/**
* Adds updating custom fields to base object update.
*
* @see kyObjectBase::update()
*/
public function update()
{
parent::update();
if (!$this->isNew()) {
$this->updateCustomFields();
}
}
/**
* Fetches all users.
* Optionaly you can get segment of user objects by defining starting user identifier and maximum items count.
*
* @param int $starting_user_id Optional starting user identifier.
* @param int $max_items Optional maximum items count. Defaults to 1000 when starting user is defined.
* @return kyResultSet
*/
public static function getAll($starting_user_id = null, $max_items = null)
{
$search_parameters = array('Filter');
if (is_numeric($starting_user_id) && $starting_user_id > 0) {
if (!is_numeric($max_items) || $max_items <= 0) {
$limit = 1000;
}
$search_parameters[] = $starting_user_id;
$search_parameters[] = $max_items;
}
return parent::getAll($search_parameters);
}
/**
* Default constructor.
*
* @param kyCustomFieldGroupBase $custom_field_group Custom field group this field belongs to.
* @param array $data Object data from XML response converted into array.
*/
function __construct($custom_field_group, $data = null)
{
parent::__construct($data);
$this->custom_field_group = $custom_field_group;
}
public static function getAll($category = null, $max_items = null, $starting_kbarticle_id = null)
{
if ($category instanceof kyKnowledgebaseCategory) {
$category_id = $category->getId();
} else {
$category_id = $category;
}
if (!is_numeric($category)) {
return parent::getAll();
} else {
$search_parameters = array('ListAll', $category_id);
if (is_numeric($starting_kbarticle_id) && $starting_kbarticle_id > 0) {
if (!is_numeric($max_items) || $max_items <= 0) {
$max_items = 1000;
}
$search_parameters[] = $max_items;
$search_parameters[] = $starting_kbarticle_id;
}
return parent::getAll($search_parameters);
}
}
/**
* Returns ticket post.
*
* @param int $ticket_id Ticket identifier.
* @param int $id Ticket post identifier.
* @return kyTicketPost
*/
public static function get($ticket_id, $id)
{
return parent::get(array($ticket_id, $id));
}
public function create()
{
if ($this->getType() !== self::TYPE_TICKET) {
throw new BadMethodCallException('You can create only note of type "ticket"');
}
parent::create();
}
/**
* Fetches field definitions from server.
* Caches the result - call kyCustomFieldDefinition::clearCache() to clear the cache.
*
* @param array $search_parameters Optional. Additional search parameters.
* @return kyResultSet
*/
public static function getAll($search_parameters = array())
{
if (self::$definitions === null) {
self::$definitions = parent::getAll($search_parameters);
}
return self::$definitions;
}
/**
* Returns TroubleshooterStep attachment.
*
* @param int $troubelshooter_step_id TroubleshooterStep identifier.
* @param int $id TroubleshooterStep attachment identifier.
* @return kyTroubleshooterAttachment
*/
public static function get($troubelshooter_step_id, $id)
{
return parent::get(array($troubelshooter_step_id, $id));
}
/**
* Returns all categories of knowledgebase.
*
* @param int $starting_kbcategory_id Optional starting kbcategoryid identifier.
* @param int $max_items Optional maximum items count. Defaults to 1000 when starting kbcategoryid is defined.
* @return kyResultSet
*/
public static function getAll($max_items = null, $starting_kbcategory_id = 0)
{
$search_parameters = array('GetList');
if (is_numeric($starting_kbcategory_id) && $starting_kbcategory_id > 0) {
if (!is_numeric($max_items) || $max_items <= 0) {
$max_items = 1000;
}
$search_parameters[] = $max_items;
$search_parameters[] = $starting_kbcategory_id;
}
return parent::getAll($search_parameters);
}
/**
* Returns kbarticle attachment.
*
* @param int $kbarticle_id kbarticle identifier.
* @param int $id kbarticle attachment id identifier.
* @return kyKnowledgebaseAttachment
*/
public static function get($kbarticle_id, $id)
{
return parent::get(array($kbarticle_id, $id));
}