public function __get($var)
 {
     switch ($var) {
         case 'user':
             $this->user = false;
             if ($this->user_id > 0) {
                 try {
                     $this->user = erLhcoreClassModelUser::fetch($this->user_id);
                 } catch (Exception $e) {
                     $this->user = false;
                 }
             }
             return $this->user;
             break;
         case 'department':
             $this->department = false;
             if ($this->department_id > 0) {
                 try {
                     $this->department = erLhcoreClassModelDepartament::fetch($this->department_id, true);
                 } catch (Exception $e) {
                     $this->department = false;
                 }
             }
             return $this->department;
             break;
         case 'msg_to_user':
             $this->msg_to_user = str_replace(array_keys($this->replaceData), array_values($this->replaceData), $this->msg);
             // If not all variables were replaced fallback to fallback message
             if (preg_match('/\\{[a-zA-Z0-9_]+\\}/i', $this->msg_to_user)) {
                 $this->msg_to_user = str_replace(array_keys($this->replaceData), array_values($this->replaceData), $this->fallback_msg);
             }
             return $this->msg_to_user;
             break;
         case 'message_title':
             if ($this->title != '') {
                 $this->message_title = $this->title;
             } else {
                 $this->message_title = $this->msg_to_user;
             }
             return $this->message_title;
             break;
         default:
             break;
     }
 }
 public function __get($var)
 {
     switch ($var) {
         case 'user':
             $this->user = erLhcoreClassModelUser::fetch($this->user_id);
             return $this->user;
             break;
         case 'lastactivity_ago':
             $this->lastactivity_ago = $this->user->lastactivity_ago;
             return $this->lastactivity_ago;
             break;
         case 'name_support':
             $this->name_support = $this->user->name_support;
             return $this->name_support;
             break;
         case 'name_official':
             $this->name_official = $this->user->name_official;
             return $this->name_official;
             break;
         case 'departments_names':
             $this->departments_names = array();
             $ids = $this->user->departments_ids;
             if ($ids != '') {
                 $parts = explode(',', $ids);
                 sort($parts);
                 foreach ($parts as $depId) {
                     if ($depId == 0) {
                         $this->departments_names[] = '∞';
                     } elseif ($depId > 0) {
                         try {
                             $dep = erLhcoreClassModelDepartament::fetch($depId, true);
                             $this->departments_names[] = $dep->name;
                         } catch (Exception $e) {
                         }
                     }
                 }
             }
             return $this->departments_names;
             break;
         default:
             break;
     }
 }
 public function __get($var)
 {
     switch ($var) {
         case 'left_menu':
             $this->left_menu = '';
             return $this->left_menu;
             break;
         case 'departament':
             $this->departament = erLhcoreClassModelDepartament::fetch($this->departament_id);
             return $this->departament;
             break;
         case 'name_department':
             $this->name_department = $this->name . ' (' . $this->departament . ')';
             return $this->name_department;
             break;
         default:
             break;
     }
 }
Пример #4
0
 /**
  * Custom form fields validation
  */
 public static function validateStartChat(&$inputForm, &$start_data_fields, &$chat, $additionalParams = array())
 {
     $validationFields = array();
     // Dynamic form field
     if ($inputForm->validate_start_chat == true) {
         if (isset($start_data_fields['name_visible_in_popup']) && $start_data_fields['name_visible_in_popup'] == true && !isset($additionalParams['offline']) || isset($additionalParams['offline']) && isset($start_data_fields['offline_name_visible_in_popup']) && $start_data_fields['offline_name_visible_in_popup'] == true) {
             $validationFields['Username'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw');
         }
         if (isset($start_data_fields['email_visible_in_popup']) && $start_data_fields['email_visible_in_popup'] == true || isset($additionalParams['offline'])) {
             $validationFields['Email'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'validate_email');
         }
         if (isset($start_data_fields['message_visible_in_popup']) && $start_data_fields['message_visible_in_popup'] == true && !isset($additionalParams['offline']) || isset($additionalParams['offline']) && isset($start_data_fields['offline_message_visible_in_popup']) && $start_data_fields['offline_message_visible_in_popup'] == true) {
             $validationFields['Question'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw');
         }
         if (isset($start_data_fields['phone_visible_in_popup']) && $start_data_fields['phone_visible_in_popup'] == true && !isset($additionalParams['offline']) || isset($additionalParams['offline']) && isset($start_data_fields['offline_phone_visible_in_popup']) && $start_data_fields['offline_phone_visible_in_popup'] == true) {
             $validationFields['Phone'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw');
         }
         if (isset($start_data_fields['tos_visible_in_popup']) && $start_data_fields['tos_visible_in_popup'] == true && !isset($additionalParams['offline']) || isset($additionalParams['offline']) && isset($start_data_fields['offline_tos_visible_in_popup']) && $start_data_fields['offline_tos_visible_in_popup'] == true) {
             $validationFields['AcceptTOS'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'boolean');
         }
     } else {
         if (isset($start_data_fields['name_visible_in_page_widget']) && $start_data_fields['name_visible_in_page_widget'] == true && !isset($additionalParams['offline']) || isset($additionalParams['offline']) && isset($start_data_fields['offline_name_visible_in_page_widget']) && $start_data_fields['offline_name_visible_in_page_widget'] == true) {
             $validationFields['Username'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw');
         }
         if (isset($start_data_fields['email_visible_in_page_widget']) && $start_data_fields['email_visible_in_page_widget'] == true || isset($additionalParams['offline'])) {
             $validationFields['Email'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'validate_email');
         }
         if (isset($start_data_fields['message_visible_in_page_widget']) && $start_data_fields['message_visible_in_page_widget'] == true && !isset($additionalParams['offline']) || isset($additionalParams['offline']) && isset($start_data_fields['offline_message_visible_in_page_widget']) && $start_data_fields['offline_message_visible_in_page_widget'] == true) {
             $validationFields['Question'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw');
         }
         if (isset($start_data_fields['phone_visible_in_page_widget']) && $start_data_fields['phone_visible_in_page_widget'] == true && !isset($additionalParams['offline']) || isset($additionalParams['offline']) && isset($start_data_fields['offline_phone_visible_in_page_widget']) && $start_data_fields['offline_phone_visible_in_page_widget'] == true) {
             $validationFields['Phone'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw');
         }
         if (isset($start_data_fields['tos_visible_in_page_widget']) && $start_data_fields['tos_visible_in_page_widget'] == true && !isset($additionalParams['offline']) || isset($additionalParams['offline']) && isset($start_data_fields['offline_tos_visible_in_page_widget']) && $start_data_fields['offline_tos_visible_in_page_widget'] == true) {
             $validationFields['AcceptTOS'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'boolean');
         }
     }
     $validationFields['DepartamentID'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'int', array('min_range' => -1));
     $validationFields['DepartmentIDDefined'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'int', array('min_range' => 1), FILTER_REQUIRE_ARRAY);
     $validationFields['operator'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'int', array('min_range' => 1));
     $validationFields['user_timezone'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'int');
     $validationFields['keyUpStarted'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'int', array('min_range' => 1));
     $validationFields['name_items'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw', null, FILTER_REQUIRE_ARRAY);
     $validationFields['values_req'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'string', null, FILTER_REQUIRE_ARRAY);
     $validationFields['value_items'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw', null, FILTER_REQUIRE_ARRAY);
     $validationFields['value_types'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw', null, FILTER_REQUIRE_ARRAY);
     $validationFields['value_sizes'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw', null, FILTER_REQUIRE_ARRAY);
     $validationFields['value_show'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'string', null, FILTER_REQUIRE_ARRAY);
     $validationFields['hattr'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'string', null, FILTER_REQUIRE_ARRAY);
     // Captcha stuff
     if (erLhcoreClassModelChatConfig::fetch('session_captcha')->current_value == 1) {
         // Start session if required only
         $currentUser = erLhcoreClassUser::instance();
         $hashCaptcha = isset($_SESSION[$_SERVER['REMOTE_ADDR']]['form']) ? $_SESSION[$_SERVER['REMOTE_ADDR']]['form'] : null;
         $nameField = 'captcha_' . $hashCaptcha;
         $validationFields[$nameField] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'string');
     } else {
         $nameField = 'captcha_' . sha1(erLhcoreClassIPDetect::getIP() . $_POST['tscaptcha'] . erConfigClassLhConfig::getInstance()->getSetting('site', 'secrethash'));
         $validationFields[$nameField] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'string');
     }
     // Custom start chat fields
     $validationFields['value_items_admin'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw', null, FILTER_REQUIRE_ARRAY);
     $validationFields['via_hidden'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw', null, FILTER_REQUIRE_ARRAY);
     $form = new ezcInputForm(INPUT_POST, $validationFields);
     $Errors = array();
     if (erLhcoreClassModelChatBlockedUser::getCount(array('filter' => array('ip' => erLhcoreClassIPDetect::getIP()))) > 0) {
         $Errors[] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat', 'You do not have permission to chat! Please contact site owner.');
     }
     /**
      * IP Ranges block
      * */
     $ignorable_ip = erLhcoreClassModelChatConfig::fetch('banned_ip_range')->current_value;
     if ($ignorable_ip != '' && erLhcoreClassIPDetect::isIgnored(erLhcoreClassIPDetect::getIP(), explode(',', $ignorable_ip))) {
         $Errors[] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat', 'You do not have permission to chat! Please contact site owner.');
     }
     if (erLhcoreClassModelChatConfig::fetch('session_captcha')->current_value == 1) {
         if (!$form->hasValidData($nameField) || $form->{$nameField} == '' || $form->{$nameField} < time() - 600 || $hashCaptcha != sha1($_SERVER['REMOTE_ADDR'] . $form->{$nameField} . erConfigClassLhConfig::getInstance()->getSetting('site', 'secrethash'))) {
             $Errors['captcha'] = erTranslationClassLhTranslation::getInstance()->getTranslation("chat/startchat", "Your request was not processed as expected - but don't worry it was not your fault. Please re-submit your request. If you experience the same issue you will need to contact us via other means.");
         }
     } else {
         // Captcha validation
         if (!$form->hasValidData($nameField) || $form->{$nameField} == '' || $form->{$nameField} < time() - 600) {
             $Errors['captcha'] = erTranslationClassLhTranslation::getInstance()->getTranslation("chat/startchat", "Your request was not processed as expected - but don't worry it was not your fault. Please re-submit your request. If you experience the same issue you will need to contact us via other means.");
         }
     }
     if (isset($validationFields['Username'])) {
         if (!$form->hasValidData('Username') || $form->Username == '' && ($start_data_fields['name_require_option'] == 'required' && !isset($additionalParams['offline']) || isset($additionalParams['offline']) && isset($start_data_fields['offline_name_require_option']) && $start_data_fields['offline_name_require_option'] == 'required')) {
             $Errors['nick'] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat', 'Please enter your name');
         } elseif ($form->hasValidData('Username')) {
             $chat->nick = $inputForm->username = $form->Username;
         }
         if ($form->hasValidData('Username') && $form->Username != '' && strlen($form->Username) > 50) {
             $Errors['nick'] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat', 'Maximum 50 characters');
         }
     }
     if (isset($validationFields['Email'])) {
         if (!$form->hasValidData('Email') && $start_data_fields['email_require_option'] == 'required' || !$form->hasValidData('Email') && isset($additionalParams['offline'])) {
             $Errors['email'] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat', 'Please enter a valid email address');
         } elseif ($form->hasValidData('Email')) {
             $chat->email = $inputForm->email = $form->Email;
         } else {
             $chat->email = $inputForm->email = $_POST['Email'];
         }
     }
     // Validate question
     if (isset($validationFields['Question'])) {
         if (!$form->hasValidData('keyUpStarted') && (!$form->hasValidData('Question') || trim($form->Question) == '' && ($start_data_fields['message_require_option'] == 'required' && !isset($additionalParams['offline']) || isset($additionalParams['offline']) && isset($start_data_fields['offline_message_require_option']) && $start_data_fields['offline_message_require_option'] == 'required'))) {
             $Errors['question'] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat', 'Please enter your message');
         } elseif ($form->hasValidData('Question')) {
             $inputForm->question = trim($form->Question);
         }
         if ($form->hasValidData('Question') && trim($form->Question) != '' && strlen($form->Question) > (int) erLhcoreClassModelChatConfig::fetch('max_message_length')->current_value) {
             $Errors['question'] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat', 'Maximum') . ' ' . (int) erLhcoreClassModelChatConfig::fetch('max_message_length')->current_value . ' ' . erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat', 'characters for a message');
         }
     }
     if (isset($validationFields['AcceptTOS'])) {
         if (!$form->hasValidData('AcceptTOS') || $form->AcceptTOS == false) {
             $Errors['accept_tos'] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat', 'You have to accept our Terms Of Service');
         } else {
             $inputForm->accept_tos = true;
         }
     }
     // Validate phone
     if (isset($validationFields['Phone'])) {
         if (!$form->hasValidData('Phone') || ($form->Phone == '' || mb_strlen($form->Phone) < erLhcoreClassModelChatConfig::fetch('min_phone_length')->current_value) && ($start_data_fields['phone_require_option'] == 'required' && !isset($additionalParams['offline']) || isset($additionalParams['offline']) && isset($start_data_fields['offline_phone_require_option']) && $start_data_fields['offline_phone_require_option'] == 'required')) {
             $Errors[] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat', 'Please enter your phone');
         } elseif ($form->hasValidData('Phone')) {
             $chat->phone = $inputForm->phone = $form->Phone;
         }
         if ($form->hasValidData('Phone') && $form->Phone != '' && strlen($form->Phone) > 100) {
             $Errors['phone'] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat', 'Maximum 100 characters for phone');
         }
     }
     if ($form->hasValidData('operator') && erLhcoreClassModelUser::getUserCount(array('filter' => array('id' => $form->operator, 'disabled' => 0))) > 0) {
         $inputForm->operator = $chat->user_id = $form->operator;
     }
     /**
      * File for offline form
      * */
     $inputForm->has_file = false;
     if (isset($additionalParams['offline']) && ($inputForm->validate_start_chat == true && isset($start_data_fields['offline_file_visible_in_popup']) && $start_data_fields['offline_file_visible_in_popup'] == true || $inputForm->validate_start_chat == false && isset($start_data_fields['offline_file_visible_in_page_widget']) && $start_data_fields['offline_file_visible_in_page_widget'] == true)) {
         $fileData = erLhcoreClassModelChatConfig::fetch('file_configuration');
         $data = (array) $fileData->data;
         if ($_FILES['File']['error'] != 4) {
             // No file was provided
             if (isset($_FILES['File']) && erLhcoreClassSearchHandler::isFile('File', '/\\.(' . $data['ft_us'] . ')$/i', $data['fs_max'] * 1024)) {
                 $inputForm->has_file = true;
                 // Just extract file extension
                 $fileNameAray = explode('.', $_FILES['File']['name']);
                 end($fileNameAray);
                 // Set attribute for futher
                 $inputForm->file_extension = strtolower(current($fileNameAray));
                 $inputForm->file_location = $_FILES['File']['tmp_name'];
             } elseif (isset($_FILES['File'])) {
                 $Errors[] = erLhcoreClassSearchHandler::$lastError != '' ? erLhcoreClassSearchHandler::$lastError : erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat', 'Invalid file');
             }
         }
     }
     if ($form->hasValidData('user_timezone')) {
         $timezone_name = timezone_name_from_abbr(null, $form->user_timezone * 3600, true);
         if ($timezone_name !== false) {
             $chat->user_tz_identifier = $timezone_name;
         } else {
             $chat->user_tz_identifier = '';
         }
     }
     if ($form->hasValidData('DepartmentIDDefined')) {
         $inputForm->departament_id_array = $form->DepartmentIDDefined;
     }
     if ($form->hasValidData('DepartamentID') && erLhcoreClassModelDepartament::getCount(array('filter' => array('id' => $form->DepartamentID, 'disabled' => 0))) > 0) {
         $chat->dep_id = $form->DepartamentID;
     } elseif ($form->hasValidData('DepartamentID') && $form->DepartamentID == -1) {
         $chat->dep_id == 0;
         if (isset($additionalParams['theme']) && $additionalParams['theme'] !== false && $additionalParams['theme']->department_title != '') {
             $Errors['department'] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat', 'Please choose') . ' ' . htmlspecialchars($additionalParams['theme']->department_title) . '!';
         } else {
             $Errors['department'] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat', 'Please choose department!');
         }
     } elseif ($chat->dep_id == 0 || erLhcoreClassModelDepartament::getCount(array('filter' => array('id' => $chat->dep_id, 'disabled' => 0))) == 0) {
         // Perhaps extension overrides default department?
         $response = erLhcoreClassChatEventDispatcher::getInstance()->dispatch('chat.validate_department', array('input_form' => $inputForm));
         // There was no callbacks or file not found etc, we try to download from standard location
         if ($response === false) {
             $departments = erLhcoreClassModelDepartament::getList(array('limit' => 1, 'filter' => array('disabled' => 0)));
             if (!empty($departments)) {
                 $department = array_shift($departments);
                 $chat->dep_id = $department->id;
             } else {
                 $Errors[] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat', 'Could not determine a default department!');
             }
         } else {
             $chat->dep_id = $response['department_id'];
         }
     }
     // Set chat attributes for transfer workflow logic
     if ($chat->department !== false && $chat->department->department_transfer_id > 0) {
         $chat->transfer_if_na = 1;
         $chat->transfer_timeout_ts = time();
         $chat->transfer_timeout_ac = $chat->department->transfer_timeout;
     }
     if ($chat->department !== false && $chat->department->inform_unread == 1) {
         $chat->reinform_timeout = $chat->department->inform_unread_delay;
     }
     $inputForm->departament_id = $chat->dep_id;
     if ($inputForm->priority !== false && is_numeric($inputForm->priority)) {
         $chat->priority = (int) $inputForm->priority;
     } else {
         if ($chat->department !== false) {
             $chat->priority = $chat->department->priority;
         }
     }
     $stringParts = array();
     if ($form->hasValidData('name_items') && !empty($form->name_items)) {
         $valuesArray = array();
         if ($form->hasValidData('value_items') && !empty($form->value_items)) {
             $inputForm->value_items = $valuesArray = $form->value_items;
         }
         if ($form->hasValidData('values_req') && !empty($form->values_req)) {
             $inputForm->values_req = $form->values_req;
         }
         if ($form->hasValidData('value_types') && !empty($form->value_types)) {
             $inputForm->value_types = $form->value_types;
         }
         if ($form->hasValidData('value_sizes') && !empty($form->value_sizes)) {
             $inputForm->value_sizes = $form->value_sizes;
         }
         if ($form->hasValidData('value_show') && !empty($form->value_show)) {
             $inputForm->value_show = $form->value_show;
         }
         if ($form->hasValidData('hattr') && !empty($form->hattr)) {
             $inputForm->hattr = $form->hattr;
         }
         $inputForm->name_items = $form->name_items;
         foreach ($form->name_items as $key => $name_item) {
             if (isset($inputForm->values_req[$key]) && $inputForm->values_req[$key] == 't' && ($inputForm->value_show[$key] == 'b' || $inputForm->value_show[$key] == (isset($additionalParams['offline']) ? 'off' : 'on')) && (!isset($valuesArray[$key]) || trim($valuesArray[$key]) == '')) {
                 $Errors['additional_' . $key] = trim($name_item) . ' : ' . erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat', 'is required');
             }
             $stringParts[] = array('h' => $inputForm->value_types[$key] && $inputForm->value_types[$key] == 'hidden' ? true : false, 'key' => $name_item, 'value' => isset($valuesArray[$key]) ? trim($valuesArray[$key]) : '');
         }
     }
     if (isset($start_data_fields['custom_fields']) && $start_data_fields['custom_fields'] != '') {
         $customAdminfields = json_decode($start_data_fields['custom_fields'], true);
         $valuesArray = array();
         // Fill values if exists
         if ($form->hasValidData('value_items_admin')) {
             $inputForm->value_items_admin = $valuesArray = $form->value_items_admin;
         }
         if ($form->hasValidData('via_hidden')) {
             $inputForm->via_hidden = $form->via_hidden;
         }
         if (is_array($customAdminfields)) {
             foreach ($customAdminfields as $key => $adminField) {
                 if (isset($inputForm->value_items_admin[$key]) && isset($adminField['isrequired']) && $adminField['isrequired'] == 'true' && ($adminField['visibility'] == 'all' || $adminField['visibility'] == (isset($additionalParams['offline']) ? 'off' : 'on')) && (!isset($valuesArray[$key]) || trim($valuesArray[$key]) == '')) {
                     $Errors['additional_admin_' . $key] = trim($adminField['fieldname']) . ': ' . erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat', 'is required');
                 }
                 if (isset($valuesArray[$key]) && $valuesArray[$key] != '') {
                     $stringParts[] = array('identifier' => $adminField['fieldidentifier'], 'key' => $adminField['fieldname'], 'value' => isset($valuesArray[$key]) ? trim($valuesArray[$key]) : '');
                 }
             }
         }
     }
     if (!empty($stringParts)) {
         $chat->additional_data = json_encode($stringParts);
     }
     erLhcoreClassChatEventDispatcher::getInstance()->dispatch('chat.validate_start_chat', array('errors' => &$Errors, 'input_form' => &$inputForm, 'start_data_fields' => &$start_data_fields, 'chat' => &$chat, 'additional_params' => &$additionalParams));
     return $Errors;
 }
        }
    } catch (Exception $e) {
    }
    // Redirect user
    erLhcoreClassModule::redirect('chat/chatwidgetchat', '/' . $chatID . '/' . $hash . $modeAppend . $modeAppendTheme . $sound);
    exit;
}
$tpl = erLhcoreClassTemplate::getInstance('lhchat/chatwidget.tpl.php');
$tpl->set('referer', '');
$tpl->set('referer_site', '');
$tpl->set('theme', $theme);
$disabled_department = false;
if (is_array($Params['user_parameters_unordered']['department']) && erLhcoreClassModelChatConfig::fetch('hide_disabled_department')->current_value == 1) {
    try {
        erLhcoreClassChat::validateFilterIn($Params['user_parameters_unordered']['department']);
        $departments = erLhcoreClassModelDepartament::getList(array('filterin' => array('id' => $Params['user_parameters_unordered']['department'])));
        $disabledAll = true;
        foreach ($departments as $department) {
            if ($department->disabled == 0) {
                $disabledAll = false;
            }
        }
        // Disable only if all provided departments are disabled
        if ($disabledAll == true) {
            $disabled_department = true;
        }
    } catch (Exception $e) {
        exit;
    }
}
$tpl->set('disabled_department', $disabled_department);
Пример #6
0
<?php

$departmentNames = array();
$departmentList = array();
$departments = erLhcoreClassModelDepartament::getList($departmentParams);
foreach ($departments as $department) {
    $departmentNames[$department->id] = $department->name;
    $departmentList[] = array('id' => $department->id, 'name' => $department->name);
}
$dashboardOrder = (string) erLhcoreClassModelUserSetting::getSetting('dwo', '');
if ($dashboardOrder == '') {
    $dashboardOrder = erLhcoreClassModelChatConfig::fetch('dashboard_order')->current_value;
}
$dashboardOrder = explode('|', $dashboardOrder);
$columnsTotal = count($dashboardOrder);
$columnSize = 12 / $columnsTotal;
?>
<div class="row" id="dashboard-body" ng-init='lhc.userDepartments=<?php 
echo json_encode($departmentList, JSON_HEX_APOS);
?>
;lhc.userDepartmentsNames=<?php 
echo json_encode($departmentNames, JSON_HEX_APOS);
?>
;lhc.setUpListNames(["actived","closedd","unreadd","pendingd","operatord","departmentd"])'>
     <a class="dashboard-configuration" onclick="return lhc.revealModal({'url':WWW_DIR_JAVASCRIPT +'chat/dashboardwidgets'})" title="<?php 
echo erTranslationClassLhTranslation::getInstance()->getTranslation('chat/syncadmininterface', 'Configure dashboard');
?>
"><i class="material-icons mr-0">&#xE871;</i></a>
     <?php 
for ($i = 0; $i < $columnsTotal; $i++) {
    $widgets = array_filter(explode(',', $dashboardOrder[$i]));
Пример #7
0
 /**
  * Gets pending chats
  */
 public static function getInstance($identifier = 'default', $chathash = '')
 {
     if ($identifier == '' || $identifier == 'default') {
         $identifier = 'default';
         $items = self::getList(array('filter' => array('identifier' => $identifier)));
         if (empty($items)) {
             $chatboxData = erLhcoreClassModelChatConfig::fetch('chatbox_data');
             $data = (array) $chatboxData->data;
             $chatbox = new erLhcoreClassModelChatbox();
             $chatbox->identifier = $identifier;
             $chatbox->name = $data['chatbox_default_name'];
             $chat = new erLhcoreClassModelChat();
             $chat->status = erLhcoreClassModelChat::STATUS_CHATBOX_CHAT;
             $chat->time = time();
             $chat->setIP();
             $chat->hash = erLhcoreClassChat::generateHash();
             $chat->nick = $data['chatbox_default_opname'];
             $chat->referrer = isset($_GET['URLReferer']) ? $_GET['URLReferer'] : '';
             // Assign default department
             $departments = erLhcoreClassModelDepartament::getList(array('filter' => array('disabled' => 0)));
             $ids = array_keys($departments);
             $id = array_shift($ids);
             $chat->dep_id = $id;
             // Store chat
             erLhcoreClassChat::getSession()->save($chat);
             $chatbox->chat_id = $chat->id;
             $chatbox->saveThis();
             return $chatbox;
         } else {
             return array_shift($items);
         }
     } else {
         $chatboxData = erLhcoreClassModelChatConfig::fetch('chatbox_data');
         $data = (array) $chatboxData->data;
         $canCreate = $data['chatbox_auto_enabled'] == 1 ? true : false;
         if ($canCreate == false) {
             if (sha1($data['chatbox_secret_hash'] . sha1($data['chatbox_secret_hash'] . $identifier)) == $chathash) {
                 $canCreate = true;
             }
         }
         if ($canCreate == true) {
             $items = self::getList(array('filter' => array('identifier' => $identifier)));
             if (empty($items)) {
                 $chatbox = new erLhcoreClassModelChatbox();
                 $chatbox->identifier = $identifier;
                 $chatbox->name = $data['chatbox_default_name'];
                 $chat = new erLhcoreClassModelChat();
                 $chat->status = erLhcoreClassModelChat::STATUS_CHATBOX_CHAT;
                 $chat->time = time();
                 $chat->setIP();
                 $chat->hash = erLhcoreClassChat::generateHash();
                 $chat->nick = $data['chatbox_default_opname'];
                 $chat->referrer = isset($_GET['URLReferer']) ? $_GET['URLReferer'] : '';
                 // Assign default department
                 $departments = erLhcoreClassModelDepartament::getList();
                 $ids = array_keys($departments);
                 $id = array_shift($ids);
                 $chat->dep_id = $id;
                 // Store chat
                 erLhcoreClassChat::getSession()->save($chat);
                 $chatbox->chat_id = $chat->id;
                 $chatbox->saveThis();
                 return $chatbox;
             } else {
                 return array_shift($items);
             }
         } else {
             $items = self::getList(array('filter' => array('identifier' => $identifier)));
             if (!empty($items)) {
                 return array_shift($items);
             }
         }
         return false;
     }
 }
Пример #8
0
							</select>
						</div>
					</div>
					<div class="col-md-6">
						<div class="form-group">
							<label><?php 
echo erTranslationClassLhTranslation::getInstance()->getTranslation('system/htmlcode', 'Department');
?>
</label> 
							<select id="DepartmentID" multiple="multiple" size="5" class="form-control">
								   <option value="0"><?php 
echo erTranslationClassLhTranslation::getInstance()->getTranslation('system/htmlcode', 'Any');
?>
</option>
                    			<?php 
foreach (erLhcoreClassModelDepartament::getList($departmentParams) as $departament) {
    ?>
                    			   <option value="<?php 
    echo $departament->id;
    ?>
"><?php 
    echo htmlspecialchars($departament->name);
    ?>
</option>
                    			<?php 
}
?>
                    		</select>
						</div>
					</div>
<h4><span class="label label-success"><?php 
echo erTranslationClassLhTranslation::getInstance()->getTranslation('chat/transferchat', 'Online');
?>
</span></h4>
<?php 
$departments = erLhcoreClassModelDepartament::getList(array_merge($departments_filter['filter'], array('sort' => 'sort_priority ASC, name ASC')));
$onlineDepartments = erLhcoreClassChat::getLoggedDepartmentsIds(array_keys($departments), $departments_filter['explicit']);
foreach ($departments as $departament) {
    if ($departament->id !== $departments_filter['dep_id'] && in_array($departament->id, $onlineDepartments)) {
        ?>
   <div class="checkbox"><label><input type="radio" name="DepartamentID<?php 
        echo $departments_filter['chat_id'];
        ?>
" value="<?php 
        echo $departament->id;
        ?>
"/> <?php 
        echo htmlspecialchars($departament->name);
        ?>
</label></div>
<?php 
    }
}
?>

<h4><span class="label label-default"><?php 
echo erTranslationClassLhTranslation::getInstance()->getTranslation('chat/transferchat', 'Offline');
?>
</span></h4>
<?php 
foreach ($departments as $departament) {
Пример #10
0
    $departmentParams = array();
    if ($currentUser->hasAccessTo('lhdepartment', 'manageall') !== true) {
        $userDepartments = erLhcoreClassUserDep::parseUserDepartmetnsForFilter($currentUser->getUserID());
        if ($userDepartments !== true) {
            $departmentParams['filterin']['id'] = $userDepartments;
        }
    }
    $pages = new lhPaginator();
    $pages->serverURL = erLhcoreClassDesign::baseurl('departament/departaments');
    $pages->items_total = erLhcoreClassModelDepartament::getCount($departmentParams);
    $pages->setItemsPerPage(20);
    $pages->paginate();
    $items = array();
    if ($pages->items_total > 0) {
        $items = erLhcoreClassModelDepartament::getList(array_merge($departmentParams, array('offset' => $pages->low, 'limit' => $pages->items_per_page, 'sort' => 'id ASC')));
    }
    $tpl->set('items', $items);
    $tpl->set('pages', $pages);
    $Result['content'] = $tpl->fetch();
    $Result['path'] = array(array('url' => erLhcoreClassDesign::baseurl('system/configuration'), 'title' => erTranslationClassLhTranslation::getInstance()->getTranslation('department/departments', 'System configuration')), array('url' => erLhcoreClassDesign::baseurl('department/departments'), 'title' => erTranslationClassLhTranslation::getInstance()->getTranslation('department/departments', 'Domains')));
}
if ($_POST['inpu'] == 2) {
    $_SESSION['var'] = 2;
    $tpl = erLhcoreClassTemplate::getInstance('lhdepartament/departaments.tpl.php');
    $departmentParams = array();
    $items = array();
    $items = erLhcoreClassModelDepartament::getListTips();
    $tpl->set('items', $items);
    $Result['content'] = $tpl->fetch();
    $Result['path'] = array(array('url' => erLhcoreClassDesign::baseurl('system/configuration'), 'title' => erTranslationClassLhTranslation::getInstance()->getTranslation('departament/departaments', 'System configuration')), array('url' => erLhcoreClassDesign::baseurl('departament/departaments'), 'title' => erTranslationClassLhTranslation::getInstance()->getTranslation('departament/departaments', 'Tips')));
}
 public function __get($var)
 {
     switch ($var) {
         case 'time_created_front':
             $this->time_created_front = date('Ymd') == date('Ymd', $this->time) ? date(erLhcoreClassModule::$dateHourFormat, $this->time) : date(erLhcoreClassModule::$dateDateHourFormat, $this->time);
             return $this->time_created_front;
             break;
         case 'user_closed_ts_front':
             $this->user_closed_ts_front = date('Ymd') == date('Ymd', $this->user_closed_ts) ? date(erLhcoreClassModule::$dateHourFormat, $this->user_closed_ts) : date(erLhcoreClassModule::$dateDateHourFormat, $this->user_closed_ts);
             return $this->user_closed_ts_front;
             break;
         case 'is_operator_typing':
             $this->is_operator_typing = $this->operator_typing > time() - 60;
             // typing is considered if status did not changed for 30 seconds
             return $this->is_operator_typing;
             break;
         case 'is_user_typing':
             $this->is_user_typing = $this->user_typing > time() - 10;
             // typing is considered if status did not changed for 30 seconds
             return $this->is_user_typing;
             break;
         case 'wait_time_seconds':
             $this->wait_time_seconds = time() - $this->time;
             return $this->wait_time_seconds;
         case 'wait_time_front':
             $this->wait_time_front = erLhcoreClassChat::formatSeconds($this->wait_time);
             return $this->wait_time_front;
             break;
         case 'wait_time_pending':
             $this->wait_time_pending = erLhcoreClassChat::formatSeconds(time() - $this->time);
             return $this->wait_time_pending;
             break;
         case 'chat_duration_front':
             $this->chat_duration_front = erLhcoreClassChat::formatSeconds($this->chat_duration);
             return $this->chat_duration_front;
             break;
         case 'user_name':
             return $this->user_name = (string) $this->user;
             break;
         case 'plain_user_name':
             $this->plain_user_name = false;
             if ($this->user !== false) {
                 $this->plain_user_name = (string) $this->user->name_support;
             }
             return $this->plain_user_name;
             break;
         case 'user':
             $this->user = false;
             if ($this->user_id > 0) {
                 try {
                     $this->user = erLhcoreClassModelUser::fetch($this->user_id, true);
                 } catch (Exception $e) {
                     $this->user = false;
                 }
             }
             return $this->user;
             break;
         case 'operator_typing_user':
             $this->operator_typing_user = false;
             if ($this->operator_typing_id > 0) {
                 try {
                     $this->operator_typing_user = erLhcoreClassModelUser::fetch($this->operator_typing_id);
                 } catch (Exception $e) {
                     $this->operator_typing_user = false;
                 }
             }
             return $this->operator_typing_user;
             break;
         case 'online_user':
             $this->online_user = false;
             if ($this->online_user_id > 0) {
                 try {
                     $this->online_user = erLhcoreClassModelChatOnlineUser::fetch($this->online_user_id);
                 } catch (Exception $e) {
                     $this->online_user = false;
                 }
             }
             return $this->online_user;
             break;
         case 'department':
             $this->department = false;
             if ($this->dep_id > 0) {
                 try {
                     $this->department = erLhcoreClassModelDepartament::fetch($this->dep_id, true);
                 } catch (Exception $e) {
                 }
             }
             return $this->department;
             break;
         case 'department_name':
             return $this->department_name = (string) $this->department;
             break;
         case 'number_in_queue':
             $this->number_in_queue = 1;
             if ($this->status == self::STATUS_PENDING_CHAT) {
                 $this->number_in_queue = erLhcoreClassChat::getCount(array('filterlt' => array('id' => $this->id), 'filter' => array('dep_id' => $this->dep_id, 'status' => self::STATUS_PENDING_CHAT))) + 1;
             }
             return $this->number_in_queue;
             break;
         case 'screenshot':
             $this->screenshot = false;
             if ($this->screenshot_id > 0) {
                 try {
                     $this->screenshot = erLhcoreClassModelChatFile::fetch($this->screenshot_id);
                 } catch (Exception $e) {
                 }
             }
             return $this->screenshot;
             break;
         case 'unread_time':
             $diff = time() - $this->last_user_msg_time;
             $hours = floor($diff / 3600);
             $minits = floor(($diff - $hours * 3600) / 60);
             $seconds = $diff - $hours * 3600 - $minits * 60;
             $this->unread_time = array('hours' => $hours, 'minits' => $minits, 'seconds' => $seconds);
             return $this->unread_time;
             break;
         case 'user_tz_identifier_time':
             $date = new DateTime(null, new DateTimeZone($this->user_tz_identifier));
             $this->user_tz_identifier_time = $date->format(erLhcoreClassModule::$dateHourFormat);
             return $this->user_tz_identifier_time;
             break;
         case 'additional_data_array':
             $jsonData = json_decode($this->additional_data);
             if ($jsonData !== null) {
                 $this->additional_data_array = $jsonData;
             } else {
                 $this->additional_data_array = $this->additional_data;
             }
             return $this->additional_data_array;
             break;
         case 'chat_variables_array':
             if (!empty($this->chat_variables)) {
                 $jsonData = json_decode($this->chat_variables, true);
                 if ($jsonData !== null) {
                     $this->chat_variables_array = $jsonData;
                 } else {
                     $this->chat_variables_array = $this->chat_variables;
                 }
             } else {
                 $this->chat_variables_array = $this->chat_variables;
             }
             return $this->chat_variables_array;
             break;
             /**
              * @desc Returns user status based on the following logic
              * 1. Green - if widget is not closed
              * 2. Green - if widget is closed and user activity tracking enabled and user still on site and he is active
              * 3. Green - if widget is closed and user activity tracking is disabled, but we still receive pings and from last user message has not passed 5 minutes
              *
              * 4. Yellow - if widget is closed and user activity tracking enabled, but user is not active but he is still on site
              * 5. Yellow - from last user message has passed 5 minutes but user still on site
              *
              * 6. Widget is closed and we could not determine online user || None of above conditions are met.
              *
              * If user activity tracking is enabled but status checking not we default to 10 seconds status checks timeout
              *
              * @param array $params
              *
              * 1 GREEN user has activity in last 5 minutes and ping respond
              * 2 ORANGE user has no activity in last 5 minutes and ping respond
              * 3 GREY Offline user fails to respond pings for X number of times in a row
              *
              * @return int
              */
         /**
          * @desc Returns user status based on the following logic
          * 1. Green - if widget is not closed
          * 2. Green - if widget is closed and user activity tracking enabled and user still on site and he is active
          * 3. Green - if widget is closed and user activity tracking is disabled, but we still receive pings and from last user message has not passed 5 minutes
          *
          * 4. Yellow - if widget is closed and user activity tracking enabled, but user is not active but he is still on site
          * 5. Yellow - from last user message has passed 5 minutes but user still on site
          *
          * 6. Widget is closed and we could not determine online user || None of above conditions are met.
          *
          * If user activity tracking is enabled but status checking not we default to 10 seconds status checks timeout
          *
          * @param array $params
          *
          * 1 GREEN user has activity in last 5 minutes and ping respond
          * 2 ORANGE user has no activity in last 5 minutes and ping respond
          * 3 GREY Offline user fails to respond pings for X number of times in a row
          *
          * @return int
          */
         case 'user_status_front':
             $this->user_status_front = $this->user_status == self::USER_STATUS_JOINED_CHAT ? 0 : 1;
             if ($this->user_status_front == self::USER_STATUS_CLOSED_CHAT && $this->online_user !== false || erLhcoreClassChat::$onlineCondition == 1 && $this->online_user !== false) {
                 $timeout = (int) erLhcoreClassChat::$trackTimeout || 10;
                 if (erLhcoreClassChat::$trackActivity == true) {
                     if ($this->online_user->last_check_time_ago < $timeout + 10 && $this->online_user->user_active == 1) {
                         //User still on site, it does not matter that he have closed widget.
                         $this->user_status_front = 0;
                     } elseif ($this->online_user->user_active == 0 && $this->online_user->last_check_time_ago < $timeout + 10) {
                         $this->user_status_front = 2;
                     }
                 } else {
                     if ($this->online_user->last_check_time_ago < $timeout + 10 && time() - $this->last_user_msg_time < 300) {
                         //User still on site, it does not matter that he have closed widget.
                         $this->user_status_front = 0;
                     } elseif (time() - $this->last_user_msg_time >= 300 && $this->online_user->last_check_time_ago < $timeout + 10) {
                         $this->user_status_front = 2;
                     }
                 }
             }
             return $this->user_status_front;
             break;
         default:
             break;
     }
 }
Пример #12
0
 /**
  * Custom form fields validation
  */
 public static function validateStartChat(&$inputForm, &$start_data_fields, &$chat, $additionalParams = array())
 {
     $validationFields = array();
     // Dynamic form field
     if ($inputForm->validate_start_chat == true) {
         if (isset($start_data_fields['name_visible_in_popup']) && $start_data_fields['name_visible_in_popup'] == true && !isset($additionalParams['offline']) || isset($additionalParams['offline']) && isset($start_data_fields['offline_name_visible_in_popup']) && $start_data_fields['offline_name_visible_in_popup'] == true) {
             $validationFields['Username'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw');
         }
         if (isset($start_data_fields['email_visible_in_popup']) && $start_data_fields['email_visible_in_popup'] == true || isset($additionalParams['offline'])) {
             $validationFields['Email'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'validate_email');
         }
         if (isset($start_data_fields['message_visible_in_popup']) && $start_data_fields['message_visible_in_popup'] == true && !isset($additionalParams['offline']) || isset($additionalParams['offline']) && isset($start_data_fields['offline_message_visible_in_popup']) && $start_data_fields['offline_message_visible_in_popup'] == true) {
             $validationFields['Question'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw');
         }
         if (isset($start_data_fields['phone_visible_in_popup']) && $start_data_fields['phone_visible_in_popup'] == true && !isset($additionalParams['offline']) || isset($additionalParams['offline']) && isset($start_data_fields['offline_phone_visible_in_popup']) && $start_data_fields['offline_phone_visible_in_popup'] == true) {
             $validationFields['Phone'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw');
         }
         if (isset($start_data_fields['tos_visible_in_popup']) && $start_data_fields['tos_visible_in_popup'] == true && !isset($additionalParams['offline']) || isset($additionalParams['offline']) && isset($start_data_fields['offline_tos_visible_in_popup']) && $start_data_fields['offline_tos_visible_in_popup'] == true) {
             $validationFields['AcceptTOS'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'boolean');
         }
     } else {
         if (isset($start_data_fields['name_visible_in_page_widget']) && $start_data_fields['name_visible_in_page_widget'] == true && !isset($additionalParams['offline']) || isset($additionalParams['offline']) && isset($start_data_fields['offline_name_visible_in_page_widget']) && $start_data_fields['offline_name_visible_in_page_widget'] == true) {
             $validationFields['Username'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw');
         }
         if (isset($start_data_fields['email_visible_in_page_widget']) && $start_data_fields['email_visible_in_page_widget'] == true || isset($additionalParams['offline'])) {
             $validationFields['Email'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'validate_email');
         }
         if (isset($start_data_fields['message_visible_in_page_widget']) && $start_data_fields['message_visible_in_page_widget'] == true && !isset($additionalParams['offline']) || isset($additionalParams['offline']) && isset($start_data_fields['offline_message_visible_in_page_widget']) && $start_data_fields['offline_message_visible_in_page_widget'] == true) {
             $validationFields['Question'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw');
         }
         if (isset($start_data_fields['phone_visible_in_page_widget']) && $start_data_fields['phone_visible_in_page_widget'] == true && !isset($additionalParams['offline']) || isset($additionalParams['offline']) && isset($start_data_fields['offline_phone_visible_in_page_widget']) && $start_data_fields['offline_phone_visible_in_page_widget'] == true) {
             $validationFields['Phone'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw');
         }
         if (isset($start_data_fields['tos_visible_in_page_widget']) && $start_data_fields['tos_visible_in_page_widget'] == true && !isset($additionalParams['offline']) || isset($additionalParams['offline']) && isset($start_data_fields['offline_tos_visible_in_page_widget']) && $start_data_fields['offline_tos_visible_in_page_widget'] == true) {
             $validationFields['AcceptTOS'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'boolean');
         }
     }
     $validationFields['DepartamentID'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'int', array('min_range' => 1));
     $validationFields['DepartmentIDDefined'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'int', array('min_range' => 1), FILTER_REQUIRE_ARRAY);
     $validationFields['operator'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'int', array('min_range' => 1));
     $validationFields['user_timezone'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'int');
     $validationFields['name_items'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw', null, FILTER_REQUIRE_ARRAY);
     $validationFields['values_req'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'string', null, FILTER_REQUIRE_ARRAY);
     $validationFields['value_items'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw', null, FILTER_REQUIRE_ARRAY);
     $validationFields['value_types'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw', null, FILTER_REQUIRE_ARRAY);
     $validationFields['value_sizes'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw', null, FILTER_REQUIRE_ARRAY);
     $validationFields['value_show'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'string', null, FILTER_REQUIRE_ARRAY);
     $validationFields['hattr'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'string', null, FILTER_REQUIRE_ARRAY);
     // Captcha stuff
     if (erLhcoreClassModelChatConfig::fetch('session_captcha')->current_value == 1) {
         // Start session if required only
         $currentUser = erLhcoreClassUser::instance();
         $hashCaptcha = isset($_SESSION[$_SERVER['REMOTE_ADDR']]['form']) ? $_SESSION[$_SERVER['REMOTE_ADDR']]['form'] : null;
         $nameField = 'captcha_' . $hashCaptcha;
         $validationFields[$nameField] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'string');
     } else {
         $nameField = 'captcha_' . sha1(erLhcoreClassIPDetect::getIP() . $_POST['tscaptcha'] . erConfigClassLhConfig::getInstance()->getSetting('site', 'secrethash'));
         $validationFields[$nameField] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'string');
     }
     $form = new ezcInputForm(INPUT_POST, $validationFields);
     $Errors = array();
     if (erLhcoreClassModelChatBlockedUser::getCount(array('filter' => array('ip' => erLhcoreClassIPDetect::getIP()))) > 0) {
         $Errors[] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat', 'You do not have permission to chat! Please contact site owner.');
     }
     if (erLhcoreClassModelChatConfig::fetch('session_captcha')->current_value == 1) {
         if (!$form->hasValidData($nameField) || $form->{$nameField} == '' || $form->{$nameField} < time() - 600 || $hashCaptcha != sha1($_SERVER['REMOTE_ADDR'] . $form->{$nameField} . erConfigClassLhConfig::getInstance()->getSetting('site', 'secrethash'))) {
             $Errors[] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat', 'Invalid captcha code, please enable Javascript!');
         }
     } else {
         // Captcha validation
         if (!$form->hasValidData($nameField) || $form->{$nameField} == '' || $form->{$nameField} < time() - 600) {
             $Errors[] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat', 'Invalid captcha code, please enable Javascript!');
         }
     }
     if (isset($validationFields['Username'])) {
         if (!$form->hasValidData('Username') || $form->Username == '' && ($start_data_fields['name_require_option'] == 'required' && !isset($additionalParams['offline']) || isset($additionalParams['offline']) && isset($start_data_fields['offline_name_require_option']) && $start_data_fields['offline_name_require_option'] == 'required')) {
             $Errors[] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat', 'Please enter your name');
         } elseif ($form->hasValidData('Username')) {
             $chat->nick = $inputForm->username = $form->Username;
         }
         if ($form->hasValidData('Username') && $form->Username != '' && strlen($form->Username) > 50) {
             $Errors[] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat', 'Maximum 50 characters');
         }
     }
     if (isset($validationFields['Email'])) {
         if (!$form->hasValidData('Email') && $start_data_fields['email_require_option'] == 'required' || !$form->hasValidData('Email') && isset($additionalParams['offline'])) {
             $Errors[] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat', 'Please enter a valid email address');
         } elseif ($form->hasValidData('Email')) {
             $chat->email = $inputForm->email = $form->Email;
         } else {
             $chat->email = $inputForm->email = $_POST['Email'];
         }
     }
     // Validate question
     if (isset($validationFields['Question'])) {
         if (!$form->hasValidData('Question') || trim($form->Question) == '' && ($start_data_fields['message_require_option'] == 'required' && !isset($additionalParams['offline']) || isset($additionalParams['offline']) && isset($start_data_fields['offline_message_require_option']) && $start_data_fields['offline_message_require_option'] == 'required')) {
             $Errors[] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat', 'Please enter your message');
         } elseif ($form->hasValidData('Question')) {
             $inputForm->question = trim($form->Question);
         }
         if ($form->hasValidData('Question') && trim($form->Question) != '' && strlen($form->Question) > (int) erLhcoreClassModelChatConfig::fetch('max_message_length')->current_value) {
             $Errors[] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat', 'Maximum') . ' ' . (int) erLhcoreClassModelChatConfig::fetch('max_message_length')->current_value . ' ' . erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat', 'characters for a message');
         }
     }
     if (isset($validationFields['AcceptTOS'])) {
         if (!$form->hasValidData('AcceptTOS') || $form->AcceptTOS == false) {
             $Errors[] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat', 'You have to accept our Terms Of Service');
         } else {
             $inputForm->accept_tos = true;
         }
     }
     // Validate phone
     if (isset($validationFields['Phone'])) {
         if (!$form->hasValidData('Phone') || ($form->Phone == '' || mb_strlen($form->Phone) < erLhcoreClassModelChatConfig::fetch('min_phone_length')->current_value) && ($start_data_fields['phone_require_option'] == 'required' && !isset($additionalParams['offline']) || isset($additionalParams['offline']) && isset($start_data_fields['offline_phone_require_option']) && $start_data_fields['offline_phone_require_option'] == 'required')) {
             $Errors[] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat', 'Please enter your phone');
         } elseif ($form->hasValidData('Phone')) {
             $chat->phone = $inputForm->phone = $form->Phone;
         }
         if ($form->hasValidData('Phone') && $form->Phone != '' && strlen($form->Phone) > 100) {
             $Errors[] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat', 'Maximum 100 characters for phone');
         }
     }
     if ($form->hasValidData('operator') && erLhcoreClassModelUser::getUserCount(array('filter' => array('id' => $form->operator, 'disabled' => 0))) > 0) {
         $inputForm->operator = $chat->user_id = $form->operator;
     }
     if ($form->hasValidData('user_timezone')) {
         $timezone_name = timezone_name_from_abbr(null, $form->user_timezone * 3600, true);
         if ($timezone_name !== false) {
             $chat->user_tz_identifier = $timezone_name;
         } else {
             $chat->user_tz_identifier = '';
         }
     }
     if ($form->hasValidData('DepartmentIDDefined')) {
         $inputForm->departament_id_array = $form->DepartmentIDDefined;
     }
     if ($form->hasValidData('DepartamentID') && erLhcoreClassModelDepartament::getCount(array('filter' => array('id' => $form->DepartamentID, 'disabled' => 0))) > 0) {
         $chat->dep_id = $form->DepartamentID;
     } elseif ($chat->dep_id == 0 || erLhcoreClassModelDepartament::getCount(array('filter' => array('id' => $chat->dep_id, 'disabled' => 0))) == 0) {
         $departments = erLhcoreClassModelDepartament::getList(array('limit' => 1, 'filter' => array('disabled' => 0)));
         if (!empty($departments)) {
             $department = array_shift($departments);
             $chat->dep_id = $department->id;
         } else {
             $Errors[] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat', 'Could not determine a default department!');
         }
     }
     // Set chat attributes for transfer workflow logic
     if ($chat->department !== false && $chat->department->department_transfer_id > 0) {
         $chat->transfer_if_na = 1;
         $chat->transfer_timeout_ts = time();
         $chat->transfer_timeout_ac = $chat->department->transfer_timeout;
     }
     if ($chat->department !== false && $chat->department->inform_unread == 1) {
         $chat->reinform_timeout = $chat->department->inform_unread_delay;
     }
     $inputForm->departament_id = $chat->dep_id;
     if ($inputForm->priority !== false && is_numeric($inputForm->priority)) {
         $chat->priority = (int) $inputForm->priority;
     } else {
         if ($chat->department !== false) {
             $chat->priority = $chat->department->priority;
         }
     }
     if ($form->hasValidData('name_items') && !empty($form->name_items)) {
         $valuesArray = array();
         if ($form->hasValidData('value_items') && !empty($form->value_items)) {
             $inputForm->value_items = $valuesArray = $form->value_items;
         }
         if ($form->hasValidData('values_req') && !empty($form->values_req)) {
             $inputForm->values_req = $form->values_req;
         }
         if ($form->hasValidData('value_types') && !empty($form->value_types)) {
             $inputForm->value_types = $form->value_types;
         }
         if ($form->hasValidData('value_sizes') && !empty($form->value_sizes)) {
             $inputForm->value_sizes = $form->value_sizes;
         }
         if ($form->hasValidData('value_show') && !empty($form->value_show)) {
             $inputForm->value_show = $form->value_show;
         }
         if ($form->hasValidData('hattr') && !empty($form->hattr)) {
             $inputForm->hattr = $form->hattr;
         }
         $inputForm->name_items = $form->name_items;
         $stringParts = array();
         foreach ($form->name_items as $key => $name_item) {
             if (isset($inputForm->values_req[$key]) && $inputForm->values_req[$key] == 't' && ($inputForm->value_show[$key] == 'b' || $inputForm->value_show[$key] == (isset($additionalParams['offline']) ? 'off' : 'on')) && (!isset($valuesArray[$key]) || trim($valuesArray[$key]) == '')) {
                 $Errors[] = trim($name_item) . ' : ' . erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat', 'is required');
             }
             $stringParts[] = array('key' => $name_item, 'value' => isset($valuesArray[$key]) ? trim($valuesArray[$key]) : '');
         }
         $chat->additional_data = json_encode($stringParts);
     }
     erLhcoreClassChatEventDispatcher::getInstance()->dispatch('chat.validate_start_chat', array('errors' => &$Errors, 'input_form' => &$inputForm, 'start_data_fields' => &$start_data_fields, 'chat' => &$chat, 'additional_params' => &$additionalParams));
     return $Errors;
 }
Пример #13
0
 public static function validateDepartaments()
 {
     $departaments = erLhcoreClassModelDepartament::getList();
     $departamentsCount = erLhcoreClassModelDepartament::getCount();
     // Chats list
     return array('list' => array_values($departaments), 'list_count' => $departamentsCount, 'error' => false);
 }
<?php

$departmentParams = array();
$userDepartments = erLhcoreClassUserDep::parseUserDepartmetnsForFilter($currentUser->getUserID());
if ($userDepartments !== true) {
    $departmentParams['filterin']['id'] = $userDepartments;
    if (!$currentUser->hasAccessTo('lhchat', 'sees_all_online_visitors')) {
        $filter['filterin']['dep_id'] = $userDepartments;
    }
}
// Same sort as in widget
$departmentParams['sort'] = 'pending_chats_counter DESC';
erLhcoreClassChatExport::exportDepartmentStats(erLhcoreClassModelDepartament::getList($departmentParams));
exit;
 public function __get($var)
 {
     switch ($var) {
         case 'survey':
             $this->survey = '';
             return $this->survey;
             break;
         case 'ftime_front':
             $this->ftime_front = date('Ymd') == date('Ymd', $this->ftime) ? date(erLhcoreClassModule::$dateHourFormat, $this->ftime) : date(erLhcoreClassModule::$dateDateHourFormat, $this->ftime);
             return $this->ftime_front;
             break;
         case 'user':
             try {
                 $this->user = erLhcoreClassModelUser::fetch($this->user_id, true);
             } catch (Exception $e) {
                 $this->user = false;
             }
             return $this->user;
             break;
         case 'is_filled':
             return !is_null($this->id);
             break;
         case 'department':
             $this->department = false;
             if ($this->dep_id > 0) {
                 try {
                     $this->department = erLhcoreClassModelDepartament::fetch($this->dep_id, true);
                 } catch (Exception $e) {
                 }
             }
             return $this->department;
             break;
         case 'department_name':
             return $this->department_name = (string) $this->department;
             break;
         case 'average_stars':
             return round($this->virtual_total_stars / $this->virtual_chats_number, 2);
             break;
         default:
             break;
     }
 }
Пример #16
0
     $inputData->operator = $chat->user_id = $form->operator;
 }
 if ($form->hasValidData('user_timezone')) {
     $timezone_name = timezone_name_from_abbr(null, $form->user_timezone * 3600, true);
     if ($timezone_name !== false) {
         $chat->user_tz_identifier = $timezone_name;
     } else {
         $chat->user_tz_identifier = '';
     }
 }
 $chat->dep_id = $inputData->departament_id;
 // Assign default department
 if ($form->hasValidData('DepartamentID') && erLhcoreClassModelDepartament::getCount(array('filter' => array('id' => $form->DepartamentID, 'disabled' => 0))) > 0) {
     $inputData->departament_id = $chat->dep_id = $form->DepartamentID;
 } elseif ($chat->dep_id == 0 || erLhcoreClassModelDepartament::getCount(array('filter' => array('id' => $chat->dep_id, 'disabled' => 0))) == 0) {
     $departments = erLhcoreClassModelDepartament::getList(array('limit' => 1, 'filter' => array('disabled' => 0)));
     if (!empty($departments)) {
         $department = array_shift($departments);
         $chat->dep_id = $department->id;
     } else {
         $Errors[] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat', 'Could not determine a default department!');
     }
 }
 if (count($Errors) == 0) {
     $chat->time = time();
     $chat->status = 0;
     $chat->setIP();
     $chat->hash = erLhcoreClassChat::generateHash();
     $chat->referrer = isset($_POST['URLRefer']) ? $_POST['URLRefer'] : '';
     $chat->session_referrer = isset($_POST['r']) ? $_POST['r'] : '';
     if ($chat->nick == '') {
Пример #17
0
$unreadTabEnabled = erLhcoreClassModelUserSetting::getSetting('enable_unread_list', 1);
$showAllPending = erLhcoreClassModelUserSetting::getSetting('show_all_pending', 1);
$showDepartmentsStats = $currentUser->hasAccessTo('lhuser', 'canseedepartmentstats');
if ($showDepartmentsStats == true) {
    /**
     * Departments stats
     * */
    $limitList = is_numeric($Params['user_parameters_unordered']['limitd']) ? (int) $Params['user_parameters_unordered']['limitd'] : 10;
    $filter = array('ignore_fields' => erLhcoreClassChat::$chatListIgnoreField);
    $filter['limit'] = $limitList;
    if (is_array($Params['user_parameters_unordered']['departmentd']) && !empty($Params['user_parameters_unordered']['departmentd'])) {
        erLhcoreClassChat::validateFilterIn($Params['user_parameters_unordered']['departmentd']);
        $filter['filterin']['id'] = $Params['user_parameters_unordered']['departmentd'];
    }
    $filter['sort'] = 'pending_chats_counter DESC';
    $departments = erLhcoreClassModelDepartament::getList($filter);
    erLhcoreClassChat::prefillGetAttributes($departments, array('id', 'name', 'pending_chats_counter', 'active_chats_counter'), array(), array('remove_all' => true));
    $ReturnMessages['departments_stats'] = array('list' => array_values($departments));
}
if ($activeTabEnabled == true) {
    /**
     * Active chats
     * */
    $limitList = is_numeric($Params['user_parameters_unordered']['limita']) ? (int) $Params['user_parameters_unordered']['limita'] : 10;
    $filter = array('ignore_fields' => erLhcoreClassChat::$chatListIgnoreField);
    if (is_array($Params['user_parameters_unordered']['actived']) && !empty($Params['user_parameters_unordered']['actived'])) {
        erLhcoreClassChat::validateFilterIn($Params['user_parameters_unordered']['actived']);
        $filter['filterin']['dep_id'] = $Params['user_parameters_unordered']['actived'];
    }
    $chats = erLhcoreClassChat::getActiveChats($limitList, 0, $filter);
    erLhcoreClassChat::prefillGetAttributes($chats, array('time_created_front', 'department_name', 'plain_user_name'), array('department', 'time', 'status', 'user_id', 'user'));
<?php

$tpl = erLhcoreClassTemplate::getInstance('lhdepartament/departaments.tpl.php');
/**
 * Append user departments filter
 * */
$departmentParams = array();
if ($currentUser->hasAccessTo('lhdepartment', 'manageall') !== true) {
    $userDepartments = erLhcoreClassUserDep::parseUserDepartmetnsForFilter($currentUser->getUserID());
    if ($userDepartments !== true) {
        $departmentParams['filterin']['id'] = $userDepartments;
    }
}
$pages = new lhPaginator();
$pages->serverURL = erLhcoreClassDesign::baseurl('departament/departaments');
$pages->items_total = erLhcoreClassModelDepartament::getCount($departmentParams);
$pages->setItemsPerPage(20);
$pages->paginate();
$items = array();
if ($pages->items_total > 0) {
    $items = erLhcoreClassModelDepartament::getList(array_merge($departmentParams, array('offset' => $pages->low, 'limit' => $pages->items_per_page, 'sort' => 'id ASC')));
}
$tpl->set('items', $items);
$tpl->set('pages', $pages);
$Result['content'] = $tpl->fetch();
$Result['path'] = array(array('url' => erLhcoreClassDesign::baseurl('system/configuration'), 'title' => erTranslationClassLhTranslation::getInstance()->getTranslation('department/departments', 'System configuration')), array('url' => erLhcoreClassDesign::baseurl('department/departments'), 'title' => erTranslationClassLhTranslation::getInstance()->getTranslation('department/departments', 'Departments')));
 public function __get($var)
 {
     switch ($var) {
         case 'time_created_front':
             $this->time_created_front = date('Ymd') == date('Ymd', $this->time) ? date(erLhcoreClassModule::$dateHourFormat, $this->time) : date(erLhcoreClassModule::$dateDateHourFormat, $this->time);
             return $this->time_created_front;
             break;
         case 'user_closed_ts_front':
             $this->user_closed_ts_front = date('Ymd') == date('Ymd', $this->user_closed_ts) ? date(erLhcoreClassModule::$dateHourFormat, $this->user_closed_ts) : date(erLhcoreClassModule::$dateDateHourFormat, $this->user_closed_ts);
             return $this->user_closed_ts_front;
             break;
         case 'is_operator_typing':
             $this->is_operator_typing = $this->operator_typing > time() - 60;
             // typing is considered if status did not changed for 30 seconds
             return $this->is_operator_typing;
             break;
         case 'is_user_typing':
             $this->is_user_typing = $this->user_typing > time() - 10;
             // typing is considered if status did not changed for 30 seconds
             return $this->is_user_typing;
             break;
         case 'wait_time_seconds':
             $this->wait_time_seconds = time() - $this->time;
             return $this->wait_time_seconds;
         case 'wait_time_front':
             $this->wait_time_front = erLhcoreClassChat::formatSeconds($this->wait_time);
             return $this->wait_time_front;
             break;
         case 'wait_time_pending':
             $this->wait_time_pending = erLhcoreClassChat::formatSeconds(time() - $this->time);
             return $this->wait_time_pending;
             break;
         case 'chat_duration_front':
             $this->chat_duration_front = erLhcoreClassChat::formatSeconds($this->chat_duration);
             return $this->chat_duration_front;
             break;
         case 'user_name':
             return $this->user_name = (string) $this->user;
             break;
         case 'plain_user_name':
             $this->plain_user_name = false;
             if ($this->user !== false) {
                 $this->plain_user_name = (string) $this->user->name_support;
             }
             return $this->plain_user_name;
             break;
         case 'user':
             $this->user = false;
             if ($this->user_id > 0) {
                 try {
                     $this->user = erLhcoreClassModelUser::fetch($this->user_id, true);
                 } catch (Exception $e) {
                     $this->user = false;
                 }
             }
             return $this->user;
             break;
         case 'operator_typing_user':
             $this->operator_typing_user = false;
             if ($this->operator_typing_id > 0) {
                 try {
                     $this->operator_typing_user = erLhcoreClassModelUser::fetch($this->operator_typing_id);
                 } catch (Exception $e) {
                     $this->operator_typing_user = false;
                 }
             }
             return $this->operator_typing_user;
             break;
         case 'online_user':
             $this->online_user = false;
             if ($this->online_user_id > 0) {
                 try {
                     $this->online_user = erLhcoreClassModelChatOnlineUser::fetch($this->online_user_id);
                 } catch (Exception $e) {
                     $this->online_user = false;
                 }
             }
             return $this->online_user;
             break;
         case 'department':
             $this->department = false;
             if ($this->dep_id > 0) {
                 try {
                     $this->department = erLhcoreClassModelDepartament::fetch($this->dep_id, true);
                 } catch (Exception $e) {
                 }
             }
             return $this->department;
             break;
         case 'product':
             $this->product = false;
             if ($this->product_id > 0) {
                 try {
                     $this->product = erLhAbstractModelProduct::fetch($this->product_id, true);
                 } catch (Exception $e) {
                 }
             }
             return $this->product;
             break;
         case 'product_name':
             $this->product_name = (string) $this->product;
             return $this->product_name;
             break;
         case 'department_name':
             return $this->department_name = (string) $this->department;
             break;
         case 'number_in_queue':
             $this->number_in_queue = 1;
             if ($this->status == self::STATUS_PENDING_CHAT) {
                 $this->number_in_queue = erLhcoreClassChat::getCount(array('filterlt' => array('id' => $this->id), 'filter' => array('dep_id' => $this->dep_id, 'status' => self::STATUS_PENDING_CHAT))) + 1;
             }
             return $this->number_in_queue;
             break;
         case 'screenshot':
             $this->screenshot = false;
             if ($this->screenshot_id > 0) {
                 try {
                     $this->screenshot = erLhcoreClassModelChatFile::fetch($this->screenshot_id);
                 } catch (Exception $e) {
                 }
             }
             return $this->screenshot;
             break;
         case 'unread_time':
             $diff = time() - $this->last_user_msg_time;
             $hours = floor($diff / 3600);
             $minits = floor(($diff - $hours * 3600) / 60);
             $seconds = $diff - $hours * 3600 - $minits * 60;
             $this->unread_time = array('hours' => $hours, 'minits' => $minits, 'seconds' => $seconds);
             return $this->unread_time;
             break;
         case 'user_tz_identifier_time':
             $date = new DateTime(null, new DateTimeZone($this->user_tz_identifier));
             $this->user_tz_identifier_time = $date->format(erLhcoreClassModule::$dateHourFormat);
             return $this->user_tz_identifier_time;
             break;
         case 'additional_data_array':
             $jsonData = json_decode($this->additional_data);
             if ($jsonData !== null) {
                 $this->additional_data_array = $jsonData;
             } else {
                 $this->additional_data_array = $this->additional_data;
             }
             return $this->additional_data_array;
             break;
         case 'chat_variables_array':
             if (!empty($this->chat_variables)) {
                 $jsonData = json_decode($this->chat_variables, true);
                 if ($jsonData !== null) {
                     $this->chat_variables_array = $jsonData;
                 } else {
                     $this->chat_variables_array = $this->chat_variables;
                 }
             } else {
                 $this->chat_variables_array = $this->chat_variables;
             }
             return $this->chat_variables_array;
             break;
         case 'user_status_front':
             if ($this->online_user !== false) {
                 $this->user_status_front = erLhcoreClassChat::setActivityByChatAndOnlineUser($this, $this->online_user);
             } else {
                 $this->user_status_front = $this->user_status == self::USER_STATUS_JOINED_CHAT ? 0 : 1;
             }
             return $this->user_status_front;
             break;
         default:
             break;
     }
 }
 public function __get($var)
 {
     switch ($var) {
         case 'time_created_front':
             $this->time_created_front = date('Ymd') == date('Ymd', $this->time) ? date(erLhcoreClassModule::$dateHourFormat, $this->time) : date(erLhcoreClassModule::$dateDateHourFormat, $this->time);
             return $this->time_created_front;
             break;
         case 'user_closed_ts_front':
             $this->user_closed_ts_front = date('Ymd') == date('Ymd', $this->user_closed_ts) ? date(erLhcoreClassModule::$dateHourFormat, $this->user_closed_ts) : date(erLhcoreClassModule::$dateDateHourFormat, $this->user_closed_ts);
             return $this->user_closed_ts_front;
             break;
         case 'is_operator_typing':
             $this->is_operator_typing = $this->operator_typing > time() - 60;
             // typing is considered if status did not changed for 30 seconds
             return $this->is_operator_typing;
             break;
         case 'is_user_typing':
             $this->is_user_typing = $this->user_typing > time() - 10;
             // typing is considered if status did not changed for 30 seconds
             return $this->is_user_typing;
             break;
         case 'wait_time_front':
             $this->wait_time_front = erLhcoreClassChat::formatSeconds($this->wait_time);
             return $this->wait_time_front;
             break;
         case 'chat_duration_front':
             $this->chat_duration_front = erLhcoreClassChat::formatSeconds($this->chat_duration);
             return $this->chat_duration_front;
             break;
         case 'user_name':
             return $this->user_name = (string) $this->user;
             break;
         case 'user':
             $this->user = false;
             if ($this->user_id > 0) {
                 try {
                     $this->user = erLhcoreClassModelUser::fetch($this->user_id, true);
                 } catch (Exception $e) {
                     $this->user = false;
                 }
             }
             return $this->user;
             break;
         case 'operator_typing_user':
             $this->operator_typing_user = false;
             if ($this->operator_typing_id > 0) {
                 try {
                     $this->operator_typing_user = erLhcoreClassModelUser::fetch($this->operator_typing_id);
                 } catch (Exception $e) {
                     $this->operator_typing_user = false;
                 }
             }
             return $this->operator_typing_user;
             break;
         case 'online_user':
             $this->online_user = false;
             if ($this->online_user_id > 0) {
                 try {
                     $this->online_user = erLhcoreClassModelChatOnlineUser::fetch($this->online_user_id);
                 } catch (Exception $e) {
                     $this->online_user = false;
                 }
             }
             return $this->online_user;
             break;
         case 'department':
             $this->department = false;
             if ($this->dep_id > 0) {
                 try {
                     $this->department = erLhcoreClassModelDepartament::fetch($this->dep_id, true);
                 } catch (Exception $e) {
                 }
             }
             return $this->department;
             break;
         case 'department_name':
             return $this->department_name = (string) $this->department;
             break;
         case 'screenshot':
             $this->screenshot = false;
             if ($this->screenshot_id > 0) {
                 try {
                     $this->screenshot = erLhcoreClassModelChatFile::fetch($this->screenshot_id);
                 } catch (Exception $e) {
                 }
             }
             return $this->screenshot;
             break;
         case 'unread_time':
             $diff = time() - $this->last_user_msg_time;
             $hours = floor($diff / 3600);
             $minits = floor(($diff - $hours * 3600) / 60);
             $seconds = $diff - $hours * 3600 - $minits * 60;
             $this->unread_time = array('hours' => $hours, 'minits' => $minits, 'seconds' => $seconds);
             return $this->unread_time;
             break;
         case 'user_tz_identifier_time':
             $date = new DateTime(null, new DateTimeZone($this->user_tz_identifier));
             $this->user_tz_identifier_time = $date->format(erLhcoreClassModule::$dateHourFormat);
             return $this->user_tz_identifier_time;
             break;
         case 'additional_data_array':
             $jsonData = json_decode($this->additional_data);
             if ($jsonData !== null) {
                 $this->additional_data_array = $jsonData;
             } else {
                 $this->additional_data_array = $this->additional_data;
             }
             return $this->additional_data_array;
             break;
         case 'chat_variables_array':
             if (!empty($this->chat_variables)) {
                 $jsonData = json_decode($this->chat_variables, true);
                 if ($jsonData !== null) {
                     $this->chat_variables_array = $jsonData;
                 } else {
                     $this->chat_variables_array = $this->chat_variables;
                 }
             } else {
                 $this->chat_variables_array = $this->chat_variables;
             }
             return $this->chat_variables_array;
             break;
         default:
             break;
     }
 }