/**
* Creates a support ticket for a tool
*
* @param integer $toolid Tool ID
* @param array $tool Array of tool info
* @return mixed False if errors, integer on success
*/
private function _createTicket($toolid, $tool)
{
$row = new \Components\Support\Models\Ticket();
$row->set('open', 1);
$row->set('status', 0);
$row->set('created', Date::toSql());
$row->set('login', User::get('username'));
$row->set('severity', 'normal');
$row->set('summary', Lang::txt('COM_TOOLS_NEW_TOOL_SUBMISSION') . ': ' . $tool['toolname']);
$row->set('report', $tool['toolname']);
$row->set('section', 2);
$row->set('type', 3);
// Attach tool group to a ticket for access
$row->set('group', $this->config->get('group_prefix', 'app-') . $tool['toolname']);
$row->set('email', User::get('email'));
$row->set('name', User::get('name'));
if (!$row->store()) {
$this->setError($row->getError());
return false;
} else {
if ($row->exists()) {
// save tag
$row->tag('tool:' . $tool['toolname'], User::get('id'));
// store ticket id
$obj = new \Components\Tools\Tables\Tool($this->database);
$obj->saveTicketId($toolid, $row->get('id'));
// make a record
$this->_updateTicket($toolid, '', '', Lang::txt('COM_TOOLS_NOTICE_TOOL_REGISTERED'), 0, 1, 4, $tool);
}
}
return $row->get('id');
}
