public static function unansweredChatWorkflow(erLhcoreClassModelChat &$chat)
{
$chat->na_cb_executed = 1;
$chat->updateThis();
// Execute callback if it exists
$extensions = erConfigClassLhConfig::getInstance()->getSetting('site', 'extensions');
$instance = erLhcoreClassSystem::instance();
erLhcoreClassChatEventDispatcher::getInstance()->dispatch('chat.unread_chat_workflow', array('chat' => &$chat));
foreach ($extensions as $ext) {
$callbackFile = $instance->SiteDir . '/extension/' . $ext . '/callbacks/unanswered_chat.php';
if (file_exists($callbackFile)) {
include $callbackFile;
}
}
}
public function assignChatOsTicketId(erLhcoreClassModelChat &$chat, $ticketId)
{
/**
* Remember created issue id
* */
$variablesArray = $chat->chat_variables_array;
$variablesArray['os_ticket_id'] = $ticketId;
$chat->chat_variables = json_encode($variablesArray);
$chat->chat_variables_array = $variablesArray;
$chat->updateThis();
}
