function send_message($qid, $author_id, $author, $title = '')
{
header("content-type:text/html;charset=utf-8");
if (extension_loaded('mbstring')) {
if (mb_strlen($title, 'UTF-8') > 10) {
$title = mb_substr($title, 0, 10, 'UTF-8') . '...';
}
} else {
$title = cutstr($title, 20, '...');
}
try {
$client = new SoapClient("http://message.5173.com/Service/SiteMessageWebService.asmx?wsdl");
$header = new SoapHeader('http://5173.com/', 'SiteMessageSoapHead', array('DomainName' => 'scadmin.5173.com', 'UserId' => 'scadmin', 'Password' => 'scadmin'));
$client->__setSoapHeaders($header);
$params = array('siteMessage' => array('PolicyId' => 'KfScadmin', 'ReceiverId' => $author_id, 'ReceiverName' => $author, 'SenderId' => '5173.com', 'SenderName' => '5173.com', 'RelatedId' => '5173.com', 'RelatedType' => 'Bk.Core.Imp.OrderExtended', 'ReceiverType' => 'User', 'MsgLinkParams' => array('http://' . config::FRONT_DOMAIN . '/index.php?question/detail/' . $qid), 'MsgListTitleParams' => array($title), 'OperationLinkParams' => array('http://' . config::FRONT_DOMAIN . '/index.php?question/detail/' . $qid), 'PolicyTitleParams' => null, 'MsgContentParams' => null), 'sync' => false);
$client->__soapCall("SendSiteMessage", array('parameters' => $params));
} catch (SoapFault $ex) {
send_AIC('http://scadmin.5173.com', '发送站内信异常', 1, '站内信接口');
exit('1');
}
}
function onhandle_zwquestion_edit()
{
$hasHandleAnsweAttachDeletePrivilege = $_ENV['menu']->checkPermission($this->ask_login_name, $_SERVER['QUERY_STRING'], "handleAttachDelete");
!$hasHandleAnsweAttachDeletePrivilege['return'] && exit('3');
$zq_title = isset($this->post['zq_title']) ? htmlspecialchars($this->post['zq_title']) : '';
$zw_id = isset($this->post['zw_id']) ? intval($this->post['zw_id']) : 0;
if ($zw_id != 0) {
$q_arr = $_ENV['question']->Get($zw_id);
if ($q_arr['id']) {
$questionInfo = array('description' => $zq_title);
$update = $_ENV['question']->updateQuestion($zw_id, $questionInfo);
if ($update) {
//更新Solr服务器
$q_info = $_ENV['question']->Get_Search_Data($zw_id);
if (!empty($q_info)) {
if ($q_info['hidden'] == 1) {
unset($q_info['hidden']);
try {
$this->set_search($q_info);
} catch (Exception $e) {
send_AIC('http://scadmin.5173.com/index.php?admin_question/handle_zwquestion_edit.html', '搜索服务器异常', 1, '搜索接口');
}
} else {
$this->delete_search($q_info['id']);
}
}
$str = '';
if ($zq_title != '') {
$str .= $this->ask_login_name . '编辑了子问题标题，由【' . $q_arr['description'] . '】修改为【' . $zq_title . '】;';
}
$this->sys_admin_log($zw_id, $this->ask_login_name, $str, 9);
//系统操作日志
exit('1');
}
} else {
exit('0');
}
} else {
exit('0');
}
}
function ontransformLogView_accept()
{
$TransformLogId = intval($this->post['TransformLogId']);
$AcceptResult = intval($this->post['AcceptResult']);
$AcceptResult = in_array($AcceptResult, array(1, 2)) ? $AcceptResult : 1;
$AcceptReason = trim($this->post['AcceptReason']);
$AcceptComplainTransformLogPrivilege = $_ENV['menu']->checkPermission($this->ask_login_name, $_SERVER['QUERY_STRING'], "acceptTransformLog");
if ($AcceptComplainTransformLogPrivilege['return'] == 1) {
$LogInfo = $_ENV['question']->getTransformLogById($TransformLogId);
if ($LogInfo['TransformLogId'] > 0) {
if (intval($LogInfo['transform_status']) == 0) {
if ($AcceptResult == 1) {
$comment = unserialize($LogInfo['comment']);
$modify = $_ENV['question']->modifyQuestionCid($LogInfo['from_id'], $comment['CidArr'], $LogInfo['ApplyOperator'], $this->setting["askSuggestTransComplain"], $comment['TransformReason'], 1);
// 更新成功
if ($modify['result'] == 1 || $modify['result'] == 7) {
//转换到投诉
$convert = $_ENV['question']->convertQuestionToComplain($LogInfo['from_id'], $modify['from_type'], $modify['to_type'], $LogInfo['ApplyOperator'], $comment['TransformReason']);
if ($convert > 0) {
$message = $this->ask_login_name . "同意 " . $LogInfo['ApplyOperator'] . "将问题" . $LogInfo['from_id'] . "改为投诉,关联投诉单号：" . $convert . "理由为：" . $AcceptReason;
$log = $this->sys_admin_log($LogInfo['from_id'], $this->ask_login_name, $message, 5);
//系统操作日志
$comment['AcceptReason'] = $AcceptReason;
$logInfo = array('acceptTime' => time(), "AcceptOperator" => $this->ask_login_name, "transform_status" => 1, "comment" => serialize($comment), "to_id" => $convert);
$_ENV['question']->updateTransformLog($TransformLogId, $logInfo);
$complainInfo = $_ENV['complain']->get_ComplainInfo($convert);
// 增加新的纪录到 搜索服务器
if (isset($complainInfo['id'])) {
$q_search['id'] = 'c_' . $complainInfo['id'];
$q_search['title'] = $complainInfo['description'];
$q_search['description'] = $complainInfo['description'];
$q_search['tag'] = json_encode(array(), true);
$q_search['question_type'] = 'complain';
$q_search['time'] = $complainInfo['time'];
$q_search['atime'] = 0;
// 从搜索服务器上删除咨询或建议问题
$this->delete_search($LogInfo['from_id']);
if ($complainInfo['public'] == 0) {
try {
$this->set_search($q_search);
} catch (Exception $e) {
send_AIC('http://scadmin.5173.com/control/admin/question/convertQuestionToComplain.html', '咨询建议转投诉,添加到搜索服务器异常', 1, '搜索接口');
}
} else {
$this->delete_search('c_' . $complainInfo['id']);
}
}
$_ENV['question']->rebuildQuestionDetail($LogInfo['from_id'], "question");
$_ENV['question']->rebuildQuestionDetail($complainInfo['id'], "complain");
$return = array('return' => 1, 'comment' => "已通过");
} else {
$return = array('return' => 0, 'comment' => "审批失败");
}
} else {
$return = array('return' => $modify['result'], 'comment' => $modify['comment']);
}
} else {
$comment = unserialize($LogInfo['comment']);
$comment['AcceptReason'] = $AcceptReason;
$logInfo = array('acceptTime' => time(), "AcceptOperator" => $this->ask_login_name, "transform_status" => 2, "comment" => serialize($comment));
$update = $_ENV['question']->updateTransformLog($TransformLogId, $logInfo);
if ($update) {
$message = $this->ask_login_name . "拒绝 " . $LogInfo['ApplyOperator'] . "将问题" . $LogInfo['from_id'] . "改为投诉，理由为：" . $AcceptReason;
$log = $this->sys_admin_log($LogInfo['from_id'], $this->ask_login_name, $message, 5);
//系统操作日志
$return = array('return' => 1, 'comment' => "已拒绝");
} else {
$return = array('return' => 0, 'comment' => "审批失败");
}
}
} elseif (intval($LogInfo['transform_status']) == 1) {
$return = array('return' => 0, 'comment' => "此单已经转换完毕，无需重复审核，审核人：" . $LogInfo['AcceptOperator']);
} elseif (intval($LogInfo['transform_status']) == 2) {
$return = array('return' => 0, 'comment' => "此单已被拒绝，审核人：" . $LogInfo['AcceptOperator']);
}
} else {
$return = array('return' => 0, 'comment' => "无此申请记录");
}
} else {
$return = array('return' => 0, 'comment' => $AcceptComplainTransformLogPrivilege['comment']);
}
echo json_encode($return);
}
function transformAskSuggest($complainInfo, $qid, $transform, $to_type, $loginId, $reason)
{
$questionInfo = $this->Get($qid);
if (isset($questionInfo['id'])) {
$this->pdo->begin();
// 如果追问要转换的类型和父问题不一致,追问变主问题
if ($questionInfo['pid'] > 0) {
$parentQuestionInfo = $this->Get($questionInfo['pid']);
if ($parentQuestionInfo['cid'] != $complainInfo['cid']) {
$updateQuestionNum1 = $this->Update($questionInfo['id'], array('pid' => 0));
} else {
$updateQuestionNum1 = 1;
}
} else {
$updateQuestionNum1 = 1;
}
$complainComment = unserialize($complainInfo['comment']);
$complainComment['convert'] = array('to_type' => $to_type, 'to_id' => $qid, 'transformTime' => $_SERVER['REQUEST_TIME'], 'loginId' => $loginId, 'reason' => $reason);
// 隐藏该投诉问题,更新comment字段
$updateComplainInfo = array('comment' => serialize($complainComment), 'public' => 1, 'sync' => 1);
$updateComplainNum = $_ENV['complain']->Update($complainInfo['id'], $updateComplainInfo);
$questionInfo['comment']['order_id'] = $complainInfo['order_id'];
$questionComment = unserialize($questionInfo['comment']);
$questionComment['convert'] = array('from_type' => 'complain', 'from_id' => $complainInfo['id']);
$dataArr = array('cid' => $complainInfo['cid'], 'cid1' => 0, 'cid2' => 0, 'cid3' => 0, 'cid4' => 0, 'status' => 1, 'display_h' => 0, 'qtype' => $complainInfo['qtype'], 'comment' => serialize($questionComment), 'is_hawb' => 0, 'js_kf' => '', 'receive_time' => 0);
$updateQuestionNum2 = $this->Update($qid, $dataArr);
// 显示转后问题,更新comment字段
$TransformLogId = $this->insertTransformLog($transform);
// 记录转换日志
$_ENV['help']->Update($qid, array('display' => 0));
// 显示协助处理单
if ($updateComplainNum > 0 && $updateQuestionNum2 > 0 && $TransformLogId > 0 && $updateQuestionNum1 > 0) {
$table_name = $this->base->getDbTable($this->table_answer);
$this->pdo->delete($table_name, '`qid` = ?', $qid);
$this->pdo->commit();
// 该问题的接手客服在不忙碌就直接分给他，否则重新分单
$result = $this->ApplyToOperator($qid, $questionInfo['js_kf']);
//增加一条记录到搜索服务器
$q_search['id'] = $questionInfo['id'];
$q_search['title'] = $questionInfo['description'];
$q_search['description'] = $questionInfo['description'];
$q_search['tag'] = json_encode(array(), true);
$q_search['time'] = $questionInfo['time'];
$q_search['atime'] = 0;
try {
$this->set_search($q_search);
// 从搜索服务器上该删除投诉记录
$this->delete_search('c_' . $complainInfo['id']);
} catch (Exception $e) {
send_AIC('http://sc.5173.com/model/question.class.php/transformAskSuggest', '投诉转咨询建议搜索服务器添加失败', 1, '搜索接口');
}
return true;
} else {
$this->pdo->rollBack();
return false;
}
} else {
return false;
// 问题不存在
}
}
$_ENV['question']->rebuildQuestionDetail($post['qid'], "complain");
$_ENV['question']->rebuildQuestionDetail($result, "question");
$return = array('msg' => 'success', 'return' => 1);
$base->delete_search('c_' . $post['qid']);
$QuestionInfo = $_ENV['question']->Get($result);
$q_search['id'] = $QuestionInfo['id'];
$q_search['title'] = $QuestionInfo['description'];
$q_search['description'] = $QuestionInfo['description'];
$q_search['tag'] = json_encode(array(), true);
$q_search['time'] = 0;
$q_search['atime'] = 0;
if ($QuestionInfo['hidden'] == 1) {
try {
$base->set_search($q_search);
} catch (Exception $e) {
send_AIC('http://sc.5173.com/model/complain.class.php/complainQuestionTransform', '投诉转咨询建议搜索服务器添加失败', 1, '搜索接口');
}
}
break;
}
exit(json_encode($return));
} else {
if ($post['act'] == 'orderPost') {
$qtype = intval($post['qtype']);
$author = trim($post['author']);
$orderId = trim($post['orderid']);
$qtype <= 0 && exit(json_encode(array('msg' => '非法参数qtype', 'return' => 0)));
empty($author) && exit(json_encode(array('msg' => 'author为空', 'return' => 0)));
empty($orderId) && exit(json_encode(array('msg' => 'orderId为空', 'return' => 0)));
$result = $_ENV['question']->getBaoXianOrderPost($post);
if ($result == 1) {
$db = new db(DB_HOST, DB_USER, DB_PW, DB_NAME, DB_CHARSET, DB_CONNECT);
$memcache = new CacheMemcache();
$setting = $memcache->load('setting');
$ts_warn_maxNum = isset($setting['ts_warn_maxNum']) ? $setting['ts_warn_maxNum'] : 3;
// 投诉同步失败报警最大数量,默认3
$ts_warn_num = isset($setting['ts_warn_num']) ? $setting['ts_warn_num'] : 0;
// 投诉同步失败报警阈值:
$ts_warn_time = isset($setting['ts_warn_time']) ? $setting['ts_warn_time'] : 0;
// 投诉同步失败报警时间间隔 ,不填就是 所有
if ($ts_warn_time != 0) {
$timeRang = time() - $ts_warn_time;
$where .= " AND time > {$timeRang}";
}
$sql = "SELECT count(id) FROM ask_complain WHERE sync <= -{$ts_warn_num} {$where}";
$num = $db->result_first($sql);
echo $sql . '<br>ts_warn_maxNum = ' . $setting['ts_warn_maxNum'] . '<br>' . 'ts_warn_time = ' . $setting['ts_warn_time'] . '<br>' . 'ts_warn_num = ' . $setting['ts_warn_num'] . '<br>';
if (!empty($num)) {
if ($num >= $ts_warn_maxNum) {
if ($ts_warn_time != 0) {
$warm_message = "{$ts_warn_time} 秒内 投诉失败数量：{$num} 报警";
send_AIC('http://scadmin.5173.com/api/sync_data.php', $warm_message, 1, '同步进程报警');
} else {
$warm_message = "投诉失败数量：{$num} 报警";
}
} else {
$warm_message = 'ok';
}
} else {
$warm_message = 'ok';
}
echo $warm_message;
function onsuggest()
{
$question_type = "suggest";
$question_type_list = $this->ask_config->getQuestionType();
$title = "服务中心-我要" . $question_type_list[$question_type];
$all_num = $_ENV['question']->total_question();
$qtypeId = isset($this->get[2]) ? intval($this->get[2]) : (isset($this->post['qtypeId']) ? intval($this->post['qtypeId']) : 0);
$loginName = $this->ask_front_name;
$allQtype = $_ENV['qtype']->GetAllQType(1, "", 0);
if (!isset($allQtype[$qtypeId])) {
header("Location: http://sc.5173.com/index.php?question/ask_skip.html");
}
$subList = $_ENV['qtype']->GetSubList($qtypeId);
if (!empty($subList)) {
header("Location: http://sc.5173.com/index.php?question/subList/suggest/{$qtypeId}.html");
}
$qtypeName = $allQtype[$qtypeId];
$operatorInfo = '';
// 获取我的专属客服
if ($this->ask_front_name == '游客') {
$selfAuthor_where = '';
// 获取专属客服条件
} else {
$t_cid = $_ENV['question']->getType(3);
$operatorInfo = $_ENV['operator']->getMySelfAuthor($this->ask_front_name);
$selfAuthor_where = $_ENV['question']->front_selfAuthor_where($operatorInfo['login_name'], '', 1, $t_cid);
}
if ($selfAuthor_where) {
$selfAuthorNum = $_ENV['question']->front_mySelfAuthorNum($selfAuthor_where);
} else {
$selfAuthorNum = 0;
}
$url = '';
if ($qtypeName['pid'] > 0) {
$url = '<a href="http://sc.5173.com/index.php?question/subList/suggest/' . $qtypeName['pid'] . '.html">选择' . $allQtype[$qtypeName['pid']]['name'] . '类' . $question_type_list[$question_type] . '</a> >  ';
}
//未登陆跳转地址
$login_url = "http://" . config::FRONT_LOGIN_DOMAIN . "/?returnUrl=" . urlencode(curPageURL());
$display_yzm = false;
if ($this->ask_front_name != '游客') {
$contact = $this->cache->get(md5('SJ' . $this->ask_front_id));
if (false === $contact) {
$contact = get_mobile($this->ask_front_id);
if (!empty($contact)) {
$this->cache->set(md5('SJ' . $this->ask_front_id), $contact, 1800);
}
//缓存30分钟
}
if (!empty($contact)) {
$en_contact = substr_replace($contact, '****', 3, 4);
}
}
$suggest_title = isset($this->post['title']) ? htmlspecialchars(trim($this->post['title'])) : '';
$description = isset($this->post['description']) && $this->post['description'] != "我们非常重视您的" . $question_type_list[$question_type] . "，请在这里告诉我们" ? htmlspecialchars(trim($this->post['description'])) : '';
$contact_num = isset($this->post['contact_num']) ? htmlspecialchars($this->post['contact_num']) : (isset($en_contact) ? $en_contact : '');
$J_code = isset($this->post['J_code']) ? strtolower(htmlspecialchars($this->post['J_code'])) : '';
if ($this->ask_front_name == '游客') {
$author = isset($this->post['author']) && $this->post['author'] != '请输入5173用户名' ? trim($this->post['author']) : '';
$author_id = '';
} else {
$author_id = $this->ask_front_id;
$author = $this->ask_front_name;
}
$t_yzm = tcookie('yzm');
if (empty($t_yzm)) {
tcookie('yzm', time(), 1800);
//存放半个小时
} else {
$over_time = time() - $t_yzm;
//距离现在的秒数
if ($over_time < 1800) {
$display_yzm = true;
} else {
tcookie('yzm', '', time() - 3600);
//删除
}
}
if ($this->ask_front_name != '游客') {
$display_yzm = false;
}
//登陆用户不显示验证码
if (isset($this->post['contact'])) {
$comment['contact'] = $this->post['contact'];
} else {
$comment['contact']['mobile'] = isset($en_contact) ? $en_contact : '';
}
$flag = 0;
if (isset($this->post['act'])) {
if (isset($this->post['contact'])) {
$comment['contact'] = $this->post['contact'];
if ($comment['contact']['mobile'] != "") {
if (isset($en_contact) && $comment['contact']['mobile'] == $en_contact) {
$comment['contact']['mobile'] = $contact;
}
if (!checkmobile($comment['contact']['mobile'])) {
$errorMsg['mobile'] = '手机号';
unset($comment['contact']['mobile']);
} else {
$flag++;
}
} else {
$errorMsg['mobile'] = '手机号';
unset($comment['contact']['mobile']);
}
if ($comment['contact']['qq'] != "") {
if (!isQQ($comment['contact']['qq'])) {
//$errorMsg['qq'] = 'QQ号';
unset($comment['contact']['qq']);
} else {
//$flag++;
}
} else {
//$errorMsg['qq'] = 'QQ号';
unset($comment['contact']['qq']);
}
if ($comment['contact']['weixin'] != '') {
if (strlen($comment['contact']['weixin']) > 20 || strlen($comment['contact']['weixin']) < 4 || trim($comment['contact']['weixin']) == "微信号") {
//$errorMsg['weixin'] = '微信号';
unset($comment['contact']['weixin']);
} else {
//$flag++;
}
} else {
//$errorMsg['weixin'] = '微信号';
unset($comment['contact']['weixin']);
}
}
if ($flag == 0 && count($errorMsg) > 0) {
$error = implode("、", $errorMsg) . "未填写或格式不正确";
$comment['contact'] = $this->post['contact'];
@(include template('suggest'));
echo "<script>alert('" . $error . "');</script>";
exit;
}
if ($description == '') {
$comment['contact'] = $this->post['contact'];
@(include template('suggest'));
echo "<script>alert('建议内容不能为空。');</script>";
exit;
} elseif (mb_strlen($description, 'UTF-8') > 500 || mb_strlen($description, 'UTF-8') < 5) {
$comment['contact'] = $this->post['contact'];
@(include template('suggest'));
echo "<script>alert('建议内容请保持在5-500个字内。');</script>";
exit;
}
if ($this->ask_front_name == '游客') {
if ($author == "" || mb_strlen($author, 'UTF-8') > 20) {
@(include template('suggest'));
echo "<script>alert('请输正确格式的5173登陆用户名');</script>";
exit;
}
if ($J_code == "" || $J_code != $_SESSION['code']) {
$comment['contact'] = $this->post['contact'];
@(include template('suggest'));
echo "<script>alert('验证码不正确！');</script>";
exit;
}
}
//提问数限制
$limit_question_num = intval($this->setting['limit_question_num']);
if (!empty($limit_question_num)) {
$comment['contact'] = $this->post['contact'];
$num_ip = $_ENV['question']->get_num_by_ip(getip());
if ($num_ip >= $limit_question_num) {
@(include template('suggest'));
echo "<script>alert('您的操作太频繁啦，让服务器休息一下，稍后再进行建议！');</script>";
exit;
}
}
//IP黑名单
$BlackList = explode("|", $this->setting['IpBlackList']);
if (in_array(getip(), $BlackList)) {
$comment['contact'] = $this->post['contact'];
@(include template('suggest'));
echo "<script>alert('您的操作太频繁啦，让服务器休息一下，稍后再建议！');</script>";
exit;
}
if ($this->ask_front_name != '游客') {
//登录提问
$GagLog = $_ENV['user']->getGag($this->ask_front_name);
if (count($GagLog) > 0) {
$comment['contact'] = $this->post['contact'];
@(include template('suggest'));
echo "<script>alert('很抱歉，您的帐号已被管理员禁言处理，请您自觉遵守5173言论规则。');</script>";
exit;
}
}
$description = cutstr(strip_tags($description), 500, '');
if (md5(trim(strip_tags($description))) == $_COOKIE['last_suggest']) {
@(include template('suggest'));
echo "<script>alert('亲，问题提交一次就OK，不用重复提交哦！');</script>";
exit;
}
$img_path = $this->post['imgpath'];
$img_path = stripcslashes($img_path);
$img_path = str_replace('"small_pic"', ',"small_pic"', $img_path);
$img_path = str_replace('"big_pic"', ',"big_pic"', $img_path);
$p1 = strpos($img_path, "big_pic");
$path = substr($img_path, $p1 + 10, strlen($img_path) - $p1 - 10 - 2);
$path = str_replace('\\/', '/', $path);
$attach = trim($path);
if (isset($en_contact) && $comment['contact']['mobile'] == $en_contact) {
$comment['contact']['mobile'] = $contact;
}
$cid = $_ENV['question']->getType(2);
//建议分类id
$cid = !empty($cid) ? intval($cid) : 0;
$cid1Info = $_ENV['category']->getByQType($qtypeId, $cid);
//qtype对应分类id
$cid1 = intval($cid1Info['id']);
$time = time();
$trimDescription = preg_replace('/\\s+/', '', $description);
$description = $this->keyWordCheck($trimDescription);
$BrowerInfo = userBrowerInfo();
$comment['OS'] = $BrowerInfo['OS'];
$comment['Browser'] = $BrowerInfo['Browser'];
$questionInfo = array("qtype" => $qtypeId, "author" => $author, "author_id" => $author_id, "title" => $suggest_title, "description" => $description, "attach" => $attach, "time" => $time, "ip" => getip(), "cid" => $cid, "cid1" => $cid1, "comment" => serialize($comment));
$question_id = $_ENV['question']->insertQuestion($questionInfo);
//更新Solr服务器
$q_search = array();
if ($question_id > 0) {
setcookie('last_suggest', md5(trim(strip_tags($description))), time() + 3600);
if ($this->ask_front_name == '游客') {
get_que_id('jy', $question_id);
//建议id写入cookie
}
$date = date("Y-m-d");
$_ENV['question']->modifyUserQtypeNum($date, $qtypeId, 'suggest', 1);
$login_name = trim($this->post['login_name']);
if (!empty($login_name)) {
if ($this->setting['selfServiceFirst'] == 1) {
$Apply = $_ENV['question']->ApplyToOperator($question_id, $login_name);
}
}
$q_search['id'] = $question_id;
$q_search['title'] = $description;
$q_search['description'] = $description;
$q_search['tag'] = json_encode(array(), true);
$q_search['time'] = $time;
$q_search['atime'] = 0;
try {
$this->set_search($q_search);
} catch (Exception $e) {
send_AIC('http://sc.5173.com/index.php?question/suggest.html', '搜索服务器异常', 1, '搜索接口');
}
}
header("Location: " . url('question/suggest_success/' . $question_id . '/' . $time, true));
}
$telDisplay = $this->setting['telDisplay'];
$xnDisplay = $this->setting['xnDisplay'];
$qqDisplay = $this->setting['qqDisplay'];
$_ENV['question']->PageView(1, getip());
@(include template('suggest'));
}
function send_SMS($author_id)
{
$msg_switch_off = $this->db->result_first("SELECT v FROM " . DB_TABLEPRE . "setting WHERE k='msg_switch_off'");
if ($msg_switch_off == 1) {
$m_url = "http://usercenter.5173esb.com/service/GetUserBindMobileForSc?UserId=" . $author_id;
$m_rs = topen($m_url);
$m_result = base64_decode($m_rs);
if (!empty($m_result)) {
$key = "KFYTH";
$clientIP = $_SERVER["SERVER_ADDR"];
$category = "7028";
$mobile = $m_result;
$msg_content = $this->db->result_first("SELECT v FROM " . DB_TABLEPRE . "setting WHERE k='msg_content'");
$content = urlencode($msg_content);
$sign = md5($key . $clientIP);
$url = vsprintf("http://mobile.5173.com/MobileAPI/SendSingleMessage?m_sign=%s&m_clientIP=%s&category=%s&mobile=%s&content=%s", array($sign, $clientIP, $category, $mobile, $content));
$rs = topen($url);
$result = json_decode($rs, true);
if ($result['ResultNo'] != 0) {
send_AIC('http://scadmin.5173.com', $result['ResultDescription'], 1, '手机短信接口');
}
}
}
}
function insertComplainAnswer($data)
{
$result = array();
$complainAnswerTable = $this->getDbTable($this->table_answer);
foreach ($data as $v) {
$v = taddslashes($v);
$dataArr = array('qid' => $v['scid'], 'csn' => $v['csn'], 'content' => $v['content'], 'time' => $v['atime'], 'contact' => $v['contact']);
$insert = $this->pdo->insert($complainAnswerTable, $dataArr);
if ($insert) {
$complainInfo = $this->Get($dataArr['qid']);
if ($complainInfo['public'] == 0) {
$q_search['id'] = 'c_' . $complainInfo['id'];
$q_search['title'] = $complainInfo['description'];
$q_search['description'] = $complainInfo['description'];
$q_search['tag'] = json_encode(array(), true);
$q_search['question_type'] = 'complain';
$q_search['time'] = $complainInfo['time'];
$q_search['atime'] = $dataArr['time'];
try {
$this->set_search($q_search);
} catch (Exception $e) {
send_AIC('http://sc.5173.com/crontab/scComplainSync.php "operation=ComplainAnswerToSc&syncNum=20', '同步complain站点回答问题,更新到solr服务器失败', 1, '搜索接口');
}
} else {
$this->delete_search('c_' . $complainInfo['id']);
}
return $insert;
} else {
return false;
}
}
}