function form($support_ticket_id = false)
{
$this->load->helper('form');
$this->load->helper('date_helper');
$this->load->library('form_validation');
$this->template->set('title', "Support Tickets");
// Get topics lists discussion from this topic - List and the form to Update the Topic.
$data['topics'] = $this->ticket_model->get_supportticket_topics($support_ticket_id);
// Get categories list on the view topic page of Tickets
$categories = $this->ticket_model->get_ticketscategory();
$data['category_list'] = $categories;
$this->form_validation->set_rules('message', 'reply', 'trim|required');
$this->form_validation->set_rules('close', 'close');
if ($this->form_validation->run() == FALSE) {
$this->template->load('templates/admin/brainlight', 'admin/tickets/ticket_form', $data);
} else {
$save['item'] = $this->input->post('message');
$save['added_on'] = now_time();
$save['support_ticket_id'] = $support_ticket_id;
$save['support'] = 1;
if ($this->input->post('close') == "1") {
$save_ticket['date_closed'] = now_time();
}
$save_ticket['priority'] = $this->input->post('priority');
$this->ticket_model->save_ticket($save, $save_ticket);
$this->session->set_flashdata('message', 'Your reply to the discussion posted successfully.');
// go back to the customer list
redirect('admin/tickets/form/' . $support_ticket_id);
}
}
function form($id = false)
{
$this->load->helper('form');
$this->load->helper('date_helper');
$this->load->library('form_validation');
$this->template->set('title', lang('customer_form'));
//default values are empty if the customer is new
$data['id'] = '';
$data['group_id'] = '';
$data['firstname'] = '';
$data['lastname'] = '';
$data['email'] = '';
$data['phone'] = '';
$data['company'] = '';
$data['email_subscribe'] = '';
$data['active'] = false;
// get group list
$groups = $this->customer_model->get_groups();
foreach ($groups as $group) {
$group_list[$group->id] = $group->name;
}
$data['group_list'] = $group_list;
//update customer
if ($id) {
$this->customer_id = $id;
$customer = $this->customer_model->get_customer($id);
//if the customer does not exist, redirect them to the customer list with an error
if (!$customer) {
$this->session->set_flashdata('error', lang('error_not_found'));
redirect('admin/customers');
}
//set values to db values
$data['id'] = $customer->id;
$data['group_id'] = $customer->group_id;
$data['firstname'] = $customer->firstname;
$data['lastname'] = $customer->lastname;
$data['email'] = $customer->email;
$data['phone'] = $customer->phone;
$data['company'] = $customer->company;
$data['active'] = $customer->active;
$data['email_subscribe'] = $customer->email_subscribe;
}
$this->form_validation->set_rules('firstname', 'firstname', 'trim|required|max_length[32]');
$this->form_validation->set_rules('lastname', 'lastname', 'trim|required|max_length[32]');
$this->form_validation->set_rules('email', 'email', 'trim|required|valid_email|max_length[128]|callback_check_email');
$this->form_validation->set_rules('phone', 'phone', 'trim|required|max_length[32]');
$this->form_validation->set_rules('company', 'company', 'trim|max_length[128]');
$this->form_validation->set_rules('active', 'active');
$this->form_validation->set_rules('group_id', 'group', 'numeric');
$this->form_validation->set_rules('email_subscribe', 'ubscribe', 'numeric|max_length[1]');
//if this is a new account require a password, or if they have entered either a password or a password confirmation
if ($this->input->post('password') != '' || $this->input->post('confirm') != '' || !$id) {
$this->form_validation->set_rules('password', 'password', 'required|min_length[6]|sha1');
$this->form_validation->set_rules('confirm', 'confirm password', 'required|matches[password]');
}
if ($this->form_validation->run() == FALSE) {
$this->template->load('templates/admin/brainlight', 'admin/customers/customer_form', $data);
} else {
$save['id'] = $id;
$save['group_id'] = $this->input->post('group_id');
$save['firstname'] = $this->input->post('firstname');
$save['lastname'] = $this->input->post('lastname');
$save['email'] = $this->input->post('email');
$save['phone'] = $this->input->post('phone');
$save['company'] = $this->input->post('company');
$save['active'] = $this->input->post('active');
$save['registered_on'] = now_time();
$save['email_subscribe'] = $this->input->post('email_subscribe');
if ($this->input->post('password') != '' || !$id) {
$save['password'] = $this->input->post('password');
}
$this->customer_model->save($save);
$this->session->set_flashdata('message', lang('message_saved_customer'));
//go back to the customer list
redirect('admin/customers');
}
}
