/** * @expectedException \HelpScout\ApiException */ public function testCanFailCreateConversationWithMessage() { $client = $this->getTestClient('CreateConversationWithNewCustomer-400', 'post'); // The customer associated with the conversation $customerRef = $client->getCustomerRefProxy(null, '*****@*****.**'); $conversation = new \HelpScout\model\Conversation(); $conversation->setCustomer($customerRef); $conversation->setCreatedBy($customerRef); $conversation->setMailbox($client->getMailboxProxy(2562)); // A conversation must have at least one thread $thread = new \HelpScout\model\thread\Customer(); // Create by: required $thread->setCreatedBy($customerRef); $conversation->addLineItem($thread); $client->createConversation($conversation); }
<?php include_once 'ApiClient.php'; use HelpScout\ApiClient; $client = ApiClient::getInstance(); $client->setKey('example-key'); // The customer associated with the conversation $customerRef = $client->getCustomerRefProxy(null, '*****@*****.**'); $conversation = new \HelpScout\model\Conversation(); $conversation->setType('email'); $conversation->setSubject('I need help'); $conversation->setCustomer($customerRef); $conversation->setCreatedBy($customerRef); // The mailbox associated with the conversation $conversation->setMailbox($client->getMailboxProxy(2431)); // A conversation must have at least one thread $thread = new \HelpScout\model\thread\Customer(); $thread->setBody('Hello there - I need some help please.'); // Create by: required $thread->setCreatedBy($customerRef); $conversation->addLineItem($thread); $client->createConversation($conversation); echo $conversation->getId(); // if the customer id is important to you (for the customer created above), // grab the newly created convo $conversation = $client->getConversation($conversation->getId()); $customerId = $conversation->getCreatedBy()->getId();