// break;
// case "task_cleanup_current": //Dont end backup on this error
// set_status( 'cleanup', $active, true );
// write_warning_status( '2106' );
// break;
default:
write_warning_status('2999');
end_backup(2999, false);
break;
}
}
//Cleanup Task
if ('task_preparing' == $current_task) {
//Init
$logger->log('***BEGIN BACKUP***');
$logger->log_sysinfo();
$logger->log('BACKUP TYPE:' . $wp_backup->backup_type);
$logger->log('BACKUP BATCH SIZE:' . $wp_backup->backup_batch_size);
$logger->log('BACKUP ID:' . $backup_job->backup_id);
$WPBackitup->increment_backup_count();
//End Init
$logger->log('**BEGIN CLEANUP**');
//Cleanup & Validate the backup folded is ready
write_response_processing("preparing for backup");
set_status('preparing', $active, true);
write_response_processing("Cleanup before backup");
//*** Check Dependencies ***
if (!WPBackItUp_Zip::zip_utility_exists()) {
$logger->log_error(__METHOD__, 'Zip Util does not exist.');
$backup_job->set_task_error('125');
write_fatal_error_status('125');
/**
* Send support request Schedule
*
*/
public function _admin_send_support_request()
{
// Verify submission for processing using wp_nonce
$url = str_replace('&s=1', '', $_REQUEST['_wp_http_referer']);
$logger = new WPBackItUp_Logger(true, null, 'debug_support');
$logger->log_sysinfo();
$logger->log_info(__METHOD__, 'Send Support Request');
$error = false;
if (wp_verify_nonce($_REQUEST['_wpnonce'], "{$this->namespace}-support-form")) {
$logger->log_info(__METHOD__, "Send support request");
$logger->log_info(__METHOD__, $_POST);
//save the email in place of transient
$this->set_support_email($_POST['support_email']);
// save the transients in case of error
foreach ($_POST as $key => $val) {
set_transient($key, __($val, $this->namespace), 60);
}
//validate form fields
if (empty($_POST['support_email']) || !is_email($_POST['support_email'])) {
$error = true;
set_transient('error-support-email', __('Please enter a valid email', $this->namespace), 60);
}
if (empty($_POST['support_ticket_id'])) {
$error = true;
set_transient('error-support-ticket', __('Please enter your support ticket id', $this->namespace), 60);
} else {
if (!is_numeric($_POST['support_ticket_id'])) {
$error = true;
set_transient('error-support-ticket', __('Please only enter numbers in this field', $this->namespace), 60);
}
}
// if(empty($_POST['support_subject']))
// {
// $error=true;
// set_transient('error-support-subject', __('Please enter a short description of your problem', $this->namespace), 60);
// }
// if(empty($_POST['support_body']))
// {
// $error=true;
// set_transient('error-support-body', __('Please enter your problem description', $this->namespace), 60);
// }
$include_logs = true;
//always send logs
// if(!empty($_POST['support_include_logs']))
// {
// $include_logs=true;
// }
//Send if no errors
if (!$error) {
if (!class_exists('WPBackItUp_Zip')) {
include_once 'class-zip.php';
}
if (!class_exists('WPBackItUp_Utility')) {
include_once 'class-utility.php';
}
$support_request_id = time();
$logs_attachment = array();
//default to no logs
if ($include_logs) {
$logs_path = WPBACKITUP__PLUGIN_PATH . 'logs';
//copy/replace WP debug file
$wpdebug_file_path = WPBACKITUP__CONTENT_PATH . '/debug.log';
$logger->log_info(__METHOD__, "Copy WP Debug: " . $wpdebug_file_path);
if (file_exists($wpdebug_file_path)) {
copy($wpdebug_file_path, $logs_path . '/wpdebug.log');
}
$zip_file_path = $logs_path . '/logs_' . $support_request_id . '.zip';
$zip = new WPBackItUp_Zip($logger, $zip_file_path);
$zip->zip_files_in_folder($logs_path, $support_request_id, '*.log');
$zip->close();
$logs_attachment = array($zip_file_path);
}
//Get registration name
$utility = new WPBackItUp_Utility($logger);
$support_to_address = WPBACKITUP__SUPPORT_EMAIL;
//If we force registration then this will always be here.
$from_name = $this->license_customer_name();
$support_from_email = $_POST['support_email'];
$support_subject = '[#' . trim($_POST['support_ticket_id']) . ']';
$site_info = 'WordPress Site: <a href="' . home_url() . '" target="_blank">' . home_url() . '</a><br/>';
$site_info .= "WordPress Version: " . get_bloginfo('version') . ' <br />';
$site_info .= "WP BackItUp License Type: " . $this->license_type_description() . ' <br />';
$site_info .= "WP BackItUp Version: " . $this->version . ' <br />';
$support_body = $site_info . '<br/><br/><b>Customer Comments:</b><br/><br/>' . $_POST['support_body'];
$utility->send_email_v2($support_to_address, $support_subject, $support_body, $logs_attachment, $from_name, $support_from_email, $support_from_email);
// get rid of the transients
foreach ($_POST as $key => $val) {
delete_transient($key);
}
wp_safe_redirect($url . '&s=1');
exit;
}
}
wp_safe_redirect($url);
exit;
}
