private function _handleImportComment($xml)
{
$mask = (string) $xml->mask;
$author_email = (string) $xml->author_email;
$note = trim((string) $xml->note);
$created = intval((string) $xml->created_date);
$author_address = CerberusApplication::hashLookupAddress($author_email, true);
// Bad file
if (empty($note) || empty($author_address) || empty($mask)) {
return false;
}
// echo "MASK: ",$mask,"<BR>";
// echo " -- Author: ",$author_address->email,"<BR>";
// echo " -- Note: ",$note,"<BR>";
if (null !== ($ticket = DAO_Ticket::getTicketByMask($mask))) {
$fields = array(DAO_TicketComment::CREATED => $created, DAO_TicketComment::TICKET_ID => $ticket->id, DAO_TicketComment::COMMENT => $note, DAO_TicketComment::ADDRESS_ID => $author_address->id);
if (null !== ($comment_id = DAO_TicketComment::create($fields))) {
return true;
}
}
return false;
}
function handleRequest(DevblocksHttpRequest $request)
{
$worker = CerberusApplication::getActiveWorker();
if (empty($worker)) {
return;
}
$stack = $request->path;
array_shift($stack);
// print
@($object = strtolower(array_shift($stack)));
// ticket|message|etc
$tpl = DevblocksPlatform::getTemplateService();
$tpl->assign('path', $this->_TPL_PATH);
$settings = DevblocksPlatform::getPluginSettingsService();
$tpl->assign('settings', $settings);
$translate = DevblocksPlatform::getTranslationService();
$tpl->assign('translate', $translate);
$teams = DAO_Group::getAll();
$tpl->assign('teams', $teams);
$buckets = DAO_Bucket::getAll();
$tpl->assign('buckets', $buckets);
$workers = DAO_Worker::getAll();
$tpl->assign('workers', $workers);
// Security
$active_worker = CerberusApplication::getActiveWorker();
$active_worker_memberships = $active_worker->getMemberships();
// [TODO] Make this pluggable
// Subcontroller
switch ($object) {
case 'ticket':
@($id = array_shift($stack));
@($ticket = is_numeric($id) ? DAO_Ticket::getTicket($id) : DAO_Ticket::getTicketByMask($id));
$convo_timeline = array();
$messages = $ticket->getMessages();
foreach ($messages as $message_id => $message) {
/* @var $message CerberusMessage */
$key = $message->created_date . '_m' . $message_id;
// build a chrono index of messages
$convo_timeline[$key] = array('m', $message_id);
}
@($mail_inline_comments = DAO_WorkerPref::get($active_worker->id, 'mail_inline_comments', 1));
if ($mail_inline_comments) {
// if inline comments are enabled
$comments = DAO_TicketComment::getByTicketId($ticket->id);
arsort($comments);
$tpl->assign('comments', $comments);
// build a chrono index of comments
foreach ($comments as $comment_id => $comment) {
/* @var $comment Model_TicketComment */
$key = $comment->created . '_c' . $comment_id;
$convo_timeline[$key] = array('c', $comment_id);
}
}
ksort($convo_timeline);
$tpl->assign('convo_timeline', $convo_timeline);
// Comment parent addresses
$comment_addresses = array();
foreach ($comments as $comment) {
/* @var $comment Model_TicketComment */
$address_id = intval($comment->address_id);
if (!isset($comment_addresses[$address_id])) {
$address = DAO_Address::get($address_id);
$comment_addresses[$address_id] = $address;
}
}
$tpl->assign('comment_addresses', $comment_addresses);
// Message Notes
$notes = DAO_MessageNote::getByTicketId($ticket->id);
$message_notes = array();
// Index notes by message id
if (is_array($notes)) {
foreach ($notes as $note) {
if (!isset($message_notes[$note->message_id])) {
$message_notes[$note->message_id] = array();
}
$message_notes[$note->message_id][$note->id] = $note;
}
}
$tpl->assign('message_notes', $message_notes);
// Make sure we're allowed to view this ticket or message
if (!isset($active_worker_memberships[$ticket->team_id])) {
echo "<H1>" . $translate->_('common.access_denied') . "</H1>";
return;
}
$tpl->assign('ticket', $ticket);
$tpl->display('file:' . $this->_TPL_PATH . 'print/ticket.tpl');
break;
case 'message':
@($id = array_shift($stack));
@($message = DAO_Ticket::getMessage($id));
@($ticket = DAO_Ticket::getTicket($message->ticket_id));
// Make sure we're allowed to view this ticket or message
if (!isset($active_worker_memberships[$ticket->team_id])) {
echo "<H1>" . $translate->_('common.access_denied') . "</H1>";
return;
}
// Message Notes
$notes = DAO_MessageNote::getByTicketId($ticket->id);
$message_notes = array();
// Index notes by message id
if (is_array($notes)) {
foreach ($notes as $note) {
if (!isset($message_notes[$note->message_id])) {
$message_notes[$note->message_id] = array();
}
$message_notes[$note->message_id][$note->id] = $note;
}
}
$tpl->assign('message_notes', $message_notes);
$tpl->assign('message', $message);
$tpl->assign('ticket', $ticket);
$tpl->display('file:' . $this->_TPL_PATH . 'print/message.tpl');
break;
}
}
/**
* First we check the references and in-reply-to headers to find a
* historical match in the database. If those don't match we check
* the subject line for a mask (if one exists). If none of those
* options match we return null.
*
* @param array $headers
* @return array
*/
private static function findParentMessage($headers)
{
@($aSubject = $headers['subject']);
@($sMessageId = trim($headers['message-id']));
@($sInReplyTo = trim($headers['in-reply-to']));
@($sReferences = trim($headers['references']));
@($sThreadTopic = trim($headers['thread-topic']));
// [TODO] Could turn string comparisons into hashes here for simple equality checks
$aReferences = array();
// Add all References
if (!empty($sReferences)) {
if (preg_match("/(\\<.*?\\@.*?\\>)/", $sReferences, $matches)) {
unset($matches[0]);
// who cares about the pattern
foreach ($matches as $ref) {
$ref = trim($ref);
if (!empty($ref) && 0 != strcasecmp($ref, $sMessageId)) {
$aReferences[$ref] = 1;
}
}
}
}
unset($matches);
// Append first <*> from In-Reply-To
if (!empty($sInReplyTo)) {
if (preg_match("/(\\<.*?\\@.*?\\>)/", $sInReplyTo, $matches)) {
if (isset($matches[1])) {
// only use the first In-Reply-To
$ref = trim($matches[1]);
if (!empty($ref) && 0 != strcasecmp($ref, $sMessageId)) {
$aReferences[$ref] = 1;
}
}
}
}
// Try matching our references or in-reply-to
if (is_array($aReferences) && !empty($aReferences)) {
foreach (array_keys($aReferences) as $ref) {
if (empty($ref)) {
continue;
}
if (null != ($ids = DAO_Ticket::getTicketByMessageId($ref))) {
return $ids;
}
}
}
// Try matching the subject line
// [TODO] This should only happen if the destination has subject masks enabled
if (!is_array($aSubject)) {
$aSubject = array($aSubject);
}
foreach ($aSubject as $sSubject) {
if (preg_match("/.*\\[.*?\\#(.*?)\\].*/", $sSubject, $matches)) {
if (isset($matches[1])) {
$mask = $matches[1];
if (null != ($ticket = DAO_Ticket::getTicketByMask($mask))) {
return array('ticket_id' => intval($ticket->id), 'message_id' => intval($ticket->first_message_id));
}
}
}
}
return NULL;
}
protected function getWorkerAction($path)
{
$worker = parent::getActiveWorker();
/* @var $worker CerberusWorker */
$memberships = $worker->getMemberships();
// Single GET
if (1 == count($path) && is_numeric($path[0])) {
if (($ticket = DAO_Ticket::getTicket($path[0])) != null && isset($memberships[$ticket->team_id])) {
$this->_getIdAction($path);
}
}
// Actions
$value = array_shift($path);
switch ($value) {
case 'list':
$this->_getListAction($path, array(SearchFields_Ticket::TEAM_ID => new DevblocksSearchCriteria(SearchFields_Ticket::TEAM_ID, 'in', array_keys($memberships))));
break;
default:
if (($ticket = DAO_Ticket::getTicketByMask($value)) != null && isset($memberships[$ticket->team_id])) {
$this->_getIdAction(array($ticket->id));
}
break;
}
}
