Exemplo n.º 1
0
echo sort_header("item_priority", $AppUI->_('Priority'));
?>
</th>
	<th nowrap="nowrap"><?php 
echo sort_header("item_updated", $AppUI->_('Updated'));
?>
</th>
	<th nowrap="nowrap"><?php 
echo sort_header("project_name", $AppUI->_('Project'));
?>
</th>
</tr>
<?php 
$s = '';
foreach ($rows as $row) {
    $canEdit = hditemEditable($row);
    /* We need to check if the user who requested the item is still in the
       system. Just because we have a requestor id does not mean we'll be
       able to retrieve a full name */
    $s .= $CR . '<form method="post">';
    $s .= $CR . '<tr>';
    $s .= $CR . '<td align="right" nowrap>';
    if ($canEdit) {
        $s .= $CR . '<a href="?m=helpdesk&a=addedit&item_id=' . $row["item_id"] . '">' . dPshowImage("./images/icons/pencil.gif", 12, 12, "edit") . '</a>&nbsp;';
    }
    $s .= $CR . '</td>';
    $s .= $CR . '<td nowrap="nowrap"><a href="./index.php?m=helpdesk&a=view&item_id=' . $row["item_id"] . '">' . '<strong>' . $row["item_id"] . '</strong></a> ' . dPshowImage(dPfindImage('ct' . $row["item_calltype"] . '.png', 'helpdesk'), 15, 17, '') . '</td>';
    $date = new CDate($row['item_created']);
    $s .= $CR . "<td nowrap>" . $date->format($format) . "</td>";
    $s .= $CR . "<td nowrap align=\"center\">";
    if ($row["item_requestor_email"]) {
Exemplo n.º 2
0
	<th width="100%"><?php 
echo $AppUI->_('Comments');
?>
</th>
	<th></th>
</tr>
<?php 
// Pull the task comments
$sql = "\nSELECT task_log.*, user_username\nFROM task_log\nLEFT JOIN users ON user_id = task_log_creator\nWHERE task_log_help_desk_id = {$item_id}\nORDER BY task_log_date\n";
$logs = db_loadList($sql);
$s = '';
$hrs = 0;
// Pull help desk item details
$sql = "SELECT item_company_id,item_created_by\n        FROM helpdesk_items hi\n        WHERE item_id = '{$item_id}'";
db_loadHash($sql, $hditem);
$canEdit = hditemEditable($hditem);
$df = $AppUI->getPref('SHDATEFORMAT');
foreach ($logs as $row) {
    $task_log_date = intval($row['task_log_date']) ? new CDate($row['task_log_date']) : null;
    $s .= '<tr bgcolor="white" valign="top">';
    $s .= "\n\t<td>";
    if ($canEdit) {
        $s .= "\n\t\t<a href=\"?m=helpdesk&a=view&item_id={$item_id}&tab=1&task_log_id=" . @$row['task_log_id'] . "\">" . "\n\t\t\t" . dPshowImage('./images/icons/stock_edit-16.png', 16, 16, '') . "\n\t\t</a>";
    }
    $s .= "\n\t</td>";
    $s .= '<td nowrap="nowrap">' . ($task_log_date ? $task_log_date->format($df) : '-') . '</td>';
    $s .= '<td width="30%">' . @$row["task_log_name"] . '</td>';
    $s .= '<td width="100">' . $row["user_username"] . '</td>';
    $s .= '<td width="100" align="right">' . sprintf("%.2f", $row["task_log_hours"]) . '</td>';
    $s .= '<td width="100">' . $task_log_costcodes[$row["task_log_costcode"]] . '</td>';
    $s .= '<td>';