/**
* @param IFormInterface $Form
* @param null|string $TicketSubject
* @param null|string $TicketMessage
*
* @return IMessageInterface|IFormInterface
*/
public function executeCreateTicket(IFormInterface &$Form, $TicketSubject, $TicketMessage)
{
$Error = false;
if (empty($TicketSubject) && null !== $TicketSubject) {
$Form->setError('TicketSubject', 'Bitte geben Sie ein Thema ein');
$Error = true;
} elseif (null === $TicketSubject) {
$Error = true;
} else {
$Form->setSuccess('TicketSubject', '');
}
if (empty($TicketMessage) && null !== $TicketMessage) {
$Form->setError('TicketMessage', 'Bitte geben Sie ein Mitteilung ein');
$Error = true;
} elseif (null === $TicketMessage) {
$Error = true;
} else {
$Form->setSuccess('TicketMessage', '');
}
if ($Error) {
/**
* Nothing to do
*/
try {
$Youtrack = (new Support(new YouTrack()))->getSupport();
$Form->prependGridGroup($Youtrack->ticketCurrent());
return $Form;
} catch (\Exception $E) {
return new Danger('Das Support-System konnte nicht geladen werden');
}
} else {
/**
* Submit Ticket
*/
try {
$Youtrack = (new Support(new YouTrack()))->getSupport();
$Youtrack->createTicket(urldecode($TicketSubject), urldecode($TicketMessage));
return new Success('Das Problem wurde erfolgreich dem Support mitgeteilt');
} catch (\Exception $E) {
return new Danger('Das Problem konnte nicht übertragen werden');
}
}
}
