/**
* Store a newly created resolution in storage.
*
* @return Response
*/
public function store()
{
$validator = Validator::make($data = Input::all(), Resolution::$rules);
if ($validator->fails()) {
return Redirect::back()->withErrors($validator)->withInput();
}
$enquiry = Enquiry::findOrFail(Input::get('enquiry_id'));
$resolution = new Resolution();
$resolution->enquiry()->associate($enquiry);
$resolution->date = date('Y-m-d');
$resolution->resolution = Input::get('resolution');
$resolution->save();
return Redirect::to('enquiries/show/' . $resolution->enquiry->id);
}
/**
* @copyright 2012 City of Bloomington, Indiana
* @license http://www.gnu.org/licenses/agpl.txt GNU/AGPL, see LICENSE.txt
* @author Cliff Ingham <*****@*****.**>
*/
require_once './config.inc';
// Clear out the lookup tables. We'll import everything from Mongo
// The mysql.sql script preloads some generic values for these tables
$zend_db->delete('resolutions');
$zend_db->delete('actions');
$result = $mongo->resolutions->find();
foreach ($result as $r) {
$o = new Resolution();
$o->handleUpdate($r);
$o->save();
echo "Resolution: {$o->getName()}\n";
}
$result = $mongo->actions->find();
foreach ($result as $r) {
$o = new Action();
$o->handleUpdate($r);
$o->save();
echo "Action: {$o->getName()}\n";
}
$result = $mongo->lookups->findOne(array('name' => 'contactMethods'));
$methods = $result['items'];
foreach ($methods as $m) {
$o = new ContactMethod();
$o->setName($m);
$o->save();
<?php
/**
* @copyright 2011 City of Bloomington, Indiana
* @license http://www.gnu.org/licenses/agpl.txt GNU/AGPL, see LICENSE.txt
* @author Cliff Ingham <*****@*****.**>
*/
include '../../../configuration.inc';
$resolutions = array('Resolved' => 'This ticket has been taken care of', 'Duplicate' => 'This ticket is a duplicate of another ticket', 'Bogus' => 'This ticket is not actually a problem or has already been taken care of');
foreach ($resolutions as $name => $description) {
$resolution = new Resolution();
$resolution->setName($name);
$resolution->setDescription($description);
$resolution->save();
echo "{$resolution}\n";
}
$actions = array(array('name' => 'open', 'description' => 'Opened by {actionPerson}', 'type' => 'system'), array('name' => 'assignment', 'description' => '{enteredByPerson} assigned this case to {actionPerson}', 'type' => 'system'), array('name' => 'close', 'description' => 'Closed by {actionPerson}', 'type' => 'system'), array('name' => 'referral', 'description' => '{enteredByPerson} referred this case to {actionPerson}', 'type' => 'system'), array('name' => 'Inspection', 'description' => '{actionPerson} inspected this Location', 'type' => 'department'), array('name' => 'Follow up', 'description' => '{actionPerson} followed up on this ticket', 'type' => 'department'));
foreach ($actions as $a) {
$action = new Action();
$action->setName($a['name']);
$action->setDescription($a['description']);
$action->setType($a['type']);
$action->save();
echo "{$action->getName()}\n";
}
