function my_to_date($in_date)
{
// date_time format to user's spec
// $temp = mktime(substr($in_date,11,2),substr($in_date,14,2),substr($in_date,17,2),substr($in_date,5,2),substr($in_date,8,2),substr($in_date,0,4));
$temp = mysql2timestamp($d1);
// 9/29/10
return good_date_time($in_date) ? date(get_variable("date_format"), $temp) : "";
//
}
function mail_it($to_str, $text, $ticket_id, $text_sel = 1, $txt_only = FALSE)
{
// 10/6/08, 10/15/08, 2/18/09, 3/7/09
global $istest;
/*
Subject A
Inciden B Title
Priorit C Priorit
Nature D Nature
Written E Written
Updated F As of
Reporte G By
Phone: H Phone:
Status: I Status:
Address J Location
Descrip K Descrip
Disposi L Disposi
Start/end M
Map: " N Map: "
Actions O
Patients P
Host Q
911 contact R // 6/26/10
*/
switch ($text_sel) {
// 7/7/09
case 1:
$match_str = strtoupper(get_variable("msg_text_1"));
// note case
break;
case 2:
$match_str = strtoupper(get_variable("msg_text_2"));
break;
case 3:
$match_str = strtoupper(get_variable("msg_text_3"));
break;
}
if (empty($match_str)) {
$match_str = " " . implode("", range("A", "R"));
}
// empty get all - force non-zero hit
// require_once("cell_addrs.inc.php"); // 10/22/08
// snap (__LINE__, count($cell_addrs));
// $cell_addrs = array( "vtext.com", "messaging.sprintpcs.com", "txt.att.net", "vmobl.com", "myboostmobile.com"); // 10/5/08
// if ($istest) {array_push($cell_addrs, "gmail.com");};
$query = "SELECT * FROM `{$GLOBALS['mysql_prefix']}ticket` WHERE `id`='{$ticket_id}' LIMIT 1";
$ticket_result = mysql_query($query) or do_error($query, 'mysql query failed', mysql_error(), basename(__FILE__), __LINE__);
$t_row = stripslashes_deep(mysql_fetch_array($ticket_result));
// dump($t_row);
$eol = "\n";
$locale = get_variable('locale');
$message = "";
$_end = good_date_time($t_row['problemend']) ? " End:" . $t_row['problemend'] : "";
//
for ($i = 0; $i < strlen($match_str); $i++) {
if (!($match_str[$i] == " ")) {
switch ($match_str[$i]) {
case "A":
break;
case "B":
$message .= "Incident: " . $t_row['scope'] . $eol;
break;
case "C":
$message .= "Priority: " . get_severity($t_row['severity']) . $eol;
break;
case "D":
$message .= "Nature: " . get_type($t_row['in_types_id']) . $eol;
break;
case "J":
$str = "";
$str .= empty($t_row['street']) ? "" : $t_row['street'] . " ";
$str .= empty($t_row['city']) ? "" : $t_row['city'] . " ";
$str .= empty($t_row['state']) ? "" : $t_row['state'];
$message .= empty($str) ? "" : "Addr: " . $str . $eol;
break;
case "K":
$message .= empty($t_row['description']) ? "" : "Descr: " . wordwrap($t_row['description']) . $eol;
break;
case "G":
$message .= "Reported by: " . $t_row['contact'] . $eol;
break;
case "H":
$message .= empty($t_row['phone']) ? "" : "Phone: " . format_phone($t_row['phone']) . $eol;
break;
case "E":
$message .= empty($t_row['date']) ? "" : "Written: " . format_date_time($t_row['date']) . $eol;
break;
case "F":
$message .= "Updated: " . format_date_time($t_row['updated']) . $eol;
break;
case "I":
$message .= "Status: " . get_status($t_row['status']) . $eol;
break;
case "L":
$message .= empty($t_row['comments']) ? "" : "Disp: " . wordwrap($t_row['comments']) . $eol;
break;
case "M":
$message .= get_text("Run Start") . ": " . format_date_time($t_row['problemstart']) . $_end . $eol;
break;
case "N":
if ($locale == 0) {
$usng = LLtoUSNG($t_row['lat'], $t_row['lng']);
$message .= "Map: " . $t_row['lat'] . " " . $t_row['lng'] . ", " . $usng . "\n";
}
if ($locale == 1) {
$osgb = LLtoOSGB($t_row['lat'], $t_row['lng']);
$message .= "Map: " . $t_row['lat'] . " " . $t_row['lng'] . ", " . $osgb . "\n";
}
if ($locale == 2) {
$utm = LLtoUTM($t_row['lat'], $t_row['lng']);
$message .= "Map: " . $t_row['lat'] . " " . $t_row['lng'] . ", " . $utm . "\n";
}
break;
case "P":
$query = "SELECT * FROM `{$GLOBALS['mysql_prefix']}patient` WHERE ticket_id='{$ticket_id}'";
$result = mysql_query($query) or do_error($query, 'mysql query failed', mysql_error(), basename(__FILE__), __LINE__);
if (mysql_affected_rows() > 0) {
$message .= "\nPatient:\n";
while ($pat_row = stripslashes_deep(mysql_fetch_array($result))) {
$message .= $pat_row['name'] . ", " . $pat_row['updated'] . "- " . wordwrap($pat_row['description'], 70) . "\n";
}
}
unset($result);
break;
case "O":
$query = "SELECT * FROM `{$GLOBALS['mysql_prefix']}action` WHERE `ticket_id`='{$ticket_id}'";
// 10/16/08
$result = mysql_query($query) or do_error($query, 'mysql query failed', mysql_error(), basename(__FILE__), __LINE__);
// 3/22/09
if (mysql_affected_rows() > 0) {
$message .= "\nActions:\n";
$result = mysql_query($query) or do_error($query, 'mysql query failed', mysql_error(), basename(__FILE__), __LINE__);
while ($act_row = stripslashes_deep(mysql_fetch_array($result))) {
$message .= $act_row['updated'] . " - " . wordwrap($act_row['description'], 70) . "\n";
}
}
unset($result);
break;
case "Q":
$message .= "Tickets host: " . get_variable('host') . $eol;
break;
case "R":
// 6/26/10
$message .= empty($t_row['nine_one_one']) ? "" : get_text('911 Contacted') . ": " . wordwrap($t_row['nine_one_one']) . $eol;
// 11/10/11
break;
default:
$message = "Match string error:" . $match_str[$i] . " " . $match_str . $eol;
}
// end switch ()
}
// end if(!($match_...))
}
// end for ($i...)
$message = str_replace("\n.", "\n..", $message);
// see manual re mail win platform peculiarities
$subject = strpos($match_str, "A") ? $text . $t_row['scope'] . " (#" . $t_row['id'] . ")" : "";
if ($txt_only) {
return $subject . "\n" . $message;
// 2/16/09
} else {
do_send($to_str, $subject, $message);
}
}
function my_to_date_sh($in_date)
{
// short date_time string
// $temp = mktime(substr($in_date,11,2),substr($in_date,14,2),substr($in_date,17,2),substr($in_date,5,2),substr($in_date,8,2),substr($in_date,0,4));
// $temp = mktime((int)substr($in_date,11,2), (int)substr($in_date,14,2), (int)substr($in_date,17,2), (int)substr($in_date,5,2), (int)substr($in_date,8,2), (int)substr($in_date,0,4)); // 9/29/10
$temp = mysql2timestamp($in_date);
// 9/29/10
return good_date_time($in_date) ? date("H:i", $temp) : "";
//
}
function my_to_date_sh($in_date)
{
// short date_time string
$temp = mysql2timestamp($in_date);
return good_date_time($in_date) ? date("H:i", $temp) : "";
//
}
