public function delete($company_id)
{
$departments = Department::where('company_id', $company_id)->get();
if (Config::get('site-config.is_demo') && $company_id == 1) {
Session::flash('error_msg', 'Demo : Feature is disabled');
return Redirect::to('/dashboard');
}
foreach ($departments as $department) {
if (!empty($department)) {
$tickets = Tickets::where('department_id', $department->id)->get();
//Delete tickets
foreach ($tickets as $ticket) {
TicketAttachments::where('thread_id', $ticket->id)->delete();
MessageThread::where('id', $ticket->thread_id)->delete();
ThreadMessages::where('thread_id', $ticket->thread_id)->delete();
}
Tickets::where('department_id', $department->id)->delete();
//Delete Chat and Conversations
$online_users = OnlineUsers::where('department_id', $department->id)->get();
foreach ($online_users as $online_user) {
MessageThread::where('id', $online_user->thread_id)->delete();
ThreadMessages::where('thread_id', $online_user->thread_id)->delete();
}
OnlineUsers::where('department_id', $department->id)->delete();
$closed_conversations = ClosedConversations::where('department_id', $department->id)->get();
foreach ($closed_conversations as $closed_conversation) {
MessageThread::where('id', $closed_conversation->thread_id)->delete();
ThreadMessages::where('thread_id', $closed_conversation->thread_id)->delete();
}
ClosedConversations::where('department_id', $department->id)->delete();
$operators = OperatorsDepartment::where('department_id', $department->id)->lists('user_id');
if (sizeof($operators) > 0) {
User::whereIn('id', $operators)->delete();
UsersGroups::whereIn('user_id', $operators)->delete();
}
OperatorsDepartment::where('department_id', $department->id)->delete();
$department_admin = DepartmentAdmins::where('department_id', $department->id)->first();
if (!empty($department_admin)) {
UsersGroups::where('user_id', $department_admin->user_id)->delete();
User::where("id", $department_admin->user_id)->delete();
CompanyDepartmentAdmins::where("user_id", $department_admin->user_id)->delete();
CannedMessages::where('operator_id', $operators)->delete();
}
}
DepartmentAdmins::where('department_id', $department->id)->delete();
Department::where('id', $department->id)->delete();
}
$company = Company::where('id', $company_id)->first();
RecentActivities::createActivity("Company <a href='/companies/all'>" . $company->name . "</a> deleted by User Name " . Auth::user()->name . " User ID " . Auth::user()->id);
Company::where('id', $company_id)->delete();
Session::flash('success_msg', trans('msgs.company_deleted_success'));
return Redirect::to('/companies/all');
}
public function delete($user_id)
{
$tickets = Tickets::where('customer_id', $user_id)->get();
//Delete tickets
foreach ($tickets as $ticket) {
TicketAttachments::where('thread_id', $ticket->id)->delete();
MessageThread::where('id', $ticket->thread_id)->delete();
ThreadMessages::where('thread_id', $ticket->thread_id)->delete();
}
Tickets::where('customer_id', $user_id)->delete();
//Delete Chat and Conversations
$online_users = OnlineUsers::where('user_id', $user_id)->get();
foreach ($online_users as $online_user) {
MessageThread::where('id', $online_user->thread_id)->delete();
ThreadMessages::where('thread_id', $online_user->thread_id)->delete();
}
OnlineUsers::where('user_id', $user_id)->delete();
$closed_conversations = ClosedConversations::where('user_id', $user_id)->get();
foreach ($closed_conversations as $closed_conversation) {
MessageThread::where('id', $closed_conversation->thread_id)->delete();
ThreadMessages::where('thread_id', $closed_conversation->thread_id)->delete();
}
ClosedConversations::where('user_id', $user_id)->delete();
UsersGroups::where('user_id', $user_id)->delete();
CompanyCustomers::where("customer_id", $user_id)->delete();
User::where("id", $user_id)->delete();
RecentActivities::createActivity("Customer deleted by User ID:" . Auth::user()->id . " User Name:" . Auth::user()->name);
Session::flash('success_msg', trans('msgs.customer_deleted_success'));
return Redirect::to('/customers/all');
}
public function accept($thread_id)
{
if (Utils::isOperator(Auth::user()->id)) {
$canned_messages = CannedMessages::where('operator_id', Auth::user()->id);
} else {
$canned_messages = CannedMessages::all();
}
$this->data['canned_messages'] = $canned_messages;
$online_users = OnlineUsers::where('thread_id', $thread_id)->first();
if (empty($online_users)) {
Session::flash('error_msg', trans('msgs.conversation_has_been_closed'));
return Redirect::to('/conversations/all');
}
if ($online_users->operator_id > 0 && $online_users->operator_id != Auth::user()->id) {
Session::flash('error_msg', trans('msgs.another_operator_is_in_chat'));
return Redirect::to('/conversations/all');
}
if ($online_users->operator_id <= 0) {
$online_users->operator_id = Auth::user()->id;
$online_users->started_on = \Carbon\Carbon::now();
$online_users->locked_by_operator = 1;
$online_users->save();
RecentActivities::createActivity("Online Conversation <a href='/conversations/all'>ID:" . $online_users->id . "</a> accepted by User ID:" . Auth::user()->id . " User Name:" . Auth::user()->name);
//If transfered and sitting alone
ThreadMessages::where('thread_id', $thread_id)->where('sender_id', 0)->update(['sender_id' => Auth::user()->id]);
$thread = MessageThread::find($thread_id);
$thread->operator_id = Auth::user()->id;
$thread->save();
} else {
$thread = MessageThread::find($thread_id);
}
$messages = MessageThread::getServerMessages($thread_id, 0);
$geo_info = ThreadGeoInfo::where('thread_id', $thread_id)->first();
$this->data['online'] = $online_users;
$this->data['geo'] = $geo_info;
$this->data['geo_pages'] = json_decode($geo_info->all_pages);
$this->data['message_str'] = $messages["messages_str"];
$this->data['last_message_id'] = $messages["last_message_id"];
$this->data['thread'] = $thread;
return View::make('conversations.messages', $this->data);
}
public function masterRefresh()
{
if (Input::get('company_id', 0) > 0 && Input::get('department_id', 0) > 0) {
$online_users = OnlineUsers::where('company_id', Input::get('company_id'))->where('department_id', Input::get('department_id'))->orderBy('id', 'desc')->get();
} else {
$online_users = OnlineUsers::orderBy('id', 'desc')->get();
}
$conversations_arr = [];
foreach ($online_users as $online) {
if (sizeof(User::where('id', $online->user_id)->get()) > 0) {
$online->user = User::find($online->user_id);
if ($online->operator_id > 0) {
$online->operator = User::find($online->operator_id);
}
$single_conversation = [];
$single_conversation[] = $online->user->name;
$single_conversation[] = $online->user->email;
if (!isset($online->operator)) {
$single_conversation[] = '<td><a href="/conversations/accept/' . $online->thread_id . '" class="btn btn-success btn-sm"> <i class="icon-checkmark4"></i> ' . trans('msgs.accept') . ' </a></td>';
$conversations_arr[] = $single_conversation;
}
if (isset($online->operator) && $online->operator->id == Auth::user()->id) {
$single_conversation[] = '<td><a href="/conversations/accept/' . $online->thread_id . '" class="btn btn-success btn-sm"> <i class="icon-checkmark4"></i> ' . trans('msgs.reply') . ' </a></td>';
$conversations_arr[] = $single_conversation;
}
}
}
$activities_arr = [];
if (Utils::isAdmin(Auth::user()->id)) {
$all_activities = RecentActivities::orderBy('id', 'desc')->limit(10)->get();
foreach ($all_activities as $activity) {
$single_activity = [];
$single_activity[] = $activity->message;
$activities_arr[] = $single_activity;
}
}
return json_encode(['onlineChats' => $conversations_arr, 'recentActivities' => $activities_arr]);
}
public function delete($admin_id)
{
$department_admin = DepartmentAdmins::where("user_id", $admin_id)->first();
if (Config::get('site-config.is_demo') && $admin_id == 2) {
Session::flash('error_msg', 'Demo : Feature is disabled');
return Redirect::to('/dashboard');
}
if (!empty($department_admin)) {
$department = Department::where('id', $department_admin->department_id)->first();
if (!empty($department)) {
$company = Company::where('id', $department->company_id)->first();
//Change all conversations , tickets , threads , thread_messages operator_id
OnlineUsers::where('operator_id', $admin_id)->update(['operator_id' => $company->user_id]);
ClosedConversations::where('operator_id', $admin_id)->update(['operator_id' => $company->user_id]);
MessageThread::where('operator_id', $admin_id)->update(['operator_id' => $company->user_id]);
Tickets::where('operator_id', $admin_id)->update(['operator_id' => $company->user_id]);
ThreadMessages::where('sender_id', $admin_id)->update(['sender_id' => $company->user_id]);
}
}
CompanyDepartmentAdmins::where("user_id", $admin_id)->delete();
DepartmentAdmins::where('user_id', $admin_id)->delete();
UsersGroups::where('user_id', $admin_id)->delete();
User::where('id', $admin_id)->delete();
RecentActivities::createActivity("Department admin deleted by User ID:" . Auth::user()->id . " User Name:" . Auth::user()->name);
Session::flash('success_msg', trans('msgs.department_admin_deleted_success'));
return Redirect::to('/departments/admins/all');
}
public function init_data()
{
$data = [];
$data['in_conversation'] = 0;
if (Input::has('token') && sizeof(OnlineUsers::where('token', Input::get('token'))->get()) > 0) {
$data['in_conversation'] = 1;
}
$encoded_values = Settings::where('key', 'chat')->first();
$decoded_values = json_decode($encoded_values->value);
$data['wrapper'] = View::make('conversations.stub-chat-wrapper', ['enable_attachments' => $decoded_values->enable_attachment_in_chat])->render();
return $data;
}
public function delete($user_id)
{
$operators_department = OperatorsDepartment::where("user_id", $user_id)->first();
if (!empty($operators_department)) {
$department_admin = DepartmentAdmins::where('department_id', $operators_department->department_id)->first();
if (!empty($department_admin)) {
//Change all conversations , tickets , threads , thread_messages operator_id
OnlineUsers::where('operator_id', $user_id)->update(['operator_id' => $department_admin->user_id]);
ClosedConversations::where('operator_id', $user_id)->update(['operator_id' => $department_admin->user_id]);
MessageThread::where('operator_id', $user_id)->update(['operator_id' => $department_admin->user_id]);
Tickets::where('operator_id', $user_id)->update(['operator_id' => $department_admin->user_id]);
ThreadMessages::where('sender_id', $user_id)->update(['sender_id' => $department_admin->user_id]);
}
}
RecentActivities::createActivity("User " . User::where('id', $user_id)->pluck('name') . " deleted by User ID:" . Auth::user()->id . " User Name:" . Auth::user()->name);
User::find($user_id)->delete();
OperatorsDepartment::where("user_id", $user_id)->delete();
CannedMessages::where('operator_id', $user_id)->delete();
UsersGroups::where('user_id', $user_id)->delete();
Session::flash('success_msg', trans('msgs.operator_deleted_success'));
return Redirect::to('/operators/all');
}
