/**
* Inviation was rejected by visitor
*
* Triggers {@link \Mibew\EventDispatcher\Events::INVITATION_REJECT} event.
*
* @param int $visitor_id ID of the visitor
*/
function invitation_reject($visitor_id)
{
$visitor = track_get_visitor_by_id($visitor_id);
// Send message to operator
$thread = Thread::load($visitor['threadid']);
if ($thread) {
$thread->postMessage(Thread::KIND_FOR_AGENT, getlocal('Visitor rejected invitation', null, get_current_locale(), true));
}
$db = Database::getInstance();
$db->query("UPDATE {sitevisitor} v, {thread} t SET " . "v.threadid = NULL, " . "t.invitationstate = :invitation_rejected, " . "t.istate = :state_closed, " . "t.dtmclosed = :now " . "WHERE t.threadid = v.threadid " . "AND visitorid = :visitor_id", array(':invitation_rejected' => Thread::INVITATION_REJECTED, ':state_closed' => Thread::STATE_CLOSED, ':visitor_id' => $visitor_id, ':now' => time()));
$args = array('invitation' => $thread);
EventDispatcher::getInstance()->triggerEvent(Events::INVITATION_REJECT, $args);
}
function track_get_user_id($visitor_id)
{
$visitor = track_get_visitor_by_id($visitor_id);
if (!$visitor) {
return false;
}
return $visitor['userid'];
}
/**
* Generates a page with user tracking information.
*
* @param Request $request
* @return string Rendered page content
*/
public function userTrackAction(Request $request)
{
if (Settings::get('enabletracking') == '0') {
throw new BadRequestException('Tracking is disabled.');
}
if ($request->query->has('thread')) {
$thread_id = $request->query->get('thread');
if (!preg_match("/^\\d{1,8}\$/", $thread_id)) {
throw new BadRequestException('Wrong thread ID.');
}
$visitor = track_get_visitor_by_thread_id($thread_id);
if (!$visitor) {
throw new BadRequestException('Wrong thread.');
}
} else {
$visitor_id = $request->query->get('visitor');
if (!preg_match("/^\\d{1,8}\$/", $visitor_id)) {
throw new BadRequestException('Wrong visitor ID.');
}
$visitor = track_get_visitor_by_id($visitor_id);
if (!$visitor) {
throw new BadRequestException('Wrong visitor.');
}
}
$path = track_get_path($visitor);
$page['entry'] = htmlspecialchars($visitor['entry']);
$page['history'] = array();
ksort($path);
foreach ($path as $k => $v) {
$page['history'][] = array('date' => date_to_text($k), 'link' => htmlspecialchars($v));
}
$page['title'] = getlocal('Tracked path of visitor');
$page['show_small_login'] = false;
return $this->render('tracked', $page);
}
/**
* Provides a gateway for widget requests.
*
* Triggers {@link \Mibew\EventDispatcher\Events::VISITOR_TRACK} event.
*
* @param Request $request
* @return string Rendered page content
*/
public function indexAction(Request $request)
{
$operator = array();
$response_data = array('load' => array(), 'handlers' => array(), 'dependencies' => array(), 'data' => array());
$tracking_allowed = Settings::get('enabletracking') == '1' && (Settings::get('trackoperators') == '1' || !$this->getOperator());
if ($tracking_allowed) {
$entry = $request->query->get('entry', '');
$referer = $request->server->get('HTTP_REFERER', '');
$user_id = $request->query->get('user_id', false);
// Check if session was started
if (isset($_SESSION[SESSION_PREFIX . 'visitorid']) && preg_match('/^[0-9]+$/', $_SESSION[SESSION_PREFIX . 'visitorid'])) {
// Session was started. Just track the visitor.
$visitor_id = track_visitor($_SESSION[SESSION_PREFIX . 'visitorid'], $entry, $referer);
$visitor = track_get_visitor_by_id($visitor_id);
} else {
$visitor = track_get_visitor_by_user_id($user_id);
if ($visitor !== false) {
// Session is not started but the visitor exists in
// database. Probably third-party cookies are disabled by
// the browser. Use tracking by local cookie at target site.
$visitor_id = track_visitor($visitor['visitorid'], $entry, $referer);
} else {
// Start tracking session
$visitor_id = track_visitor_start($entry, $referer);
$visitor = track_get_visitor_by_id($visitor_id);
}
}
if ($visitor_id) {
$_SESSION[SESSION_PREFIX . 'visitorid'] = $visitor_id;
}
if ($user_id === false) {
// Update local cookie value at target site
$response_data['handlers'][] = 'updateUserId';
$response_data['dependencies']['updateUserId'] = array();
$response_data['data']['user']['id'] = $visitor['userid'];
}
// Provide an ability for others to make something on visitor
// tracking
$event_arguments = array('visitor' => $visitor);
EventDispatcher::getInstance()->triggerEvent(Events::VISITOR_TRACK, $event_arguments);
// Get invitation state
$invitation_state = invitation_state($visitor_id);
// Check if invitation is closed
if (!$invitation_state['invited'] && !empty($_SESSION[SESSION_PREFIX . 'invitation_threadid'])) {
$response_data['handlers'][] = 'invitationClose';
$response_data['dependencies']['invitationClose'] = array();
unset($_SESSION[SESSION_PREFIX . 'invitation_threadid']);
}
// Check if the visitor is just invited to chat
$is_invited = $invitation_state['invited'] && (empty($_SESSION[SESSION_PREFIX . 'invitation_threadid']) ? true : $_SESSION[SESSION_PREFIX . 'invitation_threadid'] != $invitation_state['threadid']);
if ($is_invited) {
// Load invitation thread
$thread = Thread::load($invitation_state['threadid']);
// Get operator info
$operator = operator_by_id($thread->agentId);
$locale = $request->query->get('locale', '');
$operator_name = $locale == get_home_locale() ? $operator['vclocalename'] : $operator['vccommonname'];
$avatar_url = $operator['vcavatar'] ? $this->asset($operator['vcavatar'], AssetUrlGeneratorInterface::ABSOLUTE_URL) : false;
// Show invitation dialog at widget side
$response_data['handlers'][] = 'invitationCreate';
$response_data['dependencies']['invitationCreate'] = array();
$response_data['data']['invitation'] = array('operatorName' => htmlspecialchars($operator_name), 'avatarUrl' => htmlspecialchars($avatar_url), 'threadUrl' => $this->generateUrl('chat_user_invitation', array(), UrlGeneratorInterface::ABSOLUTE_URL), 'acceptCaption' => getlocal('Answer'));
$_SESSION[SESSION_PREFIX . 'invitation_threadid'] = $thread->id;
}
// Check if the visitor rejects invitation
if ($invitation_state['invited'] && $request->query->get('invitation_rejected')) {
invitation_reject($visitor_id);
}
$event_arguments = array('visitor' => $visitor, 'request' => $request, 'response' => $response_data, 'route_url_generator' => $this->getRouter(), 'asset_url_generator' => $this->getAssetManager()->getUrlGenerator());
EventDispatcher::getInstance()->triggerEvent(Events::WIDGET_RESPONSE_ALTER, $event_arguments);
$response_data = $event_arguments['response'];
}
// Builds JSONP response
$response = new JsonResponse($response_data);
$response->setCallback("Mibew.Objects.widget.onResponse");
// Add headers to overcome third-party cookies problem.
$response->headers->set('P3P', 'CP="IDC DSP COR ADM DEVi TAIi PSA PSD IVAi IVDi CONi HIS OUR IND CNT"');
return $response;
}
