Пример #1
0
 } else {
     if ($_POST['COMMAND'] == 'skip') {
         $_POST['PARAMS'] = CUtil::JsObjectToPhp($_POST['PARAMS']);
         CVoxImplantIncoming::SendCommand(array('CALL_ID' => $_POST['PARAMS']['CALL_ID'], 'COMMAND' => CVoxImplantIncoming::RULE_QUEUE));
     } else {
         if ($_POST['COMMAND'] == 'start') {
             $_POST['PARAMS'] = CUtil::JsObjectToPhp($_POST['PARAMS']);
             CVoxImplantMain::CallStart($_POST['PARAMS']['CALL_ID'], $userId);
         } else {
             if ($_POST['COMMAND'] == 'hold' || $_POST['COMMAND'] == 'unhold') {
                 $_POST['PARAMS'] = CUtil::JsObjectToPhp($_POST['PARAMS']);
                 CVoxImplantMain::CallHold($_POST['PARAMS']['CALL_ID'], $_POST['COMMAND'] == 'hold');
             } else {
                 if ($_POST['COMMAND'] == 'ready') {
                     $_POST['PARAMS'] = CUtil::JsObjectToPhp($_POST['PARAMS']);
                     CVoxImplantIncoming::SendCommand(array('CALL_ID' => $_POST['PARAMS']['CALL_ID'], 'COMMAND' => CVoxImplantIncoming::RULE_USER, 'USER_ID' => $USER->GetId()));
                 } else {
                     if ($_POST['COMMAND'] == 'inviteTransfer') {
                         $_POST['PARAMS'] = CUtil::JsObjectToPhp($_POST['PARAMS']);
                         CVoxImplantTransfer::Invite($_POST['PARAMS']['CALL_ID'], $_POST['PARAMS']['USER_ID']);
                     } else {
                         if ($_POST['COMMAND'] == 'readyTransfer') {
                             $_POST['PARAMS'] = CUtil::JsObjectToPhp($_POST['PARAMS']);
                             CVoxImplantTransfer::Ready($_POST['PARAMS']['CALL_ID']);
                         } else {
                             if ($_POST['COMMAND'] == 'answerTransfer') {
                                 $_POST['PARAMS'] = CUtil::JsObjectToPhp($_POST['PARAMS']);
                                 CVoxImplantTransfer::Answer($_POST['PARAMS']['CALL_ID']);
                             } else {
                                 if ($_POST['COMMAND'] == 'waitTransfer') {
                                     $_POST['PARAMS'] = CUtil::JsObjectToPhp($_POST['PARAMS']);
Пример #2
0
 public static function RegisterEntity($params)
 {
     if (!CModule::IncludeModule('crm')) {
         return false;
     }
     $callId = $params['ORIGIN_ID'];
     $callerId = '';
     if (substr($callId, 0, 3) == 'VI_') {
         $callId = substr($callId, 3);
     }
     $res = VI\CallTable::getList(array('filter' => array('=CALL_ID' => $callId)));
     if ($call = $res->fetch()) {
         $callerId = $call['CALLER_ID'];
         CVoxImplantCrmHelper::AddCall(array('CALL_ID' => $call['CALL_ID'], 'PHONE_NUMBER' => $call['CALLER_ID'], 'INCOMING' => $call['INCOMING'], 'USER_ID' => $call['USER_ID'], 'DATE_CREATE' => $call['DATE_CREATE']));
         if ($call['USER_ID'] > 0) {
             $crmData = CVoxImplantCrmHelper::GetDataForPopup($callId, $call['CALLER_ID'], $call['USER_ID']);
             $pullResult = CVoxImplantIncoming::SendPullEvent(array('COMMAND' => 'update_crm', 'USER_ID' => $call['USER_ID'], 'CALL_ID' => $callId, 'CALLER_ID' => $callerId, 'CRM' => $crmData));
         }
         CVoxImplantHistory::WriteToLog(array($callId, $call), 'CRM ATTACH INIT CALL');
     } else {
         $res = VI\StatisticTable::getList(array('filter' => array('=CALL_ID' => $callId)));
         if ($history = $res->fetch()) {
             $history['USER_ID'] = $history['PORTAL_USER_ID'];
             $history['DATE_CREATE'] = $history['CALL_START_DATE'];
             CVoxImplantCrmHelper::AddCall(array('CALL_ID' => $history['CALL_ID'], 'PHONE_NUMBER' => $history['PHONE_NUMBER'], 'INCOMING' => $history['INCOMING'] == CVoxImplantMain::CALL_OUTGOING ? CVoxImplantMain::CALL_OUTGOING : CVoxImplantMain::CALL_INCOMING, 'USER_ID' => $history['USER_ID'], 'DATE_CREATE' => $history['DATE_CREATE']));
             CVoxImplantCrmHelper::UpdateCall($history);
             CVoxImplantCrmHelper::AttachRecordToCall(array('CALL_ID' => $history['CALL_ID'], 'CALL_WEBDAV_ID' => $history['CALL_WEBDAV_ID'], 'CALL_RECORD_ID' => $history['CALL_RECORD_ID']));
             CVoxImplantHistory::WriteToLog(array($callId), 'CRM ATTACH FULL CALL');
         }
     }
     return true;
 }
Пример #3
0
 public static function Init($params)
 {
     $result['STATUS'] = 'OK';
     $result['PORTAL_CALL'] = 'N';
     if (strlen($params['PHONE_NUMBER']) > 0 && strlen($params['PHONE_NUMBER']) <= 4) {
         $res = CVoxImplantUser::GetList(array('select' => array('ID', 'IS_ONLINE_CUSTOM', 'UF_VI_PHONE', 'ACTIVE'), 'filter' => array('=UF_PHONE_INNER' => intval($params['PHONE_NUMBER']), '=ACTIVE' => 'Y')));
         if ($userData = $res->fetch()) {
             $result['PORTAL_CALL'] = 'Y';
             $result['USER_ID'] = $userData['ID'];
             $result['COMMAND'] = CVoxImplantIncoming::RULE_HUNGUP;
             if (CModule::IncludeModule('pull')) {
                 $orm = \Bitrix\Pull\PushTable::getList(array('select' => array('ID'), 'filter' => array('=USER_ID' => $userData['ID'])));
                 $userData['USER_HAVE_MOBILE'] = $orm->fetch() ? 'Y' : 'N';
             } else {
                 $userData['USER_HAVE_MOBILE'] = 'N';
             }
             if ($userData['ID'] == $params['USER_ID']) {
                 $result['COMMAND'] = CVoxImplantIncoming::RULE_HUNGUP;
             } else {
                 if ($userData['IS_ONLINE_CUSTOM'] == 'Y' || $userData['UF_VI_PHONE'] == 'Y' || $userData['USER_HAVE_MOBILE'] == 'Y') {
                     $result['COMMAND'] = CVoxImplantIncoming::RULE_WAIT;
                     $result['TYPE_CONNECT'] = CVoxImplantIncoming::TYPE_CONNECT_DIRECT;
                     $result['USER_HAVE_PHONE'] = $userData['UF_VI_PHONE'] == 'Y' ? 'Y' : 'N';
                     $result['USER_HAVE_MOBILE'] = $userData['USER_HAVE_MOBILE'];
                     $result['USER_SHORT_NAME'] = '';
                 }
             }
         }
     }
     $callAdd = true;
     if ($params['CALL_ID_TMP']) {
         $res = VI\CallTable::getList(array('filter' => array('=CALL_ID' => $params['CALL_ID_TMP'])));
         if ($call = $res->fetch()) {
             $res = VI\CallTable::update($call['ID'], array('CONFIG_ID' => $params['CONFIG_ID'], 'CALL_ID' => $params['CALL_ID'], 'CRM' => $params['CRM'], 'USER_ID' => $params['USER_ID'], 'CALLER_ID' => $params['PHONE_NUMBER'], 'STATUS' => VI\CallTable::STATUS_CONNECTING, 'ACCESS_URL' => $params['ACCESS_URL'], 'PORTAL_USER_ID' => $result['PORTAL_CALL'] == 'Y' ? $result['USER_ID'] : 0));
             if ($res) {
                 $callAdd = false;
             }
         }
     }
     if ($callAdd) {
         VI\CallTable::add(array('CONFIG_ID' => $params['CONFIG_ID'], 'CALL_ID' => $params['CALL_ID'], 'CRM' => $params['CRM'], 'USER_ID' => $params['USER_ID'], 'CALLER_ID' => $params['PHONE_NUMBER'], 'STATUS' => VI\CallTable::STATUS_CONNECTING, 'ACCESS_URL' => $params['ACCESS_URL'], 'PORTAL_USER_ID' => $result['PORTAL_CALL'] == 'Y' ? $result['USER_ID'] : 0, 'DATE_CREATE' => new FieldType\DateTime()));
     }
     $config = self::GetConfigByUserId($params['USER_ID']);
     if ($params['CRM'] == 'Y' && $result['PORTAL_CALL'] == 'N') {
         if ($config['CRM_CREATE'] == CVoxImplantConfig::CRM_CREATE_LEAD) {
             $crmData = CVoxImplantCrmHelper::GetDataForPopup($params['CALL_ID'], $params['PHONE_NUMBER']);
             if ($crmData['FOUND'] == 'N') {
                 CVoxImplantCrmHelper::AddLead(array('USER_ID' => $params['USER_ID'], 'PHONE_NUMBER' => $params['PHONE_NUMBER'], 'SEARCH_ID' => $config['SEARCH_ID'], 'CRM_SOURCE' => $config['CRM_SOURCE'], 'INCOMING' => false));
             }
         }
         CVoxImplantCrmHelper::AddCall(array('CALL_ID' => $params['CALL_ID'], 'PHONE_NUMBER' => $params['PHONE_NUMBER'], 'INCOMING' => CVoxImplantMain::CALL_OUTGOING, 'USER_ID' => $params['USER_ID'], 'DATE_CREATE' => new FieldType\DateTime()));
         $crmData = CVoxImplantCrmHelper::GetDataForPopup($params['CALL_ID'], $params['PHONE_NUMBER'], $params['USER_ID']);
     } else {
         $crmData = array();
     }
     CVoxImplantHistory::WriteToLog(array('COMMAND' => 'outgoing', 'USER_ID' => $params['USER_ID'], 'CALL_ID' => $params['CALL_ID'], 'CALL_ID_TMP' => $params['CALL_ID_TMP'], 'CALL_DEVICE' => $params['CALL_DEVICE'], 'PHONE_NUMBER' => $params['PHONE_NUMBER'], 'EXTERNAL' => $params['CALL_ID_TMP'] ? true : false, 'PORTAL_CALL' => $result['PORTAL_CALL'], 'PORTAL_CALL_USER_ID' => $params['USER_ID'], 'CRM' => $crmData));
     $portalUser = array();
     if ($result['PORTAL_CALL'] == 'Y') {
         if (CModule::IncludeModule('im')) {
             $portalUser = CIMContactList::GetUserData(array('ID' => array($params['USER_ID'], $result['USER_ID']), 'DEPARTMENT' => 'N', 'HR_PHOTO' => 'Y'));
         } else {
             $portalUser = array();
         }
     }
     self::SendPullEvent(array('COMMAND' => 'outgoing', 'USER_ID' => $params['USER_ID'], 'CALL_ID' => $params['CALL_ID'], 'CALL_ID_TMP' => $params['CALL_ID_TMP'], 'CALL_DEVICE' => $params['CALL_DEVICE'], 'PHONE_NUMBER' => $params['PHONE_NUMBER'], 'EXTERNAL' => $params['CALL_ID_TMP'] ? true : false, 'PORTAL_CALL' => $result['PORTAL_CALL'], 'PORTAL_CALL_USER_ID' => $result['USER_ID'], 'PORTAL_CALL_DATA' => $portalUser, 'CONFIG' => array('RECORDING' => $config['RECORDING'], 'CRM_CREATE' => $config['CRM_CREATE']), 'CRM' => $crmData));
     if ($result['PORTAL_CALL'] == 'Y' && $result['USER_ID'] > 0) {
         CVoxImplantIncoming::SendPullEvent(array('COMMAND' => 'invite', 'USER_ID' => $result['USER_ID'], 'CALL_ID' => $params['CALL_ID'], 'CALLER_ID' => $params['USER_DIRECT_CODE'], 'PHONE_NAME' => $params['CALLER_ID'], 'PORTAL_CALL' => 'Y', 'PORTAL_CALL_USER_ID' => $params['USER_ID'], 'PORTAL_CALL_DATA' => $portalUser, 'CONFIG' => array('RECORDING' => $config['RECORDING'], 'CRM_CREATE' => $config['CRM_CREATE'])));
     }
     return $result;
 }
Пример #4
0
         $params['PORTAL_NUMBER'] = $params['ACCOUNT_SEARCH_ID'];
     }
     CVoxImplantHistory::Add($params);
     $ViAccount = new CVoxImplantAccount();
     $ViAccount->SetAccountBalance($params["balance"]);
     echo "200 OK";
 } elseif ($params["COMMAND"] == "IncomingGetConfig") {
     $result = CVoxImplantIncoming::GetConfigBySearchId($params['PHONE_NUMBER']);
     CVoxImplantHistory::WriteToLog($result, 'PORTAL GET INCOMING CONFIG');
     if ($result['ID']) {
         $result = CVoxImplantIncoming::RegisterCall($result, $params);
     }
     $isNumberInBlacklist = CVoxImplantIncoming::IsNumberInBlackList($params["CALLER_ID"]);
     $isBlacklistAutoEnable = Bitrix\Main\Config\Option::get("voximplant", "blacklist_auto", "N") == "Y";
     if ($result["WORKTIME_SKIP_CALL"] == "Y" && !$isNumberInBlacklist && $isBlacklistAutoEnable) {
         $isNumberInBlacklist = CVoxImplantIncoming::CheckNumberForBlackList($params["CALLER_ID"]);
     }
     if ($isNumberInBlacklist) {
         $result["NUMBER_IN_BLACKLIST"] = "Y";
     }
     if (!CVoxImplantAccount::IsPro()) {
         $result["CRM_SOURCE"] = 'CALL';
         $result["CALL_VOTE"] = 'N';
         if ($result["QUEUE_TYPE"] == CVoxImplantConfig::QUEUE_TYPE_ALL) {
             $result["QUEUE_TYPE"] = CVoxImplantConfig::QUEUE_TYPE_EVENLY;
             $result["NO_ANSWER_RULE"] = CVoxImplantIncoming::RULE_VOICEMAIL;
         }
     }
     foreach (GetModuleEvents("voximplant", "onCallInit", true) as $arEvent) {
         ExecuteModuleEventEx($arEvent, array(array('CALL_ID' => $params['CALL_ID'], 'CALL_TYPE' => 2, 'ACCOUNT_SEARCH_ID' => $params['ACCOUNT_SEARCH_ID'], 'PHONE_NUMBER' => $params['PHONE_NUMBER'], 'CALLER_ID' => $params['CALLER_ID'])));
     }