예제 #1
0
/**
*	 check if there's new event happen
*
*/
function listenCalls($aFormValues)
{
    global $config, $locate;
    //print_r($_SESSION['ticketNoticeTime']);exit;
    //print_r($aFormValues);exit;
    $objResponse = new xajaxResponse();
    //	if($agentData = Customer::getAgentData()){
    //		if(strstr($agentData['agent'],'agent')){
    //			$objResponse->addAssign("spanDialList", "style.display", "none");
    //			$objResponse->addAssign("misson", "style.display", "none");
    //		}else{
    //			$objResponse->addAssign("spanDialList", "style.display", "");
    //			$objResponse->addAssign("misson", "style.display", "");
    //		}
    ////		print_r($agentData);exit;
    //		if($aFormValues['breakStatus'] == -1){
    //			$span = '<input type="button" value="" name="btnPause" id="btnPause" onclick="queuePaused();" >';
    //			$objResponse->addAssign("spnPause","innerHTML", $span );
    //		}
    //		if($agentData['cretime'] > $aFormValues['clkPauseTime']){
    //			$objResponse->addAssign("agentData","innerHTML", $agentData['data'] );
    //			if($agentData['agent_status'] != 'paused'){
    //				$objResponse->addAssign("btnPause","value", $locate->Translate("Break") );
    //				$objResponse->addAssign("breakStatus","value", 0);
    //			}else{
    //				$objResponse->addAssign("btnPause","value", $locate->Translate("Continue") );
    //				$objResponse->addAssign("breakStatus","value", 1);
    //			}
    //		}
    //	}else{
    //		if($_SESSION['curuser']['agent'] == '' ){
    //			$objResponse->addAssign("agentData","innerHTML", '');
    //			$objResponse->addAssign("spnPause","innerHTML", '' );
    //			$objResponse->addAssign("breakStatus","value", -1);
    //		}
    //	}
    //根据后台 astercrm_accountgroup里设置的参数 notice_interval 来判断多少分钟的间隔执行 ticket 的提示
    if ($_SESSION['curuser']['usertype'] == 'agent') {
        $noticeInterval = $_SESSION['noticeInterval'];
        //print_r($_SESSION['ticketNoticeTime'].' - '.date("Y-m-d H:i:s",strtotime($_SESSION['ticketNoticeTime']." + $noticeInterval minutes")));exit;
        //print_r($noticeInterval > 0 && (strtotime($_SESSION['ticketNoticeTime']." + $noticeInterval minutes") <= strtotime(date("Y-m-d"))));exit;
        $noticeArray = array();
        if ($noticeInterval > 0 && strtotime($_SESSION['ticketNoticeTime'] . " + {$noticeInterval} minutes") <= strtotime(date("Y-m-d H:i:s"))) {
            $noticeArray = Customer::ticketNoticeValid();
            //更新右上角的mytickets处的数值
            $curTicketmsg = Customer::getTicketInWork();
            $objResponse->addAssign("curticketMsg", "innerHTML", $curTicketmsg);
        }
        if (!empty($noticeArray)) {
            $objResponse->addAssign("noticeTicketMsgDiv", "innerHTML", str_replace('%d', count($noticeArray), $locate->Translate('you have new tickets')));
            $objResponse->addScript('getTicketNoticeMsg();');
            $_SESSION['ticketNoticeTime'] = date("Y-m-d H:i:s");
            //更新session里的提醒时间
        }
        /* else {
        			$objResponse->addAssign("noticeTicketMsgDiv","innerHTML",'');
        			$objResponse->addScript('closeTicketNotice();');
        		}*/
    }
    //根据后台设置的update_online_interval 判断多长时间进行更新astecrm_account表里的last_update_time字段值
    if (isset($_SESSION['curuser']['update_online_interval']) && $_SESSION['curuser']['update_online_interval'] != '') {
        if (strtotime(date("Y-m-d H:i:s")) - strtotime($_SESSION['curuser']['update_online_interval']) >= $config['system']['update_online_interval'] * 60) {
            astercrm::updateAgentOnlineTime('update', date("Y-m-d H:i:s"), $_SESSION['curuser']['accountid']);
        }
    }
    if ($aFormValues['dpnShow'] > 0) {
        //for refresh diallist pannel
        $lastDiallistId = Customer::getLastOwnDiallistId();
        if ($lastDiallistId == '') {
            $lastDiallistId = 1;
        }
        if ($aFormValues['dpnShow'] != $lastDiallistId) {
            $objResponse->addAssign("dpnShow", "value", $lastDiallistId);
            $objResponse->addScript("showDiallist('" . $_SESSION['curuser']['extension'] . "',0,0,5,'','','','formDiallistPannel','','');");
        }
    }
    if ($aFormValues['uniqueid'] == '') {
        $objResponse->addAssign("btnDial", "disabled", false);
        $objResponse->loadXML(waitingCalls($aFormValues));
    } else {
        $objResponse->addAssign("btnDial", "disabled", true);
        $objResponse->loadXML(incomingCalls($aFormValues));
    }
    //set time intervals of update events
    //$check_interval = 2000;
    //if ( is_numeric($config['system']['status_check_interval']) ) $check_interval = $config['system']['status_check_interval'] * 1000;
    //$objResponse->addScript('setTimeout("updateEvents()", '.$check_interval.');');
    return $objResponse;
}
예제 #2
0
/**
*  function to verify user data
*
*  	@param $aFormValues	(array)			login form data
															$aFormValues['username']
															$aFormValues['password']
															$aFormValues['locate']
*	@return $objResponse
*  @session
															$_SESSION['curuser']['username']
															$_SESSION['curuser']['extension']
															$_SESSION['curuser']['extensions']
															$_SESSION['curuser']['country']
															$_SESSION['curuser']['language']
															$_SESSION['curuser']['channel']
															$_SESSION['curuser']['accountcode']
*/
function processAccountData($aFormValues)
{
    global $db, $locate, $config;
    $objResponse = new xajaxResponse();
    $bError = false;
    $loginError = false;
    list($_SESSION['curuser']['country'], $_SESSION['curuser']['language']) = split("_", $aFormValues['locate']);
    $locate = new Localization($_SESSION['curuser']['country'], $_SESSION['curuser']['language'], 'login');
    /* check whether the pear had been installed */
    $pear_exists_result = class_exists('PEAR');
    if (empty($pear_exists_result)) {
        $objResponse->addAlert($locate->Translate("Please install php pear"));
        return $objResponse;
    }
    if (!$bError) {
        //$query = "SELECT * FROM account WHERE username='******'username'] . "'";
        //$res = $db->query($query);
        $row = astercrm::getRecordByField("username", $aFormValues['username'], "astercrm_account");
        if ($row['id'] != '') {
            if ($row['password'] == $aFormValues['password']) {
                $identity = astercrm::calculateAgentOntime('login', trim($aFormValues['username']));
                if ($identity) {
                    $update = astercrm::updateAgentOnlineTime('login', date('Y-m-d H:i:s'), $row['id']);
                }
                if ($aFormValues['rememberme'] == "forever") {
                    // set cookies for three years
                    setcookie("username", $aFormValues['username'], time() + 94608000);
                    setcookie("password", $aFormValues['password'], time() + 94608000);
                    setcookie("language", $aFormValues['locate'], time() + 94608000);
                } else {
                    // destroy cookies
                    setcookie("username", "", time() - 3600);
                    setcookie("password", "", time() - 3600);
                    setcookie("language", "", time() - 3600);
                    $username = '';
                    $password = '';
                    $language = 'en_US';
                    $checked = false;
                }
                $_SESSION = array();
                $_SESSION['curuser']['username'] = trim($aFormValues['username']);
                $_SESSION['curuser']['extension'] = $row['extension'];
                $_SESSION['curuser']['usertype'] = $row['usertype'];
                $_SESSION['curuser']['usertype_id'] = $row['usertype_id'];
                $_SESSION['curuser']['accountid'] = $row['id'];
                $_SESSION['curuser']['accountcode'] = $row['accountcode'];
                $_SESSION['curuser']['agent'] = $row['agent'];
                $_SESSION['curuser']['callerid'] = trim($row['callerid']);
                $_SESSION['curuser']['update_online_interval'] = date("Y-m-d H:i:s");
                // added by solo 2007-10-90
                $_SESSION['curuser']['channel'] = $row['channel'];
                $_SESSION['curuser']['extensions'] = array();
                $_SESSION['curuser']['groupid'] = $row['groupid'];
                $privilege = array();
                if ($row['usertype_id'] > 0) {
                    $privileges = $db->getAll("SELECT * FROM user_privileges WHERE user_type_id='" . $row['usertype_id'] . "'");
                    foreach ($privileges as $p) {
                        $privilege[$p['page']][$p['action']] = 1;
                    }
                }
                $_SESSION['curuser']['privileges'] = $privilege;
                if ($row['extensions'] != '') {
                    $_SESSION['curuser']['extensions'] = split(',', $row['extensions']);
                }
                //check extensions if exists in account table
                foreach ($_SESSION['curuser']['extensions'] as $key => $value) {
                    $exten_row = astercrm::getRecordByField("username", $value, "astercrm_account");
                    if ($exten_row['id'] == '') {
                        unset($_SESSION['curuser']['extensions'][$key]);
                    }
                }
                // if it's a group admin, then add all group extension to it
                if ($row['usertype'] == 'groupadmin' || is_array($_SESSION['curuser']['privileges']['systemstatus']) || is_array($_SESSION['curuser']['privileges']['import'])) {
                    $_SESSION['curuser']['memberExtens'] = array();
                    $_SESSION['curuser']['memberNames'] = array();
                    $_SESSION['curuser']['memberAgents'] = array();
                    $groupList = astercrm::getGroupMemberListByID($row['groupid']);
                    while ($groupList->fetchInto($groupRow)) {
                        $_SESSION['curuser']['memberExtens'][] = $groupRow['extension'];
                        $_SESSION['curuser']['memberNames'][] = $groupRow['username'];
                        if ($groupRow['agent'] != '') {
                            $_SESSION['curuser']['memberAgents'][] = $groupRow['agent'];
                        }
                    }
                }
                list($_SESSION['curuser']['country'], $_SESSION['curuser']['language']) = split("_", $aFormValues['locate']);
                // get group information
                $_SESSION['curuser']['group'] = astercrm::getRecordByField("groupid", $row['groupid'], "astercrm_accountgroup");
                if ($row['dialinterval'] != 0) {
                    $_SESSION['curuser']['dialinterval'] = $row['dialinterval'];
                } else {
                    $row_group = astercrm::getRecordByField("groupid", $row['groupid'], "astercrm_accountgroup");
                    $_SESSION['curuser']['dialinterval'] = $_SESSION['curuser']['group']['agentinterval'];
                }
                if ($_SESSION['curuser']['groupid'] > 0) {
                    $sql = "SELECT id,campaignname,queuename,queue_context,use_ext_chan FROM campaign WHERE queuename != '' AND groupid='" . $_SESSION['curuser']['groupid'] . "' AND enable= 1 ORDER BY queuename ASC";
                    $result =& $db->query($sql);
                    $dataArray = array();
                    while ($row = $result->fetchRow()) {
                        $dataArray[$row['id']] = $row;
                    }
                    $_SESSION['curuser']['campaign_queue'] = $dataArray;
                }
                /*
                	if you dont want check manager status and show device status when user login
                	please uncomment these three line
                */
                //$objResponse->addAlert($locate->Translate("Login success"));
                //				if($_SESSION['curuser']['agent'] != ''){
                //					$msg = $locate->Translate("choose user mode");
                //					$objResponse->addScript("selectmode('".$msg."')");
                //					return $objResponse;
                //				}
                //$_SESSION['error_report'] = $config['error_report']['error_report_level'];
                //$objResponse->addScript('window.location.href="portal.php";');
                //return $objResponse;
                //check AMI connection
                $myAsterisk = new Asterisk();
                $myAsterisk->config['asmanager'] = $config['asterisk'];
                $res = $myAsterisk->connect();
                //$html .= $locate->Translate("server_connection_test");
                if ($res) {
                    //$html .= '<font color=green>'.$locate->Translate("pass").'</font><br>';
                    //$html .= '<b>'.$_SESSION['curuser']['extension'].' '.$locate->Translate("device_status").'</b><br>';
                    //$html .= asterisk::getPeerIP($_SESSION['curuser']['extension']).'<br>';
                    //$html .= asterisk::getPeerStatus($_SESSION['curuser']['extension']).'<br>';
                    $v = $myAsterisk->Command("core show version");
                    $v = explode(' ', $v['data']);
                    $version = $v['2'];
                    $_SESSION['asterisk']['version'] = $version;
                    $version_arr = split('\\.', $version);
                    if ($version_arr['1'] > 4) {
                        $_SESSION['asterisk']['paramdelimiter'] = ',';
                    } else {
                        $_SESSION['asterisk']['paramdelimiter'] = '|';
                    }
                } else {
                    $_SESSION['asterisk']['paramdelimiter'] = '|';
                    //$html .= '<font color=red>'.$locate->Translate("no_pass").'</font>';
                }
                $_SESSION['error_report'] = $config['error_report']['error_report_level'];
                //clear socket_url session to
                $_SESSION['socket_url_flag'] = 'yes';
                $objResponse->addScript('window.location.href="portal.php";');
                return $objResponse;
                $html .= '<input type="button" value="' . $locate->Translate("continue") . '" id="btnContinue" name="btnContinue" onclick="window.location.href=\'portal.php\';">';
                $objResponse->addAssign("formDiv", "innerHTML", $html);
                $objResponse->addClear("titleDiv", "innerHTML");
                $objResponse->addScript("xajax.\$('btnContinue').focus();");
            } else {
                $loginError = true;
            }
        } else {
            $loginError = true;
        }
        if (!$loginError) {
            return $objResponse;
        } else {
            $objResponse->addAlert($locate->Translate("login_failed"));
            $objResponse->addAssign("loginButton", "value", $locate->Translate("Submit"));
            $objResponse->addAssign("loginButton", "disabled", false);
            return $objResponse;
        }
    } else {
        $objResponse->addAssign("loginButton", "value", $locate->Translate("Submit"));
        $objResponse->addAssign("loginButton", "disabled", false);
    }
    return $objResponse;
}