if (empty($_GET[GET_TRACK_NO_SEARCH_ENGINE])) {
exit(IOStruct::GetFile(TEMPLATE_HTML_SUPPORT));
}
VisitorMonitoring::$Visitor->CreateSignature();
VisitorMonitoring::$Response = IOStruct::GetFile(TEMPLATE_SCRIPT_TRACK);
VisitorMonitoring::$Response = str_replace("<!--file_chat-->", FILE_CHAT, VisitorMonitoring::$Response);
VisitorMonitoring::$Response = str_replace("<!--server_id-->", substr(md5(Server::$Configuration->File["gl_lzid"]), 5, 5), VisitorMonitoring::$Response);
VisitorMonitoring::$Response = str_replace("<!--server-->", LIVEZILLA_URL, VisitorMonitoring::$Response);
VisitorMonitoring::$Response = str_replace("<!--website-->", Encoding::Base64UrlEncode(Communication::GetParameter("ws", "", $nu, null, null, 255)), VisitorMonitoring::$Response);
VisitorMonitoring::$Response = str_replace("<!--area_code-->", Communication::GetParameter(GET_TRACK_SPECIAL_AREA_CODE, "", $nu, null, null, 255, false, false), VisitorMonitoring::$Response);
VisitorMonitoring::$Response = str_replace("<!--browser_id-->", htmlentities(CALLER_BROWSER_ID, ENT_QUOTES, "UTF-8"), VisitorMonitoring::$Response);
VisitorMonitoring::$Response = str_replace("<!--user_id-->", htmlentities(VisitorMonitoring::$Visitor->UserId, ENT_QUOTES, "UTF-8"), VisitorMonitoring::$Response);
VisitorMonitoring::$Response = str_replace("<!--connection_error_span-->", CONNECTION_ERROR_SPAN, VisitorMonitoring::$Response);
VisitorMonitoring::$Response = str_replace("<!--poll_frequency-->", VisitorMonitoring::GetPollFrequency(false, false), VisitorMonitoring::$Response);
VisitorMonitoring::$Response = GeoTracking::Replace(VisitorMonitoring::$Response);
VisitorMonitoring::$Response = str_replace("<!--geo_resolute-->", To::BoolString(VisitorMonitoring::$Visitor->UserId == CALLER_USER_ID && !empty(Server::$Configuration->File["gl_use_ngl"]) && VisitorMonitoring::$Visitor->FirstCall && !(!Is::Null(Cookie::Get("geo_data")) && Cookie::Get("geo_data") > time() - 2592000) && !GeoTracking::SpanExists()), VisitorMonitoring::$Response);
VisitorMonitoring::$Response = str_replace("<!--alert_html-->", base64_encode(getAlertTemplate()), VisitorMonitoring::$Response);
VisitorMonitoring::$Response = str_replace("<!--user_company-->", Encoding::Base64UrlEncode(VisitorMonitoring::$Browser->UserData->Company), VisitorMonitoring::$Response);
VisitorMonitoring::$Response = str_replace("<!--user_question-->", Encoding::Base64UrlEncode(VisitorMonitoring::$Browser->UserData->Text), VisitorMonitoring::$Response);
VisitorMonitoring::$Response = str_replace("<!--user_phone-->", Encoding::Base64UrlEncode(VisitorMonitoring::$Browser->UserData->Phone), VisitorMonitoring::$Response);
VisitorMonitoring::$Response = str_replace("<!--user_language-->", Communication::GetParameter(GET_EXTERN_USER_LANGUAGE, "", $nu, null, null, 5, true, true, true, true), VisitorMonitoring::$Response);
VisitorMonitoring::$Response = str_replace("<!--user_header-->", Communication::GetParameter(GET_EXTERN_USER_HEADER, "", $nu, FILTER_SANITIZE_URL, null, 0, true, true, true, true), VisitorMonitoring::$Response);
VisitorMonitoring::$Response = str_replace("<!--user_customs-->", getJSCustomArray(VisitorMonitoring::$Browser->UserData->Customs), VisitorMonitoring::$Response);
VisitorMonitoring::$Response = str_replace("<!--is_mobile-->", To::BoolString(VisitorMonitoring::$IsMobile), VisitorMonitoring::$Response);
VisitorMonitoring::$Response = str_replace("<!--is_ie-->", To::BoolString($detector->BrowserName == "Internet Explorer"), VisitorMonitoring::$Response);
VisitorMonitoring::$Response = str_replace("<!--direct_login-->", To::BoolString(Communication::ReadParameter("dl")), VisitorMonitoring::$Response);
VisitorMonitoring::$Response = str_replace("<!--is_ovlpos-->", To::BoolString($detector->BrowserName != "Internet Explorer" || $detector->BrowserVersion > 6), VisitorMonitoring::$Response);
VisitorMonitoring::$Response = str_replace("<!--is_ovlc-->", To::BoolString(!empty($_GET["ovlc"])), VisitorMonitoring::$Response);
if (!empty($_GET["ovlc"]) && !VisitorMonitoring::$HideOverlayOnMobile) {
require LIVEZILLA_PATH . "_lib/functions.external.inc.php";
VisitorMonitoring::$Response .= IOStruct::GetFile(TEMPLATE_SCRIPT_OVERLAY_CHAT);
$html = str_replace("<!--is_mobile-->", To::BoolString($MobileDetect->isMobile() && !$MobileDetect->isTablet()), $html);
$html = str_replace("<!--ticket_file_uploads-->", To::BoolString(true), $html);
$html = str_replace("<!--kb_suggest-->", To::BoolString(Server::$Configuration->File["gl_knbs"]), $html);
$html = str_replace("<!--kb_query_min_length-->", intval(Server::$Configuration->File["gl_kbml"]), $html);
$html = str_replace("<!--show_waiting_message-->", To::BoolString(strlen(Server::$Configuration->File["gl_wmes"]) > 0), $html);
$html = str_replace("<!--waiting_message_time-->", Server::$Configuration->File["gl_wmes"], $html);
$html = str_replace("<!--extern_frequency-->", Server::$Configuration->File["poll_frequency_clients"], $html);
$html = str_replace("<!--cbcd-->", To::BoolString(Server::$Configuration->File["gl_cbcd"]), $html);
$html = str_replace("<!--bookmark_name-->", base64_encode(Server::$Configuration->File["gl_site_name"]), $html);
$html = str_replace("<!--user_id-->", SESSION, $html);
$html = str_replace("<!--connection_error_span-->", CONNECTION_ERROR_SPAN, $html);
$html = GeoTracking::Replace($html);
$html = str_replace("<!--requested_intern_userid-->", base64_encode(!empty($_GET[GET_EXTERN_INTERN_USER_ID]) && isset(Server::$Operators[Operator::GetSystemId(Encoding::Base64UrlDecode($_GET[GET_EXTERN_INTERN_USER_ID]))]) ? Encoding::Base64UrlDecode($_GET[GET_EXTERN_INTERN_USER_ID]) : ""), $html);
$html = str_replace("<!--requested_intern_fullname-->", base64_encode(!empty($_GET[GET_EXTERN_INTERN_USER_ID]) && isset(Server::$Operators[Operator::GetSystemId(Encoding::Base64UrlDecode($_GET[GET_EXTERN_INTERN_USER_ID]))]) ? Server::$Operators[Operator::GetSystemId(Encoding::Base64UrlDecode($_GET[GET_EXTERN_INTERN_USER_ID]))]->Fullname : ""), $html);
$html = str_replace("<!--debug-->", To::BoolString(!empty($_GET["debug"])), $html);
$html = str_replace("<!--geo_resolute-->", To::BoolString(!empty(Server::$Configuration->File["gl_use_ngl"]) && !(Cookie::Get("geo_data") != null && Cookie::Get("geo_data") > time() - 2592000) && !GeoTracking::SpanExists()), $html);
$html = str_replace("<!--chat_id-->", !empty($_GET["cid"]) ? getParam("cid") : "", $html);
$html = str_replace("<!--gtv2_api_key-->", strlen(Server::$Configuration->File["gl_otrs"]) > 1 ? Server::$Configuration->File["gl_otrs"] : "", $html);
$html = str_replace("<!--template_message_intern-->", base64_encode(str_replace("<!--color-->", ExternalChat::ReadBackgroundColor(), str_replace("<!--dir-->", LocalizationManager::$Direction, IOStruct::GetFile(TEMPLATE_HTML_MESSAGE_INTERN)))), $html);
$html = str_replace("<!--template_message_extern-->", base64_encode(str_replace("<!--dir-->", LocalizationManager::$Direction, IOStruct::GetFile(TEMPLATE_HTML_MESSAGE_EXTERN))), $html);
$html = str_replace("<!--template_message_add-->", base64_encode(str_replace("<!--dir-->", LocalizationManager::$Direction, IOStruct::GetFile(TEMPLATE_HTML_MESSAGE_ADD))), $html);
$html = str_replace("<!--template_message_add_alt-->", base64_encode(str_replace("<!--dir-->", LocalizationManager::$Direction, IOStruct::GetFile(TEMPLATE_HTML_MESSAGE_ADD_ALTERNATE))), $html);
$html = str_replace("<!--primary_color-->", ExternalChat::ReadBackgroundColor(), $html);
$html = str_replace("<!--secondary_color-->", ExternalChat::ReadTextColor(), $html);
$html = str_replace("<!--direct_login-->", To::BoolString(isset($_GET[GET_EXTERN_USER_NAME]) && !isset($_GET[GET_EXTERN_RESET]) || isset($_GET["dl"])), $html);
$html = str_replace("<!--preselect_ticket-->", To::BoolString(isset($_GET["pt"])), $html);
$html = str_replace("<!--is_ie-->", To::BoolString(!empty($_SERVER['HTTP_USER_AGENT']) && strpos($_SERVER['HTTP_USER_AGENT'], 'MSIE') !== false), $html);
$html = str_replace("<!--is_ios-->", To::BoolString($MobileDetect->isIOS()), $html);
$html = str_replace("<!--setup_error-->", base64_encode(buildLoginErrorField()), $html);
$html = str_replace("<!--offline_message_mode-->", Server::$Configuration->File["gl_om_mode"], $html);
$html = str_replace("<!--offline_message_http-->", Server::$Configuration->File["gl_om_http"], $html);
function Save($_resolution, $_color, $_timezone, $_lat, $_long, $_countryiso2, $_city, $_region, $_geotimezone, $_isp, $_geosspan, $_grid, $_js = true, $_fromCookie = false)
{
if (!$this->FirstCall) {
$this->KeepAlive();
} else {
if (!Is::Null(Cookie::Get("visits")) && $this->Visits == 1) {
$this->Visits = Cookie::Get("visits") + 1;
}
Cookie::Set("visits", $this->Visits);
if (!Is::Null(Cookie::Get("last_visit"))) {
$this->VisitLast = Cookie::Get("last_visit");
}
Cookie::Set("last_visit", time());
$this->IP = Communication::GetIP();
$this->SystemInfo = !empty($_SERVER["HTTP_USER_AGENT"]) ? $_SERVER["HTTP_USER_AGENT"] : "";
$localization = LocalizationManager::GetBrowserLocalization();
$this->Language = $localization[0];
if (!empty($localization[1])) {
$this->GeoCountryISO2 = $localization[1];
}
$this->Resolution = !empty($_resolution) && count($_resolution) == 2 && !empty($_resolution[0]) && !empty($_resolution[1]) ? $_resolution[0] . " x " . $_resolution[1] : "";
$this->Resolution .= !empty($_color) ? " (" . $_color . " Bit)" : "";
$this->GeoTimezoneOffset = SystemTime::GetLocalTimezone($_timezone);
$this->GeoResult = 0;
if (!empty($_geosspan)) {
GeoTracking::SpanCreate($_geosspan);
}
if (!empty(Server::$Configuration->File["gl_use_ngl"]) && $_js) {
if (!Is::Null(Cookie::Get("geo_data")) && !Is::Null(Cookie::Get(GEO_LATITUDE))) {
$this->GeoLatitude = Cookie::Get(GEO_LATITUDE);
$this->GeoLongitude = Cookie::Get(GEO_LONGITUDE);
$this->GeoCountryISO2 = Cookie::Get(GEO_COUNTRY_ISO_2);
$this->GeoCity = Cookie::Get(GEO_CITY);
$this->GeoRegion = Cookie::Get(GEO_REGION);
$this->GeoTimezoneOffset = Cookie::Get(GEO_TIMEZONE);
$this->GeoISP = Cookie::Get(GEO_ISP);
$_fromCookie = true;
} else {
if (!empty($_lat) && $_lat > -180) {
Cookie::Set(GEO_LATITUDE, $this->GeoLatitude = $_lat);
Cookie::Set(GEO_LONGITUDE, $this->GeoLongitude = $_long);
Cookie::Set(GEO_COUNTRY_ISO_2, $this->GeoCountryISO2 = $_countryiso2);
Cookie::Set(GEO_CITY, $this->GeoCity = $_city);
Cookie::Set(GEO_REGION, $this->GeoRegion = $_region);
Cookie::Set(GEO_TIMEZONE, $this->GeoTimezoneOffset = $_geotimezone);
Cookie::Set(GEO_ISP, $this->GeoISP = $_isp);
Cookie::Set("geo_data", time());
} else {
if (!empty($_lat)) {
$this->GeoLatitude = $_lat;
$this->GeoLongitude = $_long;
}
}
}
GeoTracking::SpanRemove(false);
if ($_fromCookie) {
$this->GeoResultId = 6;
} else {
if (!Is::Null($span = GeoTracking::SpanExists())) {
if ($span > time() + CONNECTION_ERROR_SPAN) {
$this->GeoResultId = 5;
} else {
$this->GeoResultId = 4;
}
} else {
if ($_lat == -777) {
$this->GeoResultId = 5;
} else {
if ($_lat == -522) {
$this->GeoResultId = 2;
} else {
if ($_grid != 4) {
$this->GeoResultId = 3;
} else {
$this->GeoResultId = $_grid;
}
}
}
}
}
} else {
$this->GeoResultId = 7;
}
Server::InitDataBlock(array("COUNTRIES"));
if (isset(Server::$CountryAliases[$this->GeoCountryISO2])) {
$this->GeoCountryISO2 = Server::$CountryAliases[$this->GeoCountryISO2];
}
$detector = new DeviceDetector();
$detector->DetectBrowser($this->Host);
if ($detector->AgentType == AGENT_TYPE_BROWSER || $detector->AgentType == AGENT_TYPE_UNKNOWN) {
$detector->DetectOperatingSystem($this->Host);
$bid = $this->GetBrowserId($detector->Browser, $detector->AgentType);
$oid = $this->GetOSId($detector->OperatingSystem);
$this->CreateSignature();
DBManager::Execute(true, "INSERT IGNORE INTO `" . DB_PREFIX . DATABASE_VISITORS . "` (`id`, `entrance`,`last_active`, `host`,`ip`,`system`,`browser`, `visits`,`visit_id`,`visit_last`,`resolution`, `language`, `country`, `city`, `region`, `isp`, `timezone`, `latitude`, `longitude`, `geo_result`, `js`, `signature`) VALUES ('" . DBManager::RealEscape($this->UserId) . "', '" . DBManager::RealEscape(time()) . "','" . DBManager::RealEscape(time()) . "', '" . DBManager::RealEscape($this->Host) . "', '" . DBManager::RealEscape($this->IP) . "', '" . DBManager::RealEscape($oid) . "','" . DBManager::RealEscape($bid) . "', '" . DBManager::RealEscape($this->Visits) . "', '" . DBManager::RealEscape($this->VisitId) . "','" . DBManager::RealEscape($this->VisitLast) . "', '" . DBManager::RealEscape(CacheManager::GetDataTableIdFromValue(DATABASE_VISITOR_DATA_RESOLUTIONS, "resolution", $this->Resolution, false, 32)) . "', '" . DBManager::RealEscape(substr(strtoupper($this->Language), 0, 5)) . "','" . DBManager::RealEscape($this->GeoCountryISO2) . "', '" . DBManager::RealEscape(CacheManager::GetDataTableIdFromValue(DATABASE_VISITOR_DATA_CITIES, "city", $this->GeoCity, false)) . "', '" . DBManager::RealEscape(CacheManager::GetDataTableIdFromValue(DATABASE_VISITOR_DATA_REGIONS, "region", $this->GeoRegion, false)) . "', '" . DBManager::RealEscape(CacheManager::GetDataTableIdFromValue(DATABASE_VISITOR_DATA_ISPS, "isp", utf8_encode($this->GeoISP), false)) . "', '" . DBManager::RealEscape($this->GeoTimezoneOffset) . "', '" . DBManager::RealEscape($this->GeoLatitude) . "', '" . DBManager::RealEscape($this->GeoLongitude) . "', '" . DBManager::RealEscape($this->GeoResultId) . "', '" . DBManager::RealEscape($_js ? 1 : 0) . "', '" . DBManager::RealEscape($this->Signature) . "');");
if ($this->VisitsDay > 1 && DBManager::GetAffectedRowCount() == 1) {
DBManager::Execute(true, "UPDATE `" . DB_PREFIX . DATABASE_VISITORS . "` SET `visit_latest`=0 WHERE `id`='" . DBManager::RealEscape($this->UserId) . "' AND `visit_id`!='" . DBManager::RealEscape($this->VisitId) . "';");
}
} else {
if (STATS_ACTIVE) {
$this->IsCrawler = true;
Server::$Statistic->ProcessAction(ST_ACTION_LOG_CRAWLER_ACCESS, array($this->GetCrawlerId($detector->Browser), null));
}
}
}
}
