echo $hesk_settings['debug_mode'] ? "<pre>User "" . $hesk_settings['pop3_user'] . "" logged in.</pre>\n" : '';
// Get number of messages and total size
if (($error = $pop3->Statistics($messages, $size)) == "") {
echo $hesk_settings['debug_mode'] ? "<pre>There are {$messages} messages in the mail box with a total of {$size} bytes.</pre>\n" : '';
// If we have any messages, process them
if ($messages > 0) {
// Connect to the database
hesk_dbConnect();
for ($message = 1; $message <= $messages; $message++) {
echo $hesk_settings['debug_mode'] ? "<pre>Parsing message {$message} of {$messages}.</pre>\n" : '';
$pop3->GetConnectionName($connection_name);
$message_file = 'pop3://' . $connection_name . '/' . $message;
// Parse the incoming email
$results = parser($message_file);
// Convert email into a ticket (or new reply)
if ($id = hesk_email2ticket($results, 1, $set_category, $set_priority)) {
echo $hesk_settings['debug_mode'] ? "<pre>Ticket {$id} created/updated.</pre>\n" : '';
} else {
echo $hesk_settings['debug_mode'] ? "<pre>Ticket NOT inserted - may be duplicate, blocked or an error.</pre>\n" : '';
}
// Queue message to be deleted on connection close
if (!$hesk_settings['pop3_keep']) {
$pop3->DeleteMessage($message);
}
echo $hesk_settings['debug_mode'] ? "<br /><br />\n\n" : '';
}
}
// Disconnect from the server - this also deletes queued messages
if ($error == "" && ($error = $pop3->Close()) == "") {
echo $hesk_settings['debug_mode'] ? "<pre>Disconnected from the POP3 server "" . $pop3->hostname . "".</pre>\n" : '';
}
* Using this code, in part or full, to create derivate work,
* new scripts or products is expressly forbidden. Obtain permission
* before redistributing this software over the Internet or in
* any other medium. In all cases copyright and header must remain intact.
* This Copyright is in full effect in any country that has International
* Trade Agreements with the United States of America or
* with the European Union.
* Removing any of the copyright notices without purchasing a license
* is expressly forbidden. To remove HESK copyright notice you must purchase
* a license for this script. For more information on how to obtain
* a license please visit the page below:
* https://www.hesk.com/buy.php
*******************************************************************************/
define('IN_SCRIPT', 1);
define('HESK_PATH', dirname(dirname(dirname(__FILE__))) . '/');
// Get required files and functions
require HESK_PATH . 'hesk_settings.inc.php';
require HESK_PATH . 'inc/common.inc.php';
// Is this feature enabled?
if (empty($hesk_settings['email_piping'])) {
die($hesklang['epd']);
}
// Email piping is enabled, get other required includes
require HESK_PATH . 'inc/pipe_functions.inc.php';
// Parse the incoming email
$results = parser();
// Convert email into a ticket (or new reply)
hesk_dbConnect();
hesk_email2ticket($results);
return NULL;
define('HESK_PATH', dirname(dirname(dirname(__FILE__))) . '/');
// Get required files and functions
require HESK_PATH . 'hesk_settings.inc.php';
require HESK_PATH . 'inc/common.inc.php';
//============================================================================//
// OPTIONAL MODIFICATIONS //
//============================================================================//
// Set category ID where new tickets will be submitted to
$set_category = 1;
// Set ticket priority of new tickets with the following options:
// -1 = use default category priority
// 0 = critical
// 1 = high
// 2 = medium
// 3 = low
$set_priority = -1;
//============================================================================//
// END OPTIONAL MODIFICATIONS //
//============================================================================//
// Is this feature enabled?
if (empty($hesk_settings['email_piping'])) {
die($hesklang['epd']);
}
// Email piping is enabled, get other required includes
require HESK_PATH . 'inc/pipe_functions.inc.php';
// Parse the incoming email
$results = parser();
// Convert email into a ticket (or new reply)
hesk_dbConnect();
hesk_email2ticket($results, 0, $set_category, $set_priority);
return NULL;
echo $hesk_settings['debug_mode'] ? "<pre>User "" . $hesk_settings['pop3_user'] . "" logged in.</pre>\n" : '';
// Get number of messages and total size
if (($error = $pop3->Statistics($messages, $size)) == "") {
echo $hesk_settings['debug_mode'] ? "<pre>There are {$messages} messages in the mail box with a total of {$size} bytes.</pre>\n" : '';
// If we have any messages, process them
if ($messages > 0) {
// Connect to the database
hesk_dbConnect();
for ($message = 1; $message <= $messages; $message++) {
echo $hesk_settings['debug_mode'] ? "<pre>Parsing message {$message} of {$messages}.</pre>\n" : '';
$pop3->GetConnectionName($connection_name);
$message_file = 'pop3://' . $connection_name . '/' . $message;
// Parse the incoming email
$results = parser($message_file);
// Convert email into a ticket (or new reply)
if ($id = hesk_email2ticket($results, 1)) {
echo $hesk_settings['debug_mode'] ? "<pre>Ticket {$id} created/updated.</pre>\n" : '';
} else {
echo $hesk_settings['debug_mode'] ? "<pre>Ticket NOT inserted - may be duplicate, blocked or an error.</pre>\n" : '';
}
// Queue message to be deleted on connection close
if (!$hesk_settings['pop3_keep']) {
$pop3->DeleteMessage($message);
}
echo $hesk_settings['debug_mode'] ? "<br /><br />\n\n" : '';
}
}
// Disconnect from the server - this also deletes queued messages
if ($error == "" && ($error = $pop3->Close()) == "") {
echo $hesk_settings['debug_mode'] ? "<pre>Disconnected from the POP3 server "" . $pop3->hostname . "".</pre>\n" : '';
}
