/**
* Store a newly created resource in storage.
*
* @param Requests\CommentFormRequest|Request $request
* @return Response
*/
public function store(Request $request)
{
$comment = new Models\Comment();
$comment->content = $request->get('content');
$comment->ticket_id = $request->get('ticket_id');
$comment->user_id = \Auth::user()->id;
$comment->save();
$ticket = Models\Ticket::find($comment->ticket_id);
$ticket->updated_at = $comment->created_at;
$ticket->save();
return back()->with('status', trans('ticketit::lang.comment-has-been-added-ok'));
}
/**
* Store a newly created resource in storage.
*
* @param Requests\CommentFormRequest|Request $request
* @return Response
*/
public function store(Request $request)
{
$comment = new Models\Comment();
$comment->content = $request->get('content');
$comment->ticket_id = $request->get('ticket_id');
$comment->user_id = \Auth::user()->id;
$comment->save();
$ticket = Models\Ticket::find($comment->ticket_id);
$ticket->updated_at = $comment->created_at;
$ticket->save();
return back()->with('status', 'Comment has been added successfully');
}
/**
* Bootstrap the application services.
*
* @return void
*/
public function boot()
{
// Adding HTML5 color picker to form elements
Form::macro('custom', function ($type, $name, $value = "#000000", $options = []) {
$field = $this->input($type, $name, $value, $options);
return $field;
});
// Passing to views the master view value from the setting file
view()->composer('ticketit::*', function ($view) {
$master = config('ticketit.master_template');
$view->with(compact('master'));
});
// Send notification when new comment is added
Comment::creating(function ($comment) {
if (config('ticketit.comment_notification') == 'yes') {
$notification = new NotificationsController();
$notification->newComment($comment);
}
});
// Send notification when ticket status is modified
Ticket::updating(function ($modified_ticket) {
if (config('ticketit.status_notification') == 'yes') {
$original_ticket = Ticket::find($modified_ticket->id);
if ($original_ticket->status->id != $modified_ticket->status->id) {
$notification = new NotificationsController();
$notification->ticketStatusUpdated($modified_ticket, $original_ticket);
}
}
if (config('ticketit.assigned_notification') == 'yes') {
$original_ticket = Ticket::find($modified_ticket->id);
if ($original_ticket->agent->id != $modified_ticket->agent->id) {
$notification = new NotificationsController();
$notification->ticketAgentUpdated($modified_ticket, $original_ticket);
}
}
return true;
});
// Send notification when ticket status is modified
Ticket::created(function ($ticket) {
if (config('ticketit.assigned_notification') == 'yes') {
$notification = new NotificationsController();
$notification->newTicketNotifyAgent($ticket);
}
return true;
});
$this->loadViewsFrom(__DIR__ . '/views', 'ticketit');
$this->publishes([__DIR__ . '/views' => base_path('resources/views/vendor/ticketit')], 'views');
$this->publishes([__DIR__ . '/config/ticketit.php' => config_path('ticketit.php')], 'config');
}
/**
* Bootstrap the application services.
*
* @return void
*/
public function boot()
{
$installer = new InstallController();
// if a migration is missing scape to the installation
if (empty($installer->inactiveMigrations()) && DB::table('ticketit_settings')->count() != 0) {
// Send the Agent User model to the view under $u
view()->composer('*', function ($view) {
if (auth()->check()) {
$u = Agent::find(auth()->user()->id);
$view->with('u', $u);
}
$setting = new Setting();
$view->with('setting', $setting);
});
// Adding HTML5 color picker to form elements
CollectiveForm::macro('custom', function ($type, $name, $value = "#000000", $options = []) {
$field = $this->input($type, $name, $value, $options);
return $field;
});
// Passing to views the master view value from the setting file
view()->composer('ticketit::*', function ($view) {
$tools = new ToolsController();
$master = Setting::grab('master_template');
$email = Setting::grab('email.template');
$view->with(compact('master', 'email', 'tools'));
});
// Send notification when new comment is added
Comment::creating(function ($comment) {
if (Setting::grab('comment_notification')) {
$notification = new NotificationsController();
$notification->newComment($comment);
}
});
// Send notification when ticket status is modified
Ticket::updating(function ($modified_ticket) {
if (Setting::grab('status_notification')) {
$original_ticket = Ticket::find($modified_ticket->id);
if ($original_ticket->status_id != $modified_ticket->status_id || $original_ticket->completed_at != $modified_ticket->completed_at) {
$notification = new NotificationsController();
$notification->ticketStatusUpdated($modified_ticket, $original_ticket);
}
}
if (Setting::grab('assigned_notification')) {
$original_ticket = Ticket::find($modified_ticket->id);
if ($original_ticket->agent->id != $modified_ticket->agent->id) {
$notification = new NotificationsController();
$notification->ticketAgentUpdated($modified_ticket, $original_ticket);
}
}
return true;
});
// Send notification when ticket status is modified
Ticket::created(function ($ticket) {
if (Setting::grab('assigned_notification')) {
$notification = new NotificationsController();
$notification->newTicketNotifyAgent($ticket);
}
return true;
});
$this->loadTranslationsFrom(__DIR__ . '/Translations', 'ticketit');
$this->loadViewsFrom(__DIR__ . '/Views', 'ticketit');
$this->publishes([__DIR__ . '/Views' => base_path('resources/views/vendor/ticketit')], 'views');
$this->publishes([__DIR__ . '/Translations' => base_path('resources/lang/vendor/ticketit')], 'lang');
$this->publishes([__DIR__ . '/Public' => public_path('vendor/ticketit')], 'public');
$this->publishes([__DIR__ . '/Migrations' => base_path('database/migrations')], 'db');
// Check public assets are present, publish them if not
// $installer->publicAssets();
$main_route = Setting::grab('main_route');
$admin_route = Setting::grab('admin_route');
include __DIR__ . '/routes.php';
} elseif (Request::path() == 'tickets-install') {
$this->loadTranslationsFrom(__DIR__ . '/Translations', 'ticketit');
$this->loadViewsFrom(__DIR__ . '/Views', 'ticketit');
$this->publishes([__DIR__ . '/Migrations' => base_path('database/migrations')], 'db');
Route::get('/tickets-install', ['middleware' => 'auth', 'uses' => 'Kordy\\Ticketit\\Controllers\\InstallController@index']);
Route::post('/tickets-install', ['middleware' => 'auth', 'uses' => 'Kordy\\Ticketit\\Controllers\\InstallController@setup']);
}
}