// it is for smtp mail sending if ($_SESSION["sess_smtpsettings"] == 1) { $var_smtpserver = $_SESSION["sess_smtpserver"]; $var_port = $_SESSION["sess_smtpport"]; SMTPMail($row["vDeptMail"], $var_email, $var_smtpserver, $var_port, $var_subject, $var_body, $vAttacharr); } else { $mime->send_mail(); } } else { $mailHeader = implode("|", $arr_header); /* * Mail sending will be done based on the time set by the staff * using cron to send the mail */ $attachment = $var_uploaded_files; $mailDataId = saveMailData($var_emailescalation, $var_fromMail, $mailHeader, $var_subject, $var_body, $sendAtSave, $actionLogId, $personalnotes, $attachment); /* * */ } //Send replay mail to user ends ****************** } //loop ends for mail } //if ends for mail } if ($sendat == '') { $replyMailStatus = "Y"; } else { $replyMailStatus = "N"; }
// it is for smtp mail sending if ($_SESSION["sess_smtpsettings"] == 1) { $var_smtpserver = $_SESSION["sess_smtpserver"]; $var_port = $_SESSION["sess_smtpport"]; SMTPMail($row["vDeptMail"], $var_email, $var_smtpserver, $var_port, $var_subject, $var_body, $vAttacharr, $var_cc); } else { $mime->send_mail(); } } else { $mailHeader = implode("|", $arr_header); /* * Mail sending will be done based on the time set by the staff * using cron to send the mail */ $attachment = $var_uploaded_files; $mailDataId = saveMailData($var_email, $row["vDeptMail"], $mailHeader, $var_subject, $var_body, $sendAtSave, $actionLogId, $personalnotes, $attachment); } //Send replay mail to user ends ****************** } //loop ends for mail } //if ends for mail } if ($sendat == '') { $replyMailStatus = "Y"; } else { $replyMailStatus = "N"; } //insert into reply table if ($var_hold == '' || $var_hold == 0) { $sql = "insert into sptbl_replies(nReplyId,nTicketId,nStaffId,vStaffLogin,";