public function unclaimedSessions() { $user = $this->getIdentity(); if (empty($user->id)) { return; } $unclaimed = \Support\Models\ChatSessions::unclaimed(); $is_online = \Support\Models\Operators::isOnline($user); echo $this->outputJson($this->getJsonResponse(array('alert' => $is_online ? true : false, 'count' => count($unclaimed), 'result' => $this->theme->renderView('Support/Admin/Views::livechat/fragment_unclaimed_sessions.php')))); }
<?php $unclaimed = \Support\Models\ChatSessions::unclaimed(); ?> Unclaimed Sessions: <span id="unclaimed-sessions-alert" data-count="<?php echo count($unclaimed); ?> " class="alert <?php echo empty($unclaimed) ? 'alert-info' : 'alert-danger'; ?> "><?php echo count($unclaimed); ?> </span>