function showForm($ID, $options = array())
{
global $DB, $CFG_GLPI;
$default_values = self::getDefaultValues();
// Get default values from posted values on reload form
// On get because of tabs
// we use REQUEST because method differ with layout (lefttab : GET, vsplit: POST)
if (!isset($options['template_preview'])) {
if (isset($_REQUEST)) {
$values = Html::cleanPostForTextArea($_REQUEST);
}
}
// Restore saved value or override with page parameter
$saved = $this->restoreInput();
foreach ($default_values as $name => $value) {
if (!isset($values[$name])) {
if (isset($saved[$name])) {
$values[$name] = $saved[$name];
} else {
$values[$name] = $value;
}
}
}
if (isset($values['content'])) {
// Clean new lines to be fix encoding
$order = array('\\r', '\\n', "\\");
$replace = array("", "", "");
$values['content'] = str_replace($order, $replace, $values['content']);
}
if (isset($values['name'])) {
$values['name'] = str_replace("\\", "", $values['name']);
}
if (!$ID) {
// Override defaut values from projecttask if needed
if (isset($options['_projecttasks_id'])) {
$pt = new ProjectTask();
if ($pt->getFromDB($options['_projecttasks_id'])) {
$values['name'] = $pt->getField('name');
$values['content'] = $pt->getField('name');
}
}
}
// Check category / type validity
if ($values['itilcategories_id']) {
$cat = new ITILCategory();
if ($cat->getFromDB($values['itilcategories_id'])) {
switch ($values['type']) {
case self::INCIDENT_TYPE:
if (!$cat->getField('is_incident')) {
$values['itilcategories_id'] = 0;
}
break;
case self::DEMAND_TYPE:
if (!$cat->getField('is_request')) {
$values['itilcategories_id'] = 0;
}
break;
default:
break;
}
}
}
// Default check
if ($ID > 0) {
$this->check($ID, READ);
} else {
// Create item
$this->check(-1, CREATE, $values);
}
if (!$ID) {
$this->userentities = array();
if ($values["_users_id_requester"]) {
//Get all the user's entities
$all_entities = Profile_User::getUserEntities($values["_users_id_requester"], true, true);
//For each user's entity, check if the technician which creates the ticket have access to it
foreach ($all_entities as $tmp => $ID_entity) {
if (Session::haveAccessToEntity($ID_entity)) {
$this->userentities[] = $ID_entity;
}
}
}
$this->countentitiesforuser = count($this->userentities);
if ($this->countentitiesforuser > 0 && !in_array($this->fields["entities_id"], $this->userentities)) {
// If entity is not in the list of user's entities,
// then use as default value the first value of the user's entites list
$this->fields["entities_id"] = $this->userentities[0];
// Pass to values
$values['entities_id'] = $this->userentities[0];
}
}
if ($values['type'] <= 0) {
$values['type'] = Entity::getUsedConfig('tickettype', $values['entities_id'], '', Ticket::INCIDENT_TYPE);
}
if (!isset($options['template_preview'])) {
$options['template_preview'] = 0;
}
// Load ticket template if available :
if ($ID) {
$tt = $this->getTicketTemplateToUse($options['template_preview'], $this->fields['type'], $this->fields['itilcategories_id'], $this->fields['entities_id']);
} else {
$tt = $this->getTicketTemplateToUse($options['template_preview'], $values['type'], $values['itilcategories_id'], $values['entities_id']);
}
// Predefined fields from template : reset them
if (isset($values['_predefined_fields'])) {
$values['_predefined_fields'] = Toolbox::decodeArrayFromInput($values['_predefined_fields']);
} else {
$values['_predefined_fields'] = array();
}
// Store predefined fields to be able not to take into account on change template
// Only manage predefined values on ticket creation
$predefined_fields = array();
if (!$ID) {
if (isset($tt->predefined) && count($tt->predefined)) {
foreach ($tt->predefined as $predeffield => $predefvalue) {
if (isset($default_values[$predeffield])) {
// Is always default value : not set
// Set if already predefined field
// Set if ticket template change
if (count($values['_predefined_fields']) == 0 && $values[$predeffield] == $default_values[$predeffield] || isset($values['_predefined_fields'][$predeffield]) && $values[$predeffield] == $values['_predefined_fields'][$predeffield] || isset($values['_tickettemplates_id']) && $values['_tickettemplates_id'] != $tt->getID() || $predeffield == 'requesttypes_id' && empty($saved)) {
// Load template data
$values[$predeffield] = $predefvalue;
$this->fields[$predeffield] = $predefvalue;
$predefined_fields[$predeffield] = $predefvalue;
}
}
}
// All predefined override : add option to say predifined exists
if (count($predefined_fields) == 0) {
$predefined_fields['_all_predefined_override'] = 1;
}
} else {
// No template load : reset predefined values
if (count($values['_predefined_fields'])) {
foreach ($values['_predefined_fields'] as $predeffield => $predefvalue) {
if ($values[$predeffield] == $predefvalue) {
$values[$predeffield] = $default_values[$predeffield];
}
}
}
}
}
// Put ticket template on $values for actors
$values['_tickettemplate'] = $tt;
$canupdate = Session::haveRight(self::$rightname, UPDATE);
$canpriority = Session::haveRight(self::$rightname, self::CHANGEPRIORITY);
$canstatus = $canupdate;
if ($ID && in_array($this->fields['status'], $this->getClosedStatusArray())) {
$canupdate = false;
// No update for actors
$values['_noupdate'] = true;
}
$showuserlink = 0;
if (Session::haveRight('user', READ)) {
$showuserlink = 1;
}
if ($options['template_preview']) {
// Add all values to fields of tickets for template preview
foreach ($values as $key => $val) {
if (!isset($this->fields[$key])) {
$this->fields[$key] = $val;
}
}
}
// In percent
$colsize1 = '13';
$colsize2 = '29';
$colsize3 = '13';
$colsize4 = '45';
$canupdate_descr = $canupdate || $this->fields['status'] == self::INCOMING && $this->isUser(CommonITILActor::REQUESTER, Session::getLoginUserID()) && $this->numberOfFollowups() == 0 && $this->numberOfTasks() == 0;
if (!$options['template_preview']) {
echo "<form method='post' name='form_ticket' enctype='multipart/form-data' action='" . $CFG_GLPI["root_doc"] . "/front/ticket.form.php'>";
if (isset($options['_projecttasks_id'])) {
echo "<input type='hidden' name='_projecttasks_id' value='" . $options['_projecttasks_id'] . "'>";
}
}
echo "<div class='spaced' id='tabsbody'>";
echo "<table class='tab_cadre_fixe' id='mainformtable'>";
// Optional line
$ismultientities = Session::isMultiEntitiesMode();
echo "<tr class='headerRow responsive_hidden'>";
echo "<th colspan='4'>";
if ($ID) {
$text = sprintf(__('%1$s - %2$s'), $this->getTypeName(1), sprintf(__('%1$s: %2$s'), __('ID'), $ID));
if ($ismultientities) {
$text = sprintf(__('%1$s (%2$s)'), $text, Dropdown::getDropdownName('glpi_entities', $this->fields['entities_id']));
}
echo $text;
} else {
if ($ismultientities) {
printf(__('The ticket will be added in the entity %s'), Dropdown::getDropdownName("glpi_entities", $this->fields['entities_id']));
} else {
_e('New ticket');
}
}
echo "</th></tr>";
echo "<tr class='tab_bg_1'>";
echo "<th width='{$colsize1}%'>";
echo $tt->getBeginHiddenFieldText('date');
if (!$ID) {
printf(__('%1$s%2$s'), __('Opening date'), $tt->getMandatoryMark('date'));
} else {
_e('Opening date');
}
echo $tt->getEndHiddenFieldText('date');
echo "</th>";
echo "<td width='{$colsize2}%'>";
echo $tt->getBeginHiddenFieldValue('date');
$date = $this->fields["date"];
if ($canupdate) {
Html::showDateTimeField("date", array('value' => $date, 'timestep' => 1, 'maybeempty' => false));
} else {
echo Html::convDateTime($date);
}
echo $tt->getEndHiddenFieldValue('date', $this);
echo "</td><td colspan='2'></td></tr>";
// SLTs
echo "<tr class='tab_bg_1'>";
echo "<th width='{$colsize1}%'>" . $tt->getBeginHiddenFieldText('time_to_own');
if (!$ID) {
printf(__('%1$s%2$s'), __('Time to own'), $tt->getMandatoryMark('time_to_own'));
} else {
_e('Time to own');
}
echo $tt->getEndHiddenFieldText('time_to_own');
echo "</th>";
echo "<td width='{$colsize2}%' class='nopadding'>";
$slt = new SLT();
$slt->showSltForTicket($this, SLT::TTO, $tt, $canupdate);
echo "</td>";
echo "<th width='{$colsize3}%'>" . $tt->getBeginHiddenFieldText('due_date');
if (!$ID) {
printf(__('%1$s%2$s'), __('Time to resolve'), $tt->getMandatoryMark('due_date'));
} else {
_e('Time to resolve');
}
echo $tt->getEndHiddenFieldText('due_date');
echo "</th>";
echo "<td width='{$colsize4}%' class='nopadding'>";
$slt->showSltForTicket($this, SLT::TTR, $tt, $canupdate);
echo "</td>";
echo "</tr>";
if ($ID) {
echo "<tr class='tab_bg_1'>";
echo "<th width='{$colsize1}%'>" . __('By') . "</th>";
echo "<td width='{$colsize2}%'>";
if ($canupdate) {
User::dropdown(array('name' => 'users_id_recipient', 'value' => $this->fields["users_id_recipient"], 'entity' => $this->fields["entities_id"], 'right' => 'all'));
} else {
echo getUserName($this->fields["users_id_recipient"], $showuserlink);
}
echo "</td>";
echo "<th width='{$colsize3}%'>" . __('Last update') . "</th>";
echo "<td width='{$colsize4}%'>";
if ($this->fields['users_id_lastupdater'] > 0) {
//TRANS: %1$s is the update date, %2$s is the last updater name
printf(__('%1$s by %2$s'), Html::convDateTime($this->fields["date_mod"]), getUserName($this->fields["users_id_lastupdater"], $showuserlink));
}
echo "</td>";
echo "</tr>";
}
if ($ID && (in_array($this->fields["status"], $this->getSolvedStatusArray()) || in_array($this->fields["status"], $this->getClosedStatusArray()))) {
echo "<tr class='tab_bg_1'>";
echo "<th width='{$colsize1}%'>" . __('Resolution date') . "</th>";
echo "<td width='{$colsize2}%'>";
Html::showDateTimeField("solvedate", array('value' => $this->fields["solvedate"], 'timestep' => 1, 'maybeempty' => false, 'canedit' => $canupdate));
echo "</td>";
if (in_array($this->fields["status"], $this->getClosedStatusArray())) {
echo "<th width='{$colsize3}%'>" . __('Close date') . "</th>";
echo "<td width='{$colsize4}%'>";
Html::showDateTimeField("closedate", array('value' => $this->fields["closedate"], 'timestep' => 1, 'maybeempty' => false, 'canedit' => $canupdate));
echo "</td>";
} else {
echo "<td colspan='2'> </td>";
}
echo "</tr>";
}
if ($ID) {
echo "</table>";
echo "<table class='tab_cadre_fixe' id='mainformtable2'>";
}
echo "<tr class='tab_bg_1'>";
echo "<th width='{$colsize1}%'>" . sprintf(__('%1$s%2$s'), __('Type'), $tt->getMandatoryMark('type')) . "</th>";
echo "<td width='{$colsize2}%'>";
// Permit to set type when creating ticket without update right
if ($canupdate || !$ID) {
$opt = array('value' => $this->fields["type"]);
/// Auto submit to load template
if (!$ID) {
$opt['on_change'] = 'this.form.submit()';
}
$rand = self::dropdownType('type', $opt);
if ($ID) {
$params = array('type' => '__VALUE__', 'entity_restrict' => $this->fields['entities_id'], 'value' => $this->fields['itilcategories_id'], 'currenttype' => $this->fields['type']);
Ajax::updateItemOnSelectEvent("dropdown_type{$rand}", "show_category_by_type", $CFG_GLPI["root_doc"] . "/ajax/dropdownTicketCategories.php", $params);
}
} else {
echo self::getTicketTypeName($this->fields["type"]);
}
echo "</td>";
echo "<th width='{$colsize3}%'>" . sprintf(__('%1$s%2$s'), __('Category'), $tt->getMandatoryMark('itilcategories_id')) . "</th>";
echo "<td width='{$colsize4}%'>";
// Permit to set category when creating ticket without update right
if ($canupdate || !$ID || $canupdate_descr) {
$opt = array('value' => $this->fields["itilcategories_id"], 'entity' => $this->fields["entities_id"]);
if ($_SESSION["glpiactiveprofile"]["interface"] == "helpdesk") {
$opt['condition'] = "`is_helpdeskvisible`='1' AND ";
} else {
$opt['condition'] = '';
}
/// Auto submit to load template
if (!$ID) {
$opt['on_change'] = 'this.form.submit()';
}
/// if category mandatory, no empty choice
/// no empty choice is default value set on ticket creation, else yes
if (($ID || $values['itilcategories_id']) && $tt->isMandatoryField("itilcategories_id") && $this->fields["itilcategories_id"] > 0) {
$opt['display_emptychoice'] = false;
}
switch ($this->fields["type"]) {
case self::INCIDENT_TYPE:
$opt['condition'] .= "`is_incident`='1'";
break;
case self::DEMAND_TYPE:
$opt['condition'] .= "`is_request`='1'";
break;
default:
break;
}
echo "<span id='show_category_by_type'>";
ITILCategory::dropdown($opt);
echo "</span>";
} else {
echo Dropdown::getDropdownName("glpi_itilcategories", $this->fields["itilcategories_id"]);
}
echo "</td>";
echo "</tr>";
if (!$ID) {
echo "</table>";
$this->showActorsPartForm($ID, $values);
echo "<table class='tab_cadre_fixe' id='mainformtable3'>";
}
echo "<tr class='tab_bg_1'>";
echo "<th width='{$colsize1}%'>" . $tt->getBeginHiddenFieldText('status');
printf(__('%1$s%2$s'), __('Status'), $tt->getMandatoryMark('status'));
echo $tt->getEndHiddenFieldText('status') . "</th>";
echo "<td width='{$colsize2}%'>";
echo $tt->getBeginHiddenFieldValue('status');
if ($canstatus) {
self::dropdownStatus(array('value' => $this->fields["status"], 'showtype' => 'allowed'));
TicketValidation::alertValidation($this, 'status');
} else {
echo self::getStatus($this->fields["status"]);
if (in_array($this->fields["status"], $this->getClosedStatusArray()) && $this->isAllowedStatus($this->fields['status'], Ticket::INCOMING)) {
echo " <a class='vsubmit' href='" . $this->getLinkURL() . "&forcetab=TicketFollowup\$1&_openfollowup=1'>" . __('Reopen') . "</a>";
}
}
echo $tt->getEndHiddenFieldValue('status', $this);
echo "</td>";
echo "<th width='{$colsize3}%'>" . $tt->getBeginHiddenFieldText('requesttypes_id');
printf(__('%1$s%2$s'), __('Request source'), $tt->getMandatoryMark('requesttypes_id'));
echo $tt->getEndHiddenFieldText('requesttypes_id') . "</th>";
echo "<td width='{$colsize4}%'>";
echo $tt->getBeginHiddenFieldValue('requesttypes_id');
if ($canupdate) {
RequestType::dropdown(array('value' => $this->fields["requesttypes_id"], 'condition' => 'is_active = 1 AND is_ticketheader = 1'));
} else {
echo Dropdown::getDropdownName('glpi_requesttypes', $this->fields["requesttypes_id"]);
echo Html::hidden('requesttypes_id', array('value' => $this->fields["requesttypes_id"]));
}
echo $tt->getEndHiddenFieldValue('requesttypes_id', $this);
echo "</td>";
echo "</tr>";
echo "<tr class='tab_bg_1'>";
echo "<th>" . $tt->getBeginHiddenFieldText('urgency');
printf(__('%1$s%2$s'), __('Urgency'), $tt->getMandatoryMark('urgency'));
echo $tt->getEndHiddenFieldText('urgency') . "</th>";
echo "<td>";
if ($canupdate && $canpriority || !$ID || $canupdate_descr) {
// Only change during creation OR when allowed to change priority OR when user is the creator
echo $tt->getBeginHiddenFieldValue('urgency');
$idurgency = self::dropdownUrgency(array('value' => $this->fields["urgency"]));
echo $tt->getEndHiddenFieldValue('urgency', $this);
} else {
$idurgency = "value_urgency" . mt_rand();
echo "<input id='{$idurgency}' type='hidden' name='urgency' value='" . $this->fields["urgency"] . "'>";
echo $tt->getBeginHiddenFieldValue('urgency');
echo parent::getUrgencyName($this->fields["urgency"]);
echo $tt->getEndHiddenFieldValue('urgency', $this);
}
echo "</td>";
// Display validation state
echo "<th>";
if (!$ID) {
echo $tt->getBeginHiddenFieldText('_add_validation');
printf(__('%1$s%2$s'), __('Approval request'), $tt->getMandatoryMark('_add_validation'));
echo $tt->getEndHiddenFieldText('_add_validation');
} else {
echo $tt->getBeginHiddenFieldText('global_validation');
_e('Approval');
echo $tt->getEndHiddenFieldText('global_validation');
}
echo "</th>";
echo "<td>";
if (!$ID) {
echo $tt->getBeginHiddenFieldValue('_add_validation');
$validation_right = '';
if ($values['type'] == self::INCIDENT_TYPE && Session::haveRight('ticketvalidation', TicketValidation::CREATEINCIDENT)) {
$validation_right = 'validate_incident';
}
if ($values['type'] == self::DEMAND_TYPE && Session::haveRight('ticketvalidation', TicketValidation::CREATEREQUEST)) {
$validation_right = 'validate_request';
}
if (!empty($validation_right)) {
echo "<input type='hidden' name='_add_validation' value='" . $values['_add_validation'] . "'>";
$params = array('name' => "users_id_validate", 'entity' => $this->fields['entities_id'], 'right' => $validation_right, 'users_id_validate' => $values['users_id_validate']);
TicketValidation::dropdownValidator($params);
}
echo $tt->getEndHiddenFieldValue('_add_validation', $this);
if ($tt->isPredefinedField('global_validation')) {
echo "<input type='hidden' name='global_validation' value='" . $tt->predefined['global_validation'] . "'>";
}
} else {
echo $tt->getBeginHiddenFieldValue('global_validation');
if (Session::haveRightsOr('ticketvalidation', TicketValidation::getCreateRights()) && $canupdate) {
TicketValidation::dropdownStatus('global_validation', array('global' => true, 'value' => $this->fields['global_validation']));
} else {
echo TicketValidation::getStatus($this->fields['global_validation']);
}
echo $tt->getEndHiddenFieldValue('global_validation', $this);
}
echo "</td></tr>";
echo "<tr class='tab_bg_1'>";
echo "<th>" . $tt->getBeginHiddenFieldText('impact');
printf(__('%1$s%2$s'), __('Impact'), $tt->getMandatoryMark('impact'));
echo $tt->getEndHiddenFieldText('impact') . "</th>";
echo "<td>";
echo $tt->getBeginHiddenFieldValue('impact');
if ($canupdate) {
$idimpact = self::dropdownImpact(array('value' => $this->fields["impact"]));
} else {
$idimpact = "value_impact" . mt_rand();
echo "<input id='{$idimpact}' type='hidden' name='impact' value='" . $this->fields["impact"] . "'>";
echo parent::getImpactName($this->fields["impact"]);
}
echo $tt->getEndHiddenFieldValue('impact', $this);
echo "</td>";
echo "<th>" . $tt->getBeginHiddenFieldText('locations_id');
printf(__('%1$s%2$s'), __('Location'), $tt->getMandatoryMark('locations_id'));
echo $tt->getEndHiddenFieldText('locations_id') . "</th>";
echo "<td>";
echo $tt->getBeginHiddenFieldValue('locations_id');
if ($canupdate || !$ID) {
Location::dropdown(array('value' => $this->fields['locations_id'], 'entity' => $this->fields['entities_id']));
} else {
echo Dropdown::getDropdownName('glpi_locations', $this->fields["locations_id"]);
}
echo $tt->getEndHiddenFieldValue('locations_id', $this);
echo "</td>";
echo "</tr>";
echo "<tr class='tab_bg_1'>";
echo "<th>" . $tt->getBeginHiddenFieldText('priority');
printf(__('%1$s%2$s'), __('Priority'), $tt->getMandatoryMark('priority'));
echo $tt->getEndHiddenFieldText('priority') . "</th>";
echo "<td>";
$idajax = 'change_priority_' . mt_rand();
if ($canpriority && !$tt->isHiddenField('priority')) {
$idpriority = parent::dropdownPriority(array('value' => $this->fields["priority"], 'withmajor' => true));
$idpriority = 'dropdown_priority' . $idpriority;
echo " <span id='{$idajax}' style='display:none'></span>";
} else {
$idpriority = 0;
echo $tt->getBeginHiddenFieldValue('priority');
echo "<span id='{$idajax}'>" . parent::getPriorityName($this->fields["priority"]) . "</span>";
echo $tt->getEndHiddenFieldValue('priority', $this);
}
if ($canupdate || $canupdate_descr) {
$params = array('urgency' => '__VALUE0__', 'impact' => '__VALUE1__', 'priority' => $idpriority);
Ajax::updateItemOnSelectEvent(array('dropdown_urgency' . $idurgency, 'dropdown_impact' . $idimpact), $idajax, $CFG_GLPI["root_doc"] . "/ajax/priority.php", $params);
}
echo "</td>";
echo "<th rowspan='2'>" . $tt->getBeginHiddenFieldText('items_id');
printf(__('%1$s%2$s'), _n('Associated element', 'Associated elements', Session::getPluralNumber()), $tt->getMandatoryMark('items_id'));
if ($ID && $canupdate) {
echo " <a href='" . $this->getFormURL() . "?id=" . $ID . "&forcetab=Item_Ticket\$1'><img title='" . __s('Update') . "' alt='" . __s('Update') . "'\n class='pointer' src='" . $CFG_GLPI["root_doc"] . "/pics/showselect.png'></a>";
}
echo $tt->getEndHiddenFieldText('items_id');
echo "</th>";
if (!$ID) {
echo "<td rowspan='2'>";
echo $tt->getBeginHiddenFieldValue('items_id');
$values['_canupdate'] = Session::haveRight('ticket', CREATE);
if ($values['_canupdate']) {
Item_Ticket::itemAddForm($this, $values);
}
echo $tt->getEndHiddenFieldValue('items_id', $this);
echo "</td>";
} else {
echo "<td>";
echo $tt->getBeginHiddenFieldValue('items_id');
$values['_canupdate'] = $canupdate || $canupdate_descr;
Item_Ticket::itemAddForm($this, $values);
echo $tt->getEndHiddenFieldValue('items_id', $this);
echo "</td>";
}
echo "</tr>";
echo "<tr class='tab_bg_1'>";
// Need comment right to add a followup with the actiontime
if (!$ID && Session::haveRight('followup', TicketFollowup::ADDALLTICKET)) {
echo "<th>" . $tt->getBeginHiddenFieldText('actiontime');
printf(__('%1$s%2$s'), __('Total duration'), $tt->getMandatoryMark('actiontime'));
echo $tt->getEndHiddenFieldText('actiontime') . "</th>";
echo "<td>";
echo $tt->getBeginHiddenFieldValue('actiontime');
Dropdown::showTimeStamp('actiontime', array('value' => $values['actiontime'], 'addfirstminutes' => true));
echo $tt->getEndHiddenFieldValue('actiontime', $this);
echo "</td>";
}
echo "</tr>";
echo "</table>";
if ($ID) {
$this->showActorsPartForm($ID, $values);
}
$view_linked_tickets = $ID || $canupdate;
echo "<table class='tab_cadre_fixe' id='mainformtable4'>";
echo "<tr class='tab_bg_1'>";
echo "<th style='width:{$colsize1}%'>" . $tt->getBeginHiddenFieldText('name');
printf(__('%1$s%2$s'), __('Title'), $tt->getMandatoryMark('name'));
echo $tt->getEndHiddenFieldText('name') . "</th>";
echo "<td colspan='3'>";
if (!$ID || $canupdate_descr) {
echo $tt->getBeginHiddenFieldValue('name');
echo "<input type='text' style='width:98%' maxlength=250 name='name' " . " value=\"" . Html::cleanInputText($this->fields["name"]) . "\">";
echo $tt->getEndHiddenFieldValue('name', $this);
} else {
if (empty($this->fields["name"])) {
_e('Without title');
} else {
echo $this->fields["name"];
}
}
echo "</td>";
echo "</tr>";
echo "<tr class='tab_bg_1'>";
echo "<th style='width:{$colsize1}%'>" . $tt->getBeginHiddenFieldText('content');
printf(__('%1$s%2$s'), __('Description'), $tt->getMandatoryMark('content'));
if (!$ID || $canupdate_descr) {
$content = Toolbox::unclean_cross_side_scripting_deep(Html::entity_decode_deep($this->fields['content']));
Html::showTooltip(nl2br(Html::Clean($content)));
}
echo $tt->getEndHiddenFieldText('content') . "</th>";
echo "<td colspan='3'>";
if (!$ID || $canupdate_descr) {
// Admin =oui on autorise la modification de la description
echo $tt->getBeginHiddenFieldValue('content');
$rand = mt_rand();
$rand_text = mt_rand();
$rows = 6;
$content_id = "content{$rand}";
if ($CFG_GLPI["use_rich_text"]) {
$this->fields["content"] = $this->setRichTextContent($content_id, $this->fields["content"], $rand);
$rows = 10;
} else {
$this->fields["content"] = $this->setSimpleTextContent($this->fields["content"]);
}
echo "<div id='content{$rand_text}'>";
echo "<textarea id='{$content_id}' name='content' style='width:100%' rows='{$rows}'>" . $this->fields["content"] . "</textarea></div>";
echo Html::scriptBlock("\$(document).ready(function() { \$('#{$content_id}').autogrow(); });");
echo $tt->getEndHiddenFieldValue('content', $this);
} else {
$content = Toolbox::unclean_cross_side_scripting_deep(Html::entity_decode_deep($this->fields['content']));
echo nl2br(Html::Clean($content));
}
echo "</td>";
echo "</tr>";
echo "<tr class='tab_bg_1'>";
if ($view_linked_tickets) {
echo "<th style='width:{$colsize1}%'>" . _n('Linked ticket', 'Linked tickets', Session::getPluralNumber());
$rand_linked_ticket = mt_rand();
if ($canupdate) {
echo " ";
echo "<img onClick=\"" . Html::jsShow("linkedticket{$rand_linked_ticket}") . "\"\n title=\"" . __s('Add') . "\" alt=\"" . __s('Add') . "\"\n class='pointer' src='" . $CFG_GLPI["root_doc"] . "/pics/add_dropdown.png'>";
}
echo '</th>';
echo "<td colspan='3'>";
if ($canupdate) {
echo "<div style='display:none' id='linkedticket{$rand_linked_ticket}'>";
echo "<table class='tab_format' width='100%'><tr><td width='30%'>";
Ticket_Ticket::dropdownLinks('_link[link]', isset($values["_link"]) ? $values["_link"]['link'] : '');
echo "<input type='hidden' name='_link[tickets_id_1]' value='{$ID}'>\n";
echo "</td><td width='70%'>";
$linkparam = array('name' => '_link[tickets_id_2]', 'displaywith' => array('id'));
if (isset($values["_link"])) {
$linkparam['value'] = $values["_link"]['tickets_id_2'];
}
Ticket::dropdown($linkparam);
echo "</td></tr></table>";
echo "</div>";
if (isset($values["_link"]) && !empty($values["_link"]['tickets_id_2'])) {
echo "<script language='javascript'>";
echo Html::jsShow("linkedticket{$rand_linked_ticket}");
echo "</script>";
}
}
Ticket_Ticket::displayLinkedTicketsTo($ID);
echo "</td>";
}
echo "</tr>";
// View files added
echo "<tr class='tab_bg_1'>";
// Permit to add doc when creating a ticket
echo "<th style='width:{$colsize1}%'>";
echo $tt->getBeginHiddenFieldText('_documents_id');
$doctitle = sprintf(__('File (%s)'), Document::getMaxUploadSize());
printf(__('%1$s%2$s'), $doctitle, $tt->getMandatoryMark('_documents_id'));
// Do not show if hidden.
if (!$tt->isHiddenField('_documents_id')) {
DocumentType::showAvailableTypesLink();
}
echo $tt->getEndHiddenFieldText('_documents_id');
echo "</th>";
echo "<td colspan='3'>";
// Do not set values
echo $tt->getEndHiddenFieldValue('_documents_id');
if ($tt->isPredefinedField('_documents_id')) {
if (isset($values['_documents_id']) && is_array($values['_documents_id']) && count($values['_documents_id'])) {
echo "<span class='b'>" . __('Default documents:') . '</span>';
echo "<br>";
$doc = new Document();
foreach ($values['_documents_id'] as $key => $val) {
if ($doc->getFromDB($val)) {
echo "<input type='hidden' name='_documents_id[{$key}]' value='{$val}'>";
echo "- " . $doc->getNameID() . "<br>";
}
}
}
}
echo "<div id='fileupload_info'></div>";
echo "</td>";
echo "</tr>";
if ((!$ID || $canupdate || $canupdate_descr || Session::haveRightsOr(self::$rightname, array(self::ASSIGN, self::STEAL, DELETE, PURGE))) && !$options['template_preview']) {
echo "<tr class='tab_bg_1'>";
if ($ID) {
if (Session::haveRightsOr(self::$rightname, array(UPDATE, DELETE, PURGE)) || $this->canDeleteItem() || $this->canUpdateItem()) {
echo "<td class='tab_bg_2 center' colspan='4'>";
if ($this->fields["is_deleted"] == 1) {
if (self::canPurge()) {
echo "<input type='submit' class='submit' name='restore' value='" . _sx('button', 'Restore') . "'> ";
}
} else {
if (self::canUpdate()) {
echo "<input type='submit' class='submit' name='update' value='" . _sx('button', 'Save') . "'> ";
}
}
if ($this->fields["is_deleted"] == 1) {
if (self::canPurge()) {
echo "<input type='submit' class='submit' name='purge' value='" . _sx('button', 'Delete permanently') . "' " . Html::addConfirmationOnAction(__('Confirm the final deletion?')) . ">";
}
} else {
if ($this->canDeleteItem()) {
echo "<input type='submit' class='submit' name='delete' value='" . _sx('button', 'Put in dustbin') . "'>";
}
}
echo "<input type='hidden' name='_read_date_mod' value='" . $this->getField('date_mod') . "'>";
echo "</td>";
}
} else {
echo "<td class='tab_bg_2 center' colspan='4'>";
echo "<input type='submit' name='add' value=\"" . _sx('button', 'Add') . "\" class='submit'>";
if ($tt->isField('id') && $tt->fields['id'] > 0) {
echo "<input type='hidden' name='_tickettemplates_id' value='" . $tt->fields['id'] . "'>";
echo "<input type='hidden' name='_predefined_fields'\n value=\"" . Toolbox::prepareArrayForInput($predefined_fields) . "\">";
}
}
}
// File upload system
$colspan = 3;
if (!$CFG_GLPI['use_rich_text']) {
$colspan = 4;
}
echo "<tr class='tab_bg_1'>";
echo "<td colspan='{$colspan}'>";
echo $tt->getBeginHiddenFieldValue('_documents_id');
echo Html::file(array('multiple' => true, 'showfilecontainer' => 'fileupload_info', 'values' => array('filename' => $values['_filename'], 'tag' => $values['_tag_filename'])));
echo "</td>";
if ($CFG_GLPI['use_rich_text']) {
echo "</tr>";
echo "<tr class='tab_bg_1'>";
echo "<td colspan='{$colspan}'>";
if (!isset($rand)) {
$rand = mt_rand();
}
if ($canupdate_descr) {
echo Html::initImagePasteSystem($content_id, $rand);
}
echo "</td>";
}
echo "</tr>";
echo "</table>";
echo "<input type='hidden' name='id' value='{$ID}'>";
echo "</div>";
if (!$options['template_preview']) {
Html::closeForm();
}
return true;
}
/** form for Followup
*
*@param $ID integer : Id of the followup
*@param $options array of possible options:
* - ticket Object : the ticket
**/
function showForm($ID, $options = array())
{
global $DB, $CFG_GLPI;
if (isset($options['parent']) && !empty($options['parent'])) {
$ticket = $options['parent'];
}
if ($ID > 0) {
$this->check($ID, READ);
} else {
// Create item
$options['tickets_id'] = $ticket->getField('id');
$this->check(-1, CREATE, $options);
}
$tech = Session::haveRight(self::$rightname, self::ADDALLTICKET) || $ticket->isUser(CommonITILActor::ASSIGN, Session::getLoginUserID()) || isset($_SESSION["glpigroups"]) && $ticket->haveAGroup(CommonITILActor::ASSIGN, $_SESSION['glpigroups']);
$reopen_case = false;
if ($this->isNewID($ID) && in_array($ticket->fields["status"], $ticket->getClosedStatusArray()) && $ticket->isAllowedStatus($ticket->fields['status'], Ticket::INCOMING)) {
$reopen_case = true;
echo "<div class='center b'>" . __('If you want to reopen the ticket, you must specify a reason') . "</div>";
}
if ($tech) {
$this->showFormHeader($options);
echo "<tr class='tab_bg_1'>";
echo "<td rowspan='3' class='middle right'>" . __('Description') . "</td>";
echo "<td class='center middle' rowspan='3'>";
echo "<textarea name='content' cols='70' rows='6' class='form-control'>" . $this->fields["content"] . "</textarea>";
if ($this->fields["date"]) {
echo "</td><td>" . __('Date') . "</td>";
echo "<td>" . Html::convDateTime($this->fields["date"]);
} else {
echo "</td><td colspan='2'> ";
}
echo "<input type='hidden' name='tickets_id' value='" . $this->fields["tickets_id"] . "'>";
// Reopen case
if ($reopen_case) {
echo "<input type='hidden' name='add_reopen' value='1'>";
}
echo "</td></tr>\n";
echo "<tr class='tab_bg_1'>";
echo "<td>" . __('Source of followup') . "</td><td>";
RequestType::dropdown(array('value' => $this->fields["requesttypes_id"]));
echo "</td></tr>\n";
echo "<tr class='tab_bg_1'>";
echo "<td>" . __('Private') . "</td><td>";
Dropdown::showYesNo('is_private', $this->fields["is_private"]);
echo "</td></tr>";
$this->showFormButtons($options);
} else {
$options['colspan'] = 1;
$this->showFormHeader($options);
echo "<tr class='tab_bg_1'>";
echo "<td class='middle right'>" . __('Description') . "</td>";
echo "<td class='center middle'>";
echo "<textarea name='content' cols='80' rows='6' class='form-control'>" . $this->fields["content"] . "</textarea>";
echo "<input type='hidden' name='tickets_id' value='" . $this->fields["tickets_id"] . "'>";
echo "<input type='hidden' name='requesttypes_id' value='" . RequestType::getDefault('helpdesk') . "'>";
// Reopen case
if ($reopen_case) {
echo "<input type='hidden' name='add_reopen' value='1'>";
}
echo "</td></tr>\n";
$this->showFormButtons($options);
}
return true;
}
/**
* Clone of Ticket::showForm()
* Change '$this' by '$ticket', 'self' by 'Ticket' and 'parent' by 'Ticket'
*/
static function getCentral($ID = 0, $options = array())
{
global $CFG_GLPI;
// * Added by plugin survey ticket
$ticket = new Ticket();
// * End of adding
$default_values = Ticket::getDefaultValues();
// Get default values from posted values on reload form
if (!isset($options['template_preview'])) {
if (isset($_POST)) {
$values = $_POST;
}
}
// Restore saved value or override with page parameter
$saved = $ticket->restoreInput();
foreach ($default_values as $name => $value) {
if (!isset($values[$name])) {
if (isset($saved[$name])) {
$values[$name] = $saved[$name];
} else {
$values[$name] = $value;
}
}
}
// Default check
if ($ID > 0) {
$ticket->check($ID, 'r');
} else {
// Create item
$ticket->check(-1, 'w', $values);
}
if (!$ID) {
$ticket->userentities = array();
if ($values["_users_id_requester"]) {
//Get all the user's entities
$all_entities = Profile_User::getUserEntities($values["_users_id_requester"], true, true);
//For each user's entity, check if the technician which creates the ticket have access to it
foreach ($all_entities as $tmp => $ID_entity) {
if (Session::haveAccessToEntity($ID_entity)) {
$ticket->userentities[] = $ID_entity;
}
}
}
$ticket->countentitiesforuser = count($ticket->userentities);
if ($ticket->countentitiesforuser > 0 && !in_array($ticket->fields["entities_id"], $ticket->userentities)) {
// If entity is not in the list of user's entities,
// then use as default value the first value of the user's entites list
$ticket->fields["entities_id"] = $ticket->userentities[0];
// Pass to values
$values['entities_id'] = $ticket->userentities[0];
}
}
if ($values['type'] <= 0) {
$values['type'] = Entity::getUsedConfig('tickettype', $values['entities_id'], '', Ticket::INCIDENT_TYPE);
}
if (!isset($options['template_preview'])) {
$options['template_preview'] = 0;
}
// Load ticket template if available :
$tt = $ticket->getTicketTemplateToUse($options['template_preview'], $values['type'], $values['itilcategories_id'], $values['entities_id']);
// Predefined fields from template : reset them
if (isset($values['_predefined_fields'])) {
$values['_predefined_fields'] = Toolbox::decodeArrayFromInput($values['_predefined_fields']);
} else {
$values['_predefined_fields'] = array();
}
// Store predefined fields to be able not to take into account on change template
// Only manage predefined values on ticket creation
$predefined_fields = array();
if (!$ID) {
if (isset($tt->predefined) && count($tt->predefined)) {
foreach ($tt->predefined as $predeffield => $predefvalue) {
if (isset($default_values[$predeffield])) {
// Is always default value : not set
// Set if already predefined field
// Set if ticket template change
if ($values[$predeffield] == $default_values[$predeffield] || isset($values['_predefined_fields'][$predeffield]) && $values[$predeffield] == $values['_predefined_fields'][$predeffield] || isset($values['_tickettemplates_id']) && $values['_tickettemplates_id'] != $tt->getID()) {
// Load template data
$values[$predeffield] = $predefvalue;
$ticket->fields[$predeffield] = $predefvalue;
$predefined_fields[$predeffield] = $predefvalue;
}
}
}
} else {
// No template load : reset predefined values
if (count($values['_predefined_fields'])) {
foreach ($values['_predefined_fields'] as $predeffield => $predefvalue) {
if ($values[$predeffield] == $predefvalue) {
$values[$predeffield] = $default_values[$predeffield];
}
}
}
}
}
// Put ticket template on $values for actors
$values['_tickettemplate'] = $tt;
$canupdate = Session::haveRight('update_ticket', '1');
$canpriority = Session::haveRight('update_priority', '1');
$canstatus = $canupdate;
if (in_array($ticket->fields['status'], $ticket->getClosedStatusArray())) {
$canupdate = false;
}
$showuserlink = 0;
if (Session::haveRight('user', 'r')) {
$showuserlink = 1;
}
if (!$options['template_preview']) {
$ticket->showTabs($options);
} else {
// Add all values to fields of tickets for template preview
foreach ($values as $key => $val) {
if (!isset($ticket->fields[$key])) {
$ticket->fields[$key] = $val;
}
}
}
// In percent
$colsize1 = '13';
$colsize2 = '29';
$colsize3 = '13';
$colsize4 = '45';
$canupdate_descr = $canupdate || $ticket->fields['status'] == Ticket::INCOMING && $ticket->isUser(CommonITILActor::REQUESTER, Session::getLoginUserID()) && $ticket->numberOfFollowups() == 0 && $ticket->numberOfTasks() == 0;
if (!$options['template_preview']) {
echo "<form method='post' name='form_ticket' enctype='multipart/form-data' action='" . $CFG_GLPI["root_doc"] . "/front/ticket.form.php'>";
}
echo "<div class='spaced' id='tabsbody'>";
echo "<table class='tab_cadre_fixe' id='mainformtable'>";
// Optional line
$ismultientities = Session::isMultiEntitiesMode();
echo "<tr class='headerRow'>";
echo "<th colspan='4'>";
if ($ID) {
$text = sprintf(__('%1$s - %2$s'), $ticket->getTypeName(1), sprintf(__('%1$s: %2$s'), __('ID'), $ID));
if ($ismultientities) {
$text = sprintf(__('%1$s (%2$s)'), $text, Dropdown::getDropdownName('glpi_entities', $ticket->fields['entities_id']));
}
echo $text;
} else {
if ($ismultientities) {
printf(__('The ticket will be added in the entity %s'), Dropdown::getDropdownName("glpi_entities", $ticket->fields['entities_id']));
} else {
_e('New ticket');
}
}
echo "</th></tr>";
echo "<tr class='tab_bg_1'>";
echo "<th width='{$colsize1}%'>";
echo $tt->getBeginHiddenFieldText('date');
if (!$ID) {
printf(__('%1$s%2$s'), __('Opening date'), $tt->getMandatoryMark('date'));
} else {
_e('Opening date');
}
echo $tt->getEndHiddenFieldText('date');
echo "</th>";
echo "<td width='{$colsize2}%'>";
echo $tt->getBeginHiddenFieldValue('date');
$date = $ticket->fields["date"];
if ($canupdate) {
Html::showDateTimeFormItem("date", $date, 1, false);
} else {
echo Html::convDateTime($date);
}
echo $tt->getEndHiddenFieldValue('date', $ticket);
echo "</td>";
// SLA
echo "<th width='{$colsize3}%'>" . $tt->getBeginHiddenFieldText('due_date');
if (!$ID) {
printf(__('%1$s%2$s'), __('Due date'), $tt->getMandatoryMark('due_date'));
} else {
_e('Due date');
}
echo $tt->getEndHiddenFieldText('due_date');
echo "</th>";
echo "<td width='{$colsize4}%' class='nopadding'>";
if ($ID) {
if ($ticket->fields["slas_id"] > 0) {
echo "<table width='100%'><tr><td class='nopadding'>";
echo Html::convDateTime($ticket->fields["due_date"]);
echo "</td><td class='b'>" . __('SLA') . "</td>";
echo "<td class='nopadding'>";
echo Dropdown::getDropdownName("glpi_slas", $ticket->fields["slas_id"]);
$commentsla = "";
$slalevel = new SlaLevel();
if ($slalevel->getFromDB($ticket->fields['slalevels_id'])) {
$commentsla .= '<span class="b spaced">' . sprintf(__('%1$s: %2$s'), __('Escalation level'), $slalevel->getName()) . '</span><br>';
}
$nextaction = new SlaLevel_Ticket();
if ($nextaction->getFromDBForTicket($ticket->fields["id"])) {
$commentsla .= '<span class="b spaced">' . sprintf(__('Next escalation: %s'), Html::convDateTime($nextaction->fields['date'])) . '</span>';
if ($slalevel->getFromDB($nextaction->fields['slalevels_id'])) {
$commentsla .= '<span class="b spaced">' . sprintf(__('%1$s: %2$s'), __('Escalation level'), $slalevel->getName()) . '</span>';
}
}
$slaoptions = array();
if (Session::haveRight('config', 'r')) {
$slaoptions['link'] = Toolbox::getItemTypeFormURL('SLA') . "?id=" . $ticket->fields["slas_id"];
}
Html::showToolTip($commentsla, $slaoptions);
if ($canupdate) {
echo " <input type='submit' class='submit' name='sla_delete' value='" . _sx('button', 'Delete permanently') . "'>";
}
echo "</td>";
echo "</tr></table>";
} else {
echo "<table><tr><td class='nopadding'>";
echo $tt->getBeginHiddenFieldValue('due_date');
Html::showDateTimeFormItem("due_date", $ticket->fields["due_date"], 1, true, $canupdate);
echo $tt->getEndHiddenFieldValue('due_date', $ticket);
echo "</td>";
if ($canupdate) {
echo "<td>";
echo $tt->getBeginHiddenFieldText('slas_id');
echo "<span id='sla_action'>";
echo "<a class='vsubmit' " . Html::addConfirmationOnAction(array(__('The assignment of a SLA to a ticket causes the recalculation of the due date.'), __("Escalations defined in the SLA will be triggered under this new date.")), "cleanhide('sla_action');cleandisplay('sla_choice');") . ">" . __('Assign a SLA') . '</a>';
echo "</span>";
echo "<span id='sla_choice' style='display:none'>";
echo "<span class='b'>" . __('SLA') . "</span> ";
Sla::dropdown(array('entity' => $ticket->fields["entities_id"], 'value' => $ticket->fields["slas_id"]));
echo "</span>";
echo $tt->getEndHiddenFieldText('slas_id');
echo "</td>";
}
echo "</tr></table>";
}
} else {
// New Ticket
echo "<table><tr><td class='nopadding'>";
if ($ticket->fields["due_date"] == 'NULL') {
$ticket->fields["due_date"] = '';
}
echo $tt->getBeginHiddenFieldValue('due_date');
Html::showDateTimeFormItem("due_date", $ticket->fields["due_date"], 1, false, $canupdate);
echo $tt->getEndHiddenFieldValue('due_date', $ticket);
echo "</td>";
if ($canupdate) {
echo "<td class='nopadding b'>" . $tt->getBeginHiddenFieldText('slas_id');
printf(__('%1$s%2$s'), __('SLA'), $tt->getMandatoryMark('slas_id'));
echo $tt->getEndHiddenFieldText('slas_id') . "</td>";
echo "<td class='nopadding'>" . $tt->getBeginHiddenFieldValue('slas_id');
Sla::dropdown(array('entity' => $ticket->fields["entities_id"], 'value' => $ticket->fields["slas_id"]));
echo $tt->getEndHiddenFieldValue('slas_id', $ticket);
echo "</td>";
}
echo "</tr></table>";
}
echo "</td></tr>";
if ($ID) {
echo "<tr class='tab_bg_1'>";
echo "<th width='{$colsize1}%'>" . __('By') . "</th>";
echo "<td width='{$colsize2}%'>";
if ($canupdate) {
User::dropdown(array('name' => 'users_id_recipient', 'value' => $ticket->fields["users_id_recipient"], 'entity' => $ticket->fields["entities_id"], 'right' => 'all'));
} else {
echo getUserName($ticket->fields["users_id_recipient"], $showuserlink);
}
echo "</td>";
echo "<th width='{$colsize3}%'>" . __('Last update') . "</th>";
echo "<td width='{$colsize4}%'>";
if ($ticket->fields['users_id_lastupdater'] > 0) {
//TRANS: %1$s is the update date, %2$s is the last updater name
printf(__('%1$s by %2$s'), Html::convDateTime($ticket->fields["date_mod"]), getUserName($ticket->fields["users_id_lastupdater"], $showuserlink));
}
echo "</td>";
echo "</tr>";
}
if ($ID && (in_array($ticket->fields["status"], $ticket->getSolvedStatusArray()) || in_array($ticket->fields["status"], $ticket->getClosedStatusArray()))) {
echo "<tr class='tab_bg_1'>";
echo "<th width='{$colsize1}%'>" . __('Resolution date') . "</th>";
echo "<td width='{$colsize2}%'>";
Html::showDateTimeFormItem("solvedate", $ticket->fields["solvedate"], 1, false, $canupdate);
echo "</td>";
if (in_array($ticket->fields["status"], $ticket->getClosedStatusArray())) {
echo "<th width='{$colsize3}%'>" . __('Close date') . "</th>";
echo "<td width='{$colsize4}%'>";
Html::showDateTimeFormItem("closedate", $ticket->fields["closedate"], 1, false, $canupdate);
echo "</td>";
} else {
echo "<td colspan='2'> </td>";
}
echo "</tr>";
}
if ($ID) {
echo "</table>";
echo "<table class='tab_cadre_fixe' id='mainformtable2'>";
}
echo "<tr class='tab_bg_1'>";
echo "<th width='{$colsize1}%'>" . sprintf(__('%1$s%2$s'), __('Type'), $tt->getMandatoryMark('type')) . "</th>";
echo "<td width='{$colsize2}%'>";
// Permit to set type when creating ticket without update right
if ($canupdate || !$ID) {
$opt = array('value' => $ticket->fields["type"]);
/// Auto submit to load template
if (!$ID) {
$opt['on_change'] = 'submit()';
}
$rand = Ticket::dropdownType('type', $opt);
if ($ID) {
$params = array('type' => '__VALUE__', 'entity_restrict' => $ticket->fields['entities_id'], 'value' => $ticket->fields['itilcategories_id'], 'currenttype' => $ticket->fields['type']);
Ajax::updateItemOnSelectEvent("dropdown_type{$rand}", "show_category_by_type", $CFG_GLPI["root_doc"] . "/ajax/dropdownTicketCategories.php", $params);
}
} else {
echo Ticket::getTicketTypeName($ticket->fields["type"]);
}
echo "</td>";
echo "<th width='{$colsize3}%'>" . sprintf(__('%1$s%2$s'), __('Category'), $tt->getMandatoryMark('itilcategories_id')) . "</th>";
echo "<td width='{$colsize4}%'>";
// Permit to set category when creating ticket without update right
if ($canupdate || !$ID || $canupdate_descr) {
$opt = array('value' => $ticket->fields["itilcategories_id"], 'entity' => $ticket->fields["entities_id"]);
if ($_SESSION["glpiactiveprofile"]["interface"] == "helpdesk") {
$opt['condition'] = "`is_helpdeskvisible`='1' AND ";
} else {
$opt['condition'] = '';
}
/// Auto submit to load template
if (!$ID) {
$opt['on_change'] = 'submit()';
}
/// if category mandatory, no empty choice
/// no empty choice is default value set on ticket creation, else yes
if (($ID || $values['itilcategories_id']) && $tt->isMandatoryField("itilcategories_id") && $ticket->fields["itilcategories_id"] > 0) {
$opt['display_emptychoice'] = false;
}
switch ($ticket->fields["type"]) {
case Ticket::INCIDENT_TYPE:
$opt['condition'] .= "`is_incident`='1'";
break;
case Ticket::DEMAND_TYPE:
$opt['condition'] .= "`is_request`='1'";
break;
default:
break;
}
echo "<span id='show_category_by_type'>";
ITILCategory::dropdown($opt);
echo "</span>";
} else {
echo Dropdown::getDropdownName("glpi_itilcategories", $ticket->fields["itilcategories_id"]);
}
echo "</td>";
echo "</tr>";
if (!$ID) {
echo "</table>";
$ticket->showActorsPartForm($ID, $values);
echo "<table class='tab_cadre_fixe' id='mainformtable3'>";
}
echo "<tr class='tab_bg_1'>";
echo "<th width='{$colsize1}%'>" . $tt->getBeginHiddenFieldText('status');
printf(__('%1$s%2$s'), __('Status'), $tt->getMandatoryMark('status'));
echo $tt->getEndHiddenFieldText('status') . "</th>";
echo "<td width='{$colsize2}%'>";
echo $tt->getBeginHiddenFieldValue('status');
if ($canstatus) {
Ticket::dropdownStatus(array('value' => $ticket->fields["status"], 'showtype' => 'allowed'));
} else {
echo Ticket::getStatus($ticket->fields["status"]);
}
echo $tt->getEndHiddenFieldValue('status', $ticket);
echo "</td>";
echo "<th width='{$colsize3}%'>" . $tt->getBeginHiddenFieldText('requesttypes_id');
printf(__('%1$s%2$s'), __('Request source'), $tt->getMandatoryMark('requesttypes_id'));
echo $tt->getEndHiddenFieldText('requesttypes_id') . "</th>";
echo "<td width='{$colsize4}%'>";
echo $tt->getBeginHiddenFieldValue('requesttypes_id');
if ($canupdate) {
RequestType::dropdown(array('value' => $ticket->fields["requesttypes_id"]));
} else {
echo Dropdown::getDropdownName('glpi_requesttypes', $ticket->fields["requesttypes_id"]);
}
echo $tt->getEndHiddenFieldValue('requesttypes_id', $ticket);
echo "</td>";
echo "</tr>";
echo "<tr class='tab_bg_1'>";
echo "<th>" . $tt->getBeginHiddenFieldText('urgency');
printf(__('%1$s%2$s'), __('Urgency'), $tt->getMandatoryMark('urgency'));
echo $tt->getEndHiddenFieldText('urgency') . "</th>";
echo "<td>";
if ($canupdate && $canpriority || !$ID || $canupdate_descr) {
// Only change during creation OR when allowed to change priority OR when user is the creator
echo $tt->getBeginHiddenFieldValue('urgency');
$idurgency = Ticket::dropdownUrgency(array('value' => $ticket->fields["urgency"]));
echo $tt->getEndHiddenFieldValue('urgency', $ticket);
} else {
$idurgency = "value_urgency" . mt_rand();
echo "<input id='{$idurgency}' type='hidden' name='urgency' value='" . $ticket->fields["urgency"] . "'>";
echo Ticket::getUrgencyName($ticket->fields["urgency"]);
}
echo "</td>";
// Display validation state
echo "<th>";
if (!$ID) {
echo $tt->getBeginHiddenFieldText('_add_validation');
printf(__('%1$s%2$s'), __('Approval request'), $tt->getMandatoryMark('_add_validation'));
echo $tt->getEndHiddenFieldText('_add_validation');
} else {
echo $tt->getBeginHiddenFieldText('global_validation');
_e('Approval');
echo $tt->getEndHiddenFieldText('global_validation');
}
echo "</th>";
echo "<td>";
if (!$ID) {
echo $tt->getBeginHiddenFieldValue('_add_validation');
$validation_right = '';
if ($values['type'] == Ticket::INCIDENT_TYPE && Session::haveRight('create_incident_validation', 1)) {
$validation_right = 'validate_incident';
}
if ($values['type'] == Ticket::DEMAND_TYPE && Session::haveRight('create_request_validation', 1)) {
$validation_right = 'validate_request';
}
if (!empty($validation_right)) {
User::dropdown(array('name' => "_add_validation", 'entity' => $ticket->fields['entities_id'], 'right' => $validation_right, 'value' => $values['_add_validation']));
}
echo $tt->getEndHiddenFieldValue('_add_validation', $ticket);
if ($tt->isPredefinedField('global_validation')) {
echo "<input type='hidden' name='global_validation' value='" . $tt->predefined['global_validation'] . "'>";
}
} else {
echo $tt->getBeginHiddenFieldValue('global_validation');
if ($canupdate) {
TicketValidation::dropdownStatus('global_validation', array('global' => true, 'value' => $ticket->fields['global_validation']));
} else {
echo TicketValidation::getStatus($ticket->fields['global_validation']);
}
echo $tt->getEndHiddenFieldValue('global_validation', $ticket);
}
echo "</td></tr>";
echo "<tr class='tab_bg_1'>";
echo "<th>" . $tt->getBeginHiddenFieldText('impact');
printf(__('%1$s%2$s'), __('Impact'), $tt->getMandatoryMark('impact'));
echo $tt->getEndHiddenFieldText('impact') . "</th>";
echo "<td>";
echo $tt->getBeginHiddenFieldValue('impact');
if ($canupdate) {
$idimpact = Ticket::dropdownImpact(array('value' => $ticket->fields["impact"]));
} else {
$idimpact = "value_impact" . mt_rand();
echo "<input id='{$idimpact}' type='hidden' name='impact' value='" . $ticket->fields["impact"] . "'>";
echo Ticket::getImpactName($ticket->fields["impact"]);
}
echo $tt->getEndHiddenFieldValue('impact', $ticket);
echo "</td>";
echo "<th rowspan='2'>" . $tt->getBeginHiddenFieldText('itemtype');
printf(__('%1$s%2$s'), __('Associated element'), $tt->getMandatoryMark('itemtype'));
if ($ID && $canupdate) {
echo " <img title='" . __s('Update') . "' alt='" . __s('Update') . "'\n onClick=\"Ext.get('tickethardwareselection{$ID}').setDisplayed('block')\"\n class='pointer' src='" . $CFG_GLPI["root_doc"] . "/pics/showselect.png'>";
}
echo $tt->getEndHiddenFieldText('itemtype');
echo "</th>";
echo "<td rowspan='2'>";
echo $tt->getBeginHiddenFieldValue('itemtype');
// Select hardware on creation or if have update right
if ($canupdate || !$ID || $canupdate_descr) {
if ($ID) {
if ($ticket->fields['itemtype'] && ($item = getItemForItemtype($ticket->fields['itemtype'])) && $ticket->fields["items_id"]) {
if ($item->can($ticket->fields["items_id"], 'r')) {
printf(__('%1$s - %2$s'), $item->getTypeName(), $item->getLink(array('comments' => true)));
} else {
printf(__('%1$s - %2$s'), $item->getTypeName(), $item->getNameID());
}
}
}
$dev_user_id = 0;
$dev_itemtype = $ticket->fields["itemtype"];
$dev_items_id = $ticket->fields["items_id"];
if (!$ID) {
$dev_user_id = $values['_users_id_requester'];
$dev_itemtype = $values["itemtype"];
$dev_items_id = $values["items_id"];
} else {
if (isset($ticket->users[CommonITILActor::REQUESTER]) && count($ticket->users[CommonITILActor::REQUESTER]) == 1) {
foreach ($ticket->users[CommonITILActor::REQUESTER] as $user_id_single) {
$dev_user_id = $user_id_single['users_id'];
}
}
}
if ($ID) {
echo "<div id='tickethardwareselection{$ID}' style='display:none'>";
}
if ($dev_user_id > 0) {
Ticket::dropdownMyDevices($dev_user_id, $ticket->fields["entities_id"], $dev_itemtype, $dev_items_id);
}
Ticket::dropdownAllDevices("itemtype", $dev_itemtype, $dev_items_id, 1, $dev_user_id, $ticket->fields["entities_id"]);
if ($ID) {
echo "</div>";
}
echo "<span id='item_ticket_selection_information'></span>";
} else {
if ($ID && $ticket->fields['itemtype'] && ($item = getItemForItemtype($ticket->fields['itemtype']))) {
$item->getFromDB($ticket->fields['items_id']);
printf(__('%1$s - %2$s'), $item->getTypeName(), $item->getNameID());
} else {
_e('General');
}
}
echo $tt->getEndHiddenFieldValue('itemtype', $ticket);
echo "</td>";
echo "</tr>";
echo "<tr class='tab_bg_1'>";
echo "<th>" . sprintf(__('%1$s%2$s'), __('Priority'), $tt->getMandatoryMark('priority')) . "</th>";
echo "<td>";
$idajax = 'change_priority_' . mt_rand();
if ($canupdate && $canpriority && !$tt->isHiddenField('priority')) {
$idpriority = Ticket::dropdownPriority(array('value' => $ticket->fields["priority"], 'withmajor' => true));
echo " <span id='{$idajax}' style='display:none'></span>";
} else {
$idpriority = 0;
echo "<span id='{$idajax}'>" . Ticket::getPriorityName($ticket->fields["priority"]) . "</span>";
}
if ($canupdate || $canupdate_descr) {
$params = array('urgency' => '__VALUE0__', 'impact' => '__VALUE1__', 'priority' => $idpriority);
Ajax::updateItemOnSelectEvent(array($idurgency, $idimpact), $idajax, $CFG_GLPI["root_doc"] . "/ajax/priority.php", $params);
}
echo "</td>";
echo "</tr>";
echo "<tr class='tab_bg_1'>";
// Need comment right to add a followup with the actiontime
if (!$ID && Session::haveRight("global_add_followups", "1")) {
echo "<th>" . $tt->getBeginHiddenFieldText('actiontime');
printf(__('%1$s%2$s'), __('Total duration'), $tt->getMandatoryMark('actiontime'));
echo $tt->getEndHiddenFieldText('actiontime') . "</th>";
echo "<td>";
echo $tt->getBeginHiddenFieldValue('actiontime');
Dropdown::showTimeStamp('actiontime', array('value' => $values['actiontime'], 'addfirstminutes' => true));
echo $tt->getEndHiddenFieldValue('actiontime', $ticket);
echo "</td>";
} else {
echo "<th></th><td></td>";
}
echo "<th>" . $tt->getBeginHiddenFieldText('locations_id');
printf(__('%1$s%2$s'), __('Location'), $tt->getMandatoryMark('locations_id'));
echo $tt->getEndHiddenFieldText('locations_id') . "</th>";
echo "<td>";
echo $tt->getBeginHiddenFieldValue('locations_id');
if ($canupdate) {
Location::dropdown(array('value' => $ticket->fields['locations_id'], 'entity' => $ticket->fields['entities_id']));
} else {
echo Dropdown::getDropdownName('glpi_locations', $ticket->fields["locations_id"]);
}
echo $tt->getEndHiddenFieldValue('locations_id', $ticket);
echo "</td></tr>";
echo "</table>";
if ($ID) {
$values['canupdate'] = $canupdate;
$ticket->showActorsPartForm($ID, $values);
}
$view_linked_tickets = $ID || $canupdate;
echo "<table class='tab_cadre_fixe' id='mainformtable4'>";
echo "<tr class='tab_bg_1'>";
echo "<th width='{$colsize1}%'>" . $tt->getBeginHiddenFieldText('name');
printf(__('%1$s%2$s'), __('Title'), $tt->getMandatoryMark('name'));
echo $tt->getEndHiddenFieldText('name') . "</th>";
echo "<td width='" . (100 - $colsize1) . "%' colspan='3'>";
if (!$ID || $canupdate_descr) {
echo $tt->getBeginHiddenFieldValue('name');
$rand = mt_rand();
echo "<script type='text/javascript' >\n";
echo "function showName{$rand}() {\n";
echo "Ext.get('name{$rand}').setDisplayed('none');";
$params = array('maxlength' => 250, 'size' => 90, 'name' => 'name', 'data' => rawurlencode($ticket->fields["name"]));
Ajax::updateItemJsCode("viewname{$rand}", $CFG_GLPI["root_doc"] . "/ajax/inputtext.php", $params);
echo "}";
echo "</script>\n";
echo "<div id='name{$rand}' class='tracking left' onClick='showName{$rand}()'>\n";
if (empty($ticket->fields["name"])) {
_e('Without title');
} else {
echo $ticket->fields["name"];
}
echo "</div>\n";
echo "<div id='viewname{$rand}'>\n";
echo "</div>\n";
if (!$ID) {
echo "<script type='text/javascript' >\n\n showName{$rand}();\n </script>";
}
echo $tt->getEndHiddenFieldValue('name', $ticket);
} else {
if (empty($ticket->fields["name"])) {
_e('Without title');
} else {
echo $ticket->fields["name"];
}
}
echo "</td>";
echo "</tr>";
echo "<tr class='tab_bg_1'>";
echo "<th width='{$colsize1}%'>" . $tt->getBeginHiddenFieldText('content');
printf(__('%1$s%2$s'), __('Description'), $tt->getMandatoryMark('content'));
echo $tt->getEndHiddenFieldText('content') . "</th>";
echo "<td width='" . (100 - $colsize1) . "%' colspan='3'>";
// * Added by plugin surveyticket
$psTicketTemplate = new PluginSurveyticketTicketTemplate();
$psSurvey = new PluginSurveyticketSurvey();
$plugin_surveyticket_surveys_id = 0;
$a_tickettemplates = current($psTicketTemplate->find("`tickettemplates_id`='" . $tt->fields['id'] . "'\n AND `type`='" . $values['type'] . "'\n AND `is_central`='1'"));
if (isset($a_tickettemplates['plugin_surveyticket_surveys_id'])) {
$psSurvey = new PluginSurveyticketSurvey();
$psSurvey->getFromDB($a_tickettemplates['plugin_surveyticket_surveys_id']);
if ($psSurvey->fields['is_active'] == 1) {
$plugin_surveyticket_surveys_id = $a_tickettemplates['plugin_surveyticket_surveys_id'];
$psSurvey = new PluginSurveyticketSurvey();
$psSurvey->startSurvey($plugin_surveyticket_surveys_id);
}
} else {
// End of adding by plugin
if (!$ID || $canupdate_descr) {
// Admin =oui on autorise la modification de la description
echo $tt->getBeginHiddenFieldValue('content');
$rand = mt_rand();
echo "<script type='text/javascript' >\n";
echo "function showDesc{$rand}() {\n";
echo "Ext.get('desc{$rand}').setDisplayed('none');";
$params = array('rows' => 6, 'cols' => 90, 'name' => 'content', 'data' => rawurlencode($ticket->fields["content"]));
Ajax::updateItemJsCode("viewdesc{$rand}", $CFG_GLPI["root_doc"] . "/ajax/textarea.php", $params);
echo "}";
echo "</script>\n";
echo "<div id='desc{$rand}' class='tracking' onClick='showDesc{$rand}()'>\n";
if (!empty($ticket->fields["content"])) {
echo nl2br($ticket->fields["content"]);
} else {
_e('Empty description');
}
echo "</div>\n";
echo "<div id='viewdesc{$rand}'></div>\n";
if (!$ID) {
echo "<script type='text/javascript' >\n\n showDesc{$rand}();\n </script>";
}
echo $tt->getEndHiddenFieldValue('content', $ticket);
} else {
echo nl2br($ticket->fields["content"]);
}
// * Added by plugin surveyticket
}
// End of adding by plugin
echo "</td>";
echo "</tr>";
echo "<tr class='tab_bg_1'>";
// Permit to add doc when creating a ticket
if (!$ID) {
echo "<th width='{$colsize1}%'>" . sprintf(__('File (%s)'), Document::getMaxUploadSize());
echo "<img src='" . $CFG_GLPI["root_doc"] . "/pics/aide.png' class='pointer' alt=\"" . __s('Help') . "\" onclick=\"window.open('" . $CFG_GLPI["root_doc"] . "/front/documenttype.list.php','Help','scrollbars=1,resizable=1,width=1000," . "height=800')\">";
echo " ";
Ticket::showDocumentAddButton();
echo "</th>";
echo "<td width='{$colsize2}%'>";
echo "<div id='uploadfiles'><input type='file' name='filename[]' size='20'></div></td>";
} else {
echo "<th colspan='2'>";
$docnb = Document_Item::countForItem($ticket);
echo "<a href=\"" . $ticket->getLinkURL() . "&forcetab=Document_Item\$1\">";
//TRANS: %d is the document number
echo sprintf(_n('%d associated document', '%d associated documents', $docnb), $docnb);
echo "</a></th>";
}
if ($view_linked_tickets) {
echo "<th width='{$colsize3}%'>" . _n('Linked ticket', 'Linked tickets', 2);
$rand_linked_ticket = mt_rand();
if ($canupdate) {
echo " ";
echo "<img onClick=\"Ext.get('linkedticket{$rand_linked_ticket}').setDisplayed('block')\"\n title=\"" . __s('Add') . "\" alt=\"" . __s('Add') . "\"\n class='pointer' src='" . $CFG_GLPI["root_doc"] . "/pics/add_dropdown.png'>";
}
echo '</th>';
echo "<td width='{$colsize4}%'>";
if ($canupdate) {
echo "<div style='display:none' id='linkedticket{$rand_linked_ticket}'>";
Ticket_Ticket::dropdownLinks('_link[link]', isset($values["_link"]) ? $values["_link"]['link'] : '');
printf(__('%1$s: %2$s'), __('Ticket'), __('ID'));
echo "<input type='hidden' name='_link[tickets_id_1]' value='{$ID}'>\n";
echo "<input type='text' name='_link[tickets_id_2]'\n value='" . (isset($values["_link"]) ? $values["_link"]['tickets_id_2'] : '') . "'\n size='10'>\n";
echo " ";
echo "</div>";
if (isset($values["_link"]) && !empty($values["_link"]['tickets_id_2'])) {
echo "<script language='javascript'>Ext.get('linkedticket{$rand_linked_ticket}').\n setDisplayed('block');</script>";
}
}
Ticket_Ticket::displayLinkedTicketsTo($ID);
echo "</td>";
} else {
echo "<td></td>";
}
echo "</tr>";
if ((!$ID || $canupdate || $canupdate_descr || Session::haveRight("assign_ticket", "1") || Session::haveRight("steal_ticket", "1")) && !$options['template_preview']) {
echo "<tr class='tab_bg_1'>";
if ($ID) {
if (Session::haveRight('delete_ticket', 1)) {
echo "<td class='tab_bg_2 center' colspan='2'>";
if ($ticket->fields["is_deleted"] == 1) {
echo "<input type='submit' class='submit' name='restore' value='" . _sx('button', 'Restore') . "'></td>";
} else {
echo "<input type='submit' class='submit' name='update' value='" . _sx('button', 'Save') . "'></td>";
}
echo "<td class='tab_bg_2 center' colspan='2'>";
if ($ticket->fields["is_deleted"] == 1) {
echo "<input type='submit' class='submit' name='purge' value='" . _sx('button', 'Delete permanently') . "' " . Html::addConfirmationOnAction(__('Confirm the final deletion?')) . ">";
} else {
echo "<input type='submit' class='submit' name='delete' value='" . _sx('button', 'Put in dustbin') . "'></td>";
}
} else {
echo "<td class='tab_bg_2 center' colspan='4'>";
echo "<input type='submit' class='submit' name='update' value='" . _sx('button', 'Save') . "'>";
}
echo "<input type='hidden' name='_read_date_mod' value='" . $ticket->getField('date_mod') . "'>";
} else {
echo "<td class='tab_bg_2 center' colspan='4'>";
echo "<input type='submit' name='add' value=\"" . _sx('button', 'Add') . "\" class='submit'>";
if ($tt->isField('id') && $tt->fields['id'] > 0) {
echo "<input type='hidden' name='_tickettemplates_id' value='" . $tt->fields['id'] . "'>";
echo "<input type='hidden' name='_predefined_fields'\n value=\"" . Toolbox::prepareArrayForInput($predefined_fields) . "\">";
}
}
}
echo "</table>";
echo "<input type='hidden' name='id' value='{$ID}'>";
echo "</div>";
if (!$options['template_preview']) {
Html::closeForm();
$ticket->addDivForTabs();
}
return true;
}
/**
* Print the config form for default user prefs
*
* @param $data array containing datas
* (CFG_GLPI for global config / glpi_users fields for user prefs)
*
* @return Nothing (display)
**/
function showFormUserPrefs($data = array())
{
global $DB, $CFG_GLPI;
$oncentral = $_SESSION["glpiactiveprofile"]["interface"] == "central";
$userpref = false;
$url = Toolbox::getItemTypeFormURL(__CLASS__);
if (array_key_exists('last_login', $data)) {
$userpref = true;
if ($data["id"] === Session::getLoginUserID()) {
$url = $CFG_GLPI['root_doc'] . "/front/preference.php";
} else {
$url = $CFG_GLPI['root_doc'] . "/front/user.form.php";
}
}
echo "<form name='form' action='{$url}' method='post'>";
// Only set id for user prefs
if ($userpref) {
echo "<input type='hidden' name='id' value='" . $data['id'] . "'>";
}
echo "<div class='center' id='tabsbody'>";
echo "<table class='tab_cadre_fixe'>";
echo "<tr><th colspan='4'>" . __('Personalization') . "</th></tr>";
echo "<tr class='tab_bg_2'>";
echo "<td width='30%'>" . ($userpref ? __('Language') : __('Default language')) . "</td>";
echo "<td width='20%'>";
if (Config::canUpdate() || !GLPI_DEMO_MODE) {
Dropdown::showLanguages("language", array('value' => $data["language"]));
} else {
echo " ";
}
echo "<td width='30%'>" . __('Date format') . "</td>";
echo "<td width='20%'>";
$date_formats = array(0 => __('YYYY-MM-DD'), 1 => __('DD-MM-YYYY'), 2 => __('MM-DD-YYYY'));
Dropdown::showFromArray('date_format', $date_formats, array('value' => $data["date_format"]));
echo "</td></tr>";
echo "<tr class='tab_bg_2'>";
echo "<td>" . __('Results to display by page') . "</td><td>";
// Limit using global config
$value = $data['list_limit'] < $CFG_GLPI['list_limit_max'] ? $data['list_limit'] : $CFG_GLPI['list_limit_max'];
Dropdown::showNumber('list_limit', array('value' => $value, 'min' => 5, 'max' => $CFG_GLPI['list_limit_max'], 'step' => 5));
echo "</td>";
echo "<td>" . __('Number format') . "</td>";
$values = array(0 => '1 234.56', 1 => '1,234.56', 2 => '1 234,56', 3 => '1234.56', 4 => '1234,56');
echo "<td>";
Dropdown::showFromArray('number_format', $values, array('value' => $data["number_format"]));
echo "</td></tr>";
echo "<tr class='tab_bg_2'>";
echo "<td>" . __('Display order of surnames firstnames') . "</td><td>";
$values = array(User::REALNAME_BEFORE => __('Surname, First name'), User::FIRSTNAME_BEFORE => __('First name, Surname'));
Dropdown::showFromArray('names_format', $values, array('value' => $data["names_format"]));
echo "</td>";
echo "<td>" . __("Color palette") . "</td><td>";
$themes_files = scandir(GLPI_ROOT . "/css/palettes/");
echo "<select name='palette' id='theme-selector'>";
foreach ($themes_files as $key => $file) {
if (strpos($file, ".css") !== false) {
$name = substr($file, 0, -4);
$selected = "";
if ($data["palette"] == $name) {
$selected = "selected='selected'";
}
echo "<option value='{$name}' {$selected}>" . ucfirst($name) . "</option>";
}
}
echo Html::scriptBlock("\n function formatThemes(theme) {\n return \" <img src='../css/palettes/previews/\" + theme.text.toLowerCase() + \".png'/>\"\n + \" \" + theme.text;\n }\n \$(\"#theme-selector\").select2({\n formatResult: formatThemes,\n formatSelection: formatThemes,\n width: '100%',\n escapeMarkup: function(m) { return m; }\n });\n ");
echo "</select>";
echo "</td></tr>";
echo "<tr class='tab_bg_2'>";
if ($oncentral) {
echo "<td>" . __('Display the complete name in tree dropdowns') . "</td><td>";
Dropdown::showYesNo('use_flat_dropdowntree', $data["use_flat_dropdowntree"]);
echo "</td>";
} else {
echo "<td colspan='2'> </td>";
}
if (!$userpref || $CFG_GLPI['show_count_on_tabs'] != -1) {
echo "<td>" . __('Display counts in tabs') . "</td><td>";
$values = array(0 => __('No'), 1 => __('Yes'));
if (!$userpref) {
$values[-1] = __('Never');
}
Dropdown::showFromArray('show_count_on_tabs', $values, array('value' => $data["show_count_on_tabs"]));
echo "</td>";
} else {
echo "<td colspan='2'> </td>";
}
echo "</tr>";
echo "<tr class='tab_bg_2'>";
if ($oncentral) {
echo "<td>" . __('Show GLPI ID') . "</td><td>";
Dropdown::showYesNo("is_ids_visible", $data["is_ids_visible"]);
echo "</td>";
} else {
echo "<td colspan='2'></td>";
}
echo "<td>" . __('CSV delimiter') . "</td><td>";
$values = array(';' => ';', ',' => ',');
Dropdown::showFromArray('csv_delimiter', $values, array('value' => $data["csv_delimiter"]));
echo "</td></tr>";
echo "<tr class='tab_bg_2'>";
echo "<td>" . __('Notifications for my changes') . "</td><td>";
Dropdown::showYesNo("notification_to_myself", $data["notification_to_myself"]);
echo "</td>";
if ($oncentral) {
echo "<td>" . __('Results to display on home page') . "</td><td>";
Dropdown::showNumber('display_count_on_home', array('value' => $data['display_count_on_home'], 'min' => 0, 'max' => 30));
echo "</td>";
} else {
echo "<td colspan='2'> </td>";
}
echo "</tr>";
echo "<tr class='tab_bg_2'>";
echo "<td>" . __('PDF export font') . "</td><td>";
Dropdown::showFromArray("pdffont", GLPIPDF::getFontList(), array('value' => $data["pdffont"], 'width' => 200));
echo "</td>";
echo "<td>" . __('Keep devices when purging an item') . "</td><td>";
Dropdown::showYesNo('keep_devices_when_purging_item', $data['keep_devices_when_purging_item']);
echo "</td></tr>";
echo "<tr class='tab_bg_2'><td>" . __('Go to created item after creation') . "</td>";
echo "<td>";
Dropdown::showYesNo("backcreated", $data["backcreated"]);
echo "</td>";
echo "<td>" . __('Layout') . "</td><td>";
$layout_options = array('lefttab' => __("Tabs on left"), 'classic' => __("Classic view"), 'vsplit' => __("Vertical split"));
echo "<select name='layout' id='layout-selector'>";
foreach ($layout_options as $key => $name) {
$selected = "";
if ($data["layout"] == $key) {
$selected = "selected='selected'";
}
echo "<option value='{$key}' {$selected}>" . ucfirst($name) . "</option>";
}
echo Html::scriptBlock("\n function formatLayout(layout) {\n return \" <img src='../pics/layout_\" + layout.id.toLowerCase() + \".png'/>\"\n + \" \" + layout.text;\n }\n \$(\"#layout-selector\").select2({\n formatResult: formatLayout,\n formatSelection: formatLayout,\n escapeMarkup: function(m) { return m; }\n });\n ");
echo "</select>";
echo "</td>";
echo "</tr>";
echo "<tr class='tab_bg_2'><td>" . __('Enable ticket timeline') . "</td>";
echo "<td>";
Dropdown::showYesNo('ticket_timeline', $data['ticket_timeline']);
echo "</td>";
echo "<td>" . __('Keep tabs replaced by the ticket timeline') . "</td><td>";
Dropdown::showYesNo('ticket_timeline_keep_replaced_tabs', $data['ticket_timeline_keep_replaced_tabs']);
echo "</td></tr>";
if ($oncentral) {
echo "<tr class='tab_bg_1'><th colspan='4'>" . __('Assistance') . "</th></tr>";
echo "<tr class='tab_bg_2'>";
echo "<td>" . __('Private followups by default') . "</td><td>";
Dropdown::showYesNo("followup_private", $data["followup_private"]);
echo "</td><td>" . __('Show new tickets on the home page') . "</td><td>";
if (Session::haveRightsOr("ticket", array(Ticket::READMY, Ticket::READALL, Ticket::READASSIGN))) {
Dropdown::showYesNo("show_jobs_at_login", $data["show_jobs_at_login"]);
} else {
echo Dropdown::getYesNo(0);
}
echo " </td></tr>";
echo "<tr class='tab_bg_2'><td>" . __('Private tasks by default') . "</td><td>";
Dropdown::showYesNo("task_private", $data["task_private"]);
echo "</td><td> " . __('Request sources by default') . "</td><td>";
RequestType::dropdown(array('value' => $data["default_requesttypes_id"], 'name' => "default_requesttypes_id"));
echo "</td></tr>";
echo "<tr class='tab_bg_2'><td>" . __('Tasks state by default') . "</td><td>";
Planning::dropdownState("task_state", $data["task_state"]);
echo "</td><td colspan='2'> </td></tr>";
echo "<tr class='tab_bg_2'><td>" . __('Pre-select me as a technician when creating a ticket') . "</td><td>";
if (!$userpref || Session::haveRight('ticket', Ticket::OWN)) {
Dropdown::showYesNo("set_default_tech", $data["set_default_tech"]);
} else {
echo Dropdown::getYesNo(0);
}
echo "</td><td>" . __('Automatically refresh the list of tickets (minutes)') . "</td><td>";
Dropdown::showNumber('refresh_ticket_list', array('value' => $data["refresh_ticket_list"], 'min' => 1, 'max' => 30, 'step' => 1, 'toadd' => array(0 => __('Never'))));
echo "</td>";
echo "</tr>";
echo "<tr class='tab_bg_2'>";
echo "<td>" . __('Priority colors') . "</td>";
echo "<td colspan='3'>";
echo "<table><tr>";
echo "<td>1 ";
Html::showColorField('priority_1', array('value' => $data["priority_1"]));
echo "</td>";
echo "<td>2 ";
Html::showColorField('priority_2', array('value' => $data["priority_2"]));
echo "</td>";
echo "<td>3 ";
Html::showColorField('priority_3', array('value' => $data["priority_3"]));
echo "</td>";
echo "<td>4 ";
Html::showColorField('priority_4', array('value' => $data["priority_4"]));
echo "</td>";
echo "<td>5 ";
Html::showColorField('priority_5', array('value' => $data["priority_5"]));
echo "</td>";
echo "<td>6 ";
Html::showColorField('priority_6', array('value' => $data["priority_6"]));
echo "</td>";
echo "</tr></table>";
echo "</td></tr>";
}
// Only for user
if (array_key_exists('personal_token', $data)) {
echo "<tr class='tab_bg_1'><th colspan='4'>" . __('Remote access key') . "</th></tr>";
echo "<tr class='tab_bg_1'><td>" . __('Remote access key');
if (!empty($data["personal_token"])) {
//TRANS: %s is the generation date
echo "<br>" . sprintf(__('generated on %s'), Html::convDateTime($data["personal_token_date"]));
}
echo "</td><td colspan='3'>";
echo "<input type='checkbox' name='_reset_personal_token'> " . __('Regenerate');
echo "</td></tr>";
}
echo "<tr><th colspan='4'>" . __('Due date progression') . "</th></tr>";
echo "<tr class='tab_bg_1'>" . "<td>" . __('OK state color') . "</td>";
echo "<td>";
Html::showColorField('duedateok_color', array('value' => $data["duedateok_color"]));
echo "</td><td colspan='2'> </td></tr>";
echo "<tr class='tab_bg_1'>";
echo "<td>" . __('Warning state color') . "</td>";
echo "<td>";
Html::showColorField('duedatewarning_color', array('value' => $data["duedatewarning_color"]));
echo "</td>";
echo "<td>" . __('Warning state threshold') . "</td>";
echo "<td>";
Dropdown::showNumber("duedatewarning_less", array('value' => $data['duedatewarning_less']));
$elements = array('%' => '%', 'hours' => _n('Hour', 'Hours', Session::getPluralNumber()), 'days' => _n('Day', 'Days', Session::getPluralNumber()));
echo " ";
Dropdown::showFromArray("duedatewarning_unit", $elements, array('value' => $data['duedatewarning_unit']));
echo "</td></tr>";
echo "<tr class='tab_bg_1'>" . "<td>" . __('Critical state color') . "</td>";
echo "<td>";
Html::showColorField('duedatecritical_color', array('value' => $data["duedatecritical_color"]));
echo "</td>";
echo "<td>" . __('Critical state threshold') . "</td>";
echo "<td>";
Dropdown::showNumber("duedatecritical_less", array('value' => $data['duedatecritical_less']));
echo " ";
$elements = array('%' => '%', 'hours' => _n('Hour', 'Hours', Session::getPluralNumber()), 'days' => _n('Day', 'Days', Session::getPluralNumber()));
Dropdown::showFromArray("duedatecritical_unit", $elements, array('value' => $data['duedatecritical_unit']));
echo "</td></tr>";
echo "<tr class='tab_bg_2'>";
echo "<td colspan='4' class='center'>";
echo "<input type='submit' name='update' class='submit' value=\"" . _sx('button', 'Save') . "\">";
echo "</td></tr>";
echo "</table></div>";
Html::closeForm();
}
/** form for Followup
*
*@param $ID integer : Id of the followup
*@param $options array of possible options:
* - ticket Object : the ticket
**/
function showForm($ID, $options = array())
{
global $DB, $CFG_GLPI;
if (isset($options['parent']) && !empty($options['parent'])) {
$ticket = $options['parent'];
}
if ($ID > 0) {
$this->check($ID, 'r');
} else {
// Create item
$options['tickets_id'] = $ticket->getField('id');
$this->check(-1, 'w', $options);
}
$tech = Session::haveRight("global_add_followups", "1") || $ticket->isUser(CommonITILActor::ASSIGN, Session::getLoginUserID()) || isset($_SESSION["glpigroups"]) && $ticket->haveAGroup(CommonITILActor::ASSIGN, $_SESSION['glpigroups']);
if ($tech) {
$this->showFormHeader($options);
echo "<tr class='tab_bg_1'>";
echo "<td rowspan='3' class='middle right'>" . __('Description') . "</td>";
echo "<td class='center middle' rowspan='3'>";
echo "<textarea name='content' cols='50' rows='6'>" . $this->fields["content"] . "</textarea>";
if ($this->fields["date"]) {
echo "</td><td>" . __('Date') . "</td>";
echo "<td>" . Html::convDateTime($this->fields["date"]);
} else {
echo "</td><td colspan='2'> ";
}
echo "<input type='hidden' name='tickets_id' value='" . $this->fields["tickets_id"] . "'>";
echo "</td></tr>\n";
echo "<tr class='tab_bg_1'>";
echo "<td>" . __('Source of followup') . "</td><td>";
RequestType::dropdown(array('value' => $this->fields["requesttypes_id"]));
echo "</td></tr>\n";
echo "<tr class='tab_bg_1'>";
echo "<td>" . __('Private') . "</td><td>";
Dropdown::showYesNo('is_private', $this->fields["is_private"]);
echo "</td></tr>";
$this->showFormButtons($options);
} else {
$options['colspan'] = 1;
$this->showFormHeader($options);
echo "<tr class='tab_bg_1'>";
echo "<td class='middle right'>" . __('Description') . "</td>";
echo "<td class='center middle'>";
echo "<textarea name='content' cols='80' rows='6'>" . $this->fields["content"] . "</textarea>";
echo "<input type='hidden' name='tickets_id' value='" . $this->fields["tickets_id"] . "'>";
echo "<input type='hidden' name='requesttypes_id' value='" . RequestType::getDefault('helpdesk') . "'>";
echo "</td></tr>\n";
$this->showFormButtons($options);
}
return true;
}
/** form for Followup
*
*@param $ID integer : Id of the followup
*@param $options array of possible options:
* - ticket Object : the ticket
**/
function showForm($ID, $options = array())
{
global $DB, $CFG_GLPI;
if (isset($options['parent']) && !empty($options['parent'])) {
$ticket = $options['parent'];
}
if ($ID > 0) {
$this->check($ID, READ);
} else {
// Create item
$options['tickets_id'] = $ticket->getField('id');
$this->check(-1, CREATE, $options);
}
$tech = Session::haveRight(self::$rightname, self::ADDALLTICKET) || $ticket->isUser(CommonITILActor::ASSIGN, Session::getLoginUserID()) || isset($_SESSION["glpigroups"]) && $ticket->haveAGroup(CommonITILActor::ASSIGN, $_SESSION['glpigroups']);
$requester = $ticket->isUser(CommonITILActor::REQUESTER, Session::getLoginUserID()) || isset($_SESSION["glpigroups"]) && $ticket->haveAGroup(CommonITILActor::REQUESTER, $_SESSION['glpigroups']);
$reopen_case = false;
if ($this->isNewID($ID)) {
if (in_array($ticket->fields["status"], $ticket->getClosedStatusArray()) && $ticket->isAllowedStatus($ticket->fields['status'], Ticket::INCOMING)) {
$reopen_case = true;
echo "<div class='center b'>" . __('If you want to reopen the ticket, you must specify a reason') . "</div>";
}
// the reqester triggers the reopening on close/solve/waiting status
if ($requester && in_array($ticket->fields['status'], Ticket::getReopenableStatusArray())) {
$reopen_case = true;
}
}
if ($tech) {
$this->showFormHeader($options);
$rand = mt_rand();
echo "<tr class='tab_bg_1'>";
echo "<td rowspan='3'>" . __('Description') . "</td>";
echo "<td rowspan='3' style='width:60%'>";
echo "<textarea id='content{$rand}' name='content' style='width: 95%; height: 120px'>";
echo $this->fields["content"];
echo "</textarea>";
echo Html::scriptBlock("\$(document).ready(function() { \$('#content{$rand}').autogrow(); });");
if ($this->fields["date"]) {
echo "</td><td>" . __('Date') . "</td>";
echo "<td>" . Html::convDateTime($this->fields["date"]);
} else {
echo "</td><td colspan='2'> ";
}
echo "<input type='hidden' name='tickets_id' value='" . $this->fields["tickets_id"] . "'>";
// Reopen case
if ($reopen_case) {
echo "<input type='hidden' name='add_reopen' value='1'>";
}
echo "</td></tr>\n";
echo "<tr class='tab_bg_1'>";
echo "<td>" . __('Source of followup') . "</td><td>";
RequestType::dropdown(array('value' => $this->fields["requesttypes_id"], 'condition' => 'is_active =1 AND is_ticketfollowup = 1'));
echo "</td></tr>\n";
echo "<tr class='tab_bg_1'>";
echo "<td>" . __('Private') . "</td><td>";
Dropdown::showYesNo('is_private', $this->fields["is_private"]);
echo "</td></tr>";
if ($ID <= 0) {
Document_Item::showSimpleAddForItem($this);
}
$this->showFormButtons($options);
} else {
$options['colspan'] = 1;
$this->showFormHeader($options);
echo "<tr class='tab_bg_1'>";
echo "<td class='middle right'>" . __('Description') . "</td>";
echo "<td class='center middle'>";
echo "<textarea name='content' cols='80' rows='6'>" . $this->fields["content"] . "</textarea>";
echo "<input type='hidden' name='tickets_id' value='" . $this->fields["tickets_id"] . "'>";
echo "<input type='hidden' name='requesttypes_id' value='" . RequestType::getDefault('followup') . "'>";
// Reopen case
if ($reopen_case) {
echo "<input type='hidden' name='add_reopen' value='1'>";
}
echo "</td></tr>\n";
if ($ID <= 0) {
Document_Item::showSimpleAddForItem($ticket);
}
$this->showFormButtons($options);
}
return true;
}
/**
* Print the config form for default user prefs
*
* @param $data array containing datas
* (CFG_GLPI for global config / glpi_users fields for user prefs)
*
* @return Nothing (display)
**/
function showFormUserPrefs($data = array())
{
global $DB, $CFG_GLPI;
$oncentral = $_SESSION["glpiactiveprofile"]["interface"] == "central";
$userpref = false;
$url = Toolbox::getItemTypeFormURL(__CLASS__);
if (array_key_exists('last_login', $data)) {
$userpref = true;
if ($data["id"] === Session::getLoginUserID()) {
$url = $CFG_GLPI['root_doc'] . "/front/preference.php";
} else {
$url = $CFG_GLPI['root_doc'] . "/front/user.form.php";
}
}
echo "<form name='form' action='{$url}' method='post'>";
echo "<div class='center' id='tabsbody'>";
echo "<input type='hidden' name='id' value='" . $data["id"] . "'>";
echo "<table class='tab_cadre_fixe'>";
echo "<tr><th colspan='4'>" . __('Personalization') . "</th></tr>";
echo "<tr class='tab_bg_2'>";
echo "<td>" . ($userpref ? __('Language') : __('Default language')) . "</td>";
echo "<td>";
if (Session::haveRight("config", "w") || !GLPI_DEMO_MODE) {
Dropdown::showLanguages("language", array('value' => $data["language"]));
} else {
echo " ";
}
echo "<td>" . __('Date format') . "</td>";
echo "<td>";
$date_formats = array(0 => __('YYYY-MM-DD'), 1 => __('DD-MM-YYYY'), 2 => __('MM-DD-YYYY'));
Dropdown::showFromArray('date_format', $date_formats, array('value' => $data["date_format"]));
echo "</td></tr>";
echo "<tr class='tab_bg_2'>";
echo "<td>" . __('Results to display by page') . "</td><td>";
// Limit using global config
Dropdown::showInteger('list_limit', $data['list_limit'] < $CFG_GLPI['list_limit_max'] ? $data['list_limit'] : $CFG_GLPI['list_limit_max'], 5, $CFG_GLPI['list_limit_max'], 5);
echo "</td>";
echo "<td>" . __('Number format') . "</td>";
$values = array(0 => '1 234.56', 1 => '1,234.56', 2 => '1 234,56');
echo "<td>";
Dropdown::showFromArray('number_format', $values, array('value' => $data["number_format"]));
echo "</td></tr>";
echo "<tr class='tab_bg_2'>";
if ($oncentral) {
echo "<td>" . __('Default characters limit in dropdowns') . "</td><td>";
Dropdown::showInteger('dropdown_chars_limit', $data["dropdown_chars_limit"], 20, 100);
echo "</td>";
} else {
echo "<td colspan='2'> </td>";
}
echo "<td>" . __('Display order of surnames firstnames') . "</td><td>";
$values = array(User::REALNAME_BEFORE => __('Surname, First name'), User::FIRSTNAME_BEFORE => __('First name, Surname'));
Dropdown::showFromArray('names_format', $values, array('value' => $data["names_format"]));
echo "</td></tr>";
echo "<tr class='tab_bg_2'>";
if ($oncentral) {
echo "<td>" . __('Display the complete name in tree dropdowns') . "</td><td>";
Dropdown::showYesNo('use_flat_dropdowntree', $data["use_flat_dropdowntree"]);
echo "</td>";
} else {
echo "<td colspan='2'> </td>";
}
if (!$userpref || $CFG_GLPI['show_count_on_tabs'] != -1) {
echo "<td>" . __('Display counts in tabs') . "</td><td>";
$values = array(0 => __('No'), 1 => __('Yes'));
if (!$userpref) {
$values[-1] = __('Never');
}
Dropdown::showFromArray('show_count_on_tabs', $values, array('value' => $data["show_count_on_tabs"]));
echo "</td>";
} else {
echo "<td colspan='2'> </td>";
}
echo "</tr>";
echo "<tr class='tab_bg_2'>";
if ($oncentral) {
echo "<td>" . __('Show GLPI ID') . "</td><td>";
Dropdown::showYesNo("is_ids_visible", $data["is_ids_visible"]);
echo "</td>";
} else {
echo "<td colspan='2'></td>";
}
echo "<td>" . __('CSV delimiter') . "</td><td>";
$values = array(';' => ';', ',' => ',');
Dropdown::showFromArray('csv_delimiter', $values, array('value' => $data["csv_delimiter"]));
echo "</td></tr>";
echo "<tr class='tab_bg_2'>";
echo "<td>" . __('Notifications for my changes') . "</td><td>";
Dropdown::showYesNo("notification_to_myself", $data["notification_to_myself"]);
echo "</td>";
if ($oncentral) {
echo "<td>" . __('Results to display on home page') . "</td><td>";
Dropdown::showInteger('display_count_on_home', $data['display_count_on_home'], 0, 30);
echo "</td>";
} else {
echo "<td colspan='2'> </td>";
}
echo "</tr>";
if ($oncentral) {
echo "<tr class='tab_bg_1'><th colspan='4'>" . __('Assistance') . "</th></tr>";
echo "<tr class='tab_bg_2'>";
echo "<td>" . __('Private followups by default') . "</td><td>";
Dropdown::showYesNo("followup_private", $data["followup_private"]);
echo "</td><td> " . __('Show new tickets on the home page') . "</td><td>";
Dropdown::showYesNo("show_jobs_at_login", $data["show_jobs_at_login"]);
echo " </td></tr>";
echo "<tr class='tab_bg_2'><td>" . __('Private tasks by default') . "</td><td>";
Dropdown::showYesNo("task_private", $data["task_private"]);
echo "</td><td> " . __('Request sources by default') . "</td><td>";
RequestType::dropdown(array('value' => $data["default_requesttypes_id"], 'name' => "default_requesttypes_id"));
echo "</td></tr>";
echo "<tr class='tab_bg_2'><td>" . __('Pre-select me as a technician when creating a ticket') . "</td><td>";
if (!$userpref || Session::haveRight('own_ticket', 1)) {
Dropdown::showYesNo("set_default_tech", $data["set_default_tech"]);
} else {
echo Dropdown::getYesNo(0);
}
echo "</td><td>" . __('Automatically refresh the list of tickets (minutes)') . "</td><td>";
Dropdown::showInteger('refresh_ticket_list', $data["refresh_ticket_list"], 1, 30, 1, array(0 => __('Never')));
echo "</td>";
echo "</tr>";
echo "<tr class='tab_bg_2'>";
echo "<td>" . __('Priority colors') . "</td>";
echo "<td colspan='3'>";
echo "<table><tr>";
echo "<td bgcolor='" . $data["priority_1"] . "'>1 ";
echo "<input type='text' name='priority_1' size='7' value='" . $data["priority_1"] . "'></td>";
echo "<td bgcolor='" . $data["priority_2"] . "'>2 ";
echo "<input type='text' name='priority_2' size='7' value='" . $data["priority_2"] . "'></td>";
echo "<td bgcolor='" . $data["priority_3"] . "'>3 ";
echo "<input type='text' name='priority_3' size='7' value='" . $data["priority_3"] . "'></td>";
echo "<td bgcolor='" . $data["priority_4"] . "'>4 ";
echo "<input type='text' name='priority_4' size='7' value='" . $data["priority_4"] . "'></td>";
echo "<td bgcolor='" . $data["priority_5"] . "'>5 ";
echo "<input type='text' name='priority_5' size='7' value='" . $data["priority_5"] . "'></td>";
echo "<td bgcolor='" . $data["priority_6"] . "'>6 ";
echo "<input type='text' name='priority_6' size='7' value='" . $data["priority_6"] . "'></td>";
echo "</tr></table>";
echo "</td></tr>";
echo "<tr class='tab_bg_1'>" . "<th colspan='4'>" . _n('Software category', 'Software categories', 2) . "</th></tr>";
echo "<tr class='tab_bg_2'>";
echo "<td>" . __('Unfold the software belonging to a category') . "</td><td>";
Dropdown::showYesNo("is_categorized_soft_expanded", $data["is_categorized_soft_expanded"]);
echo "</td><td>" . __('Unfold the software without category') . "</td><td>";
Dropdown::showYesNo("is_not_categorized_soft_expanded", $data["is_not_categorized_soft_expanded"]);
echo "</td></tr>";
}
// Only for user
if (array_key_exists('personal_token', $data)) {
echo "<tr class='tab_bg_1'><th colspan='4'>" . __('Remote access key') . "</th></tr>";
echo "<tr class='tab_bg_1'><td>" . __('Remote access key');
if (!empty($data["personal_token"])) {
//TRANS: %s is the generation date
echo "<br>" . sprintf(__('generated on %s'), Html::convDateTime($data["personal_token_date"]));
}
echo "</td><td colspan='3'>";
echo "<input type='checkbox' name='_reset_personal_token'> " . __('Regenerate');
echo "</td></tr>";
}
echo "<tr><th colspan='4'>" . __('Due date progression') . "</th></tr>";
echo "<tr class='tab_bg_1'>" . "<td>" . __('OK state color') . "</td>";
echo "<td bgcolor='" . $data['duedateok_color'] . "'>";
echo "<input name='duedateok_color' size='7' value='" . $data['duedateok_color'] . "'\n type='text'>";
echo "</td><td colspan='2'> </td></tr>";
echo "<tr class='tab_bg_1'>";
echo "<td>" . __('Warning state color') . "</td>";
echo "<td bgcolor='" . $data['duedatewarning_color'] . "'>";
echo "<input name='duedatewarning_color' size='7' value='" . $data['duedatewarning_color'] . "'\n type='text'>";
echo "</td>";
echo "<td>" . __('Warning state threshold') . "</td>";
echo "<td>";
Dropdown::showNumber("duedatewarning_less", array('value' => $data['duedatewarning_less']));
$elements = array('%' => '%', 'hours' => _n('Hour', 'Hours', 2), 'days' => _n('Day', 'Days', 2));
echo " ";
Dropdown::showFromArray("duedatewarning_unit", $elements, array('value' => $data['duedatewarning_unit']));
echo "</td></tr>";
echo "<tr class='tab_bg_1'>" . "<td>" . __('Critical state color') . "</td>";
echo "<td bgcolor='" . $data['duedatecritical_color'] . "'>";
echo "<input name='duedatecritical_color' size='7' value='" . $data['duedatecritical_color'] . "'\n type='text'>";
echo "</td>";
echo "<td>" . __('Critical state threshold') . "</td>";
echo "<td>";
Dropdown::showNumber("duedatecritical_less", array('value' => $data['duedatecritical_less']));
echo " ";
$elements = array('%' => '%', 'hours' => _n('Hour', 'Hours', 2), 'days' => _n('Day', 'Days', 2));
Dropdown::showFromArray("duedatecritical_unit", $elements, array('value' => $data['duedatecritical_unit']));
echo "</td></tr>";
echo "<tr class='tab_bg_2'>";
echo "<td colspan='4' class='center'>";
echo "<input type='submit' name='update' class='submit' value=\"" . _sx('button', 'Save') . "\">";
echo "</td></tr>";
echo "</table></div>";
Html::closeForm();
}
