/**
* Bounce message to sender.
*
* @param object $message parsed message structure.
* @param array array(ERROR_CODE, ERROR_STRING) of error to bounce
* @return void
*/
public function bounceMessage($message, $error)
{
// open text template
$tpl = new Template_Helper();
$tpl->setTemplate('notifications/bounced_email.tpl.text');
$tpl->assign(array('error_code' => $error[0], 'error_message' => $error[1], 'date' => $message->date, 'subject' => Mime_Helper::fixEncoding($message->subject), 'from' => Mime_Helper::fixEncoding($message->fromaddress), 'to' => Mime_Helper::fixEncoding($message->toaddress), 'cc' => Mime_Helper::fixEncoding(@$message->ccaddress)));
$sender_email = Mail_Helper::getEmailAddress($message->fromaddress);
$usr_id = User::getUserIDByEmail($sender_email);
// change the current locale
if ($usr_id) {
Language::set(User::getLang($usr_id));
}
$text_message = $tpl->getTemplateContents();
// send email (use PEAR's classes)
$mail = new Mail_Helper();
$mail->setTextBody($text_message);
$setup = $mail->getSMTPSettings();
$mail->send($setup['from'], $sender_email, APP_SHORT_NAME . ': ' . ev_gettext('Postmaster notify: see transcript for details'));
if ($usr_id) {
Language::restore();
}
}
/**
* Connects to the SMTP server and sends the queued message.
*
* @param string $recipient The recipient of this message
* @param string $text_headers The full headers of this message
* @param string $body The full body of this message
* @param string $status The status of this message
* @return true, or a PEAR_Error object
*/
private function _sendEmail($recipient, $text_headers, &$body, $status)
{
$header_names = Mime_Helper::getHeaderNames($text_headers);
$_headers = self::_getHeaders($text_headers, $body);
$headers = array();
foreach ($_headers as $lowercase_name => $value) {
// need to remove the quotes to avoid a parsing problem
// on senders that have extended characters in the first
// or last words in their sender name
if ($lowercase_name == 'from') {
$value = Mime_Helper::removeQuotes($value);
}
$value = Mime_Helper::encode($value);
// add the quotes back
if ($lowercase_name == 'from') {
$value = Mime_Helper::quoteSender($value);
}
$headers[$header_names[$lowercase_name]] = $value;
}
// remove any Reply-To:/Return-Path: values from outgoing messages
unset($headers['Reply-To']);
unset($headers['Return-Path']);
// mutt sucks, so let's remove the broken Mime-Version header and add the proper one
if (in_array('Mime-Version', array_keys($headers))) {
unset($headers['Mime-Version']);
$headers['MIME-Version'] = '1.0';
}
$mail = Mail::factory('smtp', Mail_Helper::getSMTPSettings());
$res = $mail->send($recipient, $headers, $body);
if (Misc::isError($res)) {
// special handling of errors when the mail server is down
$msg = $res->getMessage();
$cant_notify = $status == 'error' || strstr($msg, 'unable to connect to smtp server') || stristr($msg, 'Failed to connect to') !== false;
Error_Handler::logError(array($msg, $res->getDebugInfo()), __FILE__, __LINE__, !$cant_notify);
return $res;
}
return true;
}
/**
* Method used to send an alert to a set of email addresses when
* a reminder action was triggered, but no action was really
* taken because no recipients could be found.
*
* @param integer $issue_id The issue ID
* @param string $type Which reminder are we trying to send, email or sms
* @param array $reminder The reminder details
* @param array $action The action details
* @return void
*/
private function _recordNoRecipientError($issue_id, $type, $reminder, $action, $data, $conditions)
{
$to = Reminder::_getReminderAlertAddresses();
if (count($to) > 0) {
$tpl = new Template_Helper();
$tpl->setTemplate('reminders/alert_no_recipients.tpl.text');
$tpl->assign(array('type' => $type, 'data' => $data, 'reminder' => $reminder, 'action' => $action, 'conditions' => $conditions, 'has_customer_integration' => CRM::hasCustomerIntegration(Issue::getProjectID($issue_id))));
$text_message = $tpl->getTemplateContents();
foreach ($to as $address) {
// send email (use PEAR's classes)
$mail = new Mail_Helper();
$mail->setTextBody($text_message);
$setup = $mail->getSMTPSettings();
// TRANSLATORS: %1 = issue_id, %2 - rma_title
$subject = ev_gettext('[#%1$s] Reminder Not Triggered: [#%2$s]', $issue_id, $action['rma_title']);
$mail->send($setup['from'], $address, $subject, 0, $issue_id);
}
}
}
/**
* Connects to the SMTP server and sends the queued message.
*
* @param string $recipient The recipient of this message
* @param string $text_headers The full headers of this message
* @param string $body The full body of this message
* @param string $status The status of this message
* @return true, or a PEAR_Error object
*/
private function _sendEmail($recipient, $text_headers, &$body, $status)
{
$header_names = Mime_Helper::getHeaderNames($text_headers);
$_headers = self::_getHeaders($text_headers, $body);
$headers = array();
foreach ($_headers as $lowercase_name => $value) {
// need to remove the quotes to avoid a parsing problem
// on senders that have extended characters in the first
// or last words in their sender name
if ($lowercase_name == 'from') {
$value = Mime_Helper::removeQuotes($value);
}
$value = Mime_Helper::encode($value);
// add the quotes back
if ($lowercase_name == 'from') {
$value = Mime_Helper::quoteSender($value);
}
$headers[$header_names[$lowercase_name]] = $value;
}
// remove any Reply-To:/Return-Path: values from outgoing messages
unset($headers['Reply-To']);
unset($headers['Return-Path']);
// mutt sucks, so let's remove the broken Mime-Version header and add the proper one
if (in_array('Mime-Version', array_keys($headers))) {
unset($headers['Mime-Version']);
$headers['MIME-Version'] = '1.0';
}
$mail = Mail::factory('smtp', Mail_Helper::getSMTPSettings());
$res = $mail->send($recipient, $headers, $body);
if (Misc::isError($res)) {
Logger::app()->error($res->getMessage(), array('debug' => $res->getDebugInfo()));
return $res;
}
return true;
}
/**
* Method used to send the account details of an user.
*
* @param integer $usr_id The user ID
* @return void
*/
public function notifyAccountDetails($usr_id)
{
$info = User::getDetails($usr_id);
$info['projects'] = Project::getAssocList($usr_id, true, true);
// open text template
$tpl = new Template_Helper();
$tpl->setTemplate('notifications/account_details.tpl.text');
$tpl->assign(array('app_title' => Misc::getToolCaption(), 'user' => $info));
Language::set(User::getLang($usr_id));
$text_message = $tpl->getTemplateContents();
// send email (use PEAR's classes)
$mail = new Mail_Helper();
$mail->setTextBody($text_message);
$setup = $mail->getSMTPSettings();
$to = $mail->getFormattedName($info['usr_full_name'], $info['usr_email']);
// TRANSLATORS: %s = APP_SHORT_NAME
$subject = ev_gettext('%s: Your User Account Details', APP_SHORT_NAME);
$mail->send($setup['from'], $to, $subject);
Language::restore();
}