public function actionEdit($id)
{
$ticket = Tickets::model()->with(array('category', 'user'))->findByPk($id);
if ($ticket === NULL) {
user()->setFlash(FlashConst::MESSAGE_ERROR, Yii::t('backend', 'Тикет не найден.'));
$this->redirect(array('/backend/tickets/index'));
}
if (!$ticket->user) {
user()->setFlash(FlashConst::MESSAGE_ERROR, Yii::t('backend', 'Связь с таблицей "Users" была нарушена.'));
$this->redirect(array('/backend/tickets/index'));
}
// Убираю статус нового сообщения
if ($ticket->new_message_for_admin == Tickets::STATUS_NEW_MESSAGE_ON) {
$ticket->new_message_for_admin = 0;
$ticket->save(FALSE, array('new_message_for_admin', 'updated_at'));
}
// Ответы
$answersDataProvider = new CActiveDataProvider('TicketsAnswers', array('criteria' => array('condition' => 'ticket_id = :ticket_id', 'params' => array('ticket_id' => $ticket->id), 'order' => 't.created_at DESC', 'with' => 'userInfo'), 'pagination' => array('pageSize' => 10, 'pageVar' => 'page')));
$model = new TicketsAnswers();
if (isset($_POST['TicketsAnswers'])) {
$model->setAttributes($_POST['TicketsAnswers']);
$model->ticket_id = $id;
if ($model->save()) {
// change new message status
$ticket->new_message_for_user = 1;
$ticket->save(FALSE, array('new_message_for_user', 'updated_at'));
notify()->userNoticeTicketAnswer($ticket->user->email, array('ticket' => $ticket, 'user' => $ticket->user));
user()->setFlash(FlashConst::MESSAGE_SUCCESS, Yii::t('backend', 'Ответ добавлен.'));
$this->refresh();
}
}
$this->render('//tickets/edit', array('ticket' => $ticket, 'model' => $model, 'answersDataProvider' => $answersDataProvider));
}
public function actionView($ticket_id)
{
$ticket = Tickets::model()->find('t.id = :id AND t.user_id = :user_id', array(':id' => $ticket_id, ':user_id' => user()->getId()));
if ($ticket === NULL) {
user()->setFlash(FlashConst::MESSAGE_ERROR, Yii::t('main', 'Тикет не найден.'));
$this->redirect(array('/cabinet/tickets/index'));
}
// Ответы
$dependency = new CDbCacheDependency('SELECT MAX(UNIX_TIMESTAMP(created_at)) FROM {{tickets_answers}} WHERE ticket_id = :ticket_id');
$dependency->params = array('ticket_id' => $ticket_id);
$model = TicketsAnswers::model()->cache(3600 * 24, $dependency, 2);
$dataProvider = new CActiveDataProvider($model, array('criteria' => array('condition' => 'ticket_id = :ticket_id', 'params' => array(':ticket_id' => $ticket->id), 'order' => 't.created_at DESC'), 'pagination' => array('pageSize' => config('cabinet.tickets.answers.limit'), 'pageVar' => 'page')));
$model = new TicketsAnswers();
// При просмотре удаляю статус нового сообщения
if ($ticket->new_message_for_user) {
$ticket->new_message_for_user = 0;
$ticket->save(FALSE);
}
if (isset($_POST['TicketsAnswers']) && $ticket->isStatusOn()) {
$model->setAttributes($_POST['TicketsAnswers']);
$model->setAttribute('ticket_id', $ticket_id);
$model->setAttribute('gs_id', user()->getGsId());
if ($model->validate()) {
$model->save(FALSE);
$ticket->new_message_for_admin = 1;
$ticket->save(FALSE);
user()->setFlash(FlashConst::MESSAGE_SUCCESS, Yii::t('main', 'Ваше сообщение успешно добавлено!'));
$this->refresh();
}
}
$this->render('//cabinet/tickets/view', array('ticket' => $ticket, 'model' => $model, 'answersDataProvider' => $dataProvider));
}
