public function reverseConvert($object)
{
if ($object instanceof Group) {
if ($object->getAccount() == $this->accountManager->getCurrentAccount()) {
return ['id' => $object->getId(), 'name' => $object->getName(), 'roles' => $object->getRoles()];
}
}
return null;
}
protected function find($class, Request $request, $options, $name)
{
if ($options['mapping'] || $options['exclude']) {
return false;
}
$id = $this->getIdentifier($request, $options, $name);
if (false === $id || null === $id) {
return false;
}
$criteria = array('id' => $id, 'account' => $this->accountManager->getCurrentAccount());
try {
return $this->getManager($options['entity_manager'], $class)->getRepository($class)->findOneBy($criteria);
} catch (NoResultException $e) {
return null;
}
}
public function onNewCaller(CallbackEvent $event)
{
$callEvent = $event->getCallEvent();
/** @var Call $call */
$call = $callEvent->getCall();
// Prepare new client information
$client = $call->getClient();
$client->setFirstName('from call center');
if ($callEvent->getTreeName() || $callEvent->getTreeNumber()) {
$condition = new ChannelCondition();
$condition->setAccount($this->accountManager->getCurrentAccount());
$condition->setTreeName($callEvent->getTreeName())->setTreeNumber($callEvent->getTreeNumber());
$channel = $this->channelManager->searchOne($condition);
if ($channel instanceof Channel) {
$call->getClient()->setChannel($channel);
}
}
}
public function onFirstCall(CallbackEvent $event)
{
$callEvent = $event->getCallEvent();
/** @var Call $call */
$call = $callEvent->getCall();
$callerSystem = $this->callManager->getCallerSystem($callEvent);
$activity = $this->activityManager->create();
$activity->setType('call');
$this->activityManager->update($activity, false);
$call->setActivity($activity);
unset($activity);
$call->setAccount($this->accountManager->getCurrentAccount());
$user = $callerSystem->searchSourceUser($callEvent);
if ($user instanceof UserInterface) {
$call->setDirection(CallInterface::DIRECTION_OUTBOUND);
$call->setUser($user);
// Dispatch PerficoSipuniEvents::CALL when using SIP system for outbound call
if ($callerSystem instanceof SipManager) {
$e = new CallbackEvent();
$e->setCallEvent($callEvent);
$this->dispatcher->dispatch(PerficoSipuniEvents::CALL, $e);
}
} else {
$call->setDirection(CallInterface::DIRECTION_INCOMING);
$client = $callerSystem->searchSourceClient($callEvent);
if ($client instanceof ClientInterface) {
$call->setClient($client);
} else {
if ($callerSystem instanceof PhoneManager) {
// TODO need remove this condition since clients can call from Skype or Sip
$client = $this->clientManager->create();
$this->clientManager->update($client, false);
$callerSystem->prepareNewClient($client, $callEvent->getSrcNumber());
$call->setClient($client);
$e = new CallbackEvent();
$e->setCallEvent($callEvent);
$this->dispatcher->dispatch(PerficoCRMEvents::NEW_THE_CALLER, $e);
}
}
}
}
/**
* @return AccountInterface
*/
public function getCurrentAccount()
{
return $this->accountManager->getCurrentAccount();
}