$ccount++;
}
$customers = makeoption($lng['ticket']['nocustomer'], '-1', '-1');
$result_customers = $db->query("SELECT `customerid`, `loginname`, `name`, `firstname`, `company` FROM `" . TABLE_PANEL_CUSTOMERS . "` " . ($userinfo['customers_see_all'] ? '' : " WHERE `adminid` = '" . (int) $userinfo['adminid'] . "' ") . " ORDER BY `name` ASC");
while ($row_customer = $db->fetch_array($result_customers)) {
$customers .= makeoption(getCorrectFullUserDetails($row_customer) . ' (' . $row_customer['loginname'] . ')', $row_customer['customerid']);
}
eval("echo \"" . getTemplate("tickets/archive") . "\";");
}
} elseif ($action == 'view' && $id != 0) {
$log->logAction(ADM_ACTION, LOG_NOTICE, "viewed archived-ticket #" . $id);
$ticket_replies = '';
$mainticket = ticket::getInstanceOf($userinfo, $db, $settings, (int) $id);
$lastchange = date("d.m.Y H:i\\h", $mainticket->Get('lastchange'));
$dt = date("d.m.Y H:i\\h", $mainticket->Get('dt'));
$status = ticket::getStatusText($lng, $mainticket->Get('status'));
$isclosed = 1;
if ($mainticket->Get('by') == '1') {
$by = $lng['ticket']['staff'];
} else {
$by = $lng['ticket']['customer'];
}
$subject = htmlentities($mainticket->Get('subject'));
$message = htmlentities($mainticket->Get('message'));
eval("\$ticket_replies.=\"" . getTemplate("tickets/tickets_tickets_main") . "\";");
$result = $db->query('SELECT `name` FROM `' . TABLE_PANEL_TICKET_CATS . '`
WHERE `id`="' . (int) $mainticket->Get('category') . '"');
$row = $db->fetch_array($result);
$andere = $db->query('SELECT * FROM `' . TABLE_PANEL_TICKETS . '` WHERE `answerto`="' . (int) $id . '"');
while ($row2 = $db->fetch_array($andere)) {
$subticket = ticket::getInstanceOf($userinfo, $db, $settings, (int) $row2['id']);
