public function processAction()
{
$ns = new Zend_Session_Namespace("default");
$request = $this->getRequest();
$form = new Default_Form_ContactsForm(array('action' => '/contacts/process', 'method' => 'post'));
$this->view->form = $form;
// Check if we have a POST request
if (!$request->isPost()) {
return $this->_helper->redirector('index', 'contacts', 'default');
}
if ($form->isValid($request->getPost())) {
// Get the values posted
$params = $form->getValues();
$captcha = $params['captcha'];
// Actually it's an array, so both the ID and the submitted word
// is in it with the corresponding keys
// So here's the ID...
$captchaId = $captcha['id'];
// And here's the user submitted word...
$captchaInput = $captcha['input'];
// We are accessing the session with the corresponding namespace
// Try overwriting this, hah!
$captchaSession = new Zend_Session_Namespace('Zend_Form_Captcha_' . $captchaId);
// To access what's inside the session, we need the Iterator
// So we get one...
$captchaIterator = $captchaSession->getIterator();
// And here's the correct word which is on the image...
$captchaWord = $captchaIterator['word'];
// Now just compare them...
if ($captchaInput == $captchaWord) {
$isp = Shineisp_Registry::get('ISP');
Shineisp_Commons_Utilities::sendEmailTemplate($isp->email, 'contact', array('fullname' => $params['fullname'], 'company' => $params['company'], 'email' => $params['email'], 'subject' => $params['subject'], 'message' => $params['message']), null, null, null, null, $ns->langid);
// Redirect the visitor to the contact page
return $this->_helper->redirector('index', 'contacts', 'default', array('mex' => 'The task requested has been executed successfully.', 'status' => 'success'));
}
}
return $this->_helper->viewRenderer('index');
}
/**
* saveData
* Save the record
* @param posted var from the form
* @return Boolean
*/
public static function saveData($record, $sendemail = false)
{
// Set the new values
if (!empty($record['review_id']) && is_numeric($record['review_id'])) {
$review = self::getbyId($record['review_id']);
} else {
$review = new Reviews();
$review->ip = $_SERVER['REMOTE_ADDR'];
}
// Get the latitude and longitude coordinates
$coords = Shineisp_Commons_Utilities::getCoordinates($record['city']);
$review->product_id = $record['product_id'];
$review->publishedat = date('Y-m-d H:i:s');
$review->nick = $record['nick'];
$review->city = !empty($coords['results'][0]['formatted_address']) ? $coords['results'][0]['formatted_address'] : $record['city'];
$review->referer = $record['referer'];
$review->subject = $record['subject'];
$review->latitude = !empty($coords['results'][0]['geometry']['location']['lat']) ? $coords['results'][0]['geometry']['location']['lat'] : $record['latitude'];
$review->longitude = !empty($coords['results'][0]['geometry']['location']['lng']) ? $coords['results'][0]['geometry']['location']['lng'] : $record['longitude'];
$review->email = $record['email'];
$review->stars = $record['stars'];
$review->active = isset($record['active']) ? $record['active'] : 0;
$review->review = $record['review'];
if ($review->trySave()) {
if ($sendemail) {
// Send the email to confirm the subscription
$isp = Isp::getActiveISP();
$placeholders['review'] = $record['review'];
$placeholders['nick'] = $record['nick'];
$placeholders['referer'] = $record['referer'];
$placeholders['subject'] = $record['subject'];
$placeholders['email'] = $record['email'];
$placeholders['stars'] = $record['stars'];
$placeholders['product'] = products::getAllInfo($record['product_id']);
// Send a message to the administrator
Shineisp_Commons_Utilities::sendEmailTemplate($isp['email'], 'review_new', $placeholders);
}
return $review->review_id;
}
return false;
}
public static function sendOrder($orderid, $customURL = null)
{
$bank = "";
if (is_numeric($orderid)) {
$order = self::getAllInfo($orderid, null, true);
//if customer comes from reseller
if ($order[0]['Customers']['parent_id']) {
$customer_email = Contacts::getEmails($order[0]['Customers']['parent_id']);
$invoice_dest = Customers::getAllInfo($order[0]['Customers']['parent_id']);
$customer = $invoice_dest['firstname'] . " " . $invoice_dest['lastname'];
$customer .= !empty($invoice_dest['company']) ? " - " . $invoice_dest['company'] : "";
$fastlink = Fastlinks::findlinks($orderid, $order[0]['Customers']['parent_id'], 'orders');
$language_id = $invoice_dest['language_id'];
} else {
$customer_email = Contacts::getEmails($order[0]['Customers']['customer_id']);
$customer = $order[0]['Customers']['firstname'] . " " . $order[0]['Customers']['lastname'];
$customer .= !empty($order[0]['Customers']['company']) ? " - " . $order[0]['Customers']['company'] : "";
$fastlink = Fastlinks::findlinks($orderid, $order[0]['Customers']['customer_id'], 'orders');
$language_id = $order[0]['Customers']['language_id'];
}
$email = $order[0]['Isp']['email'];
$bankInfo = Banks::getBankInfo();
if (!empty($bankInfo['description'])) {
$bank = $bankInfo['description'];
}
if (!empty($customURL)) {
$url = $customURL;
} else {
if (!empty($fastlink[0]['code'])) {
$url = "http://" . $_SERVER['HTTP_HOST'] . "/index/link/id/" . $fastlink[0]['code'];
} else {
$url = "http://" . $_SERVER['HTTP_HOST'];
}
}
$date = explode("-", $order[0]['order_date']);
Shineisp_Commons_Utilities::sendEmailTemplate($customer_email, 'order_new', array('orderid' => $order[0]['order_number'], 'fullname' => $customer, 'email' => $email, 'bank' => $bank, 'url' => $url, ':shineisp:' => $order[0]['Customers'], 'conditions' => strip_tags(Settings::findbyParam('conditions'))), null, null, null, null, $language_id);
return true;
}
return false;
}
/**
* CREATE THE ORDER FOR ALL THE AUTORENEWABLE DOMAINS/SERVICES
* Check all the services [domains, products] and create the orders for each customer only if the service has been set as renewable
* @return void
*/
public static function checkServices()
{
try {
$i = 0;
$customers = array();
/* We have to start to get all the domains that them expiring date is today
then we have to create a custom array sorted by customerID in order to
group services and domains of a specific customer.
*/
// Get all the active domains that expire in 1 day
$domains = Domains::getExpiringDomainsByDays(1, Statuses::id("active", "domains"));
if ($domains) {
Shineisp_Commons_Utilities::log("There are (" . count($domains) . ") new domains to renew");
// Create the customer group list for the email summary
foreach ($domains as $domain) {
if (is_numeric($domain['reseller'])) {
$invoice_dest = Customers::getAllInfo($domain['reseller']);
$customers[$domain['customer_id']]['id'] = $invoice_dest['customer_id'];
$customers[$domain['customer_id']]['fullname'] = $invoice_dest['firstname'] . " " . $invoice_dest['lastname'] . " " . $invoice_dest['company'];
$customers[$domain['customer_id']]['email'] = $invoice_dest['email'];
$customers[$domain['customer_id']]['language_id'] = $invoice_dest['language_id'];
} else {
$customers[$domain['customer_id']]['id'] = $domain['customer_id'];
$customers[$domain['customer_id']]['fullname'] = $domain['fullname'];
$customers[$domain['customer_id']]['email'] = $domain['email'];
$customers[$domain['customer_id']]['language_id'] = $domain['language_id'];
}
$customers[$domain['customer_id']]['products'][$i]['name'] = $domain['domain'];
$customers[$domain['customer_id']]['products'][$i]['type'] = "domain";
$customers[$domain['customer_id']]['products'][$i]['renew'] = $domain['renew'];
$customers[$domain['customer_id']]['products'][$i]['expiring_date'] = $domain['expiringdate'];
$customers[$domain['customer_id']]['products'][$i]['days'] = $domain['days'];
// Get the last old order item id
if (!empty($domain['oldorders'])) {
// find the domain
foreach ($domain['oldorders'] as $olditemorder) {
// Get all the information from the old order
$olditem = OrdersItems::getAllInfo($olditemorder['orderitem_id']);
// Check if the old order item refers to the domain selected
if (!empty($olditem['parameters']) && !empty($olditem['Orders']['OrdersItemsDomains'][0]['Domains']['tld_id'])) {
// Get the old configuration parameters
$params = json_decode($olditem['parameters'], true);
// Zend_Debug::dump($olditem);
// Zend_Debug::dump($params);
// Zend_Debug::dump($domain['domain']);
// Extract the domain name and match it with the domain selected
if (!empty($params['domain']) && $params['domain']['name'] == $domain['domain']) {
$customers[$domain['customer_id']]['products'][$i]['oldorderitemid'] = $olditemorder['orderitem_id'];
}
}
}
}
Shineisp_Commons_Utilities::log("- " . $domain['domain']);
$i++;
}
}
/*
* Now we have to get the services expired and we have to sum the previous $customers array with these
* new information.
*/
// Get all the services active that expire the day after
$services = OrdersItems::getExpiringServicesByDays(1, Statuses::id("complete", "orders"));
if ($services) {
Shineisp_Commons_Utilities::log("There are (" . count($services) . ") new services to renew");
// Create the customer group list for the email summary
foreach ($services as $service) {
if (is_numeric($service['reseller'])) {
$invoice_dest = Customers::getAllInfo($service['reseller']);
$customers[$service['customer_id']]['id'] = $invoice_dest['customer_id'];
$customers[$service['customer_id']]['fullname'] = $invoice_dest['firstname'] . " " . $invoice_dest['lastname'] . " " . $invoice_dest['company'];
$customers[$service['customer_id']]['email'] = $invoice_dest['email'];
$customers[$service['customer_id']]['password'] = $invoice_dest['password'];
$customers[$service['customer_id']]['language_id'] = $invoice_dest['language_id'];
} else {
$customers[$service['customer_id']]['id'] = $service['id'];
$customers[$service['customer_id']]['fullname'] = $service['fullname'];
$customers[$service['customer_id']]['email'] = $service['email'];
$customers[$service['customer_id']]['password'] = $service['password'];
$customers[$service['customer_id']]['language_id'] = $service['language_id'];
}
$customers[$service['customer_id']]['products'][$i]['name'] = $service['product'];
$customers[$service['customer_id']]['products'][$i]['type'] = "service";
$customers[$service['customer_id']]['products'][$i]['renew'] = $service['renew'];
$customers[$service['customer_id']]['products'][$i]['expiring_date'] = $service['expiringdate'];
$customers[$service['customer_id']]['products'][$i]['days'] = $service['days'];
$customers[$service['customer_id']]['products'][$i]['oldorderitemid'] = $service['detail_id'];
Shineisp_Commons_Utilities::log("- " . $service['product']);
$i++;
}
}
// Create the email messages for the customers
if (count($customers) > 0) {
foreach ($customers as $customer) {
$items = "";
// **** CREATE THE ORDER FOR ALL THE AUTORENEWABLE DOMAINS/SERVICES ***
// ============================================================
// Renew all the services and domain where the customer has choosen the autorenew of the service.
$orderID = Orders::renewOrder($customer['id'], $customer['products']);
if (is_numeric($orderID)) {
$link = Fastlinks::findlinks($orderID, $customer['id'], 'orders');
// Create the fast link to include in the email
if (!empty($link[0]['code'])) {
$url = "http://" . $_SERVER['HTTP_HOST'] . "/index/link/id/" . $link[0]['code'];
} else {
$url = "http://" . $_SERVER['HTTP_HOST'];
}
Shineisp_Commons_Utilities::sendEmailTemplate($customer['email'], 'order_renew', array('fullname' => $customer['fullname'], ':shineisp:' => $customer, 'url' => $url), null, null, null, null, $customer['language_id'], Settings::findbyParam('cron_notify'));
}
}
}
/*
* Now we have to set as expired all the domains records that the date is the date of the expiring of the domain
* // Expired
*/
$dq = Doctrine_Query::create()->update('Domains d')->set('d.status_id', Statuses::id('expired', 'domains'))->where('DATEDIFF(d.expiring_date, CURRENT_DATE) <= ?', 0)->addWhere('DATEDIFF(d.expiring_date, CURRENT_DATE) >= ?', 0);
$dq->execute(null, Doctrine::HYDRATE_ARRAY);
/*
* Now we have to set as closed all the domains records that the date is older of -2 days
* // Closed
*/
$dq = Doctrine_Query::create()->update('Domains d')->set('d.status_id', Statuses::id('suspended', 'domains'))->where('DATEDIFF(d.expiring_date, CURRENT_DATE) <= ?', -2);
$dq->execute(null, Doctrine::HYDRATE_ARRAY);
/*
* Now we have to set as expired all the services records
* // Expired
*/
$dq = Doctrine_Query::create()->update('OrdersItems oi')->set('oi.status_id', Statuses::id('expired', 'orders'))->where('DATEDIFF(oi.date_end, CURRENT_DATE) <= ?', 0);
$dq->execute(null, Doctrine::HYDRATE_ARRAY);
/*
* Now we have to set as deleted all the services records
* // Deleted
*/
$dq = Doctrine_Query::create()->update('OrdersItems oi')->set('oi.status_id', Statuses::id('deleted', 'orders'))->where('DATEDIFF(oi.date_end, CURRENT_DATE) <= ?', -2);
$dq->execute(null, Doctrine::HYDRATE_ARRAY);
Shineisp_Commons_Utilities::sendEmailTemplate(null, 'cron', array('cronjob' => 'Check Services'), null, null, null, null, null, Settings::findbyParam('cron_notify'));
} catch (Exception $e) {
Shineisp_Commons_Utilities::logs($e->getMessage(), "cron.log");
return false;
}
return true;
}
/**
* Send the email profile to the user
*/
public function sendMail($task)
{
$ISP = ISP::getByCustomerId($task['customer_id']);
if (!$ISP || !isset($ISP['isp_id']) || !is_numeric($ISP['isp_id'])) {
// ISP not found, can't send mail
return false;
}
// Get the service details
$service = OrdersItems::getAllInfo($task['orderitem_id']);
// If the setup has been written by the task action then ...
if (!empty($service['setup'])) {
$setup = json_decode($service['setup'], true);
// Get the service/product name
$productname = !empty($service['Products']['ProductsData'][0]['name']) ? $service['Products']['ProductsData'][0]['name'] : "";
$welcome_mail = !empty($service['Products']['welcome_mail_id']) && intval($service['Products']['welcome_mail_id']) > 0 ? intval($service['Products']['welcome_mail_id']) : 'new_hosting';
// new_hosting = fallback to old method if no template is set
// Check if the customer is present in the service and if there is a welcome_mail set for the bought product
if (!empty($service['Orders']['Customers'])) {
// Getting the customer
$customer = $service['Orders']['Customers'];
$strSetup = "";
foreach ($setup as $section => $details) {
$strSetup .= strtoupper($section) . "<hr/>";
foreach ($details as $label => $detail) {
$strSetup .= "{$label}: " . $detail . "<br/>";
}
$strSetup .= "<br/>";
}
Shineisp_Commons_Utilities::sendEmailTemplate($ISP['email'], $welcome_mail, array('setup' => $strSetup, 'fullname' => $customer['firstname'] . " " . $customer['lastname'], 'hostingplan' => $productname, 'controlpanel' => $ISP['website'] . ":8080", 'signature' => $ISP['company']), null, null, null, $ISP, $customer['language_id']);
}
}
}
public function resetpwdAction()
{
$request = $this->getRequest();
$resetKey = $request->getParam('id');
$registry = Shineisp_Registry::getInstance();
$translator = $registry->Zend_Translate;
$customer = Customers::getCustomerByResetKey($resetKey);
if ($customer) {
$newPwd = Shineisp_Commons_Utilities::GenerateRandomPassword();
try {
// Update the record
Customers::setCustomerPassword($customer[0]['customer_id'], $newPwd);
// Force expire of reset link
Customers::deleteResetPasswordKey($customer[0]['customer_id']);
} catch (Exception $e) {
echo $e->getMessage();
die;
}
$customer[0]['password'] = $newPwd;
// Getting the email template
Shineisp_Commons_Utilities::sendEmailTemplate($customer[0]['email'], 'password_new', array('fullname' => $customer[0]['lastname'], 'email' => $customer[0]['email'], ':shineisp:' => $customer, 'password' => $newPwd), null, null, null, null, $customer[0]['language_id']);
$this->view->mextype = "success";
$this->view->mex = $translator->translate('Email sent');
} else {
$this->view->mextype = "alert";
$this->view->mex = $translator->translate('An error occurred while setting your password. Please try again.');
}
return $this->_helper->viewRenderer('password');
}
/**
* Send the welcome email to the selected user and reset the password
* @param integer $customerid
* @return Boolean
*/
public static function welcome_mail($customerid, $passwd = "")
{
$data = self::getAllInfo($customerid);
$isp = Isp::getActiveISP();
// Reset password
if (empty($passwd)) {
$passwd = Shineisp_Commons_Utilities::GenerateRandomPassword();
self::reset_password($customerid, $passwd);
}
Shineisp_Commons_Utilities::sendEmailTemplate($data['email'], 'account_new', array('storename' => $isp['company'], 'website' => $isp['website'], 'email' => $data['email'], 'fullname' => $data['fullname'], 'signature' => $isp['company'], 'password' => $passwd), null, null, null, null, $data['language_id']);
}
/**
* Send a message using a template
*
* @param string $tpl Name of the template without the extension
* @param string $to Email address
* @param array $placeholders
*/
public static function sendMessage($tpl, $to, array $placeholders, $language_id = null)
{
Shineisp_Commons_Utilities::sendEmailTemplate($to, $tpl, $placeholders, null, null, null, null, $language_id);
return true;
}
/**
* Send the email as renew confirm.
*
*
* @param $domain_id
* @return void
*/
public static function sendCreateConfirm($domain_id)
{
if (is_numeric($domain_id)) {
$domain = self::getAllInfo($domain_id, null, "domain_id, customer_id, CONCAT(c.firstname, ' ', c.lastname) as fullname, c.language_id as language_id, c.email as email, CONCAT(d.domain, '.', d.tld) as domain", true);
if (!empty($domain[0])) {
Shineisp_Commons_Utilities::sendEmailTemplate($domain[0]['email'], 'domain_created', array(':shineisp:' => $domain), null, null, null, null, $domain['language_id']);
}
}
}
/**
* Process the response of the banks gateways
*
* @return void
*/
public function responseAction()
{
$request = $this->getRequest();
$response = $request->getParams();
if (!empty($response['custom']) && is_numeric(trim($response['custom']))) {
$isp = Shineisp_Registry::get('ISP');
// Orderid back from the bank
$order_id = trim($response['custom']);
// Getting the md5 value in order to match with the class name.
$classrequest = $request->gateway;
// Get the bank selected using the MD5 code
$bank = Banks::findbyMD5($classrequest);
if (!empty($bank[0]['classname'])) {
if (!empty($bank[0]['classname']) && class_exists($bank[0]['classname'])) {
$class = $bank[0]['classname'];
$payment = new $class($order_id);
// Check if the method "Response" exists in the Payment class and send all the bank information to the payment module
if (method_exists($class, "Response")) {
$OrderID = $payment->Response($response);
} else {
$OrderID = false;
}
}
}
// Check if the OrderID is a number because it
// means that the order has been executed correctly
if (is_numeric($OrderID)) {
// Sending an email to the customer and the administrator with the order details.
$order = Orders::getAllInfo($OrderID, null, true);
Shineisp_Commons_Utilities::sendEmailTemplate($order[0]['Customers']['email'], 'order_confirm', array('fullname' => $order[0]['Customers']['fullname'], 'orderid' => $OrderID, 'order' => $order), null, null, null, null, $order[0]['Customers']['language_id']);
// Redirect the user in the The task requested has been executed successfully. page
$this->_helper->redirector('list', 'orders', 'default', array('mex' => 'The task requested has been executed successfully.', 'status' => 'success'));
}
}
$this->_helper->redirector('list', 'orders', 'default', array('mex' => 'There was a problem during the payment process.', 'status' => 'danger'));
}
public static function sendInvoice($invoiceid, $urlEmail = "")
{
if (is_numeric($invoiceid)) {
$invoice = self::getAllInfo($invoiceid, null, true);
if (!empty($invoice[0])) {
$invoiceNum = $invoice[0]['number'];
$orderid = $invoice[0]['order_id'];
$customerid = $invoice[0]['customer_id'];
} else {
return false;
}
$fastlink = self::getFastlinksInvoice($invoiceid, $orderid, $customerid);
$order = Orders::getAllInfo($orderid, null, true);
//if customer comes from reseller
if ($order[0]['Customers']['parent_id']) {
$invoice_dest = Customers::getAllInfo($order[0]['Customers']['parent_id']);
$customer = $invoice_dest['firstname'] . " " . $invoice_dest['lastname'];
$customer .= !empty($invoice_dest['company']) ? " - " . $invoice_dest['company'] : "";
$customer_email = $invoice_dest['email'];
$language_id = $invoice_dest['language_id'];
} else {
$customer = $order[0]['Customers']['firstname'] . " " . $order[0]['Customers']['lastname'];
$customer .= !empty($order[0]['Customers']['company']) ? " - " . $order[0]['Customers']['company'] : "";
$customer_email = Contacts::getEmails($customerid);
$language_id = $order[0]['Customers']['language_id'];
}
$email = $order[0]['Isp']['email'];
$signature = $order[0]['Isp']['company'];
if ($urlEmail == "") {
$url = "http://" . $_SERVER['HTTP_HOST'] . "/index/link/id/" . $fastlink;
} else {
$url = $urlEmail;
}
$date = explode("-", $order[0]['order_date']);
Shineisp_Commons_Utilities::sendEmailTemplate($customer_email, 'new_invoice', array('orderid' => $order[0]['order_number'], 'invoiceid' => sprintf("%03s", $invoiceNum) . "/" . $date[0], 'fullname' => $customer, 'email' => $email, 'url' => $url, ':shineisp:' => $order[0]['Customers'], 'conditions' => strip_tags(Settings::findbyParam('conditions'))), null, null, null, null, $language_id);
return true;
}
return false;
}
/**
* Send ticket by email
*
* @param integer $id
* @param boolean $isTicket
* @param string $attachment
*/
public static function send($id, $isTicket = true, $attachment = null)
{
$isp = Isp::getActiveISP();
$placeholders = array();
$customer_url = "";
$admin_url = "";
if ($isTicket) {
$ticket = self::getAllInfo($id, null, true);
$customer = $ticket[0]['Customers'];
$operator = AdminUser::getAllInfo($ticket[0]['user_id']);
} else {
$ticket = TicketsNotes::getAllInfo($id);
$customer = $ticket[0]['Tickets']['Customers'];
$operator = AdminUser::getAllInfo($ticket[0]['Tickets']['user_id']);
}
if (!empty($ticket[0])) {
if ($isp) {
$ispmail = explode("@", $isp['email']);
$retval = Shineisp_Commons_Utilities::getEmailTemplate('ticket_message');
if ($retval) {
$s = $retval['subject'];
$ticketid = $ticket[0]['ticket_id'];
$in_reply_to = md5($ticketid);
$ispmail = "noreply@" . $ispmail[1];
$rec = Fastlinks::findlinks($ticketid, $customer['customer_id'], 'tickets');
if (!empty($rec[0]['code'])) {
$customer_url = "http://" . $_SERVER['HTTP_HOST'] . "/index/link/id/" . $rec[0]['code'];
$admin_url = "http://" . $_SERVER['HTTP_HOST'] . "/admin/login/link/id/" . $rec[0]['code'];
}
// Check the attachments
if (!empty($attachment) && file_exists(PUBLIC_PATH . $attachment)) {
$attachment = PUBLIC_PATH . $attachment;
}
if ($isTicket) {
$placeholders['subject'] = $ticket[0]['subject'];
$placeholders['description'] = $ticket[0]['description'];
$placeholders['date_open'] = Shineisp_Commons_Utilities::formatDateOut($ticket[0]['date_open']);
$placeholders['status'] = $ticket[0]['Statuses']['status'];
} else {
$placeholders['subject'] = $ticket[0]['Tickets']['subject'];
$placeholders['description'] = $ticket[0]['note'];
$placeholders['date_open'] = Shineisp_Commons_Utilities::formatDateOut($ticket[0]['Tickets']['date_open']);
$placeholders['status'] = $ticket[0]['Tickets']['Statuses']['status'];
}
$placeholders['customer'] = $customer['firstname'] . " " . $customer['lastname'] . " " . $customer['company'];
$placeholders['link'] = $customer_url;
$placeholders['company'] = $isp['company'];
$placeholders['issue_number'] = $ticketid;
$placeholders['operator'] = $operator['lastname'] . " " . $operator['firstname'];
// Send a message to the customer
Shineisp_Commons_Utilities::sendEmailTemplate(Contacts::getEmails($customer['customer_id']), 'ticket_message', $placeholders, $in_reply_to, $attachment, null, $isp, $customer['language_id']);
// Update the link for the administrator email
$placeholders['link'] = $admin_url . "/keypass/" . Shineisp_Commons_Hasher::hash_string($operator['email']);
Shineisp_Commons_Utilities::sendEmailTemplate($isp['email'], 'ticket_message', $placeholders, $in_reply_to, $attachment, null, $isp);
return true;
}
}
}
return false;
}
