$inc = 'ticket-edit.inc.php';
} elseif ($_REQUEST['a'] == 'print' && !$ticket->pdfExport($_REQUEST['psize'], $_REQUEST['notes'])) {
$errors['err'] = 'Internal error: Unable to export the ticket to PDF for print.';
}
} else {
$inc = 'tickets.inc.php';
if ($_REQUEST['a'] == 'open' && $thisstaff->canCreateTickets()) {
$inc = 'ticket-open.inc.php';
} elseif ($_REQUEST['a'] == 'export') {
require_once INCLUDE_DIR . 'class.export.php';
$ts = strftime('%Y%m%d');
if (!($token = $_REQUEST['h'])) {
$errors['err'] = 'Query token required';
} elseif (!($query = $_SESSION['search_' . $token])) {
$errors['err'] = 'Query token not found';
} elseif (!Export::saveTickets($query, "tickets-{$ts}.csv", 'csv')) {
$errors['err'] = 'Internal error: Unable to dump query results';
}
}
//Clear active submenu on search with no status
if ($_REQUEST['a'] == 'search' && !$_REQUEST['status']) {
$nav->setActiveSubMenu(-1);
}
//set refresh rate if the user has it configured
if (!$_POST && $_REQUEST['a'] != 'search' && ($min = $thisstaff->getRefreshRate())) {
$ost->addExtraHeader('<meta http-equiv="refresh" content="' . $min * 60 . '" />');
}
}
require_once STAFFINC_DIR . 'header.inc.php';
require_once STAFFINC_DIR . $inc;
require_once STAFFINC_DIR . 'footer.inc.php';
