static function beforeUpdate(Problem $problem) { if (!is_array($problem->input) || !count($problem->input)) { // Already cancel by another plugin return false; } // Toolbox::logDebug("PluginBehaviorsProblem::beforeUpdate(), Problem=", $problem); $config = PluginBehaviorsConfig::getInstance(); // Check is the connected user is a tech if (!is_numeric(Session::getLoginUserID(false)) || !Session::haveRight('problem', UPDATE)) { return false; // No check } $soltyp = isset($problem->input['solutiontypes_id']) ? $problem->input['solutiontypes_id'] : $problem->fields['solutiontypes_id']; // Wand to solve/close the problem if (isset($problem->input['solutiontypes_id']) && $problem->input['solutiontypes_id'] || isset($problem->input['solution']) && $problem->input['solution'] || isset($problem->input['status']) && in_array($problem->input['status'], array_merge(Problem::getSolvedStatusArray(), Problem::getClosedStatusArray()))) { if ($config->getField('is_problemsolutiontype_mandatory')) { if (!$soltyp) { unset($problem->input['status']); unset($problem->input['solution']); unset($problem->input['solutiontypes_id']); Session::addMessageAfterRedirect(__('You cannot close a problem without solution type', 'behaviors'), true, ERROR); } } } }
/** * Show problems for a ticket * * @param $ticket Ticket object **/ static function showForTicket(Ticket $ticket) { global $DB, $CFG_GLPI; $ID = $ticket->getField('id'); if (!Session::haveRight("problem", Problem::READALL) || !$ticket->can($ID, READ)) { return false; } $canedit = $ticket->can($ID, UPDATE); $rand = mt_rand(); $query = "SELECT DISTINCT `glpi_problems_tickets`.`id` AS linkID,\n `glpi_problems`.*\n FROM `glpi_problems_tickets`\n LEFT JOIN `glpi_problems`\n ON (`glpi_problems_tickets`.`problems_id` = `glpi_problems`.`id`)\n WHERE `glpi_problems_tickets`.`tickets_id` = '{$ID}'\n ORDER BY `glpi_problems`.`name`"; $result = $DB->query($query); $problems = array(); $used = array(); if ($numrows = $DB->numrows($result)) { while ($data = $DB->fetch_assoc($result)) { $problems[$data['id']] = $data; $used[$data['id']] = $data['id']; } } if ($canedit) { echo "<div class='firstbloc'>"; echo "<form name='problemticket_form{$rand}' id='problemticket_form{$rand}' method='post'\n action='" . Toolbox::getItemTypeFormURL(__CLASS__) . "'>"; echo "<table class='tab_cadre_fixe'>"; echo "<tr class='tab_bg_2'><th colspan='3'>" . __('Add a problem') . "</th></tr>"; echo "<tr class='tab_bg_2'><td>"; echo "<input type='hidden' name='tickets_id' value='{$ID}'>"; $condition = "`glpi_problems`.`status` NOT IN ('" . implode("', '", array_merge(Problem::getSolvedStatusArray(), Problem::getClosedStatusArray())) . "')"; Problem::dropdown(array('used' => $used, 'entity' => $ticket->getEntityID(), 'condition' => $condition)); echo "</td><td class='center'>"; echo "<input type='submit' name='add' value=\"" . _sx('button', 'Add') . "\" class='submit'>"; echo "</td><td>"; echo "<a href='" . Toolbox::getItemTypeFormURL('Problem') . "?tickets_id={$ID}'>"; _e('Create a problem from this ticket'); echo "</a>"; echo "</td></tr></table>"; Html::closeForm(); echo "</div>"; } echo "<div class='spaced'>"; if ($canedit && $numrows) { Html::openMassiveActionsForm('mass' . __CLASS__ . $rand); $massiveactionparams = array('num_displayed' => $numrows, 'container' => 'mass' . __CLASS__ . $rand); Html::showMassiveActions($massiveactionparams); } echo "<table class='tab_cadre_fixehov'>"; echo "<tr class='noHover'><th colspan='12'>" . Problem::getTypeName($numrows) . "</th>"; echo "</tr>"; if ($numrows) { Problem::commonListHeader(Search::HTML_OUTPUT, 'mass' . __CLASS__ . $rand); Session::initNavigateListItems('Problem', sprintf(__('%1$s = %2$s'), Ticket::getTypeName(1), $ticket->fields["name"])); $i = 0; foreach ($problems as $data) { Session::addToNavigateListItems('Problem', $data["id"]); Problem::showShort($data['id'], array('row_num' => $i, 'type_for_massiveaction' => __CLASS__, 'id_for_massiveaction' => $data['linkID'])); $i++; } Problem::commonListHeader(Search::HTML_OUTPUT, 'mass' . __CLASS__ . $rand); } echo "</table>"; if ($canedit && $numrows) { $massiveactionparams['ontop'] = false; Html::showMassiveActions($massiveactionparams); Html::closeForm(); } echo "</div>"; }