static function postAddCloseTicket($item)
{
if (!is_array($item->input) || !count($item->input)) {
// Already cancel by another plugin
return false;
}
$ticket = new Ticket();
if (isset($_POST['solution'])) {
$item->input['solution'] = str_replace(array('\\r\\n', '\\r', '\\n'), '', $_POST['solution']);
}
// Get allowed status
$config = new PluginMoreticketConfig();
$solution_status = array_keys(json_decode($config->solutionStatus(), true));
if (isset($item->input['id'])) {
if (isset($item->input['status']) && isset($_POST['solutiontypes_id']) && isset($_POST['solution']) && in_array($item->input['status'], $solution_status)) {
if (self::checkMandatory($_POST)) {
// Then we add tickets informations
$ticket->update(array('id' => $item->input['id'], 'solutiontypes_id' => $_POST['solutiontypes_id'], 'solution' => $_POST['solution']));
unset($_SESSION['glpi_plugin_moreticket_close']);
} else {
//$item->input = array();
$_SESSION['saveInput'][$item->getType()] = $item->input;
$item->input = array();
}
}
}
return true;
}
LICENSE
This file is part of Moreticket.
Moreticket is free software; you can redistribute it and/or modify
it under the terms of the GNU General Public License as published by
the Free Software Foundation; either version 2 of the License, or
(at your option) any later version.
Moreticket is distributed in the hope that it will be useful,
but WITHOUT ANY WARRANTY; without even the implied warranty of
MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with Moreticket. If not, see <http://www.gnu.org/licenses/>.
--------------------------------------------------------------------------
*/
define('GLPI_ROOT', '../../..');
include GLPI_ROOT . "/inc/includes.php";
//change mimetype
header("Content-type: application/javascript");
//not executed in self-service interface & right verification
if ($_SESSION['glpiactiveprofile']['interface'] == "central") {
$config = new PluginMoreticketConfig();
$use_waiting = $config->useWaiting();
$use_solution = $config->useSolution();
$solution_status = $config->solutionStatus();
$params = array('root_doc' => $CFG_GLPI['root_doc'], 'waiting' => CommonITILObject::WAITING, 'closed' => CommonITILObject::CLOSED, 'use_waiting' => $use_waiting, 'use_solution' => $use_solution, 'solution_status' => $solution_status);
echo "moreticket(" . json_encode($params) . ");";
}