$time = $ticket->created_at;
$time = date_create($time);
date_add($time, date_interval_create_from_date_string($SlaPlan->grace_period));
echo date_format($time, 'd/m/Y H:i:s');
?>
>
<td><input type="checkbox" class="icheckbox_flat-blue" name="select_all[]" value="{{$ticket->id}}"/></td>
<?php
// collaborators
$collaborators = App\Model\helpdesk\Ticket\Ticket_Collaborator::where('ticket_id', '=', $ticket->id)->get();
$collab = count($collaborators);
// title
$title = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->first();
$string = strip_tags($title->title);
// check atatchments
$attachments = App\Model\helpdesk\Ticket\Ticket_attachments::where('thread_id', '=', $title->id)->first();
$attach = count($attachments);
if (strlen($string) > 40) {
$stringCut = substr($string, 0, 40);
$string = substr($stringCut, 0, strrpos($stringCut, ' ')) . ' ...';
}
$TicketData = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->max('id');
$TicketDatarow = App\Model\helpdesk\Ticket\Ticket_Thread::where('id', '=', $TicketData)->first();
$LastResponse = App\User::where('id', '=', $TicketDatarow->user_id)->first();
if ($LastResponse->role == "user") {
$rep = "#F39C12";
$username = $LastResponse->user_name;
} else {
$rep = "#000";
$username = $LastResponse->first_name . " " . $LastResponse->last_name;
if ($LastResponse->first_name == null || $LastResponse->last_name == null) {
<td>{!! $ticket_form_data->content !!}</td>
</tr>
@endforeach
</tbody></table>
</div>
@endif
@endif
<br/><br/>
<div class="timeline-footer" style="margin-bottom:-5px">
@if(!$conversation->is_internal)
<?php
Event::fire(new App\Events\Timeline($conversation, $role, $user));
?>
@endif
<?php
$attachments = App\Model\helpdesk\Ticket\Ticket_attachments::where('thread_id', '=', $conversation->id)->get();
$i = 0;
foreach ($attachments as $attachment) {
if ($attachment->poster == 'ATTACHMENT') {
$i++;
}
}
if ($i > 0) {
echo "<hr style='border-top: 1px dotted #FFFFFF;margin-top:0px;margin-bottom:0px;background-color:#8B8C90;'><h4 class='box-title'><b>" . $i . " </b> Attachments</h4>";
}
?>
<ul class='mailbox-attachments clearfix'>
<?php
foreach ($attachments as $attachment) {
$size = $attachment->size;
$units = array('B', 'KB', 'MB', 'GB', 'TB', 'PB', 'EB', 'ZB', 'YB');
