/**
* @ORM\PrePersist
* @ORM\PreUpdate
* @param Ticket $ticket
* @param LifecycleEventArgs $event
*/
public function prePersistHandler(Ticket $ticket, LifecycleEventArgs $event)
{
if ($ticket->getSequenceNumber()->getValue()) {
return;
}
$em = $event->getEntityManager();
$query = $em->createQuery("SELECT MAX(t.sequenceNumber) FROM DiamanteDeskBundle:Ticket t WHERE t.branch = :branchId")->setParameter('branchId', $ticket->getBranch()->getId());
$ticketSequenceNumberValue = $query->getSingleScalarResult();
$ticketSequenceNumberValue++;
$ticketSequenceNumber = $ticket->getSequenceNumber();
$ref = new \ReflectionClass($ticketSequenceNumber);
$property = $ref->getProperty(self::TICKET_SEQUENCE_NUMBER_FIELD_TO_UPDATE);
$property->setAccessible(true);
$property->setValue($ticketSequenceNumber, $ticketSequenceNumberValue);
$property->setAccessible(false);
}
public function testCreates()
{
$branch = $this->createBranch();
$reporter = $this->createReporter();
$assignee = $this->createAssignee();
$ticket = new Ticket(new UniqueId('unique_id'), new TicketSequenceNumber(null), self::TICKET_SUBJECT, self::TICKET_DESCRIPTION, $branch, $reporter, $assignee, new Source(Source::PHONE), new Priority(Priority::PRIORITY_LOW), new Status(Status::OPEN));
$this->assertEquals(new UniqueId('unique_id'), $ticket->getUniqueId());
$this->assertEquals('Subject', $ticket->getSubject());
$this->assertEquals('Description', $ticket->getDescription());
$this->assertEquals($branch, $ticket->getBranch());
$this->assertEquals('open', $ticket->getStatus()->getValue());
$this->assertEquals($reporter, $ticket->getReporter());
$this->assertEquals($assignee, $ticket->getAssignee());
$this->assertEquals(Source::PHONE, $ticket->getSource()->getValue());
$this->assertNull($ticket->getSequenceNumber()->getValue());
$this->assertNull($ticket->getKey());
}
public static function create(Branch $branch, Ticket $ticket)
{
return new TicketKey($branch->getKey(), $ticket->getSequenceNumber()->getValue());
}
