/**
* Start forms process
* @see FrontController::postProcess()
*/
public function postProcess()
{
if (Tools::isSubmit('submitMessage')) {
$fileAttachment = null;
if (isset($_FILES['fileUpload']['name']) && !empty($_FILES['fileUpload']['name']) && !empty($_FILES['fileUpload']['tmp_name'])) {
$extension = array('.txt', '.rtf', '.doc', '.docx', '.pdf', '.zip', '.png', '.jpeg', '.gif', '.jpg');
$filename = uniqid() . substr($_FILES['fileUpload']['name'], -5);
$fileAttachment['content'] = file_get_contents($_FILES['fileUpload']['tmp_name']);
$fileAttachment['name'] = $_FILES['fileUpload']['name'];
$fileAttachment['mime'] = $_FILES['fileUpload']['type'];
}
$message = Tools::getValue('message');
// Html entities is not usefull, iscleanHtml check there is no bad html tags.
if (!($from = trim(Tools::getValue('from'))) || !Validate::isEmail($from)) {
$this->errors[] = Tools::displayError('Invalid e-mail address');
} else {
if (!$message) {
$this->errors[] = Tools::displayError('Message cannot be blank');
} else {
if (!Validate::isCleanHtml($message)) {
$this->errors[] = Tools::displayError('Invalid message');
} else {
if (!($id_contact = (int) Tools::getValue('id_contact')) || !Validate::isLoadedObject($contact = new Contact($id_contact, $this->context->language->id))) {
$this->errors[] = Tools::displayError('Please select a subject from the list.');
} else {
if (!empty($_FILES['fileUpload']['name']) && $_FILES['fileUpload']['error'] != 0) {
$this->errors[] = Tools::displayError('An error occurred during the file upload');
} else {
if (!empty($_FILES['fileUpload']['name']) && !in_array(substr($_FILES['fileUpload']['name'], -4), $extension) && !in_array(substr($_FILES['fileUpload']['name'], -5), $extension)) {
$this->errors[] = Tools::displayError('Bad file extension');
} else {
$customer = $this->context->customer;
if (!$customer->id) {
$customer->getByEmail($from);
}
$contact = new Contact($id_contact, $this->context->language->id);
if (!(($id_customer_thread = (int) Tools::getValue('id_customer_thread')) && (int) Db::getInstance()->getValue('
SELECT cm.id_customer_thread FROM ' . _DB_PREFIX_ . 'customer_thread cm
WHERE cm.id_customer_thread = ' . (int) $id_customer_thread . ' AND cm.id_shop = ' . (int) $this->context->shop->id . ' AND token = \'' . pSQL(Tools::getValue('token')) . '\'') || ($id_customer_thread = CustomerThread::getIdCustomerThreadByEmailAndIdOrder($from, (int) Tools::getValue('id_order'))))) {
$fields = Db::getInstance()->executeS('
SELECT cm.id_customer_thread, cm.id_contact, cm.id_customer, cm.id_order, cm.id_product, cm.email
FROM ' . _DB_PREFIX_ . 'customer_thread cm
WHERE email = \'' . pSQL($from) . '\' AND cm.id_shop = ' . (int) $this->context->shop->id . ' AND (' . ($customer->id ? 'id_customer = ' . (int) $customer->id . ' OR ' : '') . '
id_order = ' . (int) Tools::getValue('id_order') . ')');
$score = 0;
foreach ($fields as $key => $row) {
$tmp = 0;
if ((int) $row['id_customer'] && $row['id_customer'] != $customer->id && $row['email'] != $from) {
continue;
}
if ($row['id_order'] != 0 && Tools::getValue('id_order') != $row['id_order']) {
continue;
}
if ($row['email'] == $from) {
$tmp += 4;
}
if ($row['id_contact'] == $id_contact) {
$tmp++;
}
if (Tools::getValue('id_product') != 0 && $row['id_product'] == Tools::getValue('id_product')) {
$tmp += 2;
}
if ($tmp >= 5 && $tmp >= $score) {
$score = $tmp;
$id_customer_thread = $row['id_customer_thread'];
}
}
}
$old_message = Db::getInstance()->getValue('
SELECT cm.message FROM ' . _DB_PREFIX_ . 'customer_message cm
LEFT JOIN ' . _DB_PREFIX_ . 'customer_thread cc on (cm.id_customer_thread = cc.id_customer_thread)
WHERE cc.id_customer_thread = ' . (int) $id_customer_thread . ' AND cc.id_shop = ' . (int) $this->context->shop->id . '
ORDER BY cm.date_add DESC');
if ($old_message == $message) {
$this->context->smarty->assign('alreadySent', 1);
$contact->email = '';
$contact->customer_service = 0;
}
if (!empty($contact->email)) {
$id_order = (int) Tools::getValue('id_order', 0);
$order = new Order($id_order);
$mail_var_list = array('{email}' => $from, '{message}' => Tools::nl2br(stripslashes($message)), '{id_order}' => $id_order, '{order_name}' => $order->getUniqReference(), '{attached_file}' => isset($_FILES['fileUpload'], $_FILES['fileUpload']['name']) ? $_FILES['fileUpload']['name'] : '');
if (Mail::Send($this->context->language->id, 'contact', Mail::l('Message from contact form'), $mail_var_list, $contact->email, $contact->name, $from, $customer->id ? $customer->firstname . ' ' . $customer->lastname : '', $fileAttachment) && Mail::Send($this->context->language->id, 'contact_form', Mail::l('Your message has been correctly sent'), $mail_var_list, $from)) {
$this->context->smarty->assign('confirmation', 1);
} else {
$this->errors[] = Tools::displayError('An error occurred while sending message.');
}
}
if ($contact->customer_service) {
if ((int) $id_customer_thread) {
$ct = new CustomerThread($id_customer_thread);
$ct->status = 'open';
$ct->id_lang = (int) $this->context->language->id;
$ct->id_contact = (int) $id_contact;
if ($id_order = (int) Tools::getValue('id_order')) {
$ct->id_order = $id_order;
}
if ($id_product = (int) Tools::getValue('id_product')) {
$ct->id_product = $id_product;
}
$ct->update();
} else {
$ct = new CustomerThread();
if (isset($customer->id)) {
$ct->id_customer = (int) $customer->id;
}
$ct->id_shop = (int) $this->context->shop->id;
if ($id_order = (int) Tools::getValue('id_order')) {
$ct->id_order = $id_order;
}
if ($id_product = (int) Tools::getValue('id_product')) {
$ct->id_product = $id_product;
}
$ct->id_contact = (int) $id_contact;
$ct->id_lang = (int) $this->context->language->id;
$ct->email = $from;
$ct->status = 'open';
$ct->token = Tools::passwdGen(12);
$ct->add();
}
if ($ct->id) {
$cm = new CustomerMessage();
$cm->id_customer_thread = $ct->id;
$cm->message = Tools::htmlentitiesUTF8($message);
if (isset($filename) && rename($_FILES['fileUpload']['tmp_name'], _PS_MODULE_DIR_ . '../upload/' . $filename)) {
$cm->file_name = $filename;
}
$cm->ip_address = ip2long($_SERVER['REMOTE_ADDR']);
$cm->user_agent = $_SERVER['HTTP_USER_AGENT'];
if ($cm->add()) {
if (empty($contact->email)) {
$var_list = array('{order_name}' => '-', '{attached_file}' => '-', '{message}' => stripslashes($message));
if ($ct->id_order) {
$order = new Order($ct->id_order);
$var_list['{order_name}'] = $order->reference;
}
if (isset($filename)) {
$var_list['{attached_file}'] = $_FILES['fileUpload']['name'];
}
Mail::Send($this->context->language->id, 'contact_form', Mail::l('Your message has been correctly sent'), $var_list, $from);
}
$this->context->smarty->assign('confirmation', 1);
} else {
$this->errors[] = Tools::displayError('An error occurred while sending message.');
}
} else {
$this->errors[] = Tools::displayError('An error occurred while sending message.');
}
}
if (count($this->errors) > 1) {
array_unique($this->errors);
}
}
}
}
}
}
}
}
}
public function postProcess()
{
if ($id_customer_thread = (int) Tools::getValue('id_customer_thread')) {
if ($id_contact = (int) Tools::getValue('id_contact')) {
Db::getInstance()->execute('
UPDATE ' . _DB_PREFIX_ . 'customer_thread
SET id_contact = ' . (int) $id_contact . '
WHERE id_customer_thread = ' . (int) $id_customer_thread);
}
if ($id_status = (int) Tools::getValue('setstatus')) {
$status_array = array(1 => 'open', 2 => 'closed', 3 => 'pending1', 4 => 'pending2');
Db::getInstance()->execute('
UPDATE ' . _DB_PREFIX_ . 'customer_thread
SET status = "' . $status_array[$id_status] . '"
WHERE id_customer_thread = ' . (int) $id_customer_thread . ' LIMIT 1
');
}
if (isset($_POST['id_employee_forward'])) {
$messages = Db::getInstance()->getRow('
SELECT ct.*, cm.*, cl.name subject, CONCAT(e.firstname, \' \', e.lastname) employee_name,
CONCAT(c.firstname, \' \', c.lastname) customer_name, c.firstname
FROM ' . _DB_PREFIX_ . 'customer_thread ct
LEFT JOIN ' . _DB_PREFIX_ . 'customer_message cm
ON (ct.id_customer_thread = cm.id_customer_thread)
LEFT JOIN ' . _DB_PREFIX_ . 'contact_lang cl
ON (cl.id_contact = ct.id_contact AND cl.id_lang = ' . (int) $this->context->language->id . ')
LEFT OUTER JOIN ' . _DB_PREFIX_ . 'employee e
ON e.id_employee = cm.id_employee
LEFT OUTER JOIN ' . _DB_PREFIX_ . 'customer c
ON (c.email = ct.email)
WHERE ct.id_customer_thread = ' . (int) Tools::getValue('id_customer_thread') . '
ORDER BY cm.date_add DESC
');
$output = $this->displayMessage($messages, true, (int) Tools::getValue('id_employee_forward'));
$cm = new CustomerMessage();
$cm->id_employee = (int) $this->context->employee->id;
$cm->id_customer_thread = (int) Tools::getValue('id_customer_thread');
$cm->ip_address = (int) ip2long(Tools::getRemoteAddr());
$current_employee = $this->context->employee;
$id_employee = (int) Tools::getValue('id_employee_forward');
$employee = new Employee($id_employee);
$email = Tools::getValue('email');
$message = Tools::getValue('message_forward');
if (($error = $cm->validateField('message', $message, null, array(), true)) !== true) {
$this->errors[] = $error;
} elseif ($id_employee && $employee && Validate::isLoadedObject($employee)) {
$params = array('{messages}' => stripslashes($output), '{employee}' => $current_employee->firstname . ' ' . $current_employee->lastname, '{comment}' => stripslashes(Tools::nl2br($_POST['message_forward'])), '{firstname}' => $employee->firstname, '{lastname}' => $employee->lastname);
if (Mail::Send($this->context->language->id, 'forward_msg', Mail::l('Fwd: Customer message', $this->context->language->id), $params, $employee->email, $employee->firstname . ' ' . $employee->lastname, $current_employee->email, $current_employee->firstname . ' ' . $current_employee->lastname, null, null, _PS_MAIL_DIR_, true)) {
$cm->private = 1;
$cm->message = $this->l('Message forwarded to') . ' ' . $employee->firstname . ' ' . $employee->lastname . "\n" . $this->l('Comment:') . ' ' . $message;
$cm->add();
}
} elseif ($email && Validate::isEmail($email)) {
$params = array('{messages}' => Tools::nl2br(stripslashes($output)), '{employee}' => $current_employee->firstname . ' ' . $current_employee->lastname, '{comment}' => stripslashes($_POST['message_forward']));
if (Mail::Send($this->context->language->id, 'forward_msg', Mail::l('Fwd: Customer message', $this->context->language->id), $params, $email, null, $current_employee->email, $current_employee->firstname . ' ' . $current_employee->lastname, null, null, _PS_MAIL_DIR_, true)) {
$cm->message = $this->l('Message forwarded to') . ' ' . $email . "\n" . $this->l('Comment:') . ' ' . $message;
$cm->add();
}
} else {
$this->errors[] = '<div class="alert error">' . Tools::displayError('The email address is invalid.') . '</div>';
}
}
if (Tools::isSubmit('submitReply')) {
$ct = new CustomerThread($id_customer_thread);
ShopUrl::cacheMainDomainForShop((int) $ct->id_shop);
$cm = new CustomerMessage();
$cm->id_employee = (int) $this->context->employee->id;
$cm->id_customer_thread = $ct->id;
$cm->ip_address = (int) ip2long(Tools::getRemoteAddr());
$cm->message = Tools::getValue('reply_message');
if (($error = $cm->validateField('message', $cm->message, null, array(), true)) !== true) {
$this->errors[] = $error;
} elseif (isset($_FILES) && !empty($_FILES['joinFile']['name']) && $_FILES['joinFile']['error'] != 0) {
$this->errors[] = Tools::displayError('An error occurred during the file upload process.');
} elseif ($cm->add()) {
$file_attachment = null;
if (!empty($_FILES['joinFile']['name'])) {
$file_attachment['content'] = file_get_contents($_FILES['joinFile']['tmp_name']);
$file_attachment['name'] = $_FILES['joinFile']['name'];
$file_attachment['mime'] = $_FILES['joinFile']['type'];
}
$customer = new Customer($ct->id_customer);
$params = array('{reply}' => Tools::nl2br(Tools::getValue('reply_message')), '{link}' => Tools::url($this->context->link->getPageLink('contact', true), 'id_customer_thread=' . (int) $ct->id . '&token=' . $ct->token), '{firstname}' => $customer->firstname, '{lastname}' => $customer->lastname);
//#ct == id_customer_thread #tc == token of thread <== used in the synchronization imap
$contact = new Contact((int) $ct->id_contact, (int) $ct->id_lang);
if (Validate::isLoadedObject($contact)) {
$from_name = $contact->name;
$from_email = $contact->email;
} else {
$from_name = null;
$from_email = null;
}
if (Mail::Send((int) $ct->id_lang, 'reply_msg', sprintf(Mail::l('An answer to your message is available #ct%1$s #tc%2$s', $ct->id_lang), $ct->id, $ct->token), $params, Tools::getValue('msg_email'), null, $from_email, $from_name, $file_attachment, null, _PS_MAIL_DIR_, true)) {
$ct->status = 'closed';
$ct->update();
}
Tools::redirectAdmin(self::$currentIndex . '&id_customer_thread=' . (int) $id_customer_thread . '&viewcustomer_thread&token=' . Tools::getValue('token'));
} else {
$this->errors[] = Tools::displayError('An error occurred. Your message was not sent. Please contact your system administrator.');
}
}
}
return parent::postProcess();
}
public function preProcess()
{
parent::preProcess();
if (self::$cookie->isLogged()) {
self::$smarty->assign('isLogged', 1);
$customer = new Customer((int) self::$cookie->id_customer);
if (!Validate::isLoadedObject($customer)) {
die(Tools::displayError('Customer not found'));
}
$products = array();
$orders = array();
$getOrders = Db::getInstance()->ExecuteS('
SELECT id_order
FROM ' . _DB_PREFIX_ . 'orders
WHERE id_customer = ' . (int) $customer->id . ' ORDER BY date_add');
foreach ($getOrders as $row) {
$order = new Order($row['id_order']);
$date = explode(' ', $order->date_add);
$orders[$row['id_order']] = Tools::displayDate($date[0], self::$cookie->id_lang);
$tmp = $order->getProducts();
foreach ($tmp as $key => $val) {
$products[$val['product_id']] = $val['product_name'];
}
}
$orderList = '';
foreach ($orders as $key => $val) {
$orderList .= '<option value="' . $key . '" ' . ((int) Tools::getValue('id_order') == $key ? 'selected' : '') . ' >' . $key . ' -- ' . $val . '</option>';
}
$orderedProductList = '';
foreach ($products as $key => $val) {
$orderedProductList .= '<option value="' . $key . '" ' . ((int) Tools::getValue('id_product') == $key ? 'selected' : '') . ' >' . $val . '</option>';
}
self::$smarty->assign('orderList', $orderList);
self::$smarty->assign('orderedProductList', $orderedProductList);
}
if (Tools::isSubmit('submitMessage')) {
$fileAttachment = NULL;
if (isset($_FILES['fileUpload']['name']) and !empty($_FILES['fileUpload']['name']) and !empty($_FILES['fileUpload']['tmp_name'])) {
$extension = array('.txt', '.rtf', '.doc', '.docx', '.pdf', '.zip', '.png', '.jpeg', '.gif', '.jpg');
$filename = uniqid() . substr($_FILES['fileUpload']['name'], -5);
$fileAttachment['content'] = file_get_contents($_FILES['fileUpload']['tmp_name']);
$fileAttachment['name'] = $_FILES['fileUpload']['name'];
$fileAttachment['mime'] = $_FILES['fileUpload']['type'];
}
$message = Tools::htmlentitiesUTF8(Tools::getValue('message'));
if (!($from = trim(Tools::getValue('from'))) or !Validate::isEmail($from)) {
$this->errors[] = Tools::displayError('Invalid e-mail address');
} elseif (!($message = nl2br2($message))) {
$this->errors[] = Tools::displayError('Message cannot be blank');
} elseif (!Validate::isCleanHtml($message)) {
$this->errors[] = Tools::displayError('Invalid message');
} elseif (!($id_contact = (int) Tools::getValue('id_contact')) or !Validate::isLoadedObject($contact = new Contact((int) $id_contact, (int) self::$cookie->id_lang))) {
$this->errors[] = Tools::displayError('Please select a subject on the list.');
} elseif (!empty($_FILES['fileUpload']['name']) and $_FILES['fileUpload']['error'] != 0) {
$this->errors[] = Tools::displayError('An error occurred during the file upload');
} elseif (!empty($_FILES['fileUpload']['name']) and !in_array(substr($_FILES['fileUpload']['name'], -4), $extension) and !in_array(substr($_FILES['fileUpload']['name'], -5), $extension)) {
$this->errors[] = Tools::displayError('Bad file extension');
} else {
if ((int) self::$cookie->id_customer) {
$customer = new Customer((int) self::$cookie->id_customer);
} else {
$customer = new Customer();
$customer->getByEmail($from);
}
$contact = new Contact($id_contact, self::$cookie->id_lang);
if (!($id_customer_thread = (int) Tools::getValue('id_customer_thread') and (int) Db::getInstance()->getValue('
SELECT cm.id_customer_thread FROM ' . _DB_PREFIX_ . 'customer_thread cm
WHERE cm.id_customer_thread = ' . (int) $id_customer_thread . ' AND token = \'' . pSQL(Tools::getValue('token')) . '\'') or $id_customer_thread = (int) Db::getInstance()->getValue('
SELECT cm.id_customer_thread FROM ' . _DB_PREFIX_ . 'customer_thread cm
WHERE cm.email = \'' . pSQL($from) . '\' AND cm.id_order = ' . (int) Tools::getValue('id_order') . ''))) {
$fields = Db::getInstance()->ExecuteS('
SELECT cm.id_customer_thread, cm.id_contact, cm.id_customer, cm.id_order, cm.id_product, cm.email
FROM ' . _DB_PREFIX_ . 'customer_thread cm
WHERE email = \'' . pSQL($from) . '\' AND (' . ($customer->id ? 'id_customer = ' . (int) $customer->id . ' OR ' : '') . '
id_order = ' . (int) Tools::getValue('id_order') . ')');
$score = 0;
foreach ($fields as $key => $row) {
$tmp = 0;
if ((int) $row['id_customer'] and $row['id_customer'] != $customer->id and $row['email'] != $from) {
continue;
}
if ($row['id_order'] != 0 and Tools::getValue('id_order') != $row['id_order']) {
continue;
}
if ($row['email'] == $from) {
$tmp += 4;
}
if ($row['id_contact'] == $id_contact) {
$tmp++;
}
if (Tools::getValue('id_product') != 0 and $row['id_product'] == Tools::getValue('id_product')) {
$tmp += 2;
}
if ($tmp >= 5 and $tmp >= $score) {
$score = $tmp;
$id_customer_thread = $row['id_customer_thread'];
}
}
}
$old_message = Db::getInstance()->getValue('
SELECT cm.message FROM ' . _DB_PREFIX_ . 'customer_message cm
WHERE cm.id_customer_thread = ' . (int) $id_customer_thread . '
ORDER BY date_add DESC');
if ($old_message == htmlentities($message, ENT_COMPAT, 'UTF-8')) {
self::$smarty->assign('alreadySent', 1);
$contact->email = '';
$contact->customer_service = 0;
}
if (!empty($contact->email)) {
if (Mail::Send((int) self::$cookie->id_lang, 'contact', Mail::l('Message from contact form'), array('{email}' => $from, '{message}' => stripslashes($message)), $contact->email, $contact->name, $from, (int) self::$cookie->id_customer ? $customer->firstname . ' ' . $customer->lastname : '', $fileAttachment) and Mail::Send((int) self::$cookie->id_lang, 'contact_form', Mail::l('Your message has been correctly sent'), array('{message}' => stripslashes($message)), $from)) {
self::$smarty->assign('confirmation', 1);
} else {
$this->errors[] = Tools::displayError('An error occurred while sending message.');
}
}
if ($contact->customer_service) {
if ((int) $id_customer_thread) {
$ct = new CustomerThread($id_customer_thread);
$ct->status = 'open';
$ct->id_lang = (int) self::$cookie->id_lang;
$ct->id_contact = (int) $id_contact;
if ($id_order = (int) Tools::getValue('id_order')) {
$ct->id_order = $id_order;
}
if ($id_product = (int) Tools::getValue('id_product')) {
$ct->id_product = $id_product;
}
$ct->update();
} else {
$ct = new CustomerThread();
if (isset($customer->id)) {
$ct->id_customer = (int) $customer->id;
}
if ($id_order = (int) Tools::getValue('id_order')) {
$ct->id_order = $id_order;
}
if ($id_product = (int) Tools::getValue('id_product')) {
$ct->id_product = $id_product;
}
$ct->id_contact = (int) $id_contact;
$ct->id_lang = (int) self::$cookie->id_lang;
$ct->email = $from;
$ct->status = 'open';
$ct->token = Tools::passwdGen(12);
$ct->add();
}
if ($ct->id) {
$cm = new CustomerMessage();
$cm->id_customer_thread = $ct->id;
$cm->message = htmlentities($message, ENT_COMPAT, 'UTF-8');
if (isset($filename) and rename($_FILES['fileUpload']['tmp_name'], _PS_MODULE_DIR_ . '../upload/' . $filename)) {
$cm->file_name = $filename;
}
$cm->ip_address = ip2long($_SERVER['REMOTE_ADDR']);
$cm->user_agent = $_SERVER['HTTP_USER_AGENT'];
if ($cm->add()) {
if (empty($contact->email)) {
Mail::Send((int) self::$cookie->id_lang, 'contact_form', Mail::l('Your message has been correctly sent'), array('{message}' => stripslashes($message)), $from);
}
self::$smarty->assign('confirmation', 1);
} else {
$this->errors[] = Tools::displayError('An error occurred while sending message.');
}
} else {
$this->errors[] = Tools::displayError('An error occurred while sending message.');
}
}
if (count($this->errors) > 1) {
array_unique($this->errors);
}
}
}
}
/**
* Start forms process
* @see FrontController::postProcess()
*/
public function postProcess()
{
if (Tools::isSubmit('submitMessage')) {
$extension = array('.txt', '.rtf', '.doc', '.docx', '.pdf', '.zip', '.png', '.jpeg', '.gif', '.jpg');
$file_attachment = Tools::fileAttachment('fileUpload');
$message = Tools::getValue('message');
// Html entities is not usefull, iscleanHtml check there is no bad html tags.
if (!($from = trim(Tools::getValue('from'))) || !Validate::isEmail($from)) {
$this->errors[] = Tools::displayError('Invalid email address.');
} elseif (!$message) {
$this->errors[] = Tools::displayError('The message cannot be blank.');
} elseif (!Validate::isCleanHtml($message)) {
$this->errors[] = Tools::displayError('Invalid message');
} elseif (!($id_contact = (int) Tools::getValue('id_contact')) || !Validate::isLoadedObject($contact = new Contact($id_contact, $this->context->language->id))) {
$this->errors[] = Tools::displayError('Please select a subject from the list provided. ');
} elseif (!empty($file_attachment['name']) && $file_attachment['error'] != 0) {
$this->errors[] = Tools::displayError('An error occurred during the file-upload process.');
} elseif (!empty($file_attachment['name']) && !in_array(Tools::strtolower(substr($file_attachment['name'], -4)), $extension) && !in_array(Tools::strtolower(substr($file_attachment['name'], -5)), $extension)) {
$this->errors[] = Tools::displayError('Bad file extension');
} else {
$customer = $this->context->customer;
if (!$customer->id) {
$customer->getByEmail($from);
}
$id_order = (int) $this->getOrder();
if (!(($id_customer_thread = (int) Tools::getValue('id_customer_thread')) && (int) Db::getInstance()->getValue('
SELECT cm.id_customer_thread FROM ' . _DB_PREFIX_ . 'customer_thread cm
WHERE cm.id_customer_thread = ' . (int) $id_customer_thread . ' AND cm.id_shop = ' . (int) $this->context->shop->id . ' AND token = \'' . pSQL(Tools::getValue('token')) . '\'') || ($id_customer_thread = CustomerThread::getIdCustomerThreadByEmailAndIdOrder($from, $id_order)))) {
$fields = Db::getInstance()->executeS('
SELECT cm.id_customer_thread, cm.id_contact, cm.id_customer, cm.id_order, cm.id_product, cm.email
FROM ' . _DB_PREFIX_ . 'customer_thread cm
WHERE email = \'' . pSQL($from) . '\' AND cm.id_shop = ' . (int) $this->context->shop->id . ' AND (' . ($customer->id ? 'id_customer = ' . (int) $customer->id . ' OR ' : '') . '
id_order = ' . (int) $id_order . ')');
$score = 0;
foreach ($fields as $key => $row) {
$tmp = 0;
if ((int) $row['id_customer'] && $row['id_customer'] != $customer->id && $row['email'] != $from) {
continue;
}
if ($row['id_order'] != 0 && $id_order != $row['id_order']) {
continue;
}
if ($row['email'] == $from) {
$tmp += 4;
}
if ($row['id_contact'] == $id_contact) {
$tmp++;
}
if (Tools::getValue('id_product') != 0 && $row['id_product'] == Tools::getValue('id_product')) {
$tmp += 2;
}
if ($tmp >= 5 && $tmp >= $score) {
$score = $tmp;
$id_customer_thread = $row['id_customer_thread'];
}
}
}
$old_message = Db::getInstance()->getValue('
SELECT cm.message FROM ' . _DB_PREFIX_ . 'customer_message cm
LEFT JOIN ' . _DB_PREFIX_ . 'customer_thread cc on (cm.id_customer_thread = cc.id_customer_thread)
WHERE cc.id_customer_thread = ' . (int) $id_customer_thread . ' AND cc.id_shop = ' . (int) $this->context->shop->id . '
ORDER BY cm.date_add DESC');
if ($old_message == $message) {
$this->context->smarty->assign('alreadySent', 1);
$contact->email = '';
$contact->customer_service = 0;
}
if ($contact->customer_service) {
if ((int) $id_customer_thread) {
$ct = new CustomerThread($id_customer_thread);
$ct->status = 'open';
$ct->id_lang = (int) $this->context->language->id;
$ct->id_contact = (int) $id_contact;
$ct->id_order = (int) $id_order;
if ($id_product = (int) Tools::getValue('id_product')) {
$ct->id_product = $id_product;
}
$ct->update();
} else {
$ct = new CustomerThread();
if (isset($customer->id)) {
$ct->id_customer = (int) $customer->id;
}
$ct->id_shop = (int) $this->context->shop->id;
$ct->id_order = (int) $id_order;
if ($id_product = (int) Tools::getValue('id_product')) {
$ct->id_product = $id_product;
}
$ct->id_contact = (int) $id_contact;
$ct->id_lang = (int) $this->context->language->id;
$ct->email = $from;
$ct->status = 'open';
$ct->token = Tools::passwdGen(12);
$ct->add();
}
if ($ct->id) {
$cm = new CustomerMessage();
$cm->id_customer_thread = $ct->id;
$cm->message = $message;
if (isset($file_attachment['rename']) && !empty($file_attachment['rename']) && rename($file_attachment['tmp_name'], _PS_UPLOAD_DIR_ . basename($file_attachment['rename']))) {
$cm->file_name = $file_attachment['rename'];
@chmod(_PS_UPLOAD_DIR_ . basename($file_attachment['rename']), 0664);
}
$cm->ip_address = (int) ip2long(Tools::getRemoteAddr());
$cm->user_agent = $_SERVER['HTTP_USER_AGENT'];
if (!$cm->add()) {
$this->errors[] = Tools::displayError('An error occurred while sending the message.');
}
} else {
$this->errors[] = Tools::displayError('An error occurred while sending the message.');
}
}
if (!count($this->errors)) {
$var_list = array('{order_name}' => '-', '{attached_file}' => '-', '{message}' => Tools::nl2br(stripslashes($message)), '{email}' => $from, '{product_name}' => '');
if (isset($file_attachment['name'])) {
$var_list['{attached_file}'] = $file_attachment['name'];
}
$id_product = (int) Tools::getValue('id_product');
if (isset($ct) && Validate::isLoadedObject($ct) && $ct->id_order) {
$order = new Order((int) $ct->id_order);
$var_list['{order_name}'] = $order->getUniqReference();
$var_list['{id_order}'] = (int) $order->id;
}
if ($id_product) {
$product = new Product((int) $id_product);
if (Validate::isLoadedObject($product) && isset($product->name[Context::getContext()->language->id])) {
$var_list['{product_name}'] = $product->name[Context::getContext()->language->id];
}
}
if (empty($contact->email)) {
Mail::Send($this->context->language->id, 'contact_form', isset($ct) && Validate::isLoadedObject($ct) ? sprintf(Mail::l('Your message has been correctly sent #ct%1$s #tc%2$s'), $ct->id, $ct->token) : Mail::l('Your message has been correctly sent'), $var_list, $from, null, null, null, $file_attachment);
} else {
if (!Mail::Send($this->context->language->id, 'contact', Mail::l('Message from contact form') . ' [no_sync]', $var_list, $contact->email, $contact->name, null, null, $file_attachment, null, _PS_MAIL_DIR_, false, null, null, $from) || !Mail::Send($this->context->language->id, 'contact_form', isset($ct) && Validate::isLoadedObject($ct) ? sprintf(Mail::l('Your message has been correctly sent #ct%1$s #tc%2$s'), $ct->id, $ct->token) : Mail::l('Your message has been correctly sent'), $var_list, $from, null, null, null, $file_attachment, null, _PS_MAIL_DIR_, false, null, null, $contact->email)) {
$this->errors[] = Tools::displayError('An error occurred while sending the message.');
}
}
}
if (count($this->errors) > 1) {
array_unique($this->errors);
} elseif (!count($this->errors)) {
$this->context->smarty->assign('confirmation', 1);
}
}
}
}
public function postProcess()
{
global $currentIndex, $cookie, $link;
if ($id_customer_thread = (int) Tools::getValue('id_customer_thread')) {
if ($id_contact = (int) Tools::getValue('id_contact')) {
Db::getInstance()->Execute('UPDATE ' . _DB_PREFIX_ . 'customer_thread SET id_contact = ' . (int) $id_contact . ' WHERE id_customer_thread = ' . (int) $id_customer_thread);
}
if ($id_status = (int) Tools::getValue('setstatus')) {
$statusArray = array(1 => 'open', 2 => 'closed', 3 => 'pending1', 4 => 'pending2');
Db::getInstance()->Execute('UPDATE ' . _DB_PREFIX_ . 'customer_thread SET status = "' . $statusArray[$id_status] . '" WHERE id_customer_thread = ' . (int) $id_customer_thread . ' LIMIT 1');
}
if (isset($_POST['id_employee_forward'])) {
// Todo: need to avoid doubles
$messages = Db::getInstance()->ExecuteS('
SELECT ct.*, cm.*, cl.name subject, CONCAT(e.firstname, \' \', e.lastname) employee_name, CONCAT(c.firstname, \' \', c.lastname) customer_name, c.firstname
FROM ' . _DB_PREFIX_ . 'customer_thread ct
LEFT JOIN ' . _DB_PREFIX_ . 'customer_message cm ON (ct.id_customer_thread = cm.id_customer_thread)
LEFT JOIN ' . _DB_PREFIX_ . 'contact_lang cl ON (cl.id_contact = ct.id_contact AND cl.id_lang = ' . (int) $cookie->id_lang . ')
LEFT OUTER JOIN ' . _DB_PREFIX_ . 'employee e ON e.id_employee = cm.id_employee
LEFT OUTER JOIN ' . _DB_PREFIX_ . 'customer c ON (c.email = ct.email)
WHERE ct.id_customer_thread = ' . (int) Tools::getValue('id_customer_thread') . '
ORDER BY cm.date_add DESC');
$output = '';
foreach ($messages as $message) {
$output .= $this->displayMsg($message, true, (int) Tools::getValue('id_employee_forward'));
}
$cm = new CustomerMessage();
$cm->id_employee = (int) $cookie->id_employee;
$cm->id_customer_thread = (int) Tools::getValue('id_customer_thread');
$cm->ip_address = ip2long($_SERVER['REMOTE_ADDR']);
$currentEmployee = new Employee($cookie->id_employee);
if ($id_employee = (int) Tools::getValue('id_employee_forward') and $employee = new Employee($id_employee) and Validate::isLoadedObject($employee)) {
$params = array('{messages}' => $output, '{employee}' => $currentEmployee->firstname . ' ' . $currentEmployee->lastname, '{comment}' => stripslashes($_POST['message_forward']));
if (Mail::Send((int) $cookie->id_lang, 'forward_msg', Mail::l('Fwd: Customer message', (int) $cookie->id_lang), $params, $employee->email, $employee->firstname . ' ' . $employee->lastname, $currentEmployee->email, $currentEmployee->firstname . ' ' . $currentEmployee->lastname, NULL, NULL, _PS_MAIL_DIR_, true)) {
$cm->message = $this->l('Message forwarded to') . ' ' . $employee->firstname . ' ' . $employee->lastname . "\n" . $this->l('Comment:') . ' ' . $_POST['message_forward'];
$cm->add();
}
} elseif ($email = Tools::getValue('email') and Validate::isEmail($email)) {
$params = array('{messages}' => $output, '{employee}' => $currentEmployee->firstname . ' ' . $currentEmployee->lastname, '{comment}' => stripslashes($_POST['message_forward']));
if (Mail::Send((int) $cookie->id_lang, 'forward_msg', Mail::l('Fwd: Customer message', (int) $cookie->id_lang), $params, $email, NULL, $currentEmployee->email, $currentEmployee->firstname . ' ' . $currentEmployee->lastname, NULL, NULL, _PS_MAIL_DIR_, true)) {
$cm->message = $this->l('Message forwarded to') . ' ' . $email . "\n" . $this->l('Comment:') . ' ' . $_POST['message_forward'];
$cm->add();
}
} else {
echo '<div class="alert error">' . Tools::displayError('Email invalid.') . '</div>';
}
}
if (Tools::isSubmit('submitReply')) {
$ct = new CustomerThread($id_customer_thread);
$cm = new CustomerMessage();
$cm->id_employee = (int) $cookie->id_employee;
$cm->id_customer_thread = $ct->id;
$cm->message = Tools::htmlentitiesutf8(nl2br2(Tools::getValue('reply_message')));
$cm->ip_address = ip2long($_SERVER['REMOTE_ADDR']);
if (isset($_FILES) and !empty($_FILES['joinFile']['name']) and $_FILES['joinFile']['error'] != 0) {
$this->_errors[] = Tools::displayError('An error occurred with the file upload.');
} elseif ($cm->add()) {
$fileAttachment = NULL;
if (!empty($_FILES['joinFile']['name'])) {
$fileAttachment['content'] = file_get_contents($_FILES['joinFile']['tmp_name']);
$fileAttachment['name'] = $_FILES['joinFile']['name'];
$fileAttachment['mime'] = $_FILES['joinFile']['type'];
}
$params = array('{reply}' => nl2br2(Tools::getValue('reply_message')), '{link}' => $link->getPageLink('contact-form.php', true) . '?id_customer_thread=' . (int) $ct->id . '&token=' . $ct->token);
if (Mail::Send((int) $ct->id_lang, 'reply_msg', Mail::l('An answer to your message is available', (int) $ct->id_lang), $params, Tools::getValue('msg_email'), NULL, NULL, NULL, $fileAttachment, NULL, _PS_MAIL_DIR_, true)) {
$ct->status = 'closed';
$ct->update();
}
Tools::redirectAdmin($currentIndex . '&id_customer_thread=' . (int) $id_customer_thread . '&viewcustomer_thread&token=' . Tools::getValue('token'));
} else {
$this->_errors[] = Tools::displayError('An error occurred, your message was not sent. Please contact your system administrator.');
}
}
}
return parent::postProcess();
}
/**
* Start forms process
* @see FrontController::postProcess()
*/
public function postProcess()
{
if (Tools::isSubmit('submitMessage')) {
$idOrder = (int) Tools::getValue('id_order');
$msgText = Tools::getValue('msgText');
if (!$idOrder || !Validate::isUnsignedId($idOrder)) {
$this->errors[] = Tools::displayError('The order is no longer valid.');
} elseif (empty($msgText)) {
$this->errors[] = Tools::displayError('The message cannot be blank.');
} elseif (!Validate::isMessage($msgText)) {
$this->errors[] = Tools::displayError('This message is invalid (HTML is not allowed).');
}
if (!count($this->errors)) {
$order = new Order($idOrder);
if (Validate::isLoadedObject($order) && $order->id_customer == $this->context->customer->id) {
//check if a thread already exist
$id_customer_thread = CustomerThread::getIdCustomerThreadByEmailAndIdOrder($this->context->customer->email, $order->id);
$id_product = (int) Tools::getValue('id_product');
$cm = new CustomerMessage();
if (!$id_customer_thread) {
$ct = new CustomerThread();
$ct->id_contact = 0;
$ct->id_customer = (int) $order->id_customer;
$ct->id_shop = (int) $this->context->shop->id;
if ($id_product && $order->orderContainProduct($id_product)) {
$ct->id_product = $id_product;
}
$ct->id_order = (int) $order->id;
$ct->id_lang = (int) $this->context->language->id;
$ct->email = $this->context->customer->email;
$ct->status = 'open';
$ct->token = Tools::passwdGen(12);
$ct->add();
} else {
$ct = new CustomerThread((int) $id_customer_thread);
$ct->status = 'open';
$ct->update();
}
$cm->id_customer_thread = $ct->id;
$cm->message = $msgText;
$cm->ip_address = (int) ip2long($_SERVER['REMOTE_ADDR']);
$cm->add();
if (!Configuration::get('PS_MAIL_EMAIL_MESSAGE')) {
$to = strval(Configuration::get('PS_SHOP_EMAIL'));
} else {
$to = new Contact((int) Configuration::get('PS_MAIL_EMAIL_MESSAGE'));
$to = strval($to->email);
}
$toName = strval(Configuration::get('PS_SHOP_NAME'));
$customer = $this->context->customer;
$product = new Product($id_product);
$product_name = '';
if (Validate::isLoadedObject($product) && isset($product->name[(int) $this->context->language->id])) {
$product_name = $product->name[(int) $this->context->language->id];
}
if (Validate::isLoadedObject($customer)) {
Mail::Send($this->context->language->id, 'order_customer_comment', Mail::l('Message from a customer'), array('{lastname}' => $customer->lastname, '{firstname}' => $customer->firstname, '{email}' => $customer->email, '{id_order}' => (int) $order->id, '{order_name}' => $order->getUniqReference(), '{message}' => Tools::nl2br($msgText), '{product_name}' => $product_name), $to, $toName, $customer->email, $customer->firstname . ' ' . $customer->lastname);
}
if (Tools::getValue('ajax') != 'true') {
Tools::redirect('index.php?controller=order-detail&id_order=' . (int) $idOrder);
}
$this->context->smarty->assign('message_confirmation', true);
} else {
$this->errors[] = Tools::displayError('Order not found');
}
}
}
}
public function saveContact()
{
$message = Tools::getValue('message');
// Html entities is not usefull, iscleanHtml check there is no bad html tags.
if (!($from = trim(Tools::getValue('email'))) || !Validate::isEmail($from)) {
$this->errors[] = Tools::displayError('Invalid email address.');
} elseif (!$message) {
$this->errors[] = Tools::displayError('The message cannot be blank.');
} elseif (!Validate::isCleanHtml($message)) {
$this->errors[] = Tools::displayError('Invalid message');
} elseif (!($id_contact = (int) Tools::getValue('id_contact')) || !Validate::isLoadedObject($contact = new Contact($id_contact, $this->context->language->id))) {
$this->errors[] = Tools::displayError('Please select a subject from the list provided. ');
} else {
$customer = $this->context->customer;
if (!$customer->id) {
$customer->getByEmail($from);
}
$id_order = (int) $this->getOrder();
if (!(($id_customer_thread = (int) Tools::getValue('id_customer_thread')) && (int) Db::getInstance()->getValue('
SELECT cm.id_customer_thread FROM ' . _DB_PREFIX_ . 'customer_thread cm
WHERE cm.id_customer_thread = ' . (int) $id_customer_thread . ' AND cm.id_shop = ' . (int) $this->context->shop->id . ' AND token = \'' . pSQL(Tools::getValue('token')) . '\'') || ($id_customer_thread = CustomerThread::getIdCustomerThreadByEmailAndIdOrder($from, $id_order)))) {
$fields = Db::getInstance()->executeS('
SELECT cm.id_customer_thread, cm.id_contact, cm.id_customer, cm.id_order, cm.id_product, cm.email
FROM ' . _DB_PREFIX_ . 'customer_thread cm
WHERE email = \'' . pSQL($from) . '\' AND cm.id_shop = ' . (int) $this->context->shop->id . ' AND (' . ($customer->id ? 'id_customer = ' . (int) $customer->id . ' OR ' : '') . '
id_order = ' . (int) $id_order . ')');
$score = 0;
foreach ($fields as $key => $row) {
$tmp = 0;
if ((int) $row['id_customer'] && $row['id_customer'] != $customer->id && $row['email'] != $from) {
continue;
}
if ($row['id_order'] != 0 && $id_order != $row['id_order']) {
continue;
}
if ($row['email'] == $from) {
$tmp += 4;
}
if ($row['id_contact'] == $id_contact) {
$tmp++;
}
if (Tools::getValue('id_product') != 0 && $row['id_product'] == Tools::getValue('id_product')) {
$tmp += 2;
}
if ($tmp >= 5 && $tmp >= $score) {
$score = $tmp;
$id_customer_thread = $row['id_customer_thread'];
}
}
}
$old_message = Db::getInstance()->getValue('
SELECT cm.message FROM ' . _DB_PREFIX_ . 'customer_message cm
LEFT JOIN ' . _DB_PREFIX_ . 'customer_thread cc on (cm.id_customer_thread = cc.id_customer_thread)
WHERE cc.id_customer_thread = ' . (int) $id_customer_thread . ' AND cc.id_shop = ' . (int) $this->context->shop->id . '
ORDER BY cm.date_add DESC');
if ($old_message == $message) {
$this->context->smarty->assign('alreadySent', 1);
$contact->email = '';
$contact->customer_service = 0;
}
if ($contact->customer_service) {
if ((int) $id_customer_thread) {
$ct = new CustomerThread($id_customer_thread);
$ct->status = 'open';
$ct->id_lang = (int) $this->context->language->id;
$ct->id_contact = (int) $id_contact;
$ct->id_order = (int) $id_order;
if ($id_product = (int) Tools::getValue('id_product')) {
$ct->id_product = $id_product;
}
$ct->update();
} else {
$ct = new CustomerThread();
if (isset($customer->id)) {
$ct->id_customer = (int) $customer->id;
}
$ct->id_shop = (int) $this->context->shop->id;
$ct->id_order = (int) $id_order;
if ($id_product = (int) Tools::getValue('id_product')) {
$ct->id_product = $id_product;
}
$ct->id_contact = (int) $id_contact;
$ct->id_lang = (int) $this->context->language->id;
$ct->email = $from;
$ct->status = 'open';
$ct->token = Tools::passwdGen(12);
$ct->add();
}
if ($ct->id) {
$cm = new CustomerMessage();
$cm->id_customer_thread = $ct->id;
$cm->message = $message;
$cm->ip_address = (int) ip2long(Tools::getRemoteAddr());
$cm->user_agent = $_SERVER['HTTP_USER_AGENT'];
if (!$cm->add()) {
$this->errors[] = Tools::displayError('An error occurred while sending the message.');
}
} else {
$this->errors[] = Tools::displayError('An error occurred while sending the message.');
}
}
if (!count($this->errors)) {
$var_list = array('{order_name}' => '-', '{attached_file}' => '-', '{message}' => Tools::nl2br(stripslashes($message)), '{email}' => $from, '{product_name}' => '');
if (isset($file_attachment['name'])) {
$var_list['{attached_file}'] = $file_attachment['name'];
}
$id_product = (int) Tools::getValue('id_product');
if (isset($ct) && Validate::isLoadedObject($ct) && $ct->id_order) {
$order = new Order((int) $ct->id_order);
$var_list['{order_name}'] = $order->getUniqReference();
$var_list['{id_order}'] = (int) $order->id;
}
if ($id_product) {
$product = new Product((int) $id_product);
if (Validate::isLoadedObject($product) && isset($product->name[Context::getContext()->language->id])) {
$var_list['{product_name}'] = $product->name[Context::getContext()->language->id];
}
}
if (empty($contact->email)) {
Mail::Send($this->context->language->id, 'contact_form', isset($ct) && Validate::isLoadedObject($ct) ? sprintf(Mail::l('Your message has been correctly sent #ct%1$s #tc%2$s'), $ct->id, $ct->token) : Mail::l('Your message has been correctly sent'), $var_list, $from, null, null, null);
} else {
if (!Mail::Send($this->context->language->id, 'contact', Mail::l('Message from contact form') . ' [no_sync]', $var_list, $contact->email, $contact->name, $from, $customer->id ? $customer->firstname . ' ' . $customer->lastname : '') || !Mail::Send($this->context->language->id, 'contact_form', isset($ct) && Validate::isLoadedObject($ct) ? sprintf(Mail::l('Your message has been correctly sent #ct%1$s #tc%2$s'), $ct->id, $ct->token) : Mail::l('Your message has been correctly sent'), $var_list, $from, null, $contact->email, $contact->name)) {
$this->errors[] = Tools::displayError('An error occurred while sending the message.');
}
}
}
$response = new stdClass();
if ($this->errors) {
$response->status = '0';
$response->msg = implode('<br />', $this->errors);
} else {
$response->status = 1;
$response->msg = "Send message success!";
}
die(Tools::jsonEncode($response));
/*
if (count($this->errors) > 1)
array_unique($this->errors);
elseif (!count($this->errors))
$this->context->smarty->assign('confirmation', 1);
*
*/
}
}
public function sendMessage()
{
$extension = array('.txt', '.rtf', '.doc', '.docx', '.pdf', '.zip', '.png', '.jpeg', '.gif', '.jpg');
$file_attachment = Tools::fileAttachment('fileUpload');
$message = Tools::getValue('message');
if (!($from = trim(Tools::getValue('from'))) || !Validate::isEmail($from)) {
$this->context->controller->errors[] = $this->l('Invalid email address.');
} elseif (!$message) {
$this->context->controller->errors[] = $this->l('The message cannot be blank.');
} elseif (!Validate::isCleanHtml($message)) {
$this->context->controller->errors[] = $this->l('Invalid message');
} elseif (!($id_contact = (int) Tools::getValue('id_contact')) || !Validate::isLoadedObject($contact = new Contact($id_contact, $this->context->language->id))) {
$this->context->controller->errors[] = $this->l('Please select a subject from the list provided. ');
} elseif (!empty($file_attachment['name']) && $file_attachment['error'] != 0) {
$this->context->controller->errors[] = $this->l('An error occurred during the file-upload process.');
} elseif (!empty($file_attachment['name']) && !in_array(Tools::strtolower(substr($file_attachment['name'], -4)), $extension) && !in_array(Tools::strtolower(substr($file_attachment['name'], -5)), $extension)) {
$this->context->controller->errors[] = $this->l('Bad file extension');
} else {
$customer = $this->context->customer;
if (!$customer->id) {
$customer->getByEmail($from);
}
$id_order = (int) Tools::getValue('id_order');
$id_customer_thread = CustomerThread::getIdCustomerThreadByEmailAndIdOrder($from, $id_order);
if ($contact->customer_service) {
if ((int) $id_customer_thread) {
$ct = new CustomerThread($id_customer_thread);
$ct->status = 'open';
$ct->id_lang = (int) $this->context->language->id;
$ct->id_contact = (int) $id_contact;
$ct->id_order = (int) $id_order;
if ($id_product = (int) Tools::getValue('id_product')) {
$ct->id_product = $id_product;
}
$ct->update();
} else {
$ct = new CustomerThread();
if (isset($customer->id)) {
$ct->id_customer = (int) $customer->id;
}
$ct->id_shop = (int) $this->context->shop->id;
$ct->id_order = (int) $id_order;
if ($id_product = (int) Tools::getValue('id_product')) {
$ct->id_product = $id_product;
}
$ct->id_contact = (int) $id_contact;
$ct->id_lang = (int) $this->context->language->id;
$ct->email = $from;
$ct->status = 'open';
$ct->token = Tools::passwdGen(12);
$ct->add();
}
if ($ct->id) {
$lastMessage = CustomerMessage::getLastMessageForCustomerThread($ct->id);
$testFileUpload = isset($file_attachment['rename']) && !empty($file_attachment['rename']);
// if last message is the same as new message (and no file upload), do not consider this contact
if ($lastMessage != $message || $testFileUpload) {
$cm = new CustomerMessage();
$cm->id_customer_thread = $ct->id;
$cm->message = $message;
if ($testFileUpload && rename($file_attachment['tmp_name'], _PS_UPLOAD_DIR_ . basename($file_attachment['rename']))) {
$cm->file_name = $file_attachment['rename'];
@chmod(_PS_UPLOAD_DIR_ . basename($file_attachment['rename']), 0664);
}
$cm->ip_address = (int) ip2long(Tools::getRemoteAddr());
$cm->user_agent = $_SERVER['HTTP_USER_AGENT'];
if (!$cm->add()) {
$this->context->controller->errors[] = $this->l('An error occurred while sending the message.');
}
} else {
$mailAlreadySend = true;
}
} else {
$this->context->controller->errors[] = $this->l('An error occurred while sending the message.');
}
}
if (!count($this->context->controller->errors) && empty($mailAlreadySend)) {
$var_list = ['{order_name}' => '-', '{attached_file}' => '-', '{message}' => Tools::nl2br(stripslashes($message)), '{email}' => $from, '{product_name}' => ''];
if (isset($file_attachment['name'])) {
$var_list['{attached_file}'] = $file_attachment['name'];
}
$id_product = (int) Tools::getValue('id_product');
if (isset($ct) && Validate::isLoadedObject($ct) && $ct->id_order) {
$order = new Order((int) $ct->id_order);
$var_list['{order_name}'] = $order->getUniqReference();
$var_list['{id_order}'] = (int) $order->id;
}
if ($id_product) {
$product = new Product((int) $id_product);
if (Validate::isLoadedObject($product) && isset($product->name[Context::getContext()->language->id])) {
$var_list['{product_name}'] = $product->name[Context::getContext()->language->id];
}
}
if (empty($contact->email)) {
Mail::Send($this->context->language->id, 'contact_form', isset($ct) && Validate::isLoadedObject($ct) ? $this->trans('Your message has been correctly sent #ct%thread_id% #tc%thread_token%', array('%thread_id%' => $ct->id, '%thread_token%' => $ct->token), 'Emails.Subject') : $this->trans('Your message has been correctly sent', array(), 'Emails.Subject'), $var_list, $from, null, null, null, $file_attachment);
} else {
if (!Mail::Send($this->context->language->id, 'contact', $this->trans('Message from contact form', array(), 'Emails.Subject') . ' [no_sync]', $var_list, $contact->email, $contact->name, null, null, $file_attachment, null, _PS_MAIL_DIR_, false, null, null, $from) || !Mail::Send($this->context->language->id, 'contact_form', isset($ct) && Validate::isLoadedObject($ct) ? $this->trans('Your message has been correctly sent #ct%thread_id% #tc%thread_token%', array('%thread_id%' => $ct->id, '%thread_token%' => $ct->token), 'Emails.Subject') : $this->trans('Your message has been correctly sent', array(), 'Emails.Subject'), $var_list, $from, null, null, null, $file_attachment, null, _PS_MAIL_DIR_, false, null, null, $contact->email)) {
$this->context->controller->errors[] = $this->l('An error occurred while sending the message.');
}
}
}
if (!count($this->context->controller->errors)) {
$this->context->controller->success[] = $this->l('Your message has been successfully sent to our team.');
}
}
}
/**
* Start forms process
* @see FrontController::postProcess()
*/
public function postProcess()
{
if (Tools::isSubmit('submitMessage')) {
$message = Tools::getValue('message');
// Html entities is not usefull, iscleanHtml check there is no bad html tags.
if (!($from = trim(Tools::getValue('from'))) || !Validate::isEmail($from)) {
$this->errors[] = Tools::displayError('Invalid email address.');
} elseif (!$message) {
$this->errors[] = Tools::displayError('The message cannot be blank.');
} elseif (!Validate::isCleanHtml($message)) {
$this->errors[] = Tools::displayError('Invalid message');
} elseif (!empty($file_attachment['name']) && $file_attachment['error'] != 0) {
$this->errors[] = Tools::displayError('An error occurred during the file-upload process.');
} elseif (!empty($file_attachment['name']) && !in_array(Tools::strtolower(substr($file_attachment['name'], -4)), $extension) && !in_array(Tools::strtolower(substr($file_attachment['name'], -5)), $extension)) {
$this->errors[] = Tools::displayError('Bad file extension');
} else {
$customer = $this->context->customer;
if (!$customer->id) {
$customer->getByEmail($from);
}
$id_contact = (int) Configuration::get('ASKFORPRICE_CONTACT');
$contact = new Contact($id_contact);
if ($contact->customer_service) {
if ((int) $id_customer_thread) {
$ct = new CustomerThread($id_customer_thread);
$ct->status = 'open';
$ct->id_lang = (int) $this->context->language->id;
$ct->id_contact = (int) $id_contact;
$ct->id_order = (int) $id_order;
if ($id_product = (int) Tools::getValue('id_product')) {
$ct->id_product = $id_product;
}
$ct->update();
} else {
$ct = new CustomerThread();
if (isset($customer->id)) {
$ct->id_customer = (int) $customer->id;
}
$ct->id_shop = (int) $this->context->shop->id;
$ct->id_order = (int) $id_order;
if ($id_product = (int) Tools::getValue('id_product')) {
$ct->id_product = $id_product;
}
$ct->id_contact = (int) $id_contact;
$ct->id_lang = (int) $this->context->language->id;
$ct->email = $from;
$ct->status = 'open';
$ct->token = Tools::passwdGen(12);
$ct->add();
}
if ($ct->id) {
$cm = new CustomerMessage();
$cm->id_customer_thread = $ct->id;
$cm->message = $message;
if (isset($file_attachment['rename']) && !empty($file_attachment['rename']) && rename($file_attachment['tmp_name'], _PS_UPLOAD_DIR_ . basename($file_attachment['rename']))) {
$cm->file_name = $file_attachment['rename'];
@chmod(_PS_UPLOAD_DIR_ . basename($file_attachment['rename']), 0664);
}
$cm->ip_address = (int) ip2long(Tools::getRemoteAddr());
$cm->user_agent = $_SERVER['HTTP_USER_AGENT'];
if (!$cm->add()) {
$this->errors[] = Tools::displayError('An error occurred while sending the message.');
}
} else {
$this->errors[] = Tools::displayError('An error occurred while sending the message.');
}
}
if (!count($this->errors)) {
$mailpaht = _PS_MODULE_DIR_ . 'askforprice/mails/';
$message = Tools::nl2br(stripslashes($message));
$var_list = array('{message}' => $message, '{email}' => $from, '{id_product}' => (int) Tools::getValue('id_product'), '{product_name}' => '', '{product_qty}' => (int) Tools::getValue('qty'), '{suggested_price}' => (double) Tools::getValue('price'));
$id_product = (int) Tools::getValue('id_product');
if (isset($ct) && Validate::isLoadedObject($ct) && $ct->id_order) {
$order = new Order((int) $ct->id_order);
$var_list['{order_name}'] = $order->getUniqReference();
$var_list['{id_order}'] = (int) $order->id;
}
if ($id_product) {
$product = new Product((int) $id_product);
if (Validate::isLoadedObject($product) && isset($product->name[Context::getContext()->language->id])) {
$var_list['{product_name}'] = $product->name[Context::getContext()->language->id];
}
}
if (empty($contact->email)) {
Mail::Send($this->context->language->id, 'askforprice_form', isset($ct) && Validate::isLoadedObject($ct) ? sprintf(Mail::l('Your message has been correctly sent #ct%1$s #tc%2$s'), $ct->id, $ct->token) : Mail::l('Your message has been correctly sent'), $var_list, $from, null, null, null, $mailpaht);
} else {
if (!Mail::Send($this->context->language->id, 'askforprice', Mail::l('Message from contact form') . ' [no_sync]', $var_list, $contact->email, $contact->name, $from, $customer->id ? $customer->firstname . ' ' . $customer->lastname : '', null, null, $mailpaht) || !Mail::Send($this->context->language->id, 'askforprice_form', isset($ct) && Validate::isLoadedObject($ct) ? sprintf(Mail::l('Your message has been correctly sent #ct%1$s #tc%2$s'), $ct->id, $ct->token) : Mail::l('Your message has been correctly sent'), $var_list, $from, null, $contact->email, $contact->name, null, null, $mailpaht)) {
$this->errors[] = Tools::displayError('An error occurred while sending the message.');
}
}
}
if (count($this->errors) > 1) {
array_unique($this->errors);
} elseif (!count($this->errors)) {
$this->context->smarty->assign('confirmation', 1);
}
}
}
}
