public function send_reply($to, $subject, $content, $reply_id)
{
// $this->open_stream();
$file_path = process_attachments();
$mail = compose_message($to, $subject, $content, $file_path, $reply_id);
if (!$mail->send()) {
exit("problemo");
} else {
return true;
}
}
function process_results($result, $tempdir)
{
global $hesk_settings;
$r = array();
// from address and name
$r["from"] = process_addrname_pairs($result["From"]);
// to address and name
$r["to"] = process_addrname_pairs($result["To"]);
// cc address and name
if (array_key_exists("Cc", $result)) {
$r["cc"] = process_addrname_pairs($result["Cc"]);
} else {
$r["cc"] = array();
}
// bcc address and name
if (array_key_exists("Bcc", $result)) {
$r["bcc"] = process_addrname_pairs($result["Bcc"]);
} else {
$r["bcc"] = array();
}
// reply-to address and name
if (array_key_exists("Reply-to", $result)) {
$r["reply-to"] = process_addrname_pairs($result["Reply-to"]);
} else {
$r["reply-to"] = array();
}
// subject and subject encoding
$r["subject"] = $result["Subject"];
$r["subject_encoding"] = isset($result["SubjectEncoding"]) ? strtoupper($result["SubjectEncoding"]) : "";
// Message encoding
$r["encoding"] = isset($result["Encoding"]) ? strtoupper($result["Encoding"]) : "";
// If message is saved in a file get it from the file
if (!isset($result["Data"]) && isset($result["DataFile"])) {
$result["Data"] = file_get_contents($result["DataFile"]);
}
// Convert to UTF-8 before processing further
if ($r["encoding"] != 'UTF-8') {
$result["Data"] = iconv($r["encoding"], 'UTF-8', $result["Data"]);
$r["encoding"] = 'UTF-8';
}
// the message shall be converted to text if it is in html
if ($result["Type"] === "html") {
$r["message"] = convert_html_to_text($result["Data"]);
} else {
$r["message"] = $result["Data"];
}
// Message attachments
$r["attachments"] = array();
if ($hesk_settings['attachments']) {
// File attachments
if (array_key_exists("Attachments", $result)) {
$r["attachments"] = array_merge($r["attachments"], process_attachments($result["Attachments"]));
}
// Save embedded files (for example embedded images)
if ($hesk_settings['save_embedded'] && array_key_exists("Related", $result)) {
$r["attachments"] = array_merge($r["attachments"], process_attachments($result["Related"]));
}
}
// Name of the temporary folder
$r["tempdir"] = $tempdir;
return $r;
}
