<?php
$currentUser = erLhcoreClassUser::instance();
$onlineTimeout = (int) erLhcoreClassModelChatConfig::fetchCache('sync_sound_settings')->data['online_timeout'];
erLhcoreClassChat::$trackActivity = (int) erLhcoreClassModelChatConfig::fetchCache('track_activity')->current_value == 1;
erLhcoreClassChat::$trackTimeout = (int) erLhcoreClassModelChatConfig::fetchCache('checkstatus_timeout')->current_value;
erLhcoreClassChat::$onlineCondition = (int) erLhcoreClassModelChatConfig::fetchCache('online_if')->current_value;
$canListOnlineUsers = false;
$canListOnlineUsersAll = false;
if (erLhcoreClassModelChatConfig::fetchCache('list_online_operators')->current_value == 1) {
$canListOnlineUsers = $currentUser->hasAccessTo('lhuser', 'userlistonline');
$canListOnlineUsersAll = $currentUser->hasAccessTo('lhuser', 'userlistonlineall');
}
// We do not need a session anymore
session_write_close();
$ReturnMessages = array();
$pendingTabEnabled = erLhcoreClassModelUserSetting::getSetting('enable_pending_list', 1);
$activeTabEnabled = erLhcoreClassModelUserSetting::getSetting('enable_active_list', 1);
$closedTabEnabled = erLhcoreClassModelUserSetting::getSetting('enable_close_list', 0);
$unreadTabEnabled = erLhcoreClassModelUserSetting::getSetting('enable_unread_list', 1);
$showAllPending = erLhcoreClassModelUserSetting::getSetting('show_all_pending', 1);
$showDepartmentsStats = $currentUser->hasAccessTo('lhuser', 'canseedepartmentstats');
$showDepartmentsStatsAll = $currentUser->hasAccessTo('lhuser', 'canseealldepartmentstats');
$chatsList = array();
if ($showDepartmentsStats == true) {
/**
* Departments stats
* */
$limitList = is_numeric($Params['user_parameters_unordered']['limitd']) ? (int) $Params['user_parameters_unordered']['limitd'] : 10;
$filter = array('ignore_fields' => erLhcoreClassChat::$chatListIgnoreField);
$filter['limit'] = $limitList;
public function __get($var)
{
switch ($var) {
case 'last_visit_front':
return $this->last_visit_front = date(erLhcoreClassModule::$dateDateHourFormat, $this->last_visit);
break;
case 'first_visit_front':
return $this->first_visit_front = date(erLhcoreClassModule::$dateDateHourFormat, $this->first_visit);
break;
case 'invitation':
$this->invitation = false;
if ($this->invitation_id > 0) {
try {
$this->invitation = erLhAbstractModelProactiveChatInvitation::fetch($this->invitation_id);
} catch (Exception $e) {
$this->invitation = false;
}
}
return $this->invitation;
break;
case 'has_message_from_operator':
return $this->message_seen == 0 && $this->operator_message != '';
break;
case 'notes_intro':
return $this->notes_intro = $this->notes != '' ? '[ ' . mb_substr($this->notes, 0, 50) . ' ]' . '<br/>' : '';
break;
case 'chat':
$this->chat = false;
if ($this->chat_id > 0) {
try {
$this->chat = erLhcoreClassModelChat::fetch($this->chat_id);
} catch (Exception $e) {
//
}
}
return $this->chat;
break;
case 'can_view_chat':
$this->can_view_chat = false;
$currentUser = erLhcoreClassUser::instance();
if ($this->operator_user_id == $currentUser->getUserID()) {
$this->can_view_chat = true;
// Faster way
} else {
if ($this->chat instanceof erLhcoreClassModelChat) {
$this->can_view_chat = erLhcoreClassChat::hasAccessToRead($this->chat);
}
}
return $this->can_view_chat;
break;
case 'operator_user':
$this->operator_user = false;
if ($this->operator_user_id > 0) {
try {
$this->operator_user = erLhcoreClassModelUser::fetch($this->operator_user_id);
} catch (Exception $e) {
}
}
return $this->operator_user;
break;
case 'operator_user_send':
$this->operator_user_send = $this->operator_user !== false;
return $this->operator_user_send;
break;
case 'operator_user_string':
$this->operator_user_string = (string) $this->operator_user;
return $this->operator_user_string;
break;
case 'time_on_site_front':
$this->time_on_site_front = gmdate(erLhcoreClassModule::$dateHourFormat, $this->time_on_site);
return $this->time_on_site_front;
break;
case 'tt_time_on_site_front':
$this->tt_time_on_site_front = null;
$diff = $this->tt_time_on_site;
$days = floor($diff / (3600 * 24));
$hours = floor(($diff - $days * 3600 * 24) / 3600);
$minits = floor(($diff - $hours * 3600 - $days * 3600 * 24) / 60);
$seconds = $diff - $hours * 3600 - $minits * 60 - $days * 3600 * 24;
if ($days > 0) {
$this->tt_time_on_site_front = $days . ' d.';
} elseif ($hours > 0) {
$this->tt_time_on_site_front = $hours . ' h.';
} elseif ($minits > 0) {
$this->tt_time_on_site_front = $minits . ' m.';
} elseif ($seconds >= 0) {
$this->tt_time_on_site_front = $seconds . ' s.';
}
return $this->tt_time_on_site_front;
break;
case 'last_visit_seconds_ago':
$this->last_visit_seconds_ago = time() - $this->last_visit;
return $this->last_visit_seconds_ago;
break;
case 'last_check_time_ago':
$this->last_check_time_ago = time() - $this->last_check_time;
return $this->last_check_time_ago;
break;
case 'visitor_tz_time':
$this->visitor_tz_time = '-';
if ($this->visitor_tz != '') {
$date = new DateTime(null, new DateTimeZone($this->visitor_tz));
$this->visitor_tz_time = $date->format(erLhcoreClassModule::$dateHourFormat);
}
return $this->visitor_tz_time;
break;
case 'lastactivity_ago':
$this->lastactivity_ago = '';
if ($this->last_visit > 0) {
$periods = array("s.", "m.", "h.", "d.", "w.", "m.", "y.", "dec.");
$lengths = array("60", "60", "24", "7", "4.35", "12", "10");
$difference = time() - $this->last_visit;
for ($j = 0; $difference >= $lengths[$j] && $j < count($lengths) - 1; $j++) {
$difference /= $lengths[$j];
}
$difference = round($difference);
$this->lastactivity_ago = "{$difference} {$periods[$j]}";
}
return $this->lastactivity_ago;
break;
case 'screenshot':
$this->screenshot = false;
if ($this->screenshot_id > 0) {
try {
$this->screenshot = erLhcoreClassModelChatFile::fetch($this->screenshot_id);
} catch (Exception $e) {
}
}
return $this->screenshot;
break;
case 'online_attr_system_array':
$this->online_attr_system_array = array();
if ($this->online_attr_system != '') {
$this->online_attr_system_array = json_decode($this->online_attr_system, true);
}
return $this->online_attr_system_array;
break;
case 'online_status':
$this->online_status = 2;
// Offline
if (erLhcoreClassChat::$trackTimeout == 0) {
erLhcoreClassChat::$trackTimeout = 15;
}
if (erLhcoreClassChat::$trackActivity == true) {
if ($this->last_check_time_ago < erLhcoreClassChat::$trackTimeout + 10 && $this->user_active == 1) {
//User still on site, it does not matter that he have closed widget.
$this->online_status = 0;
// Online
} elseif ($this->last_check_time_ago < erLhcoreClassChat::$trackTimeout + 10 && $this->user_active == 0) {
$this->online_status = 1;
// Away
}
} else {
if ($this->last_check_time_ago < erLhcoreClassChat::$trackTimeout + 10 && time() - $this->last_user_msg_time < 300) {
//User still on site, it does not matter that he have closed widget.
$this->online_status = 0;
// Online
} elseif ($this->last_check_time_ago < erLhcoreClassChat::$trackTimeout + 10 && time() - $this->last_user_msg_time >= 300) {
$this->online_status = 1;
// Away
}
}
return $this->online_status;
break;
default:
break;
}
}
