/**
* Immediately updates the entity.
* @param Entity $entity
* @param string $comment
* @param bool $public
* @throws \Exception
*/
public function addCommentToTicket(Entity $entity, $comment, $public = true)
{
if (!$entity->exists()) {
throw new \Exception("We can't add a comment to a ticket that doesn't already exist");
}
$response = $this->_apiService->addCommentToTicket($entity['id'], $comment, $public);
if ($response['ticket']) {
$entity->setFields($response['ticket']);
}
return $entity;
}
/**
* (non-PHPdoc)
* @see \Malwarebytes\ZendeskBundle\DataModel\AbstractRepository::getByDefaultSort()
*/
public function getByDefaultSort()
{
return $this->_buildPaginatorFromResponse($this->_apiService->getAuditsForTicket($this->_ticket[$this->_ticket->getPrimaryKey()]));
}