$email->message = $message;
preg_match("/.*\\[ticket:([^:]*):([^:]*)\\].*/i", $subject, $matches);
print_r($matches);
if (!$matches) {
$param['subject'] = $subject;
$param['descr_f'] = $message;
$param['sent_to'] = 'client-admin';
$param['category'] = 'complaint';
$param['priority'] = 'medium';
$csq = new Sqlite(null, 'client');
$c = $csq->getRowsWhere("contactemail = '{$smallfrom}'", array('nname'));
if ($c) {
$clientname = $c[0]['nname'];
$client = new Client(null, null, $clientname);
$client->get();
$param = ticket::add($client, 'ticket', $param);
$tick = new Ticket(null, null, $param['nname']);
$tick->create($param);
$tick->postAdd();
$tick->was();
} else {
$m = "There is no user with your from address in the system.";
$m .= "-------------------\n.........{$content}";
mail($smallfrom, "HelpDesk Failed", $m);
}
exit;
}
$ticketid = $matches[2];
$pclass = "client";
$pname = $matches[1];
if (cse($pname, ".vm")) {