$question_name = "question_" . $question_id;
$answer_name = "answer_" . $question_id;
if (array_key_exists($question_name, $question)) {
if (empty($question[$question_name])) {
$ticket['content'] = str_replace("##{$question_name}##", " ", $ticket['content']);
$ticket['content'] = str_replace("##{$answer_name}##", " ", $ticket['content']);
} else {
$ticket['content'] = str_replace("##{$question_name}##", $question_value['name'], $ticket['content']);
$ticket['content'] = str_replace("##{$answer_name}##", $question[$question_name], $ticket['content']);
}
$ticket['name'] = str_replace("##{$question_name}##", $question_value['name'], $ticket['name']);
$ticket['name'] = str_replace("##{$answer_name}##", $question[$question_name], $ticket['name']);
}
}
$ticket['content'] = str_replace('##FULLFORM##', getFullForm($questions, $question, $ticket['content']), $ticket['content']);
$ticket['content'] = PluginFormcreatorQuestion::protectData($ticket['content']);
//modif yt pour prendre en compte valeurs prédéfinies du gabarit**********;
$query = "SELECT `tickettemplates_id_incident`,`tickettemplates_id_demand` FROM `glpi_itilcategories` WHERE ID= " . $ticket['itilcategories_id'];
$res = $DB->query($query);
$tickettemplates_id_demand = $DB->result($res, 0, "tickettemplates_id_demand");
$tickettemplates_id_incident = $DB->result($res, 0, "tickettemplates_id_incident");
switch ($target_value['type']) {
case "1":
// formulaire par defaut pour les incidents de la catégorie;
$template_id = $tickettemplates_id_incident;
break;
case "2":
// formulaire par defaut pour les demandes de la catégorie;
$template_id = $tickettemplates_id_demand;
break;
default:
