/**
* Change the redirection URL.
*
* In case the upload fails we want to notify the user.
* We change the redirection URL and integrate a custom message
* encoded in base64 that will be interpreted by the notification class.
*
* @since 3.0.0
*
* @param string $location Original redirection URL
*
* @return string New redirection URL
*/
public function redirect_error($location)
{
$url = remove_query_arg('message', $location);
$error = is_array($this->error_message) ? implode(', ', $this->error_message) : $this->error_message;
wpas_add_error('files_not_uploaded', sprintf(__('Your reply has been correctly submitted but the attachment was not uploaded. %s', 'awesome-support'), $error));
$location = wp_sanitize_redirect($url);
return $location;
}
/**
* Run pre-defined actions.
*
* Specific actions can be performed on page load.
* Those actions are triggered by a URL parameter ($action).
*
* @since 3.0.0
* @return void
*/
public function custom_actions()
{
if (!isset($_GET['action'])) {
return;
}
$action = sanitize_text_field($_GET['action']);
switch ($action) {
case 'reopen':
if (isset($_GET['ticket_id'])) {
$ticket_id = filter_input(INPUT_GET, 'ticket_id', FILTER_SANITIZE_NUMBER_INT);
if (!wpas_can_submit_ticket($ticket_id) && !current_user_can('edit_ticket')) {
wpas_add_error('cannot_reopen_ticket', __('You are not allowed to re-open this ticket', 'awesome-support'));
wpas_redirect('ticket_reopen', wpas_get_tickets_list_page_url());
exit;
}
wpas_reopen_ticket($ticket_id);
wpas_add_notification('ticket_reopen', __('The ticket has been successfully re-opened.', 'awesome-support'));
wpas_redirect('ticket_reopen', wp_sanitize_redirect(get_permalink($ticket_id)));
exit;
}
break;
}
}
/**
* Trigger the re-open ticket function
*
* This is triggered by the wpas_do custom actions.
*
* @since 3.3
*
* @param array $data Superglobal data
*
* @return void
*/
function wpas_reopen_ticket_trigger($data)
{
if (isset($data['ticket_id'])) {
$ticket_id = (int) $data['ticket_id'];
if (!wpas_can_submit_ticket($ticket_id) && !current_user_can('edit_ticket')) {
wpas_add_error('cannot_reopen_ticket', __('You are not allowed to re-open this ticket', 'awesome-support'));
wpas_redirect('ticket_reopen', wpas_get_tickets_list_page_url());
exit;
}
wpas_reopen_ticket($ticket_id);
wpas_add_notification('ticket_reopen', __('The ticket has been successfully re-opened.', 'awesome-support'));
wpas_redirect('ticket_reopen', wp_sanitize_redirect(get_permalink($ticket_id)));
exit;
}
}
/**
* Try to log the user in.
*
* This function is hooked onto wpas_do_login so that the login process can be triggered
* when the login form is submitted.
*
* @since 2.0
*
* @param array $data Function arguments (the superglobal vars if the function is triggered by wpas_do_login)
*
* @return void
*/
function wpas_try_login($data)
{
/**
* Try to log the user if credentials are submitted.
*/
if (isset($data['wpas_log'])) {
// Get the redirect URL
$redirect_to = home_url();
if (isset($data['redirect_to'])) {
$redirect_to = wp_sanitize_redirect($data['redirect_to']);
// If a redirect URL is specified we use it
} else {
global $post;
// Otherwise we try to get the URL of the originating page
if (isset($post) && $post instanceof WP_Post) {
$redirect_to = wp_sanitize_redirect(get_permalink($post->ID));
}
}
$credentials = array('user_login' => $data['wpas_log']);
if (isset($data['rememberme'])) {
$credentials['remember'] = true;
}
$credentials['user_password'] = isset($data['wpas_pwd']) ? $data['wpas_pwd'] : '';
/**
* Give a chance to third-parties to add new checks to the login process
*
* @since 3.2.0
* @var bool|WP_Error
*/
$login = apply_filters('wpas_try_login', false);
if (is_wp_error($login)) {
$error = $login->get_error_message();
wpas_add_error('login_failed', $error);
wp_safe_redirect($redirect_to);
exit;
}
$login = wp_signon($credentials);
if (is_wp_error($login)) {
$code = $login->get_error_code();
$error = $login->get_error_message();
// Pre-populate the user login if the problem is with the password
if ('incorrect_password' === $code) {
$redirect_to = add_query_arg('wpas_log', $credentials['user_login'], $redirect_to);
}
wpas_add_error('login_failed', $error);
wp_safe_redirect($redirect_to);
exit;
} elseif ($login instanceof WP_User) {
wp_safe_redirect($redirect_to);
exit;
} else {
wpas_add_error('login_failed', __('We were unable to log you in for an unknown reason.', 'awesome-support'));
wp_safe_redirect($redirect_to);
exit;
}
}
}
/**
* Open a new ticket.
*
* @since 3.0.0
* @param array $data Ticket data
* @return boolean
*/
function wpas_open_ticket($data)
{
$title = isset($data['title']) ? wp_strip_all_tags($data['title']) : false;
$content = isset($data['message']) ? wp_kses($data['message'], wp_kses_allowed_html('post')) : false;
/**
* Prepare vars
*/
$submit = isset($_POST['_wp_http_referer']) ? wpas_get_submission_page_url(url_to_postid($_POST['_wp_http_referer'])) : wpas_get_submission_page_url();
// Fallback in case the referrer failed
if (empty($submit)) {
$submission_pages = wpas_get_option('ticket_submit');
$submit = $submission_pages[0];
$submit = wp_sanitize_redirect(get_permalink($submit));
}
// Verify user capability
if (!current_user_can('create_ticket')) {
// Save the input
wpas_save_values();
// Redirect to submit page
wpas_add_error('cannot_open_ticket', __('You do not have the capacity to open a new ticket.', 'wpas'));
wp_redirect($submit);
// Break
exit;
}
// Make sure we have at least a title and a message
if (false === $title || empty($title)) {
// Save the input
wpas_save_values();
// Redirect to submit page
wpas_add_error('missing_title', __('It is mandatory to provide a title for your issue.', 'wpas'));
wp_redirect($submit);
// Break
exit;
}
if (true === ($description_mandatory = apply_filters('wpas_ticket_submission_description_mandatory', true)) && (false === $content || empty($content))) {
// Save the input
wpas_save_values();
// Redirect to submit page
wpas_add_error('missing_description', __('It is mandatory to provide a description for your issue.', 'wpas'));
wp_redirect($submit);
// Break
exit;
}
/**
* Allow the submission.
*
* This variable is used to add additional checks in the submission process.
* If the $go var is set to true, it gives a green light to this method
* and the ticket will be submitted. If the var is set to false, the process
* will be aborted.
*
* @since 3.0.0
*/
$go = apply_filters('wpas_before_submit_new_ticket_checks', true);
/* Check for the green light */
if (is_wp_error($go)) {
/* Retrieve error messages. */
$messages = $go->get_error_messages();
/* Save the input */
wpas_save_values();
/* Redirect to submit page */
wpas_add_error('validation_issue', $messages);
wp_redirect($submit);
exit;
}
/**
* Gather current user info
*/
if (is_user_logged_in()) {
global $current_user;
$user_id = $current_user->ID;
} else {
// Save the input
wpas_save_values();
// Redirect to submit page
wpas_add_error('unknown_user', __('Only registered accounts can submit a ticket. Please register first.', 'wpas'));
wp_redirect($submit);
exit;
}
/**
* Submit the ticket.
*
* Now that all the verifications are passed
* we can proceed to the actual ticket submission.
*/
$post = array('post_content' => $content, 'post_name' => $title, 'post_title' => $title, 'post_status' => 'queued', 'post_type' => 'ticket', 'post_author' => $user_id, 'ping_status' => 'closed', 'comment_status' => 'closed');
return wpas_insert_ticket($post, false, false);
}
/**
* Try to log the user in.
*
* If credentials are passed through the POST data
* we try to log the user in.
*/
function wpas_try_login()
{
global $post;
/**
* Try to log the user if credentials are submitted.
*/
if (isset($_POST['wpas_log'])) {
$credentials = array('user_login' => $_POST['wpas_log']);
if (isset($_POST['rememberme'])) {
$credentials['remember'] = true;
}
$credentials['user_password'] = isset($_POST['wpas_pwd']) ? $_POST['wpas_pwd'] : '';
/**
* Give a chance to third-parties to add new checks to the login process
*
* @since 3.2.0
* @var bool|WP_Error
*/
$login = apply_filters('wpas_try_login', false);
if (is_wp_error($login)) {
$error = $login->get_error_message();
wpas_add_error('login_failed', $error);
wp_redirect(wp_sanitize_redirect(get_permalink($post->ID)));
exit;
}
$login = wp_signon($credentials);
if (is_wp_error($login)) {
$error = $login->get_error_message();
wpas_add_error('login_failed', $error);
wp_redirect(wp_sanitize_redirect(get_permalink($post->ID)));
exit;
} elseif (is_a($login, 'WP_User')) {
wp_redirect(get_permalink($post->ID));
exit;
} else {
wpas_add_error('login_failed', __('We were unable to log you in for an unknown reason.', 'awesome-support'));
wp_redirect(wp_sanitize_redirect(get_permalink($post->ID)));
exit;
}
}
}
