public static function getName($cid)
{
$record = ConsoleUser::findOrFail($cid);
$name = $record->name;
return $name;
}
public function post_guestreopenticket()
{
//Get our data
$ticketid = Input::get('ticketid');
$hash = Input::get('hash');
//Fetch our ticket
$ticket = Ticket::where('id', '=', $ticketid)->where('hash', '=', $hash)->first();
if (!empty($ticket)) {
//Reopen our ticket
$ticket->status = 1;
//Update our ticket
$ticket->save();
//Hell, let's just pull new replies in case something was updated
$status = '<span style="margin-right: 10px;" class="badge badge-success">OPEN</span>';
$response = '<div id="ticketreceived" data-tickethash="' . $ticket->hash . '" data-ticketid="' . $ticket->id . '" class="well"><div style="margin-top: 20px; margin-bottom: 40px;" class="row-fluid"><div style="border-bottom: 1px solid #e5e5e5;" class="span10 offset2"><h4>' . $status . ' ' . $ticket->subject . '</h4></div><div class="span2"><strong>' . $ticket->name . '</strong><br /><small>' . $ticket->created_at . '</small></div><div style="padding-top: 3px; padding-left: 3px; margin-left: 0px; border-left: 1px solid #e5e5e5;" class="span8">' . $ticket->description . '</div></div></div>';
//Get our replies
$replies = $ticket->replies()->get();
foreach ($replies as $reply) {
//Figure out if this is a staff reply
if ($reply->staff == 0) {
$author = '<strong>' . $ticket->name . '</strong>';
} else {
//Alright. It is a staff reply. Let's fetch the name of the auditor
$author = '<span class="label label-important"><i class="fa fa-bookmark fa-fw"></i>' . ConsoleUser::getName($reply->author) . '</span>';
}
$response .= '<div style="margin-top: 15px; margin-bottom: 15px;"><hr style="border-bottom: 0;" /></div><div class="well"><div style="margin-top: 20px; margin-bottom: 40px;" class="row-fluid"><div class="span2">' . $author . '<br /><small>' . $reply->created_at . '</small></div><div style="padding-top: 3px; padding-left: 3px; margin-left: 0px; border-left: 1px solid #e5e5e5;" class="span8">' . $reply->content . '</div></div></div>';
}
echo $response;
}
}
public function post_profilesave()
{
//Get our inputs
$name = Input::get('inputName');
$email = Input::get('inputEmail');
$ticketnotifications = Input::get('inputTicketNotifications');
//Start the validator
$validator = Validator::make(array('name' => $name, 'email' => $email, 'ticketnotifications' => $ticketnotifications), array('name' => 'required', 'email' => 'required|email', 'ticketnotifications' => 'required|in:0,1'));
if ($validator->fails()) {
return Redirect::route('consoleprofile')->withErrors($validator);
}
//Great validation passed. Now let's push these updates
$auditor = ConsoleUser::findOrFail(Auth::consoleuser()->get()->cid);
$auditor->name = $name;
$auditor->email = $email;
$auditor->ticketnotifications = $ticketnotifications;
//Save
$auditor->save();
//Redirect back with message
return Redirect::route('consoleprofile')->with('message', 'Profile Updated Successfully.');
}
