$hditem = new CHelpDeskItem();
$hditem->load($item_id);
$new_status = dPgetParam($_POST, 'item_status', 0);
if ($new_status != $hditem->item_status) {
$status_log_id = $hditem->log_status(11, $AppUI->_('changed from') . " \"" . $AppUI->_($ist[$hditem->item_status]) . "\" " . $AppUI->_('to') . " \"" . $AppUI->_($ist[$new_status]) . "\"");
$hditem->item_status = $new_status;
if ($msg = $hditem->store()) {
$AppUI->setMsg($msg, UI_MSG_ERROR);
$AppUI->redirect();
} else {
$hditem->notify(STATUS_LOG, $status_log_id);
}
}
//then create/update the task log
$obj = new CHDTaskLog();
if (!$obj->bind($_POST)) {
$AppUI->setMsg($obj->getError(), UI_MSG_ERROR);
$AppUI->redirect();
}
if ($obj->task_log_date) {
$date = new CDate($obj->task_log_date);
$obj->task_log_date = $date->format(FMT_DATETIME_MYSQL);
}
$AppUI->setMsg('Task Log');
$obj->task_log_costcode = $obj->task_log_costcode;
if ($msg = $obj->store()) {
$AppUI->setMsg($msg, UI_MSG_ERROR);
$AppUI->redirect();
} else {
$hditem->notify(TASK_LOG, $obj->task_log_id);
$AppUI->setMsg(@$_POST['task_log_id'] ? 'updated' : 'added', UI_MSG_OK, true);
$item_date = new CDate();
$idate = $item_date->format(FMT_DATETIME_MYSQL);
$hditem->item_created = $idate;
$hditem->item_updated = $udate;
} else {
$hditem->item_updated = $udate;
}
if ($msg = $hditem->store()) {
$AppUI->setMsg($msg, UI_MSG_ERROR);
} else {
if ($new_item) {
$status_log_id = $hditem->log_status(0, $AppUI->_('Created'), $new_item);
// Lets create a log for the item creation:
$obj = new CHDTaskLog();
$new_item_log = array('task_log_id' => 0, 'task_log_help_desk_id' => $hditem->item_id, 'task_log_creator' => $AppUI->user_id, 'task_log_name' => 'Item Created: ' . $_POST['item_title'], 'task_log_date' => $hditem->item_created, 'task_log_description' => $_POST['item_title'], 'task_log_hours' => $_POST['task_log_hours'], 'task_log_costcode' => $_POST['task_log_costcode']);
if (!$obj->bind($new_item_log)) {
$AppUI->setMsg($obj->getError(), UI_MSG_ERROR);
$AppUI->redirect();
}
if ($msg = $obj->store()) {
$AppUI->setMsg($msg, UI_MSG_ERROR);
$AppUI->redirect();
}
}
doWatchers(dPgetParam($_POST, 'watchers', 0), $hditem);
$AppUI->setMsg($new_item ? $AppUI->_('Help Desk Item') . ' ' . $AppUI->_('added') : $AppUI->_('Help Desk Item') . ' ' . $AppUI->_('updated'), UI_MSG_OK, true);
$AppUI->redirect('m=helpdesk&a=view&item_id=' . $hditem->item_id);
}
}
}
/**
