*
Chat was unanswered for n minits, execute callback.
| public static unansweredChatWorkflow ( erLhcoreClassModelChat &$chat ) | ||
| $chat | erLhcoreClassModelChat | |
public static function mainUnansweredChatWorkflow()
{
$output = '';
if (erLhcoreClassModelChatConfig::fetch('run_unaswered_chat_workflow')->current_value > 0) {
$output .= "Starting unaswered chats workflow\n";
$delay = time() - erLhcoreClassModelChatConfig::fetch('run_unaswered_chat_workflow')->current_valu * 60;
foreach (erLhcoreClassChat::getList(array('limit' => 500, 'filterlt' => array('time' => $delay), 'filter' => array('status' => erLhcoreClassModelChat::STATUS_PENDING_CHAT, 'na_cb_executed' => 0))) as $chat) {
erLhcoreClassChatWorkflow::unansweredChatWorkflow($chat);
$output .= "executing unanswered callback for chat - " . $chat->id . "\n";
}
$output .= "Ended unaswered chats workflow\n";
}
return $output;
}
try {
$theme = erLhAbstractModelWidgetTheme::fetch($defaultTheme);
$tpl->set('theme', $theme);
} catch (Exception $e) {
}
}
}
$responseArray = array();
try {
$chat = erLhcoreClassModelChat::fetch($Params['user_parameters']['chat_id']);
if ($chat->hash == $Params['user_parameters']['hash']) {
// Main unasnwered chats callback
if ($chat->na_cb_executed == 0 && $chat->status == erLhcoreClassModelChat::STATUS_PENDING_CHAT && erLhcoreClassModelChatConfig::fetch('run_unaswered_chat_workflow')->current_value > 0) {
$delay = time() - erLhcoreClassModelChatConfig::fetch('run_unaswered_chat_workflow')->current_value * 60;
if ($chat->time < $delay) {
erLhcoreClassChatWorkflow::unansweredChatWorkflow($chat);
}
}
if ($chat->nc_cb_executed == 0 && $chat->status == erLhcoreClassModelChat::STATUS_PENDING_CHAT) {
$department = $chat->department;
if ($department !== false) {
$options = $department->inform_options_array;
$delay = time() - $department->inform_delay;
if ($chat->time < $delay) {
erLhcoreClassChatWorkflow::newChatInformWorkflow(array('department' => $department, 'options' => $options), $chat);
}
} else {
$chat->nc_cb_executed = 1;
$chat->updateThis();
}
}
