private function getAssignToUser() { require_once 'modules/AOP_Case_Updates/AOPAssignManager.php'; $assignManager = new AOPAssignManager(); return $assignManager->getNextAssignedUser(); }
function pollMonitoredInboxesAOP() { require_once 'custom/modules/InboundEmail/AOPInboundEmail.php'; $_bck_up = array('team_id' => $GLOBALS['current_user']->team_id, 'team_set_id' => $GLOBALS['current_user']->team_set_id); $GLOBALS['log']->info('----->Scheduler fired job of type pollMonitoredInboxesAOP()'); global $dictionary; global $app_strings; global $sugar_config; require_once 'modules/Configurator/Configurator.php'; require_once 'modules/Emails/EmailUI.php'; $ie = new AOPInboundEmail(); $emailUI = new EmailUI(); $r = $ie->db->query('SELECT id, name FROM inbound_email WHERE is_personal = 0 AND deleted=0 AND status=\'Active\' AND mailbox_type != \'bounce\''); $GLOBALS['log']->debug('Just got Result from get all Inbounds of Inbound Emails'); while ($a = $ie->db->fetchByAssoc($r)) { $GLOBALS['log']->debug('In while loop of Inbound Emails'); $ieX = new AOPInboundEmail(); $ieX->retrieve($a['id']); $GLOBALS['current_user']->team_id = $ieX->team_id; $GLOBALS['current_user']->team_set_id = $ieX->team_set_id; $mailboxes = $ieX->mailboxarray; foreach ($mailboxes as $mbox) { $ieX->mailbox = $mbox; $newMsgs = array(); $msgNoToUIDL = array(); $connectToMailServer = false; if ($ieX->isPop3Protocol()) { $msgNoToUIDL = $ieX->getPop3NewMessagesToDownloadForCron(); // get all the keys which are msgnos; $newMsgs = array_keys($msgNoToUIDL); } if ($ieX->connectMailserver() == 'true') { $connectToMailServer = true; } // if $GLOBALS['log']->debug('Trying to connect to mailserver for [ ' . $a['name'] . ' ]'); if ($connectToMailServer) { $GLOBALS['log']->debug('Connected to mailserver'); if (!$ieX->isPop3Protocol()) { $newMsgs = $ieX->getNewMessageIds(); } if (is_array($newMsgs)) { $current = 1; $total = count($newMsgs); require_once "include/SugarFolders/SugarFolders.php"; $sugarFolder = new SugarFolder(); $groupFolderId = $ieX->groupfolder_id; $isGroupFolderExists = false; $users = array(); if ($groupFolderId != null && $groupFolderId != "") { $sugarFolder->retrieve($groupFolderId); $isGroupFolderExists = true; } // if $messagesToDelete = array(); if ($ieX->isMailBoxTypeCreateCase()) { require_once 'modules/AOP_Case_Updates/AOPAssignManager.php'; $assignManager = new AOPAssignManager($ieX); } foreach ($newMsgs as $k => $msgNo) { $uid = $msgNo; if ($ieX->isPop3Protocol()) { $uid = $msgNoToUIDL[$msgNo]; } else { $uid = imap_uid($ieX->conn, $msgNo); } // else if ($isGroupFolderExists) { if ($ieX->importOneEmail($msgNo, $uid)) { // add to folder $sugarFolder->addBean($ieX->email); if ($ieX->isPop3Protocol()) { $messagesToDelete[] = $msgNo; } else { $messagesToDelete[] = $uid; } if ($ieX->isMailBoxTypeCreateCase()) { $userId = $assignManager->getNextAssignedUser(); $GLOBALS['log']->debug('userId [ ' . $userId . ' ]'); $ieX->handleCreateCase($ieX->email, $userId); } // if } // if } else { if ($ieX->isAutoImport()) { $ieX->importOneEmail($msgNo, $uid); } else { /*If the group folder doesn't exist then download only those messages which has caseid in message*/ $ieX->getMessagesInEmailCache($msgNo, $uid); $email = new Email(); $header = imap_headerinfo($ieX->conn, $msgNo); $email->name = $ieX->handleMimeHeaderDecode($header->subject); $email->from_addr = $ieX->convertImapToSugarEmailAddress($header->from); $email->reply_to_email = $ieX->convertImapToSugarEmailAddress($header->reply_to); if (!empty($email->reply_to_email)) { $contactAddr = $email->reply_to_email; } else { $contactAddr = $email->from_addr; } $mailBoxType = $ieX->mailbox_type; $ieX->handleAutoresponse($email, $contactAddr); } // else } // else $GLOBALS['log']->debug('***** On message [ ' . $current . ' of ' . $total . ' ] *****'); $current++; } // foreach // update Inbound Account with last robin } // if if ($isGroupFolderExists) { $leaveMessagesOnMailServer = $ieX->get_stored_options("leaveMessagesOnMailServer", 0); if (!$leaveMessagesOnMailServer) { if ($ieX->isPop3Protocol()) { $ieX->deleteMessageOnMailServerForPop3(implode(",", $messagesToDelete)); } else { $ieX->deleteMessageOnMailServer(implode($app_strings['LBL_EMAIL_DELIMITER'], $messagesToDelete)); } } } } else { $GLOBALS['log']->fatal("SCHEDULERS: could not get an IMAP connection resource for ID [ {$a['id']} ]. Skipping mailbox [ {$a['name']} ]."); // cn: bug 9171 - continue while } // else } // foreach imap_expunge($ieX->conn); imap_close($ieX->conn, CL_EXPUNGE); } // while $GLOBALS['current_user']->team_id = $_bck_up['team_id']; $GLOBALS['current_user']->team_set_id = $_bck_up['team_set_id']; return true; }