function OutputRow(&$row)
{
if (empty($this->parser)) {
$this->parser = new FSSParser();
}
$row->customfields = $this->customfields;
if (!property_exists($this->parser, "priorities")) {
$this->parser->priorities = $this->get('priorities');
}
if (empty($this->db_time)) {
$this->getDBTime();
}
$this->parser->userid = $this->userid;
$this->parser->db_time = $this->db_time;
/*if ($this->layoutpreview)
{
$this->parser->Load('preview',0);
} else {*/
$this->parser->Load(FSS_Settings::get('support_user_template'), 0);
//}
$this->parser->customfields = $this->customfields;
FSSParserTicket::forUser($this->parser, $row);
if ($this->cst) {
if ($this->cst->is_closed) {
$this->parser->SetVar('view', 'closed');
}
if ($this->cst->def_archive) {
$this->parser->SetVar('view', 'archived');
}
}
echo $this->parser->Parse();
}
static function ParseSig($text, $ticket, $bbcode = true)
{
if (!is_object($ticket)) {
echo "CALLING PARSESIG WITHOUT TICKET OBJECT!";
exit;
}
$parser = new FSSParser();
$parser->template = $text;
$parser->Clear();
FSSParserTicket::core($parser, $ticket);
$user = JFactory::getUser();
$parser->SetVar('handlername', $user->name);
$parser->SetVar('handlerusername', $user->username);
$parser->SetVar('handleremail', $user->email);
$text = $parser->Parse();
if ($bbcode) {
return FSS_Helper::ParseBBCode($text);
}
return $text;
}
function getTitle()
{
return FSSParserTicket::parseTitle($this->title, $this->id);
}
function listRow(&$row)
{
if (empty($this->parser)) {
$this->parser = new FSSParser();
}
if (!property_exists($this->parser, "priorities")) {
$this->parser->priorities = $this->get('priorities');
}
if (empty($this->db_time)) {
$this->getDBTime();
}
if ($this->layoutpreview) {
$this->parser->Load('preview', 0);
} else {
$this->parser->Load(FSS_Settings::get('support_list_template'), 0);
}
FSSParserTicket::forAdmin($this->parser, $row, $this->customfields);
$this->setupParserView();
$session = JFactory::getSession();
if ($this->merge) {
if ($this->merge == "related") {
$link = FSSRoute::_('index.php?option=com_fss&view=admin_support&task=merge.related&source_id=' . $session->get('merge_ticket_id') . '&dest_id=' . $row->id, false);
if ($row->id != $session->get('merge_ticket_id')) {
$this->parser->SetVar('mergebutton', "<a href='{$link}' class='btn btn-default btn-small'>" . JText::_('ADD_RELATED') . "</a>");
}
} else {
if ($this->merge == "into") {
$link = FSSRoute::_('index.php?option=com_fss&view=admin_support&task=merge.merge&source_id=' . $session->get('merge_ticket_id') . '&dest_id=' . $row->id, false);
} else {
$link = FSSRoute::_('index.php?option=com_fss&view=admin_support&task=merge.merge&source_id=' . $row->id . '&dest_id=' . $session->get('merge_ticket_id'), false);
}
if ($row->id != $session->get('merge_ticket_id') && $row->merged == 0) {
$this->parser->SetVar('mergebutton', "<a href='{$link}' class='btn btn-default btn-small'>" . JText::_('TICKET_MERGE') . "</a>");
}
}
}
echo $this->parser->Parse();
}