function scm_ping($module, $username, $scm_name, $issues, $commit_msg)
{
// module is per file (svn hook)
if (is_array($module)) {
$module = null;
}
// process checkins for each issue
foreach ($issues as $issue_id) {
// check early if issue exists to report proper message back
// workflow needs to know project_id to find out which workflow class to use.
$prj_id = Issue::getProjectID($issue_id);
if (empty($prj_id)) {
echo "issue #{$issue_id} not found\n";
continue;
}
$files = array();
$nfiles = count($_GET['files']);
for ($y = 0; $y < $nfiles; $y++) {
$file = array('file' => $_GET['files'][$y], 'old_version' => isset($_GET['old_versions'][$y]) ? $_GET['old_versions'][$y] : null, 'new_version' => isset($_GET['new_versions'][$y]) ? $_GET['new_versions'][$y] : null, 'module' => isset($module) ? $module : $_GET['module'][$y]);
$files[] = $file;
}
$commit_time = Date_Helper::getCurrentDateGMT();
SCM::addCheckins($issue_id, $commit_time, $scm_name, $username, $commit_msg, $files);
// print report to stdout of commits so hook could report status back to commiter
$details = Issue::getDetails($issue_id);
echo "#{$issue_id} - {$details['iss_summary']} ({$details['sta_title']})\n";
}
}
/**
* Method used to save the login information into a log file. It will be
* useful for administrative purposes, so we know which customers were able
* to login.
*
* @param string $email The email associated with the user
* @param string $type Whether it was a successful login or not
* @param string $extra The reason for not being a successful login
*/
public static function saveLoginAttempt($email, $type, $extra = false)
{
$msg = Date_Helper::getCurrentDateGMT() . " - Login attempt by '{$email}' was ";
if ($type == 'success') {
$msg .= "successful.\n";
} else {
$msg .= "not successful because of '{$extra}'.\n";
}
file_put_contents(APP_LOGIN_LOG, $msg, FILE_APPEND);
}
/**
* Method used to log the changes made against a specific issue.
*
* @param integer $iss_id The issue ID
* @param integer $usr_id The ID of the user.
* @param integer|string $htt_id The type ID of this history event.
* @param string $summary The summary of the changes
* @param array $context parameters used in summary
*/
public static function add($iss_id, $usr_id, $htt_id, $summary, $context = array())
{
if (!is_numeric($htt_id)) {
$htt_id = History::getTypeID($htt_id);
}
$params = array('his_iss_id' => $iss_id, 'his_usr_id' => $usr_id, 'his_created_date' => Date_Helper::getCurrentDateGMT(), 'his_summary' => $summary, 'his_context' => json_encode($context), 'his_htt_id' => $htt_id);
$stmt = 'INSERT INTO {{%issue_history}} SET ' . DB_Helper::buildSet($params);
try {
DB_Helper::getInstance()->query($stmt, $params);
} catch (DbException $e) {
}
}
public static function saveToken($usr_id, $token)
{
$sql = 'INSERT INTO
{{%api_token}}
SET
apt_usr_id = ?,
apt_created = ?,
apt_token = ?';
try {
$res = DB_Helper::getInstance()->query($sql, array($usr_id, Date_Helper::getCurrentDateGMT(), $token));
} catch (DbException $e) {
return -1;
}
}
/**
* Method used to update the details of a specific reminder condition.
*
* @return integer 1 if the update worked, -1 or -2 otherwise
*/
public static function update()
{
$stmt = 'UPDATE
{{%reminder_level_condition}}
SET
rlc_last_updated_date=?,
rlc_rmf_id=?,
rlc_rmo_id=?,
rlc_value=?,
rlc_comparison_rmf_id = ?
WHERE
rlc_id=?';
$params = array(Date_Helper::getCurrentDateGMT(), $_POST['field'], $_POST['operator'], @$_POST['value'], @$_POST['comparison_field'], $_POST['id']);
try {
DB_Helper::getInstance()->query($stmt, $params);
} catch (DbException $e) {
return -1;
}
return 1;
}
public static function addPartnerToIssue($iss_id, $par_code)
{
$current_partners = self::getPartnerCodesByIssue($iss_id);
if (!in_array($par_code, $current_partners)) {
$params = array($iss_id, $par_code, Date_Helper::getCurrentDateGMT());
$sql = 'INSERT INTO
{{%issue_partner}}
SET
ipa_iss_id = ?,
ipa_par_code = ?,
ipa_created_date = ?';
try {
DB_Helper::getInstance()->query($sql, $params);
} catch (DbException $e) {
return false;
}
$backend = self::getBackend($par_code);
$backend->issueAdded($iss_id);
$usr_id = Auth::getUserID();
History::add($iss_id, $usr_id, 'partner_added', "Partner '{partner}' added to issue by {user}", array('partner' => $backend->getName(), 'user' => User::getFullName($usr_id)));
}
return true;
}
/**
* Method used to add a new subscriber manually, by using the
* email notification interface.
*
* @param integer $usr_id The user ID of the person performing this change
* @param integer $issue_id The issue ID
* @param string $email The email address to subscribe
* @param array $actions The actions to subcribe to
* @return integer 1 if the update worked, -1 otherwise
*/
public static function subscribeEmail($usr_id, $issue_id, $email, $actions)
{
$email = Mail_Helper::getEmailAddress($email);
if (!is_string($email)) {
return -1;
}
$email = strtolower($email);
// first check if this is an actual user or just an email address
$sub_usr_id = User::getUserIDByEmail($email, true);
if (!empty($sub_usr_id)) {
return self::subscribeUser($usr_id, $issue_id, $sub_usr_id, $actions);
}
$prj_id = Issue::getProjectID($issue_id);
// call workflow to modify actions or cancel adding this user.
$subscriber_usr_id = false;
$workflow = Workflow::handleSubscription($prj_id, $issue_id, $subscriber_usr_id, $email, $actions);
if ($workflow === false) {
// cancel subscribing the user
return -2;
}
// manual check to prevent duplicates
if (!empty($email)) {
$stmt = 'SELECT
COUNT(sub_id)
FROM
{{%subscription}}
WHERE
sub_iss_id=? AND
sub_email=?';
$total = DB_Helper::getInstance()->getOne($stmt, array($issue_id, $email));
if ($total > 0) {
return -1;
}
}
$stmt = "INSERT INTO\n {{%subscription}}\n (\n sub_iss_id,\n sub_usr_id,\n sub_created_date,\n sub_level,\n sub_email\n ) VALUES (\n ?,\n 0,\n ?,\n 'issue',\n ?\n )";
try {
DB_Helper::getInstance()->query($stmt, array($issue_id, Date_Helper::getCurrentDateGMT(), $email));
} catch (DbException $e) {
return -1;
}
$sub_id = DB_Helper::get_last_insert_id();
foreach ($actions as $sbt_type) {
self::addType($sub_id, $sbt_type);
}
// need to mark the issue as updated
Issue::markAsUpdated($issue_id);
// need to save a history entry for this
// FIXME: XSS possible as $email is not escaped for html?
History::add($issue_id, $usr_id, 'notification_added', "Notification list entry ('{subscriber}') added by {user}", array('subscriber' => $email, 'user' => User::getFullName($usr_id)));
return 1;
}
/**
* Adds a quick note for the specified customer.
*
* @param integer $prj_id The project ID
* @param integer $customer_id The id of the customer.
* @param string $note The note to add.
* @return int
*/
public static function insertNote($prj_id, $customer_id, $note)
{
$stmt = 'INSERT INTO
{{%customer_note}}
(
cno_prj_id,
cno_customer_id,
cno_created_date,
cno_updated_date,
cno_note
) VALUES (
?, ?, ?, ?, ?
)';
try {
DB_Helper::getInstance()->query($stmt, array($prj_id, $customer_id, Date_Helper::getCurrentDateGMT(), Date_Helper::getCurrentDateGMT(), $note));
} catch (DbException $e) {
return -1;
}
return 1;
}
/**
* Method used to add a new project to the system.
*
* @return integer 1 if the update worked, -1 or -2 otherwise
*/
public static function insert()
{
if (Validation::isWhitespace($_POST['title'])) {
return -2;
}
$stmt = 'INSERT INTO
{{%project}}
(
prj_created_date,
prj_title,
prj_status,
prj_lead_usr_id,
prj_initial_sta_id,
prj_outgoing_sender_name,
prj_outgoing_sender_email,
prj_mail_aliases,
prj_remote_invocation,
prj_customer_backend,
prj_workflow_backend
) VALUES (
?, ?, ?, ?, ?,
?, ?, ?, ?, ?, ?
)';
try {
DB_Helper::getInstance()->query($stmt, array(Date_Helper::getCurrentDateGMT(), $_POST['title'], $_POST['status'], $_POST['lead_usr_id'], $_POST['initial_status'], $_POST['outgoing_sender_name'], $_POST['outgoing_sender_email'], $_POST['mail_aliases'], $_POST['remote_invocation'], $_POST['customer_backend'], $_POST['workflow_backend']));
} catch (DbException $e) {
return -1;
}
$new_prj_id = DB_Helper::get_last_insert_id();
foreach ($_POST['users'] as $user) {
if ($user == $_POST['lead_usr_id']) {
$role_id = User::getRoleID('Manager');
} else {
$role_id = User::getRoleID('Standard User');
}
self::associateUser($new_prj_id, $user, $role_id);
}
foreach ($_POST['statuses'] as $sta_id) {
Status::addProjectAssociation($sta_id, $new_prj_id);
}
Display_Column::setupNewProject($new_prj_id);
// insert default timetracking categories
Time_Tracking::addProjectDefaults($new_prj_id);
return 1;
}
/**
* Routes an email to the correct issue.
*
* @param string $full_message The full email message, including headers
* @return mixed true or array(ERROR_CODE, ERROR_STRING) in case of failure
*/
public static function route_emails($full_message)
{
// need some validation here
if (empty($full_message)) {
return array(self::EX_NOINPUT, ev_gettext('Error: The email message was empty') . ".\n");
}
// save the full message for logging purposes
Support::saveRoutedEmail($full_message);
// check if the email routing interface is even supposed to be enabled
$setup = Setup::get();
if ($setup['email_routing']['status'] != 'enabled') {
return array(self::EX_CONFIG, ev_gettext('Error: The email routing interface is disabled.') . "\n");
}
if (empty($setup['email_routing']['address_prefix'])) {
return array(self::EX_CONFIG, ev_gettext('Error: Please configure the email address prefix.') . "\n");
}
if (empty($setup['email_routing']['address_host'])) {
return array(self::EX_CONFIG, ev_gettext('Error: Please configure the email address domain.') . "\n");
}
// associate routed emails to the internal system account
$sys_account = User::getNameEmail(APP_SYSTEM_USER_ID);
if (empty($sys_account['usr_email'])) {
return array(self::EX_CONFIG, ev_gettext('Error: The associated user for the email routing interface needs to be set.') . "\n");
}
unset($sys_account);
// join the Content-Type line (for easier parsing?)
if (preg_match('/^boundary=/m', $full_message)) {
$pattern = "#(Content-Type: multipart/.+); ?\r?\n(boundary=.*)\$#im";
$replacement = '$1; $2';
$full_message = preg_replace($pattern, $replacement, $full_message);
}
// remove the reply-to: header
if (preg_match('/^reply-to:.*/im', $full_message)) {
$full_message = preg_replace("/^(reply-to:).*\n/im", '', $full_message, 1);
}
AuthCookie::setAuthCookie(APP_SYSTEM_USER_ID);
$structure = Mime_Helper::decode($full_message, true, true);
// find which issue ID this email refers to
if (isset($structure->headers['to'])) {
$issue_id = self::getMatchingIssueIDs($structure->headers['to'], 'email');
}
// we need to try the Cc header as well
if (empty($issue_id) and isset($structure->headers['cc'])) {
$issue_id = self::getMatchingIssueIDs($structure->headers['cc'], 'email');
}
if (empty($issue_id)) {
return array(self::EX_DATAERR, ev_gettext('Error: The routed email had no associated Eventum issue ID or had an invalid recipient address.') . "\n");
}
$issue_prj_id = Issue::getProjectID($issue_id);
if (empty($issue_prj_id)) {
return array(self::EX_DATAERR, ev_gettext('Error: The routed email had no associated Eventum issue ID or had an invalid recipient address.') . "\n");
}
$email_account_id = Email_Account::getEmailAccount($issue_prj_id);
if (empty($email_account_id)) {
return array(self::EX_CONFIG, ev_gettext('Error: Please provide the email account ID.') . "\n");
}
$body = $structure->body;
// hack for clients that set more then one from header
if (is_array($structure->headers['from'])) {
$structure->headers['from'] = $structure->headers['from'][0];
}
// associate the email to the issue
$parts = array();
Mime_Helper::parse_output($structure, $parts);
// get the sender's email address
$sender_email = strtolower(Mail_Helper::getEmailAddress($structure->headers['from']));
// strip out the warning message sent to staff users
if ($setup['email_routing']['status'] == 'enabled' && $setup['email_routing']['warning']['status'] == 'enabled') {
$full_message = Mail_Helper::stripWarningMessage($full_message);
$body = Mail_Helper::stripWarningMessage($body);
}
$prj_id = Issue::getProjectID($issue_id);
AuthCookie::setAuthCookie(APP_SYSTEM_USER_ID);
AuthCookie::setProjectCookie($prj_id);
if (Mime_Helper::hasAttachments($structure)) {
$has_attachments = 1;
} else {
$has_attachments = 0;
}
// remove certain CC addresses
if (!empty($structure->headers['cc']) && $setup['smtp']['save_outgoing_email'] == 'yes') {
$ccs = explode(',', @$structure->headers['cc']);
foreach ($ccs as $i => $address) {
if (Mail_Helper::getEmailAddress($address) == $setup['smtp']['save_address']) {
unset($ccs[$i]);
}
}
$structure->headers['cc'] = implode(', ', $ccs);
}
// Remove excess Re's
$structure->headers['subject'] = Mail_Helper::removeExcessRe(@$structure->headers['subject'], true);
$t = array('issue_id' => $issue_id, 'ema_id' => $email_account_id, 'message_id' => @$structure->headers['message-id'], 'date' => Date_Helper::getCurrentDateGMT(), 'from' => @$structure->headers['from'], 'to' => @$structure->headers['to'], 'cc' => @$structure->headers['cc'], 'subject' => @$structure->headers['subject'], 'body' => @$body, 'full_email' => @$full_message, 'has_attachment' => $has_attachments, 'headers' => @$structure->headers);
// automatically associate this incoming email with a customer
if (CRM::hasCustomerIntegration($prj_id)) {
$crm = CRM::getInstance($prj_id);
if (!empty($structure->headers['from'])) {
try {
$contact = $crm->getContactByEmail($sender_email);
$issue_contract = $crm->getContract(Issue::getContractID($issue_id));
if ($contact->canAccessContract($issue_contract)) {
$t['customer_id'] = $issue_contract->getCustomerID();
}
} catch (CRMException $e) {
}
}
}
if (empty($t['customer_id'])) {
$t['customer_id'] = null;
}
if (Support::blockEmailIfNeeded($t)) {
return true;
}
// re-write Threading headers if needed
list($t['full_email'], $t['headers']) = Mail_Helper::rewriteThreadingHeaders($t['issue_id'], $t['full_email'], $t['headers'], 'email');
$res = Support::insertEmail($t, $structure, $sup_id);
if ($res != -1) {
Support::extractAttachments($issue_id, $structure);
// notifications about new emails are always external
$internal_only = false;
$assignee_only = false;
// special case when emails are bounced back, so we don't want a notification to customers about those
if (Notification::isBounceMessage($sender_email)) {
// broadcast this email only to the assignees for this issue
$internal_only = true;
$assignee_only = true;
}
Notification::notifyNewEmail(Auth::getUserID(), $issue_id, $t, $internal_only, $assignee_only, '', $sup_id);
// try to get usr_id of sender, if not, use system account
$usr_id = User::getUserIDByEmail(Mail_Helper::getEmailAddress($structure->headers['from']));
if (!$usr_id) {
$usr_id = APP_SYSTEM_USER_ID;
}
// mark this issue as updated
if (!empty($t['customer_id']) && $t['customer_id'] != null) {
Issue::markAsUpdated($issue_id, 'customer action');
} else {
if (!empty($usr_id) && $usr_id != APP_SYSTEM_USER_ID && User::getRoleByUser($usr_id, $prj_id) > User::ROLE_CUSTOMER) {
Issue::markAsUpdated($issue_id, 'staff response');
} else {
Issue::markAsUpdated($issue_id, 'user response');
}
}
// log routed email
History::add($issue_id, $usr_id, 'email_routed', 'Email routed from {from}', array('from' => $structure->headers['from']));
}
return true;
}
/**
* Method used to generate an SQL query to be used in debugging the reminder
* conditions.
*
* @param integer $rem_id The reminder ID
* @param integer $rma_id The reminder action ID
* @return string The SQL query
*/
public static function getSQLQuery($rem_id, $rma_id)
{
$reminder = self::getDetails($rem_id);
$conditions = Reminder_Condition::getList($rma_id);
$stmt = 'SELECT
iss_id
FROM
{{%issue}}';
$products = self::getAssociatedProducts($reminder['rem_id']);
if (count($products) > 0) {
$stmt .= ',
issue_product_version';
}
$stmt .= self::getWhereClause($reminder, $conditions);
// can't rely on the mysql server's timezone setting, so let's use gmt dates throughout
$stmt = str_replace('UNIX_TIMESTAMP()', "UNIX_TIMESTAMP('" . Date_Helper::getCurrentDateGMT() . "')", $stmt);
return $stmt;
}
/**
* Method used to add a FAQ entry to the system.
*
* @return integer 1 if the insert worked, -1 otherwise
*/
public static function insert()
{
if (Validation::isWhitespace($_POST['title'])) {
return -2;
}
if (Validation::isWhitespace($_POST['message'])) {
return -3;
}
$stmt = 'INSERT INTO
{{%faq}}
(
faq_prj_id,
faq_usr_id,
faq_created_date,
faq_title,
faq_message,
faq_rank
) VALUES (
?, ?, ?, ?, ?, ?
)';
$params = array($_POST['project'], Auth::getUserID(), Date_Helper::getCurrentDateGMT(), $_POST['title'], $_POST['message'], $_POST['rank']);
try {
DB_Helper::getInstance()->query($stmt, $params);
} catch (DbException $e) {
return -1;
}
$new_faq_id = DB_Helper::get_last_insert_id();
if (isset($_POST['support_levels']) && count($_POST['support_levels']) > 0) {
// now populate the faq-support level mapping table
foreach ($_POST['support_levels'] as $support_level_id) {
self::addSupportLevelAssociation($new_faq_id, $support_level_id);
}
}
return 1;
}
/**
* Method used to add a new user to the system.
*
* @param array $user The array of user information
* @return integer 1 if the update worked, -1 otherwise
*/
public static function insert($user)
{
$projects = array();
foreach ($user['role'] as $prj_id => $role) {
if ($role < 1) {
continue;
}
$projects[] = $prj_id;
}
$params = array(isset($user['customer_id']) ? $user['customer_id'] : null, isset($user['contact_id']) ? $user['contact_id'] : null, Date_Helper::getCurrentDateGMT(), Auth::hashPassword($user['password']), $user['full_name'], $user['email'], !empty($user['grp_id']) ? $user['grp_id'] : null, $user['external_id'], isset($user['par_code']) ? $user['par_code'] : null);
$stmt = 'INSERT INTO
{{%user}}
(
usr_customer_id,
usr_customer_contact_id,
usr_created_date,
usr_password,
usr_full_name,
usr_email,
usr_grp_id,
usr_external_id,
usr_par_code
) VALUES (
?,
?,
?,
?,
?,
?,
?,
?,
?
)';
try {
DB_Helper::getInstance()->query($stmt, $params);
} catch (DbException $e) {
return -1;
}
$new_usr_id = DB_Helper::get_last_insert_id();
// add the project associations!
$projects = array();
foreach ($user['role'] as $prj_id => $role) {
if ($role < 1) {
continue;
}
Project::associateUser($prj_id, $new_usr_id, $role);
$projects[] = $prj_id;
}
Prefs::set($new_usr_id, Prefs::getDefaults($projects));
// send email to user
Notification::notifyNewUser($new_usr_id, $user['password']);
return $new_usr_id;
}
<?php
/**
* Decode note bodies again which have failed to decode unicode html entities
*/
// notes that need to be decoded
$res = $db->getAll('select not_id, not_iss_id, not_is_blocked, not_created_date, not_note, not_full_message from {{%note}} where not_note like ?', array('%�%'));
$render_diff = function ($old, $new) {
$diff = new Text_Diff(explode(PHP_EOL, $old), explode(PHP_EOL, $new));
$renderer = new Text_Diff_Renderer_unified();
return $renderer->render($diff);
};
$now = Date_Helper::getCurrentDateGMT();
foreach ($res as $i => $row) {
$email = Mime_Helper::decode($row['not_full_message'], true);
$note = trim($email->body);
if ($row['not_is_blocked']) {
$note = Mail_Helper::getCannedBlockedMsgExplanation() . $note;
}
$diff = $render_diff($row['not_note'], $note);
echo "--- issue #{$row['not_iss_id']} {$row['not_created_date']} GMT\n";
echo "+++ issue #{$row['not_iss_id']} {$now} GMT\n";
echo $diff;
$db->query('UPDATE {{%note}} ' . 'SET not_note=? ' . 'WHERE not_id=?', array($note, $row['not_id']));
}
echo count($res), " notes updated\n";
$prj_id = 1;
// FIXME: Customer::getAssocList does not exist
$customers = Customer::getAssocList($prj_id);
foreach ($customers as $customer_id => $customer_name) {
echo "Customer: {$customer_name}<br />\n";
$details = Customer::getDetails($prj_id, $customer_id);
foreach ($details['contacts'] as $contact) {
echo 'Contact: ' . $contact['first_name'] . ' ' . $contact['last_name'] . ' (' . $contact['email'] . ")<br />\n";
$contact_id = User::getUserIDByContactID($contact['contact_id']);
if (empty($contact_id)) {
$sql = 'INSERT INTO
{{%user}}
SET
usr_created_date = ?,
usr_full_name = ?,
usr_email = ?,
usr_customer_id = ?,
usr_customer_contact_id = ?,
usr_preferences = ?';
$params = array(Date_Helper::getCurrentDateGMT(), $contact['first_name'] . ' ' . $contact['last_name'], $contact['email'], $customer_id, $contact['contact_id'], Prefs::getDefaults(array($prj_id)));
try {
DB_Helper::getInstance()->query($sql, $params);
} catch (DbException $e) {
echo 'Error inserting user<br />';
}
$new_usr_id = DB_Helper::get_last_insert_id();
Project::associateUser($prj_id, $new_usr_id, User::ROLE_CUSTOMER);
}
}
echo '<hr />';
}
/**
* Returns the SQL used to calculate the difference of 2 dates, not counting weekends.
* This thing is truly a work of art, the type of art that throws lemon juice in your eye and then laughs.
* If $end_date_field is null, the current date is used instead.
*
* @param string $start_date_field The name of the field the first date is.
* @param string $end_date_field The name of the field where the second date is.
* @return string The SQL used to compare the 2 dates.
*/
public static function getNoWeekendDateDiffSQL($start_date_field, $end_date_field = false)
{
if ($end_date_field == false) {
$end_date_field = "'" . Date_Helper::getCurrentDateGMT() . "'";
}
// this is crazy, but it does work. Anyone with a better solution email balsdorf@gmail.com
$sql = "((UNIX_TIMESTAMP({$end_date_field}) - UNIX_TIMESTAMP({$start_date_field})) - (CASE\n WHEN DAYOFWEEK({$start_date_field}) = 1 THEN (floor(((TO_DAYS({$end_date_field}) - TO_DAYS({$start_date_field}))-1)/7) * 86400 * 2)\n WHEN DAYOFWEEK({$start_date_field}) = 2 THEN (floor(((TO_DAYS({$end_date_field}) - TO_DAYS({$start_date_field})))/7) * 86400 *2)\n WHEN DAYOFWEEK({$start_date_field}) = 3 THEN (floor(((TO_DAYS({$end_date_field}) - TO_DAYS({$start_date_field}))+1)/7) * 86400 *2)\n WHEN DAYOFWEEK({$start_date_field}) = 4 THEN (floor(((TO_DAYS({$end_date_field}) - TO_DAYS({$start_date_field}))+2)/7) * 86400 *2)\n WHEN DAYOFWEEK({$start_date_field}) = 5 THEN (floor(((TO_DAYS({$end_date_field}) - TO_DAYS({$start_date_field}))+3)/7) * 86400 *2)\n WHEN DAYOFWEEK({$start_date_field}) = 6 THEN (floor(((TO_DAYS({$end_date_field}) - TO_DAYS({$start_date_field}))+4)/7) * 86400 *2)\n WHEN DAYOFWEEK({$start_date_field}) = 7 THEN (floor(((TO_DAYS({$end_date_field}) - TO_DAYS({$start_date_field}))-2)/7) * 86400 *2)\n END) - (CASE\n WHEN DAYOFWEEK({$start_date_field}) = 7 THEN (86400 + (86400 - time_to_sec({$start_date_field})))\n WHEN DAYOFWEEK({$start_date_field}) = 1 THEN (86400 - time_to_sec({$start_date_field}))\n ELSE 0\n END) - CASE\n WHEN DAYOFWEEK({$end_date_field}) = 7 THEN time_to_sec({$end_date_field})\n WHEN DAYOFWEEK({$end_date_field}) = 1 THEN (86400 + time_to_sec({$end_date_field}))\n ELSE 0\n END)";
return str_replace("\n", ' ', $sql);
}
/**
* Method used to update an existing requirement with the appropriate
* impact analysis.
*
* @param integer $isr_id The requirement ID
* @return integer -1 if an error occurred or 1 otherwise
*/
public static function update($isr_id)
{
$stmt = 'SELECT
isr_iss_id
FROM
{{%issue_requirement}}
WHERE
isr_id=?';
$issue_id = DB_Helper::getInstance()->getOne($stmt, array($isr_id));
// we are storing minutes, not hours
$dev_time = $_POST['dev_time'] * 60;
$usr_id = Auth::getUserID();
$stmt = 'UPDATE
{{%issue_requirement}}
SET
isr_updated_usr_id=?,
isr_updated_date=?,
isr_dev_time=?,
isr_impact_analysis=?
WHERE
isr_id=?';
$params = array($usr_id, Date_Helper::getCurrentDateGMT(), $dev_time, $_POST['impact_analysis'], $isr_id);
try {
DB_Helper::getInstance()->query($stmt, $params);
} catch (DbException $e) {
return -1;
}
Issue::markAsUpdated($issue_id);
// need to save a history entry for this
History::add($issue_id, $usr_id, 'impact_analysis_updated', 'Impact analysis submitted by {user}', array('user' => User::getFullName($usr_id)));
return 1;
}
/**
* Method used to get the list of issues to be displayed in the grid layout.
*
* @param array $options The search parameters
* @return string The where clause
*/
public static function buildWhereClause($options)
{
$usr_id = Auth::getUserID();
$prj_id = Auth::getCurrentProject();
$role_id = User::getRoleByUser($usr_id, $prj_id);
$usr_details = User::getDetails($usr_id);
$stmt = ' AND iss_usr_id = usr_id';
if ($role_id == User::getRoleID('Customer')) {
$crm = CRM::getInstance($prj_id);
$contact = $crm->getContact($usr_details['usr_customer_contact_id']);
$stmt .= " AND iss_customer_contract_id IN('" . implode("','", $contact->getContractIDS()) . "')";
$stmt .= " AND iss_customer_id ='" . Auth::getCurrentCustomerID() . "'";
} elseif ($role_id == User::getRoleID('Reporter') && Project::getSegregateReporters($prj_id)) {
$stmt .= " AND (\n iss_usr_id = {$usr_id} OR\n iur_usr_id = {$usr_id}\n )";
}
if (!empty($usr_details['usr_par_code'])) {
// restrict partners
$stmt .= " AND ipa_par_code = '" . Misc::escapeString($usr_details['usr_par_code']) . "'";
}
if (!empty($options['users'])) {
$stmt .= " AND (\n";
if (stristr($options['users'], 'grp') !== false) {
$chunks = explode(':', $options['users']);
$stmt .= 'iss_grp_id = ' . Misc::escapeInteger($chunks[1]);
} else {
if ($options['users'] == '-1') {
$stmt .= 'isu_usr_id IS NULL';
} elseif ($options['users'] == '-2') {
$stmt .= 'isu_usr_id IS NULL OR isu_usr_id=' . $usr_id;
} elseif ($options['users'] == '-3') {
$stmt .= 'isu_usr_id = ' . $usr_id . ' OR iss_grp_id = ' . User::getGroupID($usr_id);
} elseif ($options['users'] == '-4') {
$stmt .= 'isu_usr_id IS NULL OR isu_usr_id = ' . $usr_id . ' OR iss_grp_id = ' . User::getGroupID($usr_id);
} else {
$stmt .= 'isu_usr_id =' . Misc::escapeInteger($options['users']);
}
}
$stmt .= ')';
}
if (!empty($options['reporter'])) {
$stmt .= ' AND iss_usr_id = ' . Misc::escapeInteger($options['reporter']);
}
if (!empty($options['show_authorized_issues'])) {
$stmt .= " AND (iur_usr_id={$usr_id})";
}
if (!empty($options['show_notification_list_issues'])) {
$stmt .= " AND (sub_usr_id={$usr_id})";
}
if (!empty($options['keywords'])) {
$stmt .= " AND (\n";
if ($options['search_type'] == 'all_text' && APP_ENABLE_FULLTEXT) {
$stmt .= 'iss_id IN(' . implode(', ', self::getFullTextIssues($options)) . ')';
} elseif ($options['search_type'] == 'customer' && CRM::hasCustomerIntegration($prj_id)) {
// check if the user is trying to search by customer name / email
$crm = CRM::getInstance($prj_id);
$customer_ids = $crm->getCustomerIDsByString($options['keywords'], true);
if (count($customer_ids) > 0) {
$stmt .= ' iss_customer_id IN (' . implode(', ', $customer_ids) . ')';
} else {
// no results, kill query
$stmt .= ' iss_customer_id = -1';
}
} else {
$stmt .= '(' . Misc::prepareBooleanSearch('iss_summary', $options['keywords']);
$stmt .= ' OR ' . Misc::prepareBooleanSearch('iss_description', $options['keywords']) . ')';
}
$stmt .= "\n) ";
}
if (!empty($options['customer_id'])) {
$stmt .= " AND iss_customer_id='" . Misc::escapeString($options['customer_id']) . "'";
}
if (!empty($options['priority'])) {
$stmt .= ' AND iss_pri_id=' . Misc::escapeInteger($options['priority']);
}
if (!empty($options['status'])) {
$stmt .= ' AND iss_sta_id=' . Misc::escapeInteger($options['status']);
}
if (!empty($options['category'])) {
if (!is_array($options['category'])) {
$options['category'] = array($options['category']);
}
$stmt .= ' AND iss_prc_id IN(' . implode(', ', Misc::escapeInteger($options['category'])) . ')';
}
if (!empty($options['hide_closed'])) {
$stmt .= ' AND sta_is_closed=0';
}
if (!empty($options['release'])) {
$stmt .= ' AND iss_pre_id = ' . Misc::escapeInteger($options['release']);
}
if (!empty($options['product'])) {
$stmt .= ' AND ipv_pro_id = ' . Misc::escapeInteger($options['product']);
}
// now for the date fields
$date_fields = array('created_date', 'updated_date', 'last_response_date', 'first_response_date', 'closed_date');
foreach ($date_fields as $field_name) {
if (!empty($options[$field_name])) {
switch ($options[$field_name]['filter_type']) {
case 'greater':
$stmt .= " AND iss_{$field_name} >= '" . Misc::escapeString($options[$field_name]['start']) . "'";
break;
case 'less':
$stmt .= " AND iss_{$field_name} <= '" . Misc::escapeString($options[$field_name]['start']) . "'";
break;
case 'between':
$stmt .= " AND iss_{$field_name} BETWEEN '" . Misc::escapeString($options[$field_name]['start']) . "' AND '" . Misc::escapeString($options[$field_name]['end']) . "'";
break;
case 'null':
$stmt .= " AND iss_{$field_name} IS NULL";
break;
case 'in_past':
if (strlen($options[$field_name]['time_period']) == 0) {
$options[$field_name]['time_period'] = 0;
}
$stmt .= " AND (UNIX_TIMESTAMP('" . Date_Helper::getCurrentDateGMT() . "') - UNIX_TIMESTAMP(iss_{$field_name})) <= (" . Misc::escapeInteger($options[$field_name]['time_period']) . '*3600)';
break;
}
}
}
// custom fields
if (is_array($options['custom_field']) && count($options['custom_field']) > 0) {
foreach ($options['custom_field'] as $fld_id => $search_value) {
if (empty($search_value)) {
continue;
}
$field = Custom_Field::getDetails($fld_id);
$fld_db_name = Custom_Field::getDBValueFieldNameByType($field['fld_type']);
if ($field['fld_type'] == 'date' && (empty($search_value['Year']) || empty($search_value['Month']) || empty($search_value['Day']))) {
continue;
}
if ($field['fld_type'] == 'integer' && empty($search_value['value'])) {
continue;
}
if ($field['fld_type'] == 'multiple') {
$search_value = Misc::escapeString($search_value);
foreach ($search_value as $cfo_id) {
$cfo_id = Misc::escapeString($cfo_id);
$stmt .= " AND\n cf" . $fld_id . '_' . $cfo_id . '.icf_iss_id = iss_id';
$stmt .= " AND\n cf" . $fld_id . '_' . $cfo_id . ".icf_fld_id = {$fld_id}";
$stmt .= " AND\n cf" . $fld_id . '_' . $cfo_id . '.' . $fld_db_name . " = '{$cfo_id}'";
}
} elseif ($field['fld_type'] == 'date') {
if (empty($search_value['Year']) || empty($search_value['Month']) || empty($search_value['Day'])) {
continue;
}
$search_value = $search_value['Year'] . '-' . $search_value['Month'] . '-' . $search_value['Day'];
$stmt .= " AND\n (iss_id = cf" . $fld_id . '.icf_iss_id AND
cf' . $fld_id . '.' . $fld_db_name . " = '" . Misc::escapeString($search_value) . "')";
} elseif ($field['fld_type'] == 'integer') {
$value = $search_value['value'];
switch ($search_value['filter_type']) {
case 'ge':
$cmp = '>=';
break;
case 'le':
$cmp = '<=';
break;
case 'gt':
$cmp = '>';
break;
case 'lt':
$cmp = '<';
break;
default:
$cmp = '=';
break;
}
$stmt .= " AND\n (iss_id = cf" . $fld_id . '.icf_iss_id';
$stmt .= " AND\n cf" . $fld_id . ".icf_fld_id = {$fld_id}";
$stmt .= ' AND cf' . $fld_id . '.' . $fld_db_name . $cmp . Misc::escapeString($value) . ')';
} else {
$stmt .= " AND\n (iss_id = cf" . $fld_id . '.icf_iss_id';
$stmt .= " AND\n cf" . $fld_id . ".icf_fld_id = {$fld_id}";
if ($field['fld_type'] == 'combo') {
$stmt .= ' AND cf' . $fld_id . '.' . $fld_db_name . " IN('" . implode("', '", Misc::escapeString($search_value)) . "')";
} else {
$stmt .= ' AND cf' . $fld_id . '.' . $fld_db_name . " LIKE '%" . Misc::escapeString($search_value) . "%'";
}
$stmt .= ')';
}
}
}
// clear cached full-text values if we are not searching fulltext anymore
if (APP_ENABLE_FULLTEXT && @$options['search_type'] != 'all_text') {
Session::set('fulltext_string', '');
Session::set('fulltext_issues', '');
}
return $stmt;
}
/**
* Update SQL with common where clause
*
* @param string $sql
* @param array $params
* @param string $date_field
* @param string $user_field
*/
private function createWhereClause(&$sql, &$params, $date_field, $user_field = null)
{
if ($this->report_type == 'recent') {
$sql .= "{$date_field} >= DATE_SUB(?, INTERVAL ? {$this->unit})";
$params[] = Date_Helper::getCurrentDateGMT();
$params[] = $this->amount;
} else {
$sql .= "{$date_field} BETWEEN ? AND ?";
$params[] = $this->start_date;
$params[] = $this->end_date;
}
if ($user_field && $this->developer) {
$sql .= " AND {$user_field} = ?";
$params[] = $this->developer;
}
$sql .= " ORDER BY {$date_field} {$this->sort_order}";
}
/**
* TODO: merge use of $options and $email arrays to just $email
*
* @param int $issue_id
* @param string $type type of email
* @param string $from
* @param string $to
* @param string $cc
* @param string $subject
* @param string $body
* @param array $options optional parameters
* - (int) parent_sup_id
* - (array) iaf_ids attachment file ids
* - (bool) add_unknown
* - (int) ema_id
* @return int 1 if it worked, -1 otherwise
*/
public static function sendEmail($issue_id, $type, $from, $to, $cc, $subject, $body, $options = array())
{
$parent_sup_id = $options['parent_sup_id'];
$iaf_ids = $options['iaf_ids'];
$add_unknown = $options['add_unknown'];
$ema_id = $options['ema_id'];
$current_usr_id = Auth::getUserID();
$prj_id = Issue::getProjectID($issue_id);
// if we are replying to an existing email, set the In-Reply-To: header accordingly
$in_reply_to = $parent_sup_id ? self::getMessageIDByID($parent_sup_id) : false;
// get ID of whoever is sending this.
$sender_usr_id = User::getUserIDByEmail(Mail_Helper::getEmailAddress($from)) ?: false;
// remove extra 'Re: ' from subject
$subject = Mail_Helper::removeExcessRe($subject, true);
$internal_only = false;
$message_id = Mail_Helper::generateMessageID();
// process any files being uploaded
// from ajax upload, attachment file ids
if ($iaf_ids) {
// FIXME: is it correct to use sender from post data?
$attach_usr_id = $sender_usr_id ?: $current_usr_id;
Attachment::attachFiles($issue_id, $attach_usr_id, $iaf_ids, false, 'Attachment originated from outgoing email');
}
// hack needed to get the full headers of this web-based email
$full_email = self::buildFullHeaders($issue_id, $message_id, $from, $to, $cc, $subject, $body, $in_reply_to, $iaf_ids);
// email blocking should only be done if this is an email about an associated issue
if ($issue_id) {
$user_info = User::getNameEmail($current_usr_id);
// check whether the current user is allowed to send this email to customers or not
if (!self::isAllowedToEmail($issue_id, $user_info['usr_email'])) {
// add the message body as a note
$note = Mail_Helper::getCannedBlockedMsgExplanation() . $body;
$note_options = array('full_message' => $full_email, 'is_blocked' => true);
Note::insertNote($current_usr_id, $issue_id, $subject, $note, $note_options);
$email_details = array('from' => $from, 'to' => $to, 'cc' => $cc, 'subject' => $subject, 'body' => &$body, 'message' => &$body, 'title' => $subject);
Workflow::handleBlockedEmail($prj_id, $issue_id, $email_details, 'web');
return 1;
}
}
// only send a direct email if the user doesn't want to add the Cc'ed people to the notification list
if (($add_unknown || Workflow::shouldAutoAddToNotificationList($prj_id)) && $issue_id) {
// add the recipients to the notification list of the associated issue
$recipients = array($to);
$recipients = array_merge($recipients, self::getRecipientsCC($cc));
foreach ($recipients as $address) {
if ($address && !Notification::isIssueRoutingSender($issue_id, $address)) {
$actions = Notification::getDefaultActions($issue_id, $address, 'add_unknown_user');
Notification::subscribeEmail($current_usr_id, $issue_id, Mail_Helper::getEmailAddress($address), $actions);
}
}
} else {
// Usually when sending out emails associated to an issue, we would
// simply insert the email in the table and call the Notification::notifyNewEmail() method,
// but on this case we need to actually send the email to the recipients that are not
// already in the notification list for the associated issue, if any.
// In the case of replying to an email that is not yet associated with an issue, then
// we are always directly sending the email, without using any notification list
// functionality.
if ($issue_id) {
// send direct emails only to the unknown addresses, and leave the rest to be
// catched by the notification list
$from = Notification::getFixedFromHeader($issue_id, $from, 'issue');
// build the list of unknown recipients
if ($to) {
$recipients = array($to);
$recipients = array_merge($recipients, self::getRecipientsCC($cc));
} else {
$recipients = self::getRecipientsCC($cc);
}
$unknowns = array();
foreach ($recipients as $address) {
if (!Notification::isSubscribedToEmails($issue_id, $address)) {
$unknowns[] = $address;
}
}
if ($unknowns) {
$to2 = array_shift($unknowns);
$cc2 = implode('; ', $unknowns);
// send direct emails
self::sendDirectEmail($issue_id, $from, $to2, $cc2, $subject, $body, $_FILES['attachment'], $message_id, $sender_usr_id);
}
} else {
// send direct emails to all recipients, since we don't have an associated issue
$project_info = Project::getOutgoingSenderAddress(Auth::getCurrentProject());
// use the project-related outgoing email address, if there is one
if (!empty($project_info['email'])) {
$from = Mail_Helper::getFormattedName(User::getFullName($current_usr_id), $project_info['email']);
} else {
// otherwise, use the real email address for the current user
$from = User::getFromHeader($current_usr_id);
}
// send direct emails
self::sendDirectEmail($issue_id, $from, $to, $cc, $subject, $body, $_FILES['attachment'], $message_id);
}
}
$email = array('customer_id' => 'NULL', 'issue_id' => $issue_id, 'ema_id' => $ema_id, 'message_id' => $message_id, 'date' => Date_Helper::getCurrentDateGMT(), 'from' => $from, 'to' => $to, 'cc' => $cc, 'subject' => $subject, 'body' => $body, 'full_email' => $full_email);
// associate this new email with a customer, if appropriate
if (Auth::getCurrentRole() == User::getRoleID('Customer')) {
if ($issue_id) {
$crm = CRM::getInstance($prj_id);
try {
$contact = $crm->getContact(User::getCustomerContactID($current_usr_id));
$issue_contract = $crm->getContract(Issue::getContractID($issue_id));
if ($contact->canAccessContract($issue_contract)) {
$email['customer_id'] = $issue_contract->getCustomerID();
}
} catch (CRMException $e) {
}
} else {
$customer_id = User::getCustomerID($current_usr_id);
if ($customer_id && $customer_id != -1) {
$email['customer_id'] = $customer_id;
}
}
}
$email['has_attachment'] = $iaf_ids ? 1 : 0;
$structure = Mime_Helper::decode($full_email, true, false);
$email['headers'] = $structure->headers;
self::insertEmail($email, $structure, $sup_id);
if ($issue_id) {
// need to send a notification
Notification::notifyNewEmail($current_usr_id, $issue_id, $email, $internal_only, false, $type, $sup_id);
// mark this issue as updated
$has_customer = $email['customer_id'] && $email['customer_id'] != 'NULL';
if ($has_customer && (!$current_usr_id || User::getRoleByUser($current_usr_id, $prj_id) == User::getRoleID('Customer'))) {
Issue::markAsUpdated($issue_id, 'customer action');
} else {
if ($sender_usr_id && User::getRoleByUser($sender_usr_id, $prj_id) > User::getRoleID('Customer')) {
Issue::markAsUpdated($issue_id, 'staff response');
} else {
Issue::markAsUpdated($issue_id, 'user response');
}
}
History::add($issue_id, $current_usr_id, 'email_sent', 'Outgoing email sent by {user}', array('user' => User::getFullName($current_usr_id)));
}
return 1;
}
/**
* Converts a note to a draft or an email
*
* @param int $note_id The id of the note
* @param string $target What the note should be converted too (email, etc)
* @param bool $authorize_sender If $authorize_sender If the sender should be added to authorized senders list.
* @return int
*/
public static function convertNote($note_id, $target, $authorize_sender = false)
{
$issue_id = self::getIssueID($note_id);
$email_account_id = Email_Account::getEmailAccount();
$blocked_message = self::getBlockedMessage($note_id);
$unknown_user = self::getUnknownUser($note_id);
$structure = Mime_Helper::decode($blocked_message, true, true);
$body = $structure->body;
$sender_email = strtolower(Mail_Helper::getEmailAddress($structure->headers['from']));
$current_usr_id = Auth::getUserID();
if ($target == 'email') {
if (Mime_Helper::hasAttachments($structure)) {
$has_attachments = 1;
} else {
$has_attachments = 0;
}
list($blocked_message, $headers) = Mail_Helper::rewriteThreadingHeaders($issue_id, $blocked_message, @$structure->headers);
$t = array('issue_id' => $issue_id, 'ema_id' => $email_account_id, 'message_id' => @$structure->headers['message-id'], 'date' => Date_Helper::getCurrentDateGMT(), 'from' => @$structure->headers['from'], 'to' => @$structure->headers['to'], 'cc' => @$structure->headers['cc'], 'subject' => @$structure->headers['subject'], 'body' => @$body, 'full_email' => @$blocked_message, 'has_attachment' => $has_attachments, 'headers' => $headers);
// need to check for a possible customer association
if (!empty($structure->headers['from'])) {
$details = Email_Account::getDetails($email_account_id);
// check from the associated project if we need to lookup any customers by this email address
if (CRM::hasCustomerIntegration($details['ema_prj_id'])) {
$crm = CRM::getInstance($details['ema_prj_id']);
// check for any customer contact association
try {
$contact = $crm->getContactByEmail($sender_email);
$issue_contract = $crm->getContract(Issue::getContractID($issue_id));
if ($contact->canAccessContract($issue_contract)) {
$t['customer_id'] = $issue_contract->getCustomerID();
}
} catch (CRMException $e) {
}
}
}
if (empty($t['customer_id'])) {
$update_type = 'staff response';
$t['customer_id'] = null;
} else {
$update_type = 'customer action';
}
$res = Support::insertEmail($t, $structure, $sup_id);
if ($res != -1) {
Support::extractAttachments($issue_id, $structure);
// notifications about new emails are always external
$internal_only = false;
// special case when emails are bounced back, so we don't want to notify the customer about those
if (Notification::isBounceMessage($sender_email)) {
$internal_only = true;
}
Notification::notifyNewEmail($current_usr_id, $issue_id, $t, $internal_only, false, '', $sup_id);
Issue::markAsUpdated($issue_id, $update_type);
self::remove($note_id, false);
History::add($issue_id, $current_usr_id, 'note_converted_email', 'Note converted to e-mail (from: {from}) by {user}', array('from' => @$structure->headers['from'], 'user' => User::getFullName($current_usr_id)));
// now add sender as an authorized replier
if ($authorize_sender) {
Authorized_Replier::manualInsert($issue_id, @$structure->headers['from']);
}
}
return $res;
}
// save message as a draft
$res = Draft::saveEmail($issue_id, $structure->headers['to'], $structure->headers['cc'], $structure->headers['subject'], $body, false, $unknown_user);
// remove the note, if the draft was created successfully
if ($res) {
self::remove($note_id, false);
$usr_id = $current_usr_id;
History::add($issue_id, $usr_id, 'note_converted_draft', 'Note converted to draft (from: {from}) by {user}', array('from' => @$structure->headers['from'], 'user' => User::getFullName($current_usr_id)));
}
return $res;
}
/**
* Saves a log entry about the attempt, successful or otherwise, to send the
* queued email message. Also updates maq_status of $maq_id to $status.
*
* @param integer $maq_id The queued email message ID
* @param string $status The status of the attempt ('sent' or 'error')
* @param string $server_message The full message from the SMTP server, in case of an error
* @return boolean
*/
private function _saveStatusLog($maq_id, $status, $server_message)
{
$stmt = 'INSERT INTO
{{%mail_queue_log}}
(
mql_maq_id,
mql_created_date,
mql_status,
mql_server_message
) VALUES (
?, ?, ?, ?
)';
$params = array($maq_id, Date_Helper::getCurrentDateGMT(), $status, $server_message);
try {
DB_Helper::getInstance()->query($stmt, $params);
} catch (DbException $e) {
return false;
}
$stmt = 'UPDATE
{{%mail_queue}}
SET
maq_status=?
WHERE
maq_id=?';
DB_Helper::getInstance()->query($stmt, array($status, $maq_id));
return true;
}
/**
* Method used to save a history entry about the execution of the current
* reminder.
*
* @param integer $issue_id The issue ID
* @param integer $rma_id The reminder action ID
* @return boolean
*/
public function saveHistory($issue_id, $rma_id)
{
$stmt = 'INSERT INTO
{{%reminder_history}}
(
rmh_iss_id,
rmh_rma_id,
rmh_created_date
) VALUES (
?, ?, ?
)';
try {
DB_Helper::getInstance()->query($stmt, array($issue_id, $rma_id, Date_Helper::getCurrentDateGMT()));
} catch (DbException $e) {
return false;
}
return true;
}
/**
* Returns the status of a quarantine.
*
* @param integer $issue_id The issue ID
* @return integer Indicates what the current state of quarantine is.
*/
public static function getQuarantineInfo($issue_id)
{
$stmt = 'SELECT
iqu_status,
iqu_expiration
FROM
{{%issue_quarantine}}
WHERE
iqu_iss_id = ? AND
(iqu_expiration > ? OR
iqu_expiration IS NULL)';
try {
$res = DB_Helper::getInstance()->getRow($stmt, array($issue_id, Date_Helper::getCurrentDateGMT()));
} catch (DbException $e) {
return array();
}
if (!empty($res['iqu_expiration'])) {
$expiration_ts = Date_Helper::getUnixTimestamp($res['iqu_expiration'], Date_Helper::getDefaultTimezone());
$res['time_till_expiration'] = Date_Helper::getFormattedDateDiff($expiration_ts, time());
}
return $res;
}
/**
* Method used to update an existing draft response.
*
* @param integer $issue_id The issue ID
* @param integer $emd_id The email draft ID
* @param string $to The primary recipient of the draft
* @param string $cc The secondary recipients of the draft
* @param string $subject The subject of the draft
* @param string $message The draft body
* @param integer $parent_id The ID of the email that this draft is replying to, if any
* @return integer 1 if the update worked, -1 otherwise
*/
public static function update($issue_id, $emd_id, $to, $cc, $subject, $message, $parent_id = null)
{
if (!$parent_id) {
$parent_id = null;
}
$usr_id = Auth::getUserID();
// update previous draft and insert new record
$stmt = "UPDATE\n {{%email_draft}}\n SET\n emd_updated_date=?,\n emd_status = 'edited'\n WHERE\n emd_id=?";
$params = array(Date_Helper::getCurrentDateGMT(), $emd_id);
try {
DB_Helper::getInstance()->query($stmt, $params);
} catch (DbException $e) {
return -1;
}
Issue::markAsUpdated($issue_id, 'draft saved');
History::add($issue_id, $usr_id, 'draft_updated', 'Email message draft updated by {user}', array('user' => User::getFullName($usr_id)));
self::saveEmail($issue_id, $to, $cc, $subject, $message, $parent_id, false, false);
return 1;
}
/**
* Method used to add a new resolution by using the administrative
* interface of the system.
*
* @return integer 1 if the update worked, -1 or -2 otherwise
*/
public static function insert()
{
if (Validation::isWhitespace($_POST['title'])) {
return -2;
}
$stmt = 'INSERT INTO
{{%resolution}}
(
res_title,
res_rank,
res_created_date
) VALUES (
?, ?, ?
)';
$params = array($_POST['title'], $_POST['rank'], Date_Helper::getCurrentDateGMT());
try {
DB_Helper::getInstance()->query($stmt, $params);
} catch (DbException $e) {
return -1;
}
return 1;
}
/**
* Method used to add an attachment to the database.
*
* @param integer $issue_id The issue ID
* @param integer $usr_id The user ID
* @param string $description The description for this new attachment
* @param boolean $internal_only Whether this attachment is supposed to be internal only or not
* @param string $unknown_user The email of the user who originally sent this email, who doesn't have an account.
* @param integer $associated_note_id The note ID that these attachments should be associated with
* @return integer The new attachment ID
*/
public static function add($issue_id, $usr_id, $description, $internal_only = false, $unknown_user = null, $associated_note_id = null)
{
if ($internal_only) {
$attachment_status = 'internal';
} else {
$attachment_status = 'public';
}
$params = array('iat_iss_id' => $issue_id, 'iat_usr_id' => $usr_id, 'iat_created_date' => Date_Helper::getCurrentDateGMT(), 'iat_description' => $description, 'iat_status' => $attachment_status);
if ($unknown_user) {
$params['iat_unknown_user'] = $unknown_user;
}
if ($associated_note_id) {
$params['iat_not_id'] = $associated_note_id;
}
$stmt = 'INSERT INTO {{%issue_attachment}} SET ' . DB_Helper::buildSet($params);
try {
DB_Helper::getInstance()->query($stmt, $params);
} catch (DbException $e) {
return false;
}
return DB_Helper::get_last_insert_id();
}
/**
* Method used to add a news entry to the system.
*
* @return integer 1 if the insert worked, -1 otherwise
*/
public static function insert()
{
if (Validation::isWhitespace($_POST['title'])) {
return -2;
}
if (Validation::isWhitespace($_POST['message'])) {
return -3;
}
$stmt = 'INSERT INTO
{{%news}}
(
nws_usr_id,
nws_created_date,
nws_title,
nws_message,
nws_status
) VALUES (
?, ?, ?, ?, ?
)';
$params = array(Auth::getUserID(), Date_Helper::getCurrentDateGMT(), $_POST['title'], $_POST['message'], $_POST['status']);
try {
DB_Helper::getInstance()->query($stmt, $params);
} catch (DbException $e) {
return -1;
}
$new_news_id = DB_Helper::get_last_insert_id();
// now populate the project-news mapping table
foreach ($_POST['projects'] as $prj_id) {
self::addProjectAssociation($new_news_id, $prj_id);
}
return 1;
}
/**
* Method used to remotely record a time tracking entry.
*
* @param integer $issue_id The issue ID
* @param integer $usr_id The user ID
* @param integer $cat_id The time tracking category ID
* @param string $summary The summary of the work entry
* @param integer $time_spent The time spent in minutes
* @return integer 1 if the insert worked, -1 otherwise
*/
public static function recordRemoteTimeEntry($issue_id, $usr_id, $cat_id, $summary, $time_spent)
{
$stmt = 'INSERT INTO
{{%time_tracking}}
(
ttr_ttc_id,
ttr_iss_id,
ttr_usr_id,
ttr_created_date,
ttr_time_spent,
ttr_summary
) VALUES (
?, ?, ?, ?, ?, ?
)';
$params = array($cat_id, $issue_id, $usr_id, Date_Helper::getCurrentDateGMT(), $time_spent, $summary);
try {
DB_Helper::getInstance()->query($stmt, $params);
} catch (DbException $e) {
return -1;
}
Issue::markAsUpdated($issue_id);
History::add($issue_id, $usr_id, 'remote_time_added', 'Time tracking entry submitted remotely by {user}', array('user' => User::getFullName($usr_id)));
return 1;
}
