public function testNotifyWithEmptyAuthor()
 {
     $ticketUniqueId = UniqueId::generate();
     $reporter = new UserAdapter(1, UserAdapter::TYPE_DIAMANTE);
     $assignee = new User();
     $assignee->setId(2);
     $assignee->setEmail('*****@*****.**');
     $author = null;
     $branch = new Branch('KEY', 'Name', 'Description');
     $ticket = new Ticket($ticketUniqueId, new TicketSequenceNumber(1), 'Subject', 'Description', $branch, $reporter, $assignee, new Source(Source::WEB), new Priority(Priority::PRIORITY_MEDIUM), new Status(Status::NEW_ONE));
     $notification = new TicketNotification((string) $ticketUniqueId, $author, 'Header', 'Subject', new \ArrayIterator(array('key' => 'value')), array('file.ext'));
     $message = new \Swift_Message();
     $this->watchersService->expects($this->once())->method('getWatchers')->will($this->returnValue([new WatcherList($ticket, 'diamante_1')]));
     $this->diamanteUserRepository->expects($this->exactly(2))->method('get')->with(1)->will($this->returnValue($this->diamanteUser));
     $this->configManager->expects($this->once())->method('get')->will($this->returnValue('*****@*****.**'));
     $this->nameFormatter->expects($this->once())->method('format')->with($this->diamanteUser)->will($this->returnValue('First Last'));
     $this->mailer->expects($this->once())->method('createMessage')->will($this->returnValue($message));
     $this->ticketRepository->expects($this->once())->method('getByUniqueId')->with($ticketUniqueId)->will($this->returnValue($ticket));
     $this->templateResolver->expects($this->any())->method('resolve')->will($this->returnValueMap(array(array($notification, TemplateResolver::TYPE_TXT, 'txt.template.html'), array($notification, TemplateResolver::TYPE_HTML, 'html.template.html'))));
     $optionsConstraint = $this->logicalAnd($this->arrayHasKey('changes'), $this->arrayHasKey('attachments'), $this->arrayHasKey('user'), $this->arrayHasKey('header'), $this->contains($notification->getChangeList()), $this->contains($notification->getAttachments()), $this->contains('First Last'), $this->contains($notification->getHeaderText()));
     $this->twig->expects($this->at(0))->method('render')->with('txt.template.html', $optionsConstraint)->will($this->returnValue('Rendered TXT template'));
     $this->twig->expects($this->at(1))->method('render')->with('html.template.html', $optionsConstraint)->will($this->returnValue('Rendered HTML template'));
     $this->mailer->expects($this->once())->method('send')->with($this->logicalAnd($this->isInstanceOf('\\Swift_Message'), $this->callback(function (\Swift_Message $other) use($notification) {
         $to = $other->getTo();
         return false !== strpos($other->getSubject(), $notification->getSubject()) && false !== strpos($other->getSubject(), 'KEY-1') && false !== strpos($other->getBody(), 'Rendered TXT template') && array_key_exists('*****@*****.**', $to) && $other->getHeaders()->has('References') && false !== strpos($other->getHeaders()->get('References'), '*****@*****.**') && false !== strpos($other->getHeaders()->get('References'), '*****@*****.**');
     })));
     $this->messageReferenceRepository->expects($this->once())->method('findAllByTicket')->with($ticket)->will($this->returnValue(array(new MessageReference('*****@*****.**', $ticket), new MessageReference('*****@*****.**', $ticket))));
     $this->messageReferenceRepository->expects($this->once())->method('store')->with($this->logicalAnd($this->isInstanceOf('\\Diamante\\DeskBundle\\Model\\Ticket\\EmailProcessing\\MessageReference')));
     $notifier = new EmailNotifier($this->container, $this->twig, $this->mailer, $this->templateResolver, $this->ticketRepository, $this->messageReferenceRepository, $this->userService, $this->nameFormatter, $this->diamanteUserRepository, $this->configManager, $this->oroUserManager, $this->watchersService, $this->senderHost);
     $notifier->notify($notification);
 }
 /**
  * Update certain properties of the Ticket
  * @param Command\UpdatePropertiesCommand $command
  * @return Ticket
  *
  * @throws TicketNotFoundException
  * @throws ForbiddenException
  */
 public function updateProperties(Command\UpdatePropertiesCommand $command)
 {
     $ticket = $this->loadTicketById($command->id);
     $this->isGranted('EDIT', $ticket);
     $ticket->updateProperties($command->properties);
     $this->ticketRepository->store($ticket);
     $this->loadTagging($ticket);
     $this->dispatchWorkflowEvent($this->doctrineRegistry, $this->dispatcher, $ticket);
     return $ticket;
 }
 /**
  * Update certain properties of the Ticket
  * @param Command\UpdatePropertiesCommand $command
  * @return Ticket
  */
 public function updateProperties(Command\UpdatePropertiesCommand $command)
 {
     /**
      * @var $ticket \Diamante\DeskBundle\Model\Ticket\Ticket
      */
     $ticket = $this->loadTicketById($command->id);
     $this->isGranted('EDIT', $ticket);
     $ticket->updateProperties($command->properties);
     $this->ticketRepository->store($ticket);
     $this->dispatchEvents($ticket);
     return $ticket;
 }
 /**
  * @test
  */
 public function testSearchTickets()
 {
     $tickets = array(new Ticket(new UniqueId('unique_id'), new TicketSequenceNumber(13), self::SUBJECT, self::DESCRIPTION, $this->createBranch(), new User(1, User::TYPE_DIAMANTE), $this->createAssignee(), new Source(Source::PHONE), new Priority(Priority::PRIORITY_LOW), new Status(Status::CLOSED)), new Ticket(new UniqueId('unique_id'), new TicketSequenceNumber(12), self::SUBJECT, self::DESCRIPTION, $this->createBranch(), new User(1, User::TYPE_ORO), $this->createAssignee(), new Source(Source::PHONE), new Priority(Priority::PRIORITY_LOW), new Status(Status::CLOSED)));
     $command = new SearchTicketsCommand();
     $command->q = 'scr';
     $command->reporter = 'oro_1';
     $pagingInfo = new PagingInfo(1, new FilterPagingProperties());
     $this->ticketRepository->expects($this->once())->method('search')->with($this->equalTo('scr'), $this->equalTo(array(array('reporter', 'eq', 'oro_1'))), $this->equalTo(new FilterPagingProperties()))->will($this->returnValue(array($tickets[1])));
     $this->apiPagingService->expects($this->once())->method('getPagingInfo')->will($this->returnValue($pagingInfo));
     $retrievedTickets = $this->ticketService->searchTickets($command);
     $this->assertNotNull($retrievedTickets);
     $this->assertTrue(is_array($retrievedTickets));
     $this->assertNotEmpty($retrievedTickets);
     $this->assertEquals($tickets[1], $retrievedTickets[0]);
 }
 /**
  * @expectedException \RuntimeException
  * @expectedExceptionMessage Ticket loading failed, ticket not found.
  */
 public function testDeleteTicketByKeyWhenTicketDoesNotExist()
 {
     $this->ticketRepository->expects($this->once())->method('getByTicketKey')->with(new TicketKey('DT', 1))->will($this->returnValue(null));
     $this->ticketService->deleteTicketByKey(self::DUMMY_TICKET_KEY);
 }
 /**
  * @param Notification $notification
  * @return Ticket
  */
 private function loadTicket(Notification $notification)
 {
     $uniqueId = new UniqueId($notification->getTicketUniqueId());
     $ticket = $this->ticketRepository->getByUniqueId($uniqueId);
     return $ticket;
 }
 public function renderTag(\Twig_Environment $twig, $ticketId)
 {
     $ticket = $this->ticketRepository->get($ticketId);
     $this->tagManager->loadTagging($ticket);
     return $twig->render('DiamanteDeskBundle:Ticket/Datagrid/Property:tag.html.twig', ['tags' => $ticket->getTags()->getValues()]);
 }
 /**
  * @param User $user
  */
 public function cleanupUser(User $user)
 {
     $this->watcherListRepository->removeByUser($user);
     $this->ticketRepository->removeTicketReporter($user);
     $this->commentRepository->removeCommentAuthor($user);
 }