function check_for_reassign($thread, $operator)
{
global $state_waiting, $home_locale, $kind_events, $kind_avatar;
$operatorName = $thread['locale'] == $home_locale ? $operator['vclocalename'] : $operator['vccommonname'];
if ($thread['istate'] == $state_waiting && ($thread['nextagent'] == $operator['operatorid'] || $thread['agentId'] == $operator['operatorid'])) {
do_take_thread($thread['threadid'], $operator['operatorid'], $operatorName);
if ($operatorName != $thread['agentName']) {
$message_to_post = getstring2_("chat.status.operator.changed", array($operatorName, $thread['agentName']), $thread['locale']);
} else {
$message_to_post = getstring2_("chat.status.operator.returned", array($operatorName), $thread['locale']);
}
post_message($thread['threadid'], $kind_events, $message_to_post);
post_message($thread['threadid'], $kind_avatar, $operator['vcavatar'] ? $operator['vcavatar'] : "");
}
}
function getstring2($text, $params)
{
global $current_locale;
return getstring2_($text, $params, $current_locale);
}
$errors[] = getlocal("chat.redirect.unknown_group");
}
} else {
$nextid = verifyparam("nextAgent", "/^\\d{1,10}\$/");
$nextOperator = operator_by_id($nextid);
if ($nextOperator) {
$page['message'] = getlocal2("chat.redirected.content", array(safe_htmlspecialchars(topage(get_operator_name($nextOperator)))));
if ($thread['istate'] == $state_chatting) {
$link = connect();
$threadupdate = array("istate" => intval($state_waiting), "nextagent" => intval($nextid), "agentId" => 0);
if ($thread['groupid'] != 0) {
if (FALSE === select_one_row("select groupid from {$mysqlprefix}chatgroupoperator where operatorid = " . intval($nextid) . " and groupid = " . intval($thread['groupid']), $link)) {
$threadupdate['groupid'] = 0;
}
}
commit_thread($threadid, $threadupdate, $link);
post_message_($thread['threadid'], $kind_events, getstring2_("chat.status.operator.redirect", array(get_operator_name($operator)), $thread['locale'], true), $link);
mysql_close($link);
} else {
$errors[] = getlocal("chat.redirect.cannot");
}
} else {
$errors[] = getlocal("chat.redirect.unknown_operator");
}
}
setup_logo();
if (count($errors) > 0) {
expand("../styles", getchatstyle(), "error.tpl");
} else {
expand("../styles", getchatstyle(), "redirected.tpl");
}
* EPL, indicate your decision by deleting the provisions above and replace them
* with the notice and other provisions required by the GPL.
*
* Contributors:
* Evgeny Gryaznov - initial API and implementation
*/
require_once 'libs/common.php';
require_once 'libs/chat.php';
require_once 'libs/operator.php';
require_once 'libs/groups.php';
$referer = isset($_SERVER['HTTP_REFERER']) ? $_SERVER['HTTP_REFERER'] : "";
if ($referer && isset($_SESSION['threadid'])) {
$link = connect();
$thread = thread_by_id_($_SESSION['threadid'], $link);
if ($thread && $thread['istate'] != $state_closed) {
$msg = getstring2_("chat.client.visited.page", array($referer), $thread['locale']);
post_message_($thread['threadid'], $kind_for_agent, $msg, $link);
}
mysql_close($link);
}
$image = verifyparam(isset($_GET['image']) ? "image" : "i", "/^\\w+\$/", "webim");
$lang = verifyparam(isset($_GET['language']) ? "language" : "lang", "/^[\\w-]{2,5}\$/", "");
if (!$lang || !locale_exists($lang)) {
$lang = $current_locale;
}
$groupid = verifyparam("group", "/^\\d{1,8}\$/", "");
if ($groupid) {
loadsettings();
if ($settings['enablegroups'] == '1') {
$group = group_by_id($groupid);
if (!$group) {
function getstring2($text, $params, $raw = false)
{
global $current_locale;
$string = getstring2_($text, $params, $current_locale, true);
return $raw ? $string : sanitize_string($string, 'low', 'moderate');
}
$original = isset($_SESSION["mibew_captcha"]) ? $_SESSION["mibew_captcha"] : "";
if (empty($original) || empty($captcha) || $captcha != $original) {
$errors[] = getlocal('errors.captcha');
}
unset($_SESSION['mibew_captcha']);
}
if (count($errors) > 0) {
setup_leavemessage($visitor_name, $email, $message, $groupid, $groupname, $info, $referrer, can_show_captcha());
setup_logo();
expand("styles", getchatstyle(), "leavemessage.tpl");
exit;
}
$message_locale = $settings['left_messages_locale'];
if (!locale_exists($message_locale)) {
$message_locale = $home_locale;
}
store_message($visitor_name, $email, $info, $message, $groupid, $referrer);
$subject = getstring2_("leavemail.subject", array($visitor_name), $message_locale);
$body = getstring2_("leavemail.body", array($visitor_name, $email, $message, $info ? "{$info}\n" : ""), $message_locale);
if (isset($group) && !empty($group['vcemail'])) {
$inbox_mail = $group['vcemail'];
} else {
$inbox_mail = $settings['email'];
}
if ($inbox_mail) {
$link = connect();
webim_mail($inbox_mail, $email, $subject, $body, $link);
mysql_close($link);
}
setup_logo();
expand("styles", getchatstyle(), "leavemessagesent.tpl");
function notify_operators($thread, $firstmessage, $link)
{
global $settings, $mysqlprefix;
if ($settings['enablejabber'] == 1) {
$groupid = $thread['groupid'];
$query = "select {$mysqlprefix}chatoperator.operatorid as opid, inotify, vcjabbername, vcemail, (unix_timestamp(CURRENT_TIMESTAMP)-unix_timestamp(dtmlastvisited)) as time from {$mysqlprefix}chatoperator";
if ($groupid) {
$query .= ", {$mysqlprefix}chatgroupoperator where groupid = {$groupid} and {$mysqlprefix}chatoperator.operatorid = {$mysqlprefix}chatgroupoperator.operatorid and istatus = 0";
} else {
$query .= " where istatus = 0";
}
$query .= " and inotify = 1";
$result = select_multi_assoc($query, $link);
$text = getstring2_("notify.new.text", array(get_app_location(true, $settings['enablessl'] == '1' && $settings['forcessl'] == '1') . "/operator/agent.php?thread=" . $thread['threadid'], $thread['userName']), $thread['locale']);
if ($firstmessage) {
$text .= "\n{$firstmessage}";
}
foreach ($result as $op) {
if ($op['time'] < $settings['online_timeout'] && is_valid_email($op['vcjabbername'])) {
webim_xmpp($op['vcjabbername'], getstring2("notify.new.subject", array($thread['userName'])), $text, $link);
}
}
}
}
