require_once __DIR__ . '/../inc/lib.php';
//Connect to MySQL
mysql_connect(DB_HOST, DB_USER, DB_PASSWORD);
@mysql_select_db(DB_NAME) or die("Unable to select database");
//Require the FreshDesk API Library
require_once __DIR__ . '/../inc/FreshdeskRest.php';
//Create New FreshDesk API Object
$fd = new FreshdeskRest(FD_URL, FD_API_USER, FD_API_PASS);
//Make sure the FD Connection Works
if ($fd->getLastHttpStatus() != 200) {
echo "Unable to connect to FreshDesk";
}
//Get Closed Tickets for Survey Checks
$tickets = theTickets($fd, CLOSED_VIEW);
foreach ($tickets as $i) {
$result = theLoop($fd, $i);
if ($result == "stop") {
echo "No Ticket: {$i} ...STOP.\n";
break;
} else {
if ($result == "danger") {
echo "DANGER WILL ROBINSON, DANGER";
} else {
if ($result == "api_limit") {
echo "\n";
echo "*ERROR* API LIMIT REACHED\n";
echo "LAST KNOWN TICKET: {$i}\n";
break;
} else {
echo "Insert Ticket: {$i}\n";
mysql_query($result);
//Require Smiley Library
require_once __DIR__ . '/../inc/lib.php';
//Connect to MySQL
mysql_connect(DB_HOST, DB_USER, DB_PASSWORD);
@mysql_select_db(DB_NAME) or die("Unable to select database");
//Require the FreshDesk API Library
require_once __DIR__ . '/../inc/FreshdeskRest.php';
//Create New FreshDesk API Object
$fd = new FreshdeskRest(FD_URL, FD_API_USER, FD_API_PASS);
//Make sure the FD Connection Works
if ($fd->getLastHttpStatus() != 200) {
echo "Unable to connect to FreshDesk";
}
$id = $_REQUEST['freshdesk_webhook']['ticket_id'];
//Get Survey Response for the received ticket id
$result = theLoop($fd, $id, true);
if ($result == "stop") {
echo "No Ticket: {$id} ...STOP.\n";
break;
} else {
if ($result == "danger") {
echo "DANGER WILL ROBINSON, DANGER";
} else {
if ($result == "api_limit") {
echo "\n";
echo "*ERROR* API LIMIT REACHED\n";
echo "LAST KNOWN TICKET: {$i}\n";
break;
} else {
echo "Updated Ticket: {$id}\n";
mysql_query($result);
