/**
* Print the validation list into ticket
*
* @param $ticket class
**/
function showSummary($ticket)
{
global $DB, $LANG, $CFG_GLPI;
if (!haveRight('validate_ticket', 1) && !haveRight('create_validation', 1)) {
return false;
}
$tID = $ticket->fields['id'];
//$canadd = haveRight("create_validation", "1");
$tmp = array('tickets_id' => $tID);
$canadd = $this->can(-1, 'w', $tmp);
$rand = mt_rand();
echo "<div id='viewfollowup" . $tID . "{$rand}'></div>\n";
if ($canadd) {
echo "<script type='text/javascript' >\n";
echo "function viewAddValidation" . $tID . "{$rand}() {\n";
$params = array('type' => __CLASS__, 'tickets_id' => $tID, 'id' => -1);
ajaxUpdateItemJsCode("viewfollowup" . $tID . "{$rand}", $CFG_GLPI["root_doc"] . "/ajax/viewfollowup.php", $params, false);
echo "};";
echo "</script>\n";
if ($ticket->fields["status"] != 'solved' && $ticket->fields["status"] != 'closed') {
echo "<div class='center'><a href='javascript:viewAddValidation" . $tID . "{$rand}();'>";
echo $LANG['validation'][1] . "</a></div><br>\n";
}
}
$query = "SELECT *\n FROM `" . $this->getTable() . "`\n WHERE `tickets_id` = '" . $ticket->getField('id') . "'";
if (!$canadd) {
$query .= " AND `users_id_validate` = '" . getLoginUserID() . "' ";
}
$query .= " ORDER BY submission_date DESC";
$result = $DB->query($query);
$number = $DB->numrows($result);
if ($number) {
$colonnes = array($LANG['validation'][2], $LANG['validation'][3], $LANG['validation'][18], $LANG['validation'][5], $LANG['validation'][4], $LANG['validation'][21], $LANG['validation'][6]);
$nb_colonnes = count($colonnes);
echo "<table class='tab_cadre_fixehov'>";
echo "<tr><th colspan='" . $nb_colonnes . "'>" . $LANG['validation'][7] . "</th></tr>";
echo "<tr>";
foreach ($colonnes as $colonne) {
echo "<th>" . $colonne . "</th>";
}
echo "</tr>";
initNavigateListItems('TicketValidation', $LANG['validation'][26] . " = " . $ticket->fields['name']);
while ($row = $DB->fetch_assoc($result)) {
$canedit = $this->can($row["id"], 'w');
addToNavigateListItems('TicketValidation', $row["id"]);
$bgcolor = $this->getStatusColor($row['status']);
$status = $this->getStatus($row['status']);
echo "<tr class='tab_bg_1' " . ($canedit ? "style='cursor:pointer' onClick=\"viewEditValidation" . $ticket->fields['id'] . $row["id"] . "{$rand}();\"" : '') . " id='viewfollowup" . $this->fields['tickets_id'] . $row["id"] . "{$rand}'>";
echo "<td>";
if ($canedit) {
echo "\n<script type='text/javascript' >\n";
echo "function viewEditValidation" . $ticket->fields['id'] . $row["id"] . "{$rand}() {\n";
$params = array('type' => __CLASS__, 'tickets_id' => $this->fields["tickets_id"], 'id' => $row["id"]);
ajaxUpdateItemJsCode("viewfollowup" . $ticket->fields['id'] . "{$rand}", $CFG_GLPI["root_doc"] . "/ajax/viewfollowup.php", $params, false);
echo "};";
echo "</script>\n";
}
echo "<div style='background-color:" . $bgcolor . ";'>" . $status . "</div></td>";
if ($ticket->can($ticket->fields['id'], 'r') && !strstr($ticket->fields["status"], "solved") && !strstr($ticket->fields["status"], "closed")) {
$link_validation = getItemTypeFormURL('TicketValidation');
echo "<td>" . convDateTime($row["submission_date"]) . "</td>";
} else {
echo "<td>" . convDateTime($row["submission_date"]) . "</a></td>";
}
echo "<td>" . getUserName($row["users_id"]) . "</td>";
echo "<td>" . $row["comment_submission"] . "</td>";
echo "<td>" . convDateTime($row["validation_date"]) . "</td>";
echo "<td>" . getUserName($row["users_id_validate"]) . "</td>";
echo "<td>" . $row["comment_validation"] . "</td>";
echo "</tr>";
}
echo "</table>";
} else {
echo "<div class='center b'>" . $LANG['search'][15] . "</div>";
}
}
function showForm($ID, $options = array())
{
global $DB, $CFG_GLPI, $LANG;
$canupdate = haveRight('update_ticket', '1');
$canpriority = haveRight('update_priority', '1');
$showuserlink = 0;
if (haveRight('user', 'r')) {
$showuserlink = 1;
}
if ($ID > 0) {
$this->check($ID, 'r');
} else {
// Create item
$this->check(-1, 'w', $options);
}
$this->showTabs($options);
$canupdate_descr = $canupdate || $this->fields['status'] == 'new' && $this->isUser(self::REQUESTER, getLoginUserID()) && $this->numberOfFollowups() == 0 && $this->numberOfTasks() == 0;
if (!$ID) {
//Get all the user's entities
$all_entities = Profile_User::getUserEntities($options["_users_id_requester"], true);
$this->userentities = array();
//For each user's entity, check if the technician which creates the ticket have access to it
foreach ($all_entities as $tmp => $ID_entity) {
if (haveAccessToEntity($ID_entity)) {
$this->userentities[] = $ID_entity;
}
}
$this->countentitiesforuser = count($this->userentities);
if ($this->countentitiesforuser > 0 && !in_array($this->fields["entities_id"], $this->userentities)) {
// If entity is not in the list of user's entities,
// then use as default value the first value of the user's entites list
$this->fields["entities_id"] = $this->userentities[0];
}
}
echo "<form method='post' name='form_ticket' enctype='multipart/form-data' action='" . $CFG_GLPI["root_doc"] . "/front/ticket.form.php'>";
echo "<div class='spaced' id='tabsbody'>";
echo "<table class='tab_cadre_fixe'>";
// Optional line
$ismultientities = isMultiEntitiesMode();
echo '<tr><th colspan="4">';
if ($ID) {
echo $this->getTypeName() . " - " . $LANG['common'][2] . " {$ID} ";
if ($ismultientities) {
echo "(" . Dropdown::getDropdownName('glpi_entities', $this->fields['entities_id']) . ")";
}
} else {
if ($ismultientities) {
echo $LANG['job'][46] . " : " . Dropdown::getDropdownName("glpi_entities", $this->fields['entities_id']);
} else {
echo $LANG['job'][13];
}
}
echo '</th></tr>';
echo "<tr>";
echo "<th class='left' colspan='2'>";
echo "<table>";
echo "<tr>";
echo "<td><span class='tracking_small'>" . $LANG['joblist'][11] . " : </span></td>";
echo "<td>";
$date = $this->fields["date"];
if (!$ID) {
$date = date("Y-m-d H:i:s");
}
if ($canupdate) {
showDateTimeFormItem("date", $date, 1, false);
} else {
echo convDateTime($date);
}
echo "</td></tr>";
if ($ID) {
echo "<tr><td><span class='tracking_small'>" . $LANG['common'][95] . " :</span></td><td>";
if ($canupdate) {
User::dropdown(array('name' => 'users_id_recipient', 'value' => $this->fields["users_id_recipient"], 'entity' => $this->fields["entities_id"], 'right' => 'all'));
} else {
echo getUserName($this->fields["users_id_recipient"], $showuserlink);
}
echo "</td></tr>";
}
echo "</table>";
echo "</th>";
echo "<th class='left' colspan='2'>";
echo "<table>";
if ($ID) {
echo "<tr><td><span class='tracking_small'>" . $LANG['common'][26] . " :</span></td>";
echo "<td><span class='tracking_small'>" . convDateTime($this->fields["date_mod"]) . "\n";
if ($this->fields['users_id_lastupdater'] > 0) {
echo $LANG['common'][95] . " ";
echo getUserName($this->fields["users_id_lastupdater"], $showuserlink);
}
echo "</span>";
echo "</td></tr>";
}
// SLA
echo "<tr>";
echo "<td><span class='tracking_small'>" . $LANG['sla'][5] . " : </span></td>";
echo "<td>";
if ($ID) {
if ($this->fields["slas_id"] > 0) {
echo "<span class='tracking_small'> ";
echo convDateTime($this->fields["due_date"]) . "</span>";
echo "</td></tr><tr><td><span class='tracking_small'>" . $LANG['sla'][1] . " :</span></td>";
echo "<td><span class='tracking_small'>";
echo Dropdown::getDropdownName("glpi_slas", $this->fields["slas_id"]);
$commentsla = "";
$slalevel = new SlaLevel();
if ($slalevel->getFromDB($this->fields['slalevels_id'])) {
$commentsla .= '<strong>' . $LANG['sla'][6] . " : </strong>" . $slalevel->getName() . '<br><br>';
}
$nextaction = new SlaLevel_Ticket();
if ($nextaction->getFromDBForTicket($this->fields["id"])) {
$commentsla .= '<strong>' . $LANG['sla'][8] . " : </strong>" . convDateTime($nextaction->fields['date']) . '<br>';
if ($slalevel->getFromDB($nextaction->fields['slalevels_id'])) {
$commentsla .= '<strong>' . $LANG['sla'][6] . " : </strong>" . $slalevel->getName() . '<br>';
}
}
$slaoptions = array();
if (haveRight('config', 'r')) {
}
$slaoptions['link'] = getItemTypeFormURL('SLA') . "?id=" . $this->fields["slas_id"];
showToolTip($commentsla, $slaoptions);
if ($canupdate) {
echo " <input type='submit' class='submit' name='sla_delete' value='" . $LANG['sla'][7] . "'>";
}
echo "</span>";
} else {
showDateTimeFormItem("due_date", $this->fields["due_date"], 1, false, $canupdate);
}
} else {
// New Ticket
if ($this->fields["due_date"] == 'NULL') {
$this->fields["due_date"] = '';
}
showDateTimeFormItem("due_date", $this->fields["due_date"], 1, false, $canupdate);
/* echo $LANG['choice'][2]." ".$LANG['sla'][1]." : ";
Dropdown::show('Sla',array('entity' => $this->fields["entities_id"],
'value' =>$this->fields["slas_id"]));*/
}
echo "</td></tr>";
if ($ID) {
switch ($this->fields["status"]) {
case 'closed':
echo "<tr>";
echo "<td><span class='tracking_small'>" . $LANG['joblist'][12] . " : </span></td>";
echo "<td>";
showDateTimeFormItem("closedate", $this->fields["closedate"], 1, false, $canupdate);
echo "</td></tr>";
break;
case 'solved':
echo "<tr>";
echo "<td><span class='tracking_small'>" . $LANG['joblist'][14] . " : </span></td>";
echo "<td>";
showDateTimeFormItem("solvedate", $this->fields["solvedate"], 1, false, $canupdate);
echo "</td></tr>";
break;
}
}
echo "</table>";
echo "</th></tr>";
echo "</table>";
if (!$ID) {
$this->showActorsPartForm($ID, $options);
}
echo "<table class='tab_cadre_fixe'>";
echo "<tr class='tab_bg_1'>";
echo "<th width='10%'>" . $LANG['joblist'][0] . " : </th>";
echo "<td width='40%'>";
if ($canupdate) {
self::dropdownStatus("status", $this->fields["status"], 2);
// Allowed status
} else {
echo self::getStatus($this->fields["status"]);
}
echo "</td>";
echo "<th>" . $LANG['common'][17] . " : </th>";
echo "<td >";
// Permit to set type when creating ticket without update right
if ($canupdate || !$ID) {
self::dropdownType('type', $this->fields["type"]);
} else {
echo self::getTicketTypeName($this->fields["type"]);
}
echo "</td>";
echo "</tr>";
echo "<tr class='tab_bg_1'>";
echo "<th>" . $LANG['joblist'][29] . " : </th>";
echo "<td>";
if ($canupdate && $canpriority || !$ID || $canupdate_descr) {
// Only change during creation OR when allowed to change priority OR when user is the creator
$idurgency = self::dropdownUrgency("urgency", $this->fields["urgency"]);
} else {
$idurgency = "value_urgency" . mt_rand();
echo "<input id='{$idurgency}' type='hidden' name='urgency' value='" . $this->fields["urgency"] . "'>";
echo self::getUrgencyName($this->fields["urgency"]);
}
echo "</td>";
echo "<th>" . $LANG['common'][36] . " : </th>";
echo "<td >";
// Permit to set category when creating ticket without update right
if ($canupdate || !$ID || $canupdate_descr) {
$opt = array('value' => $this->fields["ticketcategories_id"], 'entity' => $this->fields["entities_id"]);
if ($_SESSION["glpiactiveprofile"]["interface"] == "helpdesk") {
$opt['condition'] = '`is_helpdeskvisible`=1';
}
if ($ID && $CFG_GLPI["is_ticket_category_mandatory"]) {
$opt['display_emptychoice'] = false;
}
Dropdown::show('TicketCategory', $opt);
} else {
echo Dropdown::getDropdownName("glpi_ticketcategories", $this->fields["ticketcategories_id"]);
}
echo "</td>";
echo "</tr>";
echo "<tr class='tab_bg_1'>";
echo "<th>" . $LANG['joblist'][30] . " : </th>";
echo "<td>";
if ($canupdate) {
$idimpact = self::dropdownImpact("impact", $this->fields["impact"]);
} else {
echo self::getImpactName($this->fields["impact"]);
}
echo "</td>";
echo "<th class='left' rowspan='2'>" . $LANG['document'][14] . " : </th>";
echo "<td rowspan='2'>";
// Select hardware on creation or if have update right
if ($canupdate || !$ID || $canupdate_descr) {
if ($ID) {
if ($this->fields['itemtype'] && class_exists($this->fields['itemtype']) && $this->fields["items_id"]) {
$item = new $this->fields['itemtype']();
if ($item->can($this->fields["items_id"], 'r')) {
echo $item->getTypeName() . " - " . $item->getLink(true);
} else {
echo $item->getTypeName() . " " . $item->getNameID();
}
}
}
$dev_user_id = 0;
if (!$ID) {
$dev_user_id = $options['_users_id_requester'];
} else {
if (isset($this->users[self::REQUESTER]) && count($this->users[self::REQUESTER]) == 1) {
foreach ($this->users[self::REQUESTER] as $user_id_single) {
$dev_user_id = $user_id_single['users_id'];
}
}
}
if ($dev_user_id > 0) {
self::dropdownMyDevices($dev_user_id, $this->fields["entities_id"], $this->fields["itemtype"], $this->fields["items_id"]);
}
self::dropdownAllDevices("itemtype", $this->fields["itemtype"], $this->fields["items_id"], 1, $this->fields["entities_id"]);
} else {
if ($ID && $this->fields['itemtype'] && class_exists($this->fields['itemtype'])) {
$item = new $this->fields['itemtype']();
$item->getFromDB($this->fields['items_id']);
echo $item->getTypeName() . " - " . $item->getNameID();
} else {
echo $LANG['help'][30];
}
}
echo "</td>";
echo "</tr>";
echo "<tr class='tab_bg_1'>";
echo "<th class='left'>" . $LANG['joblist'][2] . " : </th>";
echo "<td>";
if ($canupdate && $canpriority) {
$idpriority = self::dropdownPriority("priority", $this->fields["priority"], false, true);
$idajax = 'change_priority_' . mt_rand();
echo " <span id='{$idajax}' style='display:none'></span>";
} else {
$idajax = 'change_priority_' . mt_rand();
$idpriority = 0;
echo "<span id='{$idajax}'>" . self::getPriorityName($this->fields["priority"]) . "</span>";
}
if ($canupdate) {
$params = array('urgency' => '__VALUE0__', 'impact' => '__VALUE1__', 'priority' => $idpriority);
ajaxUpdateItemOnSelectEvent(array($idurgency, $idimpact), $idajax, $CFG_GLPI["root_doc"] . "/ajax/priority.php", $params);
}
echo "</td>";
echo "</tr>";
echo "<tr class='tab_bg_1'>";
echo "<th class='left'>" . $LANG['job'][44] . " : </th>";
echo "<td>";
if ($canupdate) {
Dropdown::show('RequestType', array('value' => $this->fields["requesttypes_id"]));
} else {
echo Dropdown::getDropdownName('glpi_requesttypes', $this->fields["requesttypes_id"]);
}
echo "</td>";
// Display validation state
echo "<th>";
if (!$ID) {
echo $LANG['validation'][26] . " : ";
} else {
echo $LANG['validation'][0] . " : ";
}
echo "</th>";
echo "<td>";
if (!$ID) {
User::dropdown(array('name' => "_add_validation", 'entity' => $this->fields['entities_id'], 'right' => 'validate_ticket'));
} else {
if ($canupdate) {
TicketValidation::dropdownStatus('global_validation', array('global' => true, 'value' => $this->fields['global_validation']));
} else {
echo TicketValidation::getStatus($this->fields['global_validation']);
}
}
echo "</td></tr>";
// Need comment right to add a followup with the actiontime
if (!$ID && haveRight("global_add_followups", "1")) {
echo "<tr class='tab_bg_1'>";
echo "<th>" . $LANG['job'][20] . " : </th>";
echo "<td class='left' colspan='3'>";
Dropdown::showInteger('hour', $options['hour'], 0, 100);
echo " " . $LANG['job'][21] . " ";
Dropdown::showInteger('minute', $options['minute'], 0, 59);
echo " " . $LANG['job'][22] . " ";
echo "</td>";
echo "</tr>";
}
echo '</table>';
if ($ID) {
$this->showActorsPartForm($ID, $options);
}
echo "<table class='tab_cadre_fixe'>";
$view_linked_tickets = $ID || $canupdate;
echo "<tr class='tab_bg_1'>";
echo "<th width='10%'>" . $LANG['common'][57] . " :</th>";
echo "<td width='50%'>";
if (!$ID || $canupdate_descr) {
$rand = mt_rand();
echo "<script type='text/javascript' >\n";
echo "function showName{$rand}() {\n";
echo "Ext.get('name{$rand}').setDisplayed('none');";
$params = array('maxlength' => 250, 'size' => 60, 'name' => 'name', 'data' => rawurlencode($this->fields["name"]));
ajaxUpdateItemJsCode("viewname{$rand}", $CFG_GLPI["root_doc"] . "/ajax/inputtext.php", $params, false);
echo "}";
echo "</script>\n";
echo "<div id='name{$rand}' class='tracking left' onClick='showName{$rand}()'>\n";
if (empty($this->fields["name"])) {
echo $LANG['reminder'][15];
} else {
echo $this->fields["name"];
}
echo "</div>\n";
echo "<div id='viewname{$rand}'>\n";
echo "</div>\n";
if (!$ID) {
echo "<script type='text/javascript' >\n\n showName{$rand}();\n </script>";
}
} else {
if (empty($this->fields["name"])) {
echo $LANG['reminder'][15];
} else {
echo $this->fields["name"];
}
}
echo "</td>";
// Permit to add doc when creating a ticket
if (!$ID) {
echo "<th>" . $LANG['document'][2] . " (" . Document::getMaxUploadSize() . ") :";
echo "<img src='" . $CFG_GLPI["root_doc"] . "/pics/aide.png' class='pointer' alt=\"" . $LANG['central'][7] . "\" onclick=\"window.open('" . $CFG_GLPI["root_doc"] . "/front/documenttype.list.php','Help','scrollbars=1,resizable=1,width=1000,height=800')\">";
echo "</th>";
echo "<td>";
echo "<input type='file' name='filename' value=\"\" size='25'></td>";
} else {
echo "<th colspan='2'>";
echo $LANG['document'][20] . ' : ' . Document_Item::countForItem($this);
echo "</th>";
}
echo "</tr>";
echo "<tr class='tab_bg_1'>";
echo "<th width='10%'>" . $LANG['joblist'][6] . " : </th>";
echo "<td width='50%'>";
if (!$ID || $canupdate_descr) {
// Admin =oui on autorise la modification de la description
$rand = mt_rand();
echo "<script type='text/javascript' >\n";
echo "function showDesc{$rand}() {\n";
echo "Ext.get('desc{$rand}').setDisplayed('none');";
$params = array('rows' => 6, 'cols' => 60, 'name' => 'content', 'data' => rawurlencode($this->fields["content"]));
ajaxUpdateItemJsCode("viewdesc{$rand}", $CFG_GLPI["root_doc"] . "/ajax/textarea.php", $params, false);
echo "}";
echo "</script>\n";
echo "<div id='desc{$rand}' class='tracking' onClick='showDesc{$rand}()'>\n";
if (!empty($this->fields["content"])) {
echo nl2br($this->fields["content"]);
} else {
echo $LANG['job'][33];
}
echo "</div>\n";
echo "<div id='viewdesc{$rand}'></div>\n";
if (!$ID) {
echo "<script type='text/javascript' >\n\n showDesc{$rand}();\n </script>";
}
} else {
echo nl2br($this->fields["content"]);
}
echo "</td>";
if ($view_linked_tickets) {
echo "<th width='10%'>";
echo $LANG['job'][55];
if ($canupdate) {
$rand_linked_ticket = mt_rand();
echo " <a class='tracking'\n onClick=\"Ext.get('linkedticket{$rand_linked_ticket}').setDisplayed('block')\">\n";
echo $LANG['buttons'][8];
echo "</a>\n";
}
echo '</th>';
echo "<td>";
Ticket_Ticket::displayLinkedTicketsTo($ID);
if ($canupdate) {
echo "<div style='display:none' id='linkedticket{$rand_linked_ticket}'>";
Ticket_Ticket::dropdownLinks('_link[link]');
echo " " . $LANG['job'][38] . " " . $LANG['common'][2] . " : ";
echo "<input type='hidden' name='_link[tickets_id_1]' value='{$ID}'>\n";
echo "<input type='text' name='_link[tickets_id_2]' value='' size='10'>\n";
echo " ";
echo "</div>";
}
echo "</td>";
}
echo "</tr>";
if (!$ID || $canupdate || $canupdate_descr || haveRight("assign_ticket", "1") || haveRight("steal_ticket", "1")) {
echo "<tr class='tab_bg_1'>";
if ($ID) {
if (haveRight('delete_ticket', 1)) {
echo "<td class='tab_bg_2 center' colspan='2'>";
echo "<input type='submit' class='submit' name='update' value='" . $LANG['buttons'][7] . "'></td>";
echo "<td class='tab_bg_2 center' colspan='2'>";
echo "<input type='submit' class='submit' name='delete' value='" . $LANG['buttons'][22] . "'" . addConfirmationOnAction($LANG['common'][50]) . ">";
} else {
echo "<td class='tab_bg_2 center' colspan='4'>";
echo "<input type='submit' class='submit' name='update' value='" . $LANG['buttons'][7] . "'>";
}
} else {
echo "<td class='tab_bg_2 center' colspan='2'>";
echo "<input type='submit' name='add' value=\"" . $LANG['buttons'][8] . "\" class='submit'>";
echo "</td><td class='tab_bg_2 center' colspan='2'>";
echo "<input type='button' value=\"" . $LANG['buttons'][16] . "\" class='submit'\n onclick=\"window.location='" . $CFG_GLPI["root_doc"] . "/front/ticket.form.php'\">";
}
echo "</td></tr>";
}
echo "</table>";
echo "<input type='hidden' name='id' value='{$ID}'>";
echo "</div>";
echo "</form>";
$this->addDivForTabs();
return true;
}
/**
* Show the current ticketfollowup summary
*
* @param $ticket Ticket object
**/
function showSummary($ticket)
{
global $DB, $LANG, $CFG_GLPI;
if (!haveRight("observe_ticket", "1") && !haveRight("show_full_ticket", "1")) {
return false;
}
$tID = $ticket->fields['id'];
// Display existing Followups
$showprivate = haveRight("show_full_ticket", "1");
$caneditall = haveRight("update_followups", "1");
$tmp = array('tickets_id' => $tID);
$canadd = $this->can(-1, 'w', $tmp);
$RESTRICT = "";
if (!$showprivate) {
$RESTRICT = " AND (`is_private` = '0'\n OR `users_id` ='" . getLoginUserID() . "') ";
}
$query = "SELECT `id`, `date`\n FROM `glpi_ticketfollowups`\n WHERE `tickets_id` = '{$tID}'\n {$RESTRICT}\n ORDER BY `date` DESC";
$result = $DB->query($query);
$rand = mt_rand();
if ($caneditall || $canadd) {
echo "<div id='viewfollowup" . $tID . "{$rand}'></div>\n";
}
if ($canadd) {
echo "<script type='text/javascript' >\n";
echo "function viewAddFollowup" . $ticket->fields['id'] . "{$rand}() {\n";
$params = array('type' => __CLASS__, 'tickets_id' => $ticket->fields['id'], 'id' => -1);
ajaxUpdateItemJsCode("viewfollowup" . $ticket->fields['id'] . "{$rand}", $CFG_GLPI["root_doc"] . "/ajax/viewfollowup.php", $params, false);
echo "};";
echo "</script>\n";
if ($ticket->fields["status"] != 'solved' && $ticket->fields["status"] != 'closed') {
echo "<div class='center'>" . "<a href='javascript:viewAddFollowup" . $ticket->fields['id'] . "{$rand}();'>";
echo $LANG['job'][29] . "</a></div><br>\n";
}
}
if ($DB->numrows($result) == 0) {
echo "<table class='tab_cadre_fixe'><tr class='tab_bg_2'>";
echo "<th class='b'>" . $LANG['job'][12] . "</th></tr></table>";
} else {
echo "<table class='tab_cadre_fixehov'>";
echo "<tr><th>" . $LANG['common'][17] . "</th><th>" . $LANG['common'][27] . "</th>";
echo "<th>" . $LANG['joblist'][6] . "</th>";
//"<th>" . $LANG['job'][31] . "</th>";
echo "<th>" . $LANG['common'][37] . "</th>";
if ($showprivate) {
echo "<th>" . $LANG['common'][77] . "</th>";
}
echo "</tr>\n";
while ($data = $DB->fetch_array($result)) {
if ($this->getFromDB($data['id'])) {
$this->showInTicketSumnary($ticket, $rand, $showprivate);
}
}
echo "</table>";
}
}
/**
* Javascript code for update an item
*
* @param $toupdate id of the item to update
* @param $url Url to get datas to update the item
* @param $parameters Parameters to send to ajax URL
* @param $spinner NOT USED : always spinner - is a spinner displayed when loading ?
* @param $toobserve id of another item used to get value in case of __VALUE__ used
*
**/
function ajaxUpdateItem($toupdate, $url, $parameters = array(), $spinner = true, $toobserve = "")
{
echo "<script type='text/javascript'>";
ajaxUpdateItemJsCode($toupdate, $url, $parameters, $spinner, $toobserve);
echo "</script>";
}
/**
* Toggle view in LDAP user import/synchro between no restriction and date restriction
**/
static function showAdvanceDateRestrictionSwitch($enabled = 0)
{
global $LANG, $CFG_GLPI;
$rand = mt_rand();
$url = $CFG_GLPI["root_doc"] . "/ajax/ldapdaterestriction.php";
echo "<script type='text/javascript' >\n";
echo "function activateRestriction() {\n";
$params = array('enabled' => 1);
ajaxUpdateItemJsCode('date_restriction', $url, $params, false);
echo "};";
echo "function deactivateRestriction() {\n";
$params = array('enabled' => 0);
ajaxUpdateItemJsCode('date_restriction', $url, $params, false);
echo "};";
echo "</script>";
echo "</table>";
echo "<span id='date_restriction'>";
$_POST['enabled'] = $enabled;
include GLPI_ROOT . "/ajax/ldapdaterestriction.php";
echo "</span>\n";
return $rand;
}
/**
* Print the reminder form
*
* @param $ID Integer : Id of the item to print
* @param $options array
* - target filename : where to go when done.
**/
function showForm($ID, $options = array())
{
global $CFG_GLPI, $LANG;
// Show Reminder or blank form
$onfocus = "";
if ($ID > 0) {
$this->check($ID, 'r');
} else {
// Create item : do getempty before check right to set default values
$this->check(-1, 'w');
$onfocus = "onfocus=\"if (this.value=='" . $this->fields['name'] . "') this.value='';\"";
}
$canedit = $this->can($ID, 'w');
if ($canedit) {
echo "<form method='post' name='remind' action='" . $this->getFormURL() . "'>";
}
echo "<div class='center'><table class='tab_cadre' width='450'>";
echo "<tr><th> </th><th>";
if (!$ID) {
echo $LANG['reminder'][6];
} else {
echo $LANG['common'][2] . " {$ID}";
}
echo "</th></tr>\n";
echo "<tr class='tab_bg_2'><td>" . $LANG['common'][57] . " : </td>";
echo "<td>";
if ($canedit) {
autocompletionTextField($this, "name", array('size' => 80, 'entity' => -1, 'user' => $this->fields["users_id"], 'option' => $onfocus));
} else {
echo $this->fields['name'];
}
echo "</td></tr>\n";
if (!$canedit) {
echo "<tr class='tab_bg_2'><td>" . $LANG['common'][95] . " : </td>";
echo "<td>";
echo getUserName($this->fields["users_id"]);
echo "</td></tr>\n";
}
echo "<tr class='tab_bg_2'><td>" . $LANG['common'][17] . " : </td>";
echo "<td>";
if ($canedit && haveRight("reminder_public", "w")) {
if (!$ID) {
if (isset($_GET["is_private"])) {
$this->fields["is_private"] = $_GET["is_private"];
}
if (isset($_GET["is_recursive"])) {
$this->fields["is_recursive"] = $_GET["is_recursive"];
}
}
Dropdown::showPrivatePublicSwitch($this->fields["is_private"], $this->fields["entities_id"], $this->fields["is_recursive"]);
} else {
if ($this->fields["is_private"]) {
echo $LANG['common'][77];
} else {
echo $LANG['common'][76];
}
}
echo "</td></tr>\n";
if (haveRight("reminder_public", "w") && !$this->fields["is_private"]) {
echo "<tr class='tab_bg_2'><td>" . $LANG['tracking'][39] . " : </td>";
echo "<td>";
if ($canedit) {
Dropdown::showYesNo('is_helpdesk_visible', $this->fields['is_helpdesk_visible']);
} else {
echo Dropdpown::getYesNo($this->fields['is_helpdesk_visible']);
}
echo "</td></tr>\n";
}
echo "<tr class='tab_bg_2'><td >" . $LANG['buttons'][15] . " : </td>";
echo "<td class='center'>";
if ($canedit) {
echo "<script type='text/javascript' >\n";
echo "function showPlan() {\n";
echo "Ext.get('plan').setDisplayed('none');";
$params = array('form' => 'remind');
if ($ID && $this->fields["is_planned"]) {
$params['state'] = $this->fields["state"];
$params['begin'] = $this->fields["begin"];
$params['end'] = $this->fields["end"];
}
ajaxUpdateItemJsCode('viewplan', $CFG_GLPI["root_doc"] . "/ajax/planning.php", $params, false);
echo "}";
echo "</script>\n";
}
if (!$ID || !$this->fields["is_planned"]) {
if (haveRight("show_planning", "1") || haveRight("show_group_planning", "1") || haveRight("show_all_planning", "1")) {
echo "<div id='plan' onClick='showPlan()'>\n";
echo "<span class='showplan'>" . $LANG['reminder'][12] . "</span>";
}
} else {
if ($canedit) {
echo "<div id='plan' onClick='showPlan()'>\n";
echo "<span class='showplan'>";
}
echo Planning::getState($this->fields["state"]) . ": " . convDateTime($this->fields["begin"]) . "->" . convDateTime($this->fields["end"]);
if ($canedit) {
echo "</span>";
}
}
if ($canedit) {
echo "</div>\n";
echo "<div id='viewplan'>\n";
echo "</div>\n";
}
echo "</td></tr>\n";
echo "<tr class='tab_bg_2'><td>" . $LANG['reminder'][9] . " : </td><td>";
if ($canedit) {
echo "<textarea cols='80' rows='15' name='text'>" . $this->fields["text"] . "</textarea>";
} else {
echo nl2br($this->fields["text"]);
}
echo "</td></tr>\n";
if (!$ID) {
// add
echo "<tr><td class='tab_bg_2 top' colspan='2'>";
echo "<input type='hidden' name='users_id' value='" . $this->fields['users_id'] . "'>\n";
echo "<div class='center'>";
echo "<input type='submit' name='add' value=\"" . $LANG['buttons'][8] . "\" class='submit'>";
echo "</div>";
echo "</td></tr>\n";
} else {
if ($canedit) {
echo "<tr><td class='tab_bg_2 top' colspan='2'>";
echo "<input type='hidden' name='id' value='{$ID}'>\n";
echo "<div class='center'>";
echo "<input type='submit' name='update' value=\"" . $LANG['buttons'][7] . "\" class='submit'>";
echo "<input type='hidden' name='id' value='{$ID}'><span class='medium_space'>";
echo "<input type='submit' name='delete' value=\"" . $LANG['buttons'][22] . "\"\n class='submit' " . addConfirmationOnAction($LANG['common'][50]) . ">\n </span>";
echo "</div>";
echo "</td></tr>\n";
}
}
echo "</table></div>\n";
if ($canedit) {
echo "</form>";
}
return true;
}
function showFormForTask(Ticket $ticket, TicketTask $task)
{
global $CFG_GLPI, $LANG;
$taskid = $task->getField('id');
if ($taskid > 0 && $this->getFromDBbyTask($taskid)) {
if ($this->canCreate()) {
echo "<script type='text/javascript' >\n";
echo "function showPlan" . $taskid . "() {\n";
echo "Ext.get('plan').setDisplayed('none');";
$params = array('form' => 'followups', 'users_id' => $this->fields["users_id"], 'id' => $this->fields["id"], 'state' => $this->fields["state"], 'begin' => $this->fields["begin"], 'end' => $this->fields["end"], 'entity' => $ticket->fields["entities_id"]);
ajaxUpdateItemJsCode('viewplan', $CFG_GLPI["root_doc"] . "/ajax/planning.php", $params);
echo "}";
echo "</script>\n";
echo "<div id='plan' onClick='showPlan" . $taskid . "()'>\n";
echo "<span class='showplan'>";
}
echo Planning::getState($this->fields["state"]) . "<br>" . convDateTime($this->fields["begin"]) . "<br>->" . convDateTime($this->fields["end"]) . "<br>" . getUserName($this->fields["users_id"]);
if ($this->canCreate()) {
echo "</span>";
echo "</div>\n";
echo "<div id='viewplan'></div>\n";
}
} else {
if ($this->canCreate()) {
echo "<script type='text/javascript' >\n";
echo "function showPlanUpdate() {\n";
echo "Ext.get('plan').setDisplayed('none');";
$params = array('form' => 'followups', 'state' => 1, 'users_id' => getLoginUserID(), 'entity' => $_SESSION["glpiactive_entity"]);
ajaxUpdateItemJsCode('viewplan', $CFG_GLPI["root_doc"] . "/ajax/planning.php", $params);
echo "};";
echo "</script>";
echo "<div id='plan' onClick='showPlanUpdate()'>\n";
echo "<span class='showplan'>" . $LANG['job'][34] . "</span>";
echo "</div>\n";
echo "<div id='viewplan'></div>\n";
} else {
echo $LANG['job'][32];
}
}
}